J & E MacGregor Plumbing & Heating

Had a Leaking shower Thermostat block, Engineer arrived and repaired fault with efficiency and in a timely manner.
No mess.

Boiler service. Arrived as per schedule work don efficiently, professional and friendly.

I contacted J& E McGregor in September after referring to the Traders list.
I arranged a visit for December 2023, to install parts, to my Radiant gas fire. I had the parts in my garage for almost 10 months. The fire had been serviced by another Gas fire engineer, and at his advice, I had ordered the parts. Unfortunately he proved to be unreliable, after several further appointments were missed, my texts were unanswered.
I contacted Heather at J&E. . Michael came along on 8th December. He completed the work installing the new pilot ignition and central coal bed. It was not an easy job .
I was delighted to have my fire for Xmas.
I had to call him out today 3 January to check a problem with carbon alarm detector. I had called yesterday and left a message. I didn’t expect a visit, so promptly.
However, the problem was with the alarm , not the fire itself. Michael was very thorough, and re checked the fire for any issues. I am confident the fire is in good order. I will be booking a regular service from now on.
Thanks to Heather & Michael.
My condolences to Michael, who has had a bereavement , and I hope everything goes well tomorrow .

Best wishes EM .

I have used J&E McGregor for many years for installations and servicing - they have always been very reliable and trustworthy and work to a very high standard. I highly recommend them.

Fix a leak in kitchen sink pipework. They sent a plumber the same day who sorted the problem properly and efficiently.

Great job with Bathroom refurbishment. Efficient, friendly and professional. Arrived promptly each day and tidied up each night.

we had no flush with only one toilet and had guests. McGregors came within the same day. Thank goodness. We have used them in the past and have always been reliable.

Gas fires serviced and repaired as necessary . Very thorough and cleaned up after servicing fires

They were very fast in solving my problem, very reliable

Emergency call out for boiler fault , no hot water . Very efficient service all round, from the receptionist who answered my call, to Stephen the engineer who identified boiler fault very quickly, and swiftly resolved the problem.

Would have no hesitation in using this company again , excellent service.

Damaged hot water cylinder replaced. Trader responded speedily. Work carried out promptly and everything left clean and tidy. Reasonable charges.

Very satisfactory all round.

Annual service.
Thoroughly reliable and professional as usual

Annual central heating boiler service. We've used this company for a number of years and always been impressed with the quality and friendliness of the service.

Noise coming from pipes after running hot tap had been getting steadily worse and I was told by a different plumber it could be a very difficult job to fix. Called J&E MacGregor and they arranged for a plumber the following day. Plumber quickly diagnosed fault and replaced inlet pipe and pipe work. Took photos of work done to show me. All work completed quickly and efficiently.

Fixed a loose and leaking tap - came when said they would and did the job quickly and efficiently.

We had a kick plate heater under one of our kitchen units. This had seized up. The man from J & E MacGregor took the heater apart, cleaned and repaired it. This required a workman who knew what he was doing. A very efficient service

I found a puddle under my bathroom sink. I phoned J&E McGregor and straight away the lovely lady in the office arranged an appointment for Steven to attend. I have nothing but praise for the very efficient way the job was carried out. Steven arrived at the arranged time. Had a look at the work to be carried out. Told me exactly what needed to be done. And got on with the job quickly and efficiently. No mess. No fuss. Very clean. Very reasonable price. They will certainly be my "go to" people if I need any plumbing work done in the future. I would gladly recommend them.

Speedy quote sent. Th friendly workmen were happy to respond to my questions and to explain what the task involved.

I was very satisfied with your engineer workmanship, he informed me of each that he took, this was very reassuring.

Three small jobs, including a leak under a sink, were all excellently executed and I would be happy to use them again.