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Edinburgh
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Smartgas Solutions Group Ltd

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 5.0 out of 5 based on 104 reviews and feedback.
Trusted Trader member since 2020.

Smartgas Solutions Group Ltd
3 Salisbury Place
Edinburgh
EH9 1SL
0131 629 3132
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Business Information

Smart Gas Solutions have over 20 years experience in the plumbing & heating industry. We offer heating and plumbing services in Edinburgh and are on hand to help assist clients as quickly as we can with a high quality service and installation.

We’re located in Edinburgh and serve the entire surrounding areas. Our specialty is fast, high-quality boiler repairs &plumbing services. The quality of our workmanship means we are quickly building a reputation as one of the best within our trade.

Our team of engineers are directly employed, trained and recruited internally which helps us ensure to set expectations and deliver training based on the specific needs of our customers.

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Reviews and Feedback

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5.0 out of 5 based on 104 reviews.
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review stars review stars review stars review stars review stars   20th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and replacement and repositioning of radiator. Great quick service, tidy and no fuss.

review stars review stars review stars review stars review stars   16th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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This is the third time I have asked Smartgas to do some work for me, and they've continued their trend of reliable and dependable plumbing work. They installed and moved some radiators in my house, and the plumber kept everything tidy, kept me informed, and ensured everything was working perfectly before leaving.

Definitely can't ask for more, and I wouldn't hesitate to recommend them.
review stars review stars review stars review stars review stars   9th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Boiler servicing. This is the third year we've had Smart Gas Solutions back. They remind us annually when the service is due and have friendly staff who arrive on time and get the job done quickly and efficiently.
review stars review stars review stars review stars review stars   5th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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SmartGas have made a few changes to our heating system and they service our boiler every year. They're very responsive to enquiries, they give a price upfront, they turn up on time and they do a good job. Can't really ask for much more. Thoroughly recommended.

review stars review stars review stars review stars review stars   4th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Very easy to deal with. Prompt response to my email. Work was carried out very quickly at a reasonable price. Would use again for sure
review stars review stars review stars review stars review stars   1st February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Gas fire disconnected and removed from fireplace.
Friendly and efficient on the phone job arranged within 24 hours of contacting and done within a week. Very friendly and efficient plumber/ engineer cleaned up would definitely use Smartgas again.

review stars review stars review stars review stars review stars   27th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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The ball cock in the upstairs toilet needed replaced It was built in so tiles etc needed to be carefully removed and replaced

review stars review stars review stars review stars review stars   9th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent repair work and explained issues thoroughly.
Tha call out charge was significant utility the actual work was good value
review stars review stars review stars review stars review stars   7th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Have had plumbers from Smart Gas come twice now, and always top quality work, really efficient and pleasant to work with. Great customer service too. Will keep using them as long as possible! Highly recommend.

review stars review stars review stars review stars review stars   27th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Job was to fix a leak in my cistern just before Christmas holidays. The appointment was convenient, the plumber arrived on time, fixed the leak efficiently and was polite and helpful. Recommended.
review stars review stars review stars review stars review stars   19th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with this company who have bent over backwards to provide me with great customer service and support.

review stars review stars review stars review stars review stars   15th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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I haven't had a boiler service for 9 years so I asked Smartgas to check it before the winter hits. The engineer turned up on time and found some bits that needed cleaning. Fortunately, everything else was fine. Excellent service and I will definitely call again the next time I need gas work done.
review stars review stars review stars review stars review stars   5th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Smart Gas are a very good company with very high standards. They are customer focused. My favorite engineer is Jason. He is a great ambassador for their business. He is extremely knowledgeable and one of the best heating engineers I have ever met; polite, calm, professional, patient, tidy and always on time. Mark is one of the directors who is my contact. He is always willing to help. He always responds quickly. Smart Gas are not cheap nor are thay expensive. I belive you get what you pay for. With Smart Gas you peace of mind. I trust them and I have no hesitation recommending them.
review stars review stars review stars review stars review stars   28th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Have used their services twice in the past year, both times their engineer (Gary) was reliable, friendly, and exceptionally helpful, and all this with a fair pricing policy. Would use again without hesitation.
review stars review stars review stars review stars review stars   24th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Great service from local company, quick to respond & arrange an engineer, efficient & knowledgeable staff & fair price for work undertaken
review stars review stars review stars review stars review stars   22nd November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Had existing Combi boiler replaced with a Worcester 32CDi boiler complete with magnetic filter & smart remote control. Excellent planning and boiler selection advice upfront from Mark during survey visit, then honoured the requested day and the price quote. On the day Michael, supported part time by Jason, did a fantastic job, hiding all pipework behind kitchen units, working around a couple of challenges, clearly explaining everything and being very tidy in clean-up and complete removal of old kit. Also great support from the SmartGas office team with queries and assistance. SmartGas is a very professional outfit and would not hesitate to use them again or recommend them to others.

review stars review stars review stars review stars review stars   10th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Good professional work done on time and as expected. No complaints!

review stars review stars review stars review stars review stars   5th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had our boiler serviced and the whole experience was great, from contacting them to arrange a visit to the actual service. They were punctual, professional and communicated well. Would hire them again for any boiler related services.
review stars review stars review stars review stars review stars   2nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had a boiler service and had a part replaced. Completed very speedy and if there was an issue it was dealt with efficiently. Great customer service.
review stars review stars review stars review stars review stars   30th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Needed a boiler replaced, arrived sharp at 8am, Jason stayed well beyond his finishing time to complete the work.

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