In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Smartgas Solutions Group Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 35 reviews and feedback
Trusted Trader since 2020

Smartgas Solutions Group Ltd
3 Salisbury Place
Edinburgh
EH9 1SL
0131 629 3132
07808 536 374
     

Trade Associations

Images and Photographs

Select any image to see a larger version.
Image 1 for Smartgas Solutions Group Ltd Image 2 for Smartgas Solutions Group Ltd Image 3 for Smartgas Solutions Group Ltd Image 4 for Smartgas Solutions Group Ltd Image 5 for Smartgas Solutions Group Ltd Image 6 for Smartgas Solutions Group Ltd Image 7 for Smartgas Solutions Group Ltd Image 8 for Smartgas Solutions Group Ltd Image 9 for Smartgas Solutions Group Ltd Image 10 for Smartgas Solutions Group Ltd Image 11 for Smartgas Solutions Group Ltd Image 12 for Smartgas Solutions Group Ltd

Business Information

Smart Gas Solutions have over 20 years experience in the plumbing & heating industry. We offer heating and plumbing services in Edinburgh and are on hand to help assist clients as quickly as we can with a high quality service and installation.

We’re located in Edinburgh and serve the entire surrounding areas. Our specialty is fast, high-quality boiler repairs &plumbing services. The quality of our workmanship means we are quickly building a reputation as one of the best within our trade.

Our team of engineers are directly employed, trained and recruited internally which helps us ensure to set expectations and deliver training based on the specific needs of our customers.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 35 reviews.
Order by:
review stars review stars review stars review stars review stars   17th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New boiler, fantastic, reliable service from start to finish. Particularly impressed with the engineer who fitted new boiler, clean and tidy workmanship, end result looks fantastic, very neat job. Extremely impressed with his work and such a pleasant guy. Can’t recommend them enough.
review stars review stars review stars review stars review stars   7th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service from Jason, Mark, Ross and the team. My new combi boiler and radiators are all working well. I would highly recommend them.

review stars review stars review stars review stars review stars   7th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had a problem with our gas boiler after building work.

Smart Gas were very responsive and fixed the problem in a timely manner with no fuss. They made it look easy - perfect!!
review stars review stars review stars review stars review stars   18th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Boiler Service & leaking toilet. Excellent service. Gary arrived in time & kept me updated with the progress, explained clearly what the problem with my toilet. Would definitely recommend Smart Gas Solutions.
review stars review stars review stars review stars review stars   28th July 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Outside Tap was provided by them and Fitted.
great service from start to finish. Very polite workman and professional job.
No mess, everything spot on. They even resolved the water pressure issue I have had for ages.
Totally recommend them.
Arrived on time as planned. No need to wait at home all day like the national suppliers.
Thank you all at Smart Gas Solutions.
review stars review stars review stars review stars review stars   16th July 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We needed a new combi, condensation boiler and a new radiator. The work was complicated by the fact that the pipes under the floors needed changing as well and we were worried that massive holes will have to be cut and then patched back.

