In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 290 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 212 5000
07990 576 760
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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 290 reviews.
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review stars review stars review stars review stars   29th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Work was excellent. Plumber very friendly.

review stars review stars review stars review stars review stars   23rd November 2018
Value of Products/Services or Work Performed: £1 - £1000
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John has serviced boiler and carried out repairs in the past. Friendly and reliable
review stars review stars review stars review stars review stars   17th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler and three new radiators. Friendly service - came back to remove tanks in the attic which completed the job very well. John from the start was very helpful in advising on options for the work and we are really pleased with the improved hot water and heating system.

review stars review stars review stars review stars review stars   20th September 2019
Value of Products/Services or Work Performed: £55
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Very happy with service

review stars review stars review stars review stars review stars   26th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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Water was dripping from the boiler. was fixed quickly

review stars review stars review stars review stars review stars   16th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Got gas boiler working again and checked it over.
review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replaced boiler quickly and without any issues

review stars review stars review stars review stars review stars   15th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Re fitted a new boiler great service was done in the time frame very friendly lad and very reasonable after receiving 3 quotes also had a nice follow up phone call to see if I was still happy with work it’s the little things
review stars review stars review stars review stars review stars   18th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide were so helpful when we had a big water leak through our kitchen ceiling just a few days after moving into our new house. I was pretty worried about it and luckily they were able to come round promptly. Citywide were brilliant, really good service and friendly, and price seemed reasonable too. Would definitely recommend to others.
review stars review stars review stars review stars review stars   8th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was v helpful and informative. Came out same day and identified problem with gas boiler not working, clearly very knowledgeable even though boiler was a very old model, ordered parts, and returned to fix it and do service.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replaced radiator, competitive price, good communication and all done to schedule. Recommended.
review stars review stars review stars review stars review stars   17th April 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Installed new board let and radiators . Went above and beyond, crawling about the ground floor space . To replace pipework and locate leaks . Must have been half a day under there . Incredibly filthy work . John May didn’t bat an eyelid. I could not recommend the guy more highly . He also looks after 3 other boilers in flats we rent out and does our gas safety checks . Our tenants like him a lot . Very important to point that out .
review stars review stars review stars review stars review stars   25th November 2019
Value of Products/Services or Work Performed: £60
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Excellent level of service
review stars review stars review stars review stars review stars   11th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a complicated gas supply issue just before lockdown. John and team were friendly, responsive, steadfast and skillful in resolving it. Even our insurers commented that this was a rare issue, and it was impressive work done to fix it. Thank you Citywide.
review stars review stars review stars review stars review stars   12th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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John is one of the most reliable and honest tradesman I have ever worked with. John took the time to fix properly the blockage in my central heating system, involving multiple visits at no extra charge - and my flat is finally warm properly for the first time in over 7 years! Thank you John!
review stars review stars review stars review stars review stars   8th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John did an excellent job of installing a new combi boiler at my property. Very professional, reliable and friendly service. Reasonable price would highly recommend.
review stars review stars review stars review stars review stars   12th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Top company. Boiler broke a few days before Christmas and couldn’t find anyone to fix it. John came after hours and solved it. Highly recommended!

review stars review stars review stars review stars review stars   8th June 2018
Value of Products/Services or Work Performed: £100
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Big thank you to city gas services was an emergency and they definitely were my saviour great service very friendly and pleasant lad would definitely recommend them to anyone thanks again guys

Baguette express
review stars review stars review stars review stars review stars   8th February 2023
Value of Products/Services or Work Performed: £25,000+
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We use John from city wide gas on mostly all of our building projects as a subcontractor and he is the most skilled and knowledgeable we have come across in such a long time.
review stars review stars review stars review stars review stars   9th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service, came on time, worked efficiently and cleanly and was value for money, as we got a new boiler to suit my budget. I found them very helpful and have and would recommend them to friends and family.
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