In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Smartgas Solutions Group Ltd

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 5.0 out of 5 based on 28 reviews and feedback
Trusted Trader since 2020

Smartgas Solutions Group Ltd
3 Salisbury Place
Edinburgh
EH9 1SL
0131 629 3132
07808 536 374
     

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Business Information

Smart Gas Solutions have over 20 years experience in the plumbing & heating industry. We offer heating and plumbing services in Edinburgh and are on hand to help assist clients as quickly as we can with a high quality service and installation.

We’re located in Edinburgh and serve the entire surrounding areas. Our specialty is fast, high-quality boiler repairs &plumbing services. The quality of our workmanship means we are quickly building a reputation as one of the best within our trade.

Our team of engineers are directly employed, trained and recruited internally which helps us ensure to set expectations and deliver training based on the specific needs of our customers.

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Reviews and Feedback

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5.0 out of 5 based on 28 reviews.
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review stars review stars review stars review stars review stars   14th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Recently completed purchase of a flat off the Royal Mile which was in urgent need of a new boiler and shower. I read all the 5* reviews of Smartgas and could not believe they could be that good but they were. Mark arrived within 25 hours of my new request. New combi boiler and shower in within weeks and gas checks all done. All on time, on budget and super clean and neat. Even the problems of no parking and dealing with the Factor for various permissions did not phase them. Simply amazing at such a busy time. No hesitation to recommend.
review stars review stars review stars review stars review stars   9th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New gas boiler fitted by SmartGas.
Professional, knowledgeable, courteous, tidy engineers.
Absolutely delighted.
Highly recommend this company.
review stars review stars review stars review stars review stars   7th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New central heating boiler. Great workmen. Installation was done neatly and as described. Was completed earlier than estimated. Cost was really competitive. Overall an excellent job. Would not hesitate to use Smartgas Solutions in the future.
review stars review stars review stars review stars review stars   28th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with gas hob installation, having been let down by retailer’s efforts. Made short work if it and Ross was very pleasant throughout.
review stars review stars review stars review stars review stars   12th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I can’t fault the guys! Arrived when they said they would, explained what they would be doing and did so efficiently. Mark, Ross and Jason were professional throughout and I can’t thank them enough for their service.
review stars review stars review stars review stars review stars   23rd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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A new LPG Central Heating boiler and Hob installed. Ross the engineer was polite and very competent. The work was completed well and on time. Very pleased.
review stars review stars review stars review stars review stars   23rd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Smartgas replaced an old boiled for a new one.

Mark came to give a quote. He explained what needed doing and why and talked out any potential issues (our boiler was very old). He was more thorough than other companies that gave us quotes. The quote arrived quickly and was competitive.

Ross installed the boiler. He was very professional, arrived on time, cleaned up any mess and explained everything clearly.

Overall, Smartgas responded very quickly to any queries, we didn't have to wait long for appointments and we were happy with the whole experience. Definitely use them again and would recommend them
review stars review stars review stars review stars review stars   9th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have used SmartGas since we moved back to Edinburgh 3 years ago. They carried out all the plumbing and heating work on the complete refurbishment of our apartment. Their work is of very high quality. I now use them for all my regular maintenance work and they respond and carry out the work quickly. I also use them for my holiday let boiler service. The final recommendation is that a couple of my neighbours also use Smartgas based on our recommendation. I would not think of using anyone else in Edinburgh.
review stars review stars review stars review stars review stars   19th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Our boiler and electric shower broke down and we organised a quote from Mark at Smartgas Solutions. Mark promptly reviewed the property in a Covid safe manner. His team (Ross and Dylan) carried out a superb job, in a safe and considerate manner. Ross explained all the work carried out thoroughly and he was happy to answer all our questions. Smartgas Solutions were very efficient and we're extremely happy with the quality of their service.
review stars review stars review stars review stars review stars   17th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Smartgas came out to inspect my boiler which had broken down during recent bad weather.
They responded quickly and were with me the next day and a new boiler was installed the following week on a Saturday as promised, even though weather conditions caused significant difficulties for staff to travel into Edinburgh.
The two technicians who installed my boiler were on time, courteous and efficient (Ross and Daryl). They cleared up all debris as they went along and the old boiler and wet finished within the times given by Mark.
I would highly this firm to all friends and family and they will be my first port of call in future.
review stars review stars review stars review stars review stars   29th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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4th January, freezing weather, boiler stopped working, young child in the house - nightmare. After a frenzied call around a number of trusted trader plumbers, Mark at Smart Gas juggled appointments to get an engineer to us that same day. Choice of fixing our very old boiler with a costly new pump or getting a brand new one installed. Mark’s quotes and advice were prompt and helpful and a lot cheaper than a comparative quote for the new boiler. Jason, the engineer for the call out and the boiler installation was really great - on time, tidy, friendly and clear with instructions and warranty info. Smart Gas helped us out of a fix - I recommend them.

review stars review stars review stars review stars review stars   20th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Friendly boys with a good work ethic. Clean/on time/overall a excellent job. Can’t recommend them enough.
review stars review stars review stars review stars review stars   11th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Smartgas replaced an old, temporamental boiler and installed two Nest heating zones within the house. The solution works well and the addition of two heating zones on their recommendation has been helpful to manage heating in certain parts of the house at different times.

The team were easy to work with, completed the job on time and helped us find solutions to any complications encountered during the job. They were neat, tidy and friendly and I would highly recommend.

review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Very reliable, knowledgeable and efficient company. Great communication and fast turn around for emergency repairs/boiler replacements. Would highly recommend to any private customer or agent.
review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Smartgas were absolutely fantastic in the work they did for me; professional, friendly and delivered a quality and efficient service. Would recommend highly! One of the best traders I’ve used in Edinburgh.
review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Smart Gas helped us out massively when we were looking to replace our boiler. My family were looking for something more modern, efficient and value for money. Mark initially visited our property to analyse our situation and he very clearly went over all of the options available to us. We eventually selected the Worcester Bosch 30i, on Mark’s recommendation. His team always put us first and were very flexible with timings, which suited our busy working life! The work was completed to an extremely high standard and we couldn’t have been more happy with the service they provided. Mark also personally checked that we were happy with everything and asked for frank feedback about his team’s service! A boiler change is an expensive outlay, so we really wanted to get it right! Smart Gas made sure we were not disappointed!
review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I recently had a full boiler change carried out by Smartgas Solutions.

From the initial consultation they were extremely professional & knowledgeable however were also very client friendly.

The work carried out by Smartgas Solutions was outstanding. They were always on time, extremely clean and there have been zero issues with the boiler since installation.

I would highly recommend Smartgas Solutions to all.
review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Smart gas fitted a new walk in shower to replace our bath. They did a great job, great service. They removed all old materials and place looked spotless when they were done. Very happy with their work.
review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Mark and his team replaced my old boiler with a new, far more efficient model and I am delighted with the service that they provided. The job was finished to a very high standard and I would definitely recommend them for any work that you may be needing done.

review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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As a Lettings Manager working for an agent it is essential that we can rely on our contractors to carry out repairs or refurbishments safely, efficiently and with good working manners. Smart Gas have always proven to take great pride in their work, looking after both the tenant and the landlord. We have dealt with many of their team, each one of them proving excellent care and customer service.
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