J & E MacGregor Plumbing & Heating

Can't praise J & E MacGregor highly enough. From the first contact to the end of the job we've been very impressed by their customer care and professional attitude, along with the expertise of the team who carried out the work. Would certainly use them again.

A repair to a leaky radiator, carried out promptly and at reasonable cost, a properly itemised invoice provided.Plumber pleasant and helpful.

Everything discussed and agreed and then delivered exactly as promised. Punctual and reliable. Excellent service. Would definitely recommend and use again.

Boiler service.

Excellent prompt service from MacGregors as usual. We have used this company for various jobs over the last years including a whole new bathroom suite and some emergency work. The standard of work has been excellent . We have recommended this company to family and friends who have gone on to use them and have found their service to be equally as good.

Friendly lady at the end of the pho e and both appointments kept at the agreed time. Saniflow unit sourced and installed and tested and site left clean and clear.

A very professional service, I would highly recommend them.

New Toilet seat fitted

Great service from J & E MacGregor. They removed the bath and installed a new shower in my small bathroom. The work was done to an excellent standard and the fitter took time to explain what he was doing at each stage and to demonstrate and test the shower before finishing. Trades were well co-ordinated and everything was left clean and tidy at the end of each day. It might be possible to find a cheaper bathroom fitter but I've had a couple of bad experiences with plumbers in the past and am delighted to have found a totally reliable company where everyone takes pride in their work and in looking after customers - this is what value for money means as far as I'm concerned.

Had a Leaking shower Thermostat block, Engineer arrived and repaired fault with efficiency and in a timely manner.
No mess.

Boiler service. Arrived as per schedule work don efficiently, professional and friendly.

I contacted J& E McGregor in September after referring to the Traders list.
I arranged a visit for December 2023, to install parts, to my Radiant gas fire. I had the parts in my garage for almost 10 months. The fire had been serviced by another Gas fire engineer, and at his advice, I had ordered the parts. Unfortunately he proved to be unreliable, after several further appointments were missed, my texts were unanswered.
I contacted Heather at J&E. . Michael came along on 8th December. He completed the work installing the new pilot ignition and central coal bed. It was not an easy job .
I was delighted to have my fire for Xmas.
I had to call him out today 3 January to check a problem with carbon alarm detector. I had called yesterday and left a message. I didn’t expect a visit, so promptly.
However, the problem was with the alarm , not the fire itself. Michael was very thorough, and re checked the fire for any issues. I am confident the fire is in good order. I will be booking a regular service from now on.
Thanks to Heather & Michael.
My condolences to Michael, who has had a bereavement , and I hope everything goes well tomorrow .

Best wishes EM .

I have used J&E McGregor for many years for installations and servicing - they have always been very reliable and trustworthy and work to a very high standard. I highly recommend them.

Fix a leak in kitchen sink pipework. They sent a plumber the same day who sorted the problem properly and efficiently.

Great job with Bathroom refurbishment. Efficient, friendly and professional. Arrived promptly each day and tidied up each night.

we had no flush with only one toilet and had guests. McGregors came within the same day. Thank goodness. We have used them in the past and have always been reliable.

Gas fires serviced and repaired as necessary . Very thorough and cleaned up after servicing fires

They were very fast in solving my problem, very reliable

Emergency call out for boiler fault , no hot water . Very efficient service all round, from the receptionist who answered my call, to Stephen the engineer who identified boiler fault very quickly, and swiftly resolved the problem.

Would have no hesitation in using this company again , excellent service.

Damaged hot water cylinder replaced. Trader responded speedily. Work carried out promptly and everything left clean and tidy. Reasonable charges.

Very satisfactory all round.

Annual service.
Thoroughly reliable and professional as usual

Annual central heating boiler service. We've used this company for a number of years and always been impressed with the quality and friendliness of the service.