Mark was very helpful from the beginning and assured us of the care the team will take of our floors and that they will manage the work with as little disturbance of the floors as possible. Indeed, the team was on time, worked very well and efficiently, they were friendly and helpful, and the work was done faster than we assumed, and with a great outcome. We're delighted with their job and we thoroughly recommend them.
review stars review stars review stars review stars review stars   12th July 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent job and great customer service. From the beginning the service was great. They changed the boiler and radiators while we were on holidays and the quality of the job is just excellent. They also helped us to solve a couple of problems while we were away. We are very happy with everything.
review stars review stars review stars review stars review stars   14th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Recently completed purchase of a flat off the Royal Mile which was in urgent need of a new boiler and shower. I read all the 5* reviews of Smartgas and could not believe they could be that good but they were. Mark arrived within 25 hours of my new request. New combi boiler and shower in within weeks and gas checks all done. All on time, on budget and super clean and neat. Even the problems of no parking and dealing with the Factor for various permissions did not phase them. Simply amazing at such a busy time. No hesitation to recommend.
review stars review stars review stars review stars review stars   9th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New gas boiler fitted by SmartGas.
Professional, knowledgeable, courteous, tidy engineers.
Absolutely delighted.
Highly recommend this company.
review stars review stars review stars review stars review stars   7th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New central heating boiler. Great workmen. Installation was done neatly and as described. Was completed earlier than estimated. Cost was really competitive. Overall an excellent job. Would not hesitate to use Smartgas Solutions in the future.
review stars review stars review stars review stars review stars   28th May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very happy with gas hob installation, having been let down by retailer’s efforts. Made short work if it and Ross was very pleasant throughout.
review stars review stars review stars review stars review stars   12th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I can’t fault the guys! Arrived when they said they would, explained what they would be doing and did so efficiently. Mark, Ross and Jason were professional throughout and I can’t thank them enough for their service.
review stars review stars review stars review stars review stars   23rd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A new LPG Central Heating boiler and Hob installed. Ross the engineer was polite and very competent. The work was completed well and on time. Very pleased.
review stars review stars review stars review stars review stars   23rd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Smartgas replaced an old boiled for a new one.

Mark came to give a quote. He explained what needed doing and why and talked out any potential issues (our boiler was very old). He was more thorough than other companies that gave us quotes. The quote arrived quickly and was competitive.

Ross installed the boiler. He was very professional, arrived on time, cleaned up any mess and explained everything clearly.

Overall, Smartgas responded very quickly to any queries, we didn't have to wait long for appointments and we were happy with the whole experience. Definitely use them again and would recommend them
review stars review stars review stars review stars review stars   9th March 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have used SmartGas since we moved back to Edinburgh 3 years ago. They carried out all the plumbing and heating work on the complete refurbishment of our apartment. Their work is of very high quality. I now use them for all my regular maintenance work and they respond and carry out the work quickly. I also use them for my holiday let boiler service. The final recommendation is that a couple of my neighbours also use Smartgas based on our recommendation. I would not think of using anyone else in Edinburgh.
review stars review stars review stars review stars review stars   19th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Our boiler and electric shower broke down and we organised a quote from Mark at Smartgas Solutions. Mark promptly reviewed the property in a Covid safe manner. His team (Ross and Dylan) carried out a superb job, in a safe and considerate manner. Ross explained all the work carried out thoroughly and he was happy to answer all our questions. Smartgas Solutions were very efficient and we're extremely happy with the quality of their service.
review stars review stars review stars review stars review stars   17th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Smartgas came out to inspect my boiler which had broken down during recent bad weather.
They responded quickly and were with me the next day and a new boiler was installed the following week on a Saturday as promised, even though weather conditions caused significant difficulties for staff to travel into Edinburgh.
The two technicians who installed my boiler were on time, courteous and efficient (Ross and Daryl). They cleared up all debris as they went along and the old boiler and wet finished within the times given by Mark.
I would highly this firm to all friends and family and they will be my first port of call in future.
review stars review stars review stars review stars review stars   29th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
4th January, freezing weather, boiler stopped working, young child in the house - nightmare. After a frenzied call around a number of trusted trader plumbers, Mark at Smart Gas juggled appointments to get an engineer to us that same day. Choice of fixing our very old boiler with a costly new pump or getting a brand new one installed. Mark’s quotes and advice were prompt and helpful and a lot cheaper than a comparative quote for the new boiler. Jason, the engineer for the call out and the boiler installation was really great - on time, tidy, friendly and clear with instructions and warranty info. Smart Gas helped us out of a fix - I recommend them.

review stars review stars review stars review stars review stars   20th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Friendly boys with a good work ethic. Clean/on time/overall a excellent job. Can’t recommend them enough.
review stars review stars review stars review stars review stars   11th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Smartgas replaced an old, temporamental boiler and installed two Nest heating zones within the house. The solution works well and the addition of two heating zones on their recommendation has been helpful to manage heating in certain parts of the house at different times.

The team were easy to work with, completed the job on time and helped us find solutions to any complications encountered during the job. They were neat, tidy and friendly and I would highly recommend.

1 2 »