In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Smartgas Solutions Group Ltd

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 4.9 out of 5 based on 114 reviews and feedback.
Trusted Trader member since 2020.

Smartgas Solutions Group Ltd
3 Salisbury Place
Edinburgh
EH9 1SL
0131 629 3132
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Business Information

Smart Gas Solutions have over 20 years experience in the plumbing & heating industry. We offer heating and plumbing services in Edinburgh and are on hand to help assist clients as quickly as we can with a high quality service and installation.

We’re located in Edinburgh and serve the entire surrounding areas. Our specialty is fast, high-quality boiler repairs &plumbing services. The quality of our workmanship means we are quickly building a reputation as one of the best within our trade.

Our team of engineers are directly employed, trained and recruited internally which helps us ensure to set expectations and deliver training based on the specific needs of our customers.

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Reviews and Feedback

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4.9 out of 5 based on 114 reviews.
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review stars review stars review stars review stars review stars   19th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with this company who have bent over backwards to provide me with great customer service and support.

review stars review stars review stars review stars review stars   15th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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I haven't had a boiler service for 9 years so I asked Smartgas to check it before the winter hits. The engineer turned up on time and found some bits that needed cleaning. Fortunately, everything else was fine. Excellent service and I will definitely call again the next time I need gas work done.
review stars review stars review stars review stars review stars   5th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Smart Gas are a very good company with very high standards. They are customer focused. My favorite engineer is Jason. He is a great ambassador for their business. He is extremely knowledgeable and one of the best heating engineers I have ever met; polite, calm, professional, patient, tidy and always on time. Mark is one of the directors who is my contact. He is always willing to help. He always responds quickly. Smart Gas are not cheap nor are thay expensive. I belive you get what you pay for. With Smart Gas you peace of mind. I trust them and I have no hesitation recommending them.
review stars review stars review stars review stars review stars   28th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Have used their services twice in the past year, both times their engineer (Gary) was reliable, friendly, and exceptionally helpful, and all this with a fair pricing policy. Would use again without hesitation.
review stars review stars review stars review stars review stars   24th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Great service from local company, quick to respond & arrange an engineer, efficient & knowledgeable staff & fair price for work undertaken
review stars review stars review stars review stars review stars   22nd November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Had existing Combi boiler replaced with a Worcester 32CDi boiler complete with magnetic filter & smart remote control. Excellent planning and boiler selection advice upfront from Mark during survey visit, then honoured the requested day and the price quote. On the day Michael, supported part time by Jason, did a fantastic job, hiding all pipework behind kitchen units, working around a couple of challenges, clearly explaining everything and being very tidy in clean-up and complete removal of old kit. Also great support from the SmartGas office team with queries and assistance. SmartGas is a very professional outfit and would not hesitate to use them again or recommend them to others.

review stars review stars review stars review stars review stars   10th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Good professional work done on time and as expected. No complaints!

review stars review stars review stars review stars review stars   5th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had our boiler serviced and the whole experience was great, from contacting them to arrange a visit to the actual service. They were punctual, professional and communicated well. Would hire them again for any boiler related services.
review stars review stars review stars review stars review stars   2nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had a boiler service and had a part replaced. Completed very speedy and if there was an issue it was dealt with efficiently. Great customer service.
review stars review stars review stars review stars review stars   30th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Needed a boiler replaced, arrived sharp at 8am, Jason stayed well beyond his finishing time to complete the work.

review stars review stars review stars review stars review stars   30th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had two old gas heaters removed. Done job, tided up afterwards. Have used this company in the past and will certainly use again.
review stars review stars review stars review stars review stars   22nd October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Gas boiler Service for two year old Worcester Bosch Boiler

Arrived bright and early and proceeded to service the boiler quickly and cleaned up any mess left.

He finished within 90 minutes efficiently.
review stars review stars review stars review stars review stars   19th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Gas boiler service
review stars review stars review stars review stars review stars   18th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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called the company Saturday morning as boiler break down, no heating or hot water. Fast response, fault diagnosed and part ordered. repair to baxi back boiler to replace condensate pump and p.c.b. engineers spot on.
review stars review stars review stars review stars review stars   17th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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We have used Smartgas Solutions three times recently linked to a property move. They offer a prompt, friendly and efficient service at reasonable value for money.
review stars review stars review stars review stars review stars   11th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Smartgas to replace two radiators, they were very quick in responding and in a few days they came home, evaluated the work and sent an estimate that I found reasonable. Two weeks after accepting it two engineers came home to do the work, they were professional, efficient and left everything clean and hoovered up.

review stars review stars review stars review stars review stars   4th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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I used this trader for the first time over two years ago for a boiler repair and was so pleased that I have used them since for boiler services. The engineers and office staff are so pleasant and efficient and I would recommend Smartgas Solutions.

review stars review stars review stars review stars review stars   29th September 2023
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with the work this company has carried out, adding an additional tall radiator. Mark gave me good advice on which radiator to install, and their quote was competitive. The work was carried out promptly and the fitters were friendly and respectful of my home.

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review stars review stars review stars review stars review stars   21st September 2023
Value of Products/Services or Work Performed: £1 - £1000
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Very professional service. Work was exemplary, workers were professional and always turned up on time. Highly recommended.
review stars review stars review stars review stars review stars   15th September 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a new flush mechanism fitted and also a leaky bath tap fixed. Gary was excellent, very friendly and professional. Due to the shape of the cistern a standard part wouldn't fit correctly so he ordered a new part and came back to instal it and only left when he had checked everything was working properly. I have every faith in him and would definitely call them again for other work.

The reception staff were very helpful and called back when they said they would.
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