In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 290 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 212 5000
07990 576 760
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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 290 reviews.
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review stars review stars review stars review stars review stars   9th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Citywide Gas Services/John was recommended by a friend had him out fitting a new boiler. Done a excellent job was very tidy when doing the job and such a nice chatty guy. Plus got John to put new taps in the bathroom aswell. Would defo get him again

review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service from start to finish 100% professional overall with good knowledge and experience.
Definitely use again and will recommend to friends, family and colleagues.

review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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First time we have used this company excellent all round service polite and efficient.Needed my boiler fixed ASAP as I have small children, John was on the ball fixed it in no time I couldn’t recommend highly enough 5 Stars
review stars review stars review stars review stars review stars   5th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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As a new customer I was really impressed by the prompt service and friendly, helpful attitude. The job was done quickly and professionally to my complete satisfaction. I will use Citywide again and am happy to recommend them to anyone else.

review stars review stars review stars review stars review stars   30th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was referred to me from someone who had used him previously and he came highly recommended.

John was punctual, tidy and very good value for the work carried out and will be using him for all other future projects. 5 star *****

review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £60
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Top man. Fantastic service. Highly recommend John may to family & friend's.

review stars review stars review stars review stars review stars   12th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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John was able to fit us in at short notice for an urgent plumbing issue, saving us money on a full-blown emergency call out, and did a great job. We would definitely use him again.
review stars review stars review stars review stars review stars   27th September 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We used The company’s for a full plumbing and heating system the guys are really professional and hard working pleasant and knowledgeable wasn’t the easiest job ever we are really happy with the outcome and would highly recommend
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Professional service
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Needed a new boiler fitted and plumbing fixed generally to sort water pressure in taps when I bought my new flat. Quote came in cheapest out of three, everything’s been fitted neatly and the boiler works great - no problems at all! Would
recommend to a friend for sure.
review stars review stars review stars review stars review stars   27th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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replaced broken shower, clean quick and reliable
review stars review stars review stars review stars review stars   9th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We got recommended Citywide Gas from a Friend they installed a new boiler for us I could be happier with the service and my house has heat in it for the first time in months thanks again

review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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John was fantastic. I live abroad and my tenant contacted me to say the boiler wasn’t working. John went out diagnosed the problem and installed a new boiler at a very competetive price. He went above and beyond to help me out with our only method of communication being whatsapp. Now my tenant is cosy and warm all thanks to John. Highly recommend him. Will be contacting him now on for all our plumbing needs.

review stars review stars review stars review stars review stars   4th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Issue with gas boiler pressure. John is fair, friendly, available and extremely helpful and will definitely be my first point of contact in the future.
review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Boiler check up and previous installation. Great customer service and communication. Friendly and reliable.

review stars review stars review stars review stars review stars   6th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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John was very responsive and came the same day I called to help us get our boiler back on. Arrived when he said he would and fixed the problem promptly. Will definitely use citywide again and will happily recommend to others.
review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy, with Citywide Gas, they replaced my boiler.

They communicated well, arrived on time and they did a good job. I'd recommend them.

Review Image 1 for Citywide Gas Services by David Kettle 
review stars review stars review stars review stars review stars   10th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was fantastic from start to finish. He responded very quickly, advised on the best solution, carried out the work and left no mess. Would highly recommend.
review stars review stars review stars review stars review stars   26th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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John completed the following work:
1) - Boiler service and replace defective parts.
2) - Installation of new Kitchen in new room including new drainage and water supplies, new gas hob and relocated supplies.
3) - Complete refurbishment of first floor Bathroom including all new fittings.
4) - New Shower Room En-Suite to ground floor bathroom in place of Utility.
5) - Re-locate radiators and service system.
John was courteous, friendly and reliable. He did all of the work above when many Contractors could only do parts of the work. The work was carried out to a high standard. I have no hesitation in recommending John.
review stars review stars review stars review stars review stars   30th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was very helpful and came out fast as I had no heating . He swiftly went for a part and had my boiler up and running again in no time . Very fair priced also . Definitely recommend
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