In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

J & E MacGregor Plumbing & Heating

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 4.9 out of 5 based on 93 reviews and feedback.
Trusted Trader member since 2015.

J & E MacGregor Plumbing & Heating
Unit 1/4 Borthwick View, Pentland Industrial Estate
Loanhead
EH20 9QH
0131 440 0041

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Business Information

At J & E MacGregor Ltd., we aim to provide a reliable, friendly and quality service for all types of plumbing, heating and gas, throughout the Edinburgh area.

From minor maintenance and repair through to complete kitchen, bath & shower room refurbishments. We can also supply and install a wide range of gas fires, along with aftercare maintenance and servicing.

We also carry out boiler servicing, through to full boiler and heating system replacements, and can provide free estimates for these projects. We can also carry out Landlord Certification, if required.

We use only fully trained and qualified engineers to provide our service and are established members of SNIPEF, the Institute of Plumbing & Heating Engineering, SEPA, Safe Contractor and The Gas Safe Register.

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Reviews and Feedback

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4.9 out of 5 based on 93 reviews.
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review stars review stars review stars review stars review stars   5th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Arrived as per schedule work don efficiently, professional and friendly.

review stars review stars review stars review stars review stars   3rd January 2024
Value of Products/Services or Work Performed: £1 - £1000
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I contacted J& E McGregor in September after referring to the Traders list.
I arranged a visit for December 2023, to install parts, to my Radiant gas fire. I had the parts in my garage for almost 10 months. The fire had been serviced by another Gas fire engineer, and at his advice, I had ordered the parts. Unfortunately he proved to be unreliable, after several further appointments were missed, my texts were unanswered.
I contacted Heather at J&E. . Michael came along on 8th December. He completed the work installing the new pilot ignition and central coal bed. It was not an easy job .
I was delighted to have my fire for Xmas.
I had to call him out today 3 January to check a problem with carbon alarm detector. I had called yesterday and left a message. I didn’t expect a visit, so promptly.
However, the problem was with the alarm , not the fire itself. Michael was very thorough, and re checked the fire for any issues. I am confident the fire is in good order. I will be booking a regular service from now on.
Thanks to Heather & Michael.
My condolences to Michael, who has had a bereavement , and I hope everything goes well tomorrow .

Best wishes EM .

review stars review stars review stars review stars review stars   7th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have used J&E McGregor for many years for installations and servicing - they have always been very reliable and trustworthy and work to a very high standard. I highly recommend them.

review stars review stars review stars review stars review stars   12th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Fix a leak in kitchen sink pipework. They sent a plumber the same day who sorted the problem properly and efficiently.
review stars review stars review stars review stars review stars   9th July 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Great job with Bathroom refurbishment. Efficient, friendly and professional. Arrived promptly each day and tidied up each night.
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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we had no flush with only one toilet and had guests. McGregors came within the same day. Thank goodness. We have used them in the past and have always been reliable.
review stars review stars review stars review stars review stars   27th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Gas fires serviced and repaired as necessary . Very thorough and cleaned up after servicing fires
review stars review stars review stars review stars review stars   22nd March 2023
Value of Products/Services or Work Performed: £1 - £1000
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They were very fast in solving my problem, very reliable
review stars review stars review stars review stars review stars   1st March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Emergency call out for boiler fault , no hot water . Very efficient service all round, from the receptionist who answered my call, to Stephen the engineer who identified boiler fault very quickly, and swiftly resolved the problem.

Would have no hesitation in using this company again , excellent service.
review stars review stars review stars review stars review stars   17th December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Damaged hot water cylinder replaced. Trader responded speedily. Work carried out promptly and everything left clean and tidy. Reasonable charges.

Very satisfactory all round.
review stars review stars review stars review stars review stars   8th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Annual service.
Thoroughly reliable and professional as usual

review stars review stars review stars review stars review stars   2nd November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Annual central heating boiler service. We've used this company for a number of years and always been impressed with the quality and friendliness of the service.
review stars review stars review stars review stars review stars   13th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Noise coming from pipes after running hot tap had been getting steadily worse and I was told by a different plumber it could be a very difficult job to fix. Called J&E MacGregor and they arranged for a plumber the following day. Plumber quickly diagnosed fault and replaced inlet pipe and pipe work. Took photos of work done to show me. All work completed quickly and efficiently.
review stars review stars review stars review stars review stars   29th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fixed a loose and leaking tap - came when said they would and did the job quickly and efficiently.
review stars review stars review stars review stars review stars   16th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a kick plate heater under one of our kitchen units. This had seized up. The man from J & E MacGregor took the heater apart, cleaned and repaired it. This required a workman who knew what he was doing. A very efficient service
review stars review stars review stars review stars review stars   13th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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I found a puddle under my bathroom sink. I phoned J&E McGregor and straight away the lovely lady in the office arranged an appointment for Steven to attend. I have nothing but praise for the very efficient way the job was carried out. Steven arrived at the arranged time. Had a look at the work to be carried out. Told me exactly what needed to be done. And got on with the job quickly and efficiently. No mess. No fuss. Very clean. Very reasonable price. They will certainly be my "go to" people if I need any plumbing work done in the future. I would gladly recommend them.
review stars review stars review stars review stars review stars   12th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Speedy quote sent. Th friendly workmen were happy to respond to my questions and to explain what the task involved.

review stars review stars review stars review stars review stars   12th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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I was very satisfied with your engineer workmanship, he informed me of each that he took, this was very reassuring.
review stars review stars review stars review stars review stars   9th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Three small jobs, including a leak under a sink, were all excellently executed and I would be happy to use them again.
review stars review stars review stars review stars review stars   9th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Always a first class service ,honest and trustworthy ,and great at resolving problems
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