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Edinburgh
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J & E MacGregor Plumbing & Heating

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 4.9 out of 5 based on 93 reviews and feedback.
Trusted Trader member since 2015.

J & E MacGregor Plumbing & Heating
Unit 1/4 Borthwick View, Pentland Industrial Estate
Loanhead
EH20 9QH
0131 440 0041

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Business Information

At J & E MacGregor Ltd., we aim to provide a reliable, friendly and quality service for all types of plumbing, heating and gas, throughout the Edinburgh area.

From minor maintenance and repair through to complete kitchen, bath & shower room refurbishments. We can also supply and install a wide range of gas fires, along with aftercare maintenance and servicing.

We also carry out boiler servicing, through to full boiler and heating system replacements, and can provide free estimates for these projects. We can also carry out Landlord Certification, if required.

We use only fully trained and qualified engineers to provide our service and are established members of SNIPEF, the Institute of Plumbing & Heating Engineering, SEPA, Safe Contractor and The Gas Safe Register.

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Reviews and Feedback

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4.9 out of 5 based on 93 reviews.
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review stars review stars review stars review stars review stars   7th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and quick service, would certainly use and recommend again!
review stars review stars review stars review stars review stars   10th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I had never used this company before, however I found them to be very professional and efficient.

I needed my saniflo toilet fixed properly, after numerous previous attempts.

Lesley in the office and Euan were excellent in communication and a pleasure to deal with.

The new saniflo is working properly now and I would have no hesitation in recommending them.

A good company and I wish them well.
review stars review stars review stars review stars review stars   19th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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The plumbing supplying water to our washing machine was unconventional and not consistently providing the required pressure. This meant that the washing programme would frequently cancel itself or the wash wasn’t sufficiently rinsed. J&E MacGregor quickly identified the issue with the existing setup. Both the Admin. Manager and the Plumber we dealt with helpful and friendly. The job was completed in good time and at the prearranged time. We are happy with the work completed.

review stars review stars review stars review stars review stars   11th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of heating valve. Excellent communication and arrived when they said they would. Really excellent value as well and will definitely use again.

review stars review stars review stars review stars review stars   23rd December 2021
Value of Products/Services or Work Performed: £1001 - £5000
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This was the first time that we had had work done by J&E MacGregor and from our first contact with them right up to the completion of the work the service we received was excellent.
review stars review stars review stars review stars review stars   19th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Serviced my gas fire.
Pleasant engineer, proper protection, covered shoes and made sure area was covered before he started. Stripped out the fire, cleaned thoroughly. Smoke test - changed the batteries, put it all back together, again tested in all the different stages, tested the quantity of gas in the outside meter. Explained everything along the way., very interesting and thank you. Office staff very pleasant too.
review stars review stars review stars review stars review stars   18th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of shower and electrical work.
Friendly, great customer service and value for money.
Thanks
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Needed an emergency plumber for my elderly parents and J & E MacGregor did not let me down. Have used before and will definitely use again. Reliable, professional and very understanding of our situation.

review stars review stars review stars review stars review stars   22nd September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Any work undertaken by J &E MacGregor has always been to high standards whether it be a boiler check or actual plumbing works.
Recently I had maintenance work carried out on a number of fittings in the house….new taps, new radiator, bath fittings and Mr Euan MacGregor provided advice and help and came to assess what needed to be done. The quotation was very reasonable, agreed, parts ordered and a date set. The plumber who undertook the works, Gabrielle was a friendly soul and got on with the various jobs to be done which sometimes had their challenges. His attitude was “where there is a will, there is a way” and he was resourceful getting all the jobs done.
Gabrielle was also very tolerant of our very interested family pet dog.
review stars review stars review stars review stars review stars   19th August 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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New combi boiler, bathroom suite and cloakroom toilet etc installed.
Good advice, all staff and tradesmen polite, friendly and competent.
Would certainly recommend this trader.
review stars review stars review stars review stars review stars   10th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New bath installed and damaged roof through to kitchen repaired. They did an excellent job and very tidy.

review stars review stars review stars review stars review stars   5th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have had various plumbing jobs done by J & E MacGregor over several years. (And other plumbers before that.) They are without doubt the best in the area for doing a thorough, expert, conscientious, and professional job.
review stars review stars review stars review stars review stars   4th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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There were operation problems with a Saniflow toilet, this was investigated, adjusted and tested. Now working satisfactorily.
Pricing seemed fair and the service was both professional and friendly.
Would certainly use the company again and happily recommend them to others.
review stars review stars review stars review stars review stars   9th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service.

From start (making the booking) to finish, the service was professional and exemplary. The people who carried out the service did a fantastic job and left everything neat, clean and tidy. Fantastic customer service and a great company to deal with. Highly recommended.

review stars review stars review stars review stars review stars   3rd May 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have used MacGregor's for many years, to service our gas boiler and radiators, and for plumbing in the bathroom. They have been unfailingly reliable - punctual, clean and tidy, high standard of work and fair prices. They have also saved us money by giving us good advice. We recommended the firm to friends, who also thought they were great!
review stars review stars review stars review stars review stars   2nd May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very efficient and effective service from start to finish. Mr McGregor gave advice about the job and alternatives to consider.
Communications were good from initial visit to post completion check.
Work itself was done in very considerate and professional manner.
We are delighted with the work.
review stars review stars review stars review stars review stars   2nd May 2021
Value of Products/Services or Work Performed: £1 - £1000
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A small repair was done to replace my leaking mains stopcock. Came within 36 hours and did the swap quickly. Smooth process to issue the invoice by email, which suited me, with options for online payment or payment by bank transfer. Good advice on the phone during the first contact.
review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Would use again and recommend,very good job.
review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of leaking heat exchenger on domestic gas central heating boiler

First class service from J E McGregor Engineer (Steve)
review stars review stars review stars review stars review stars   2nd February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Great, prompt and efficient service to install a new boiler after the old one completely broke down. Very grateful to Alan and the team for completing the job so quickly.
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