In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 290 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 212 5000
07990 576 760
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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 290 reviews.
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review stars review stars review stars review stars review stars   6th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and reliable service. Would 100% use this company again and would suggest to friends and family to use this company too.
review stars review stars review stars review stars review stars   11th June 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Citywide Gas has worked us for over 2 years now, highly recommend, value for money & his response time to resolve any issues with our properties both Commercial & Residential

review stars review stars review stars review stars review stars   3rd October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I use citywide as one of our main contractors at work and have had great feed back from landlords and tenants as to the quality and customer service from citywide - based on that I used Citywide to install a new boiler in my own home John attended and installed and completed the work and I was very happy with the service I received from Citywide and I would highly recommend Citywide to friends and family.
review stars review stars review stars review stars review stars   28th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Two months after getting my boiler serviced it packed in. My usual Engineer failed to turn up and would not respond to calls / texts the following morning. I found John through a google search and he attended promptly that evening. John found the spark generator needed replaced and promptly ordered the part and fixed my issue a day or two later and did try though his own contacts to get one sooner. John is a professional and with a friendly manner. Would highly recommend John again.
review stars review stars review stars review stars review stars   15th September 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Friendly guys who finish work as expected.
Would recommend to family and friends
review stars review stars review stars review stars review stars   7th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Efficient, quick reasonable price, overall great 1st impression

review stars review stars review stars review stars review stars   5th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, efficient and a great job done in no time at at. Also explained the root of the problem.

Would hire again at any point.
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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The work entailed installing a new boiler and central heating system as well as installing a new shower room. John is a very enthusiastic individual and keen to ensure at each stage of the work that the customer is happy. I particularly liked the neat and tidy installation of new pipework and radiators compared to the maze of old pipework in property. He also had great recommendations for bathroom fixtures and fittings.
review stars review stars review stars review stars review stars   14th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Amazing 10/10 service from John and Neil. We had our old backroom sinks and boilers ripped out and re-plumbed with a new hot water boiler servicing them both. Everything was spot on, well within budget and even finished earlier than planned.

Would absolutely recommend the team to anyone with a plumbing job - big or small. Will absolutely be using them again when the next project comes up.

review stars review stars review stars review stars review stars   17th July 2019
Value of Products/Services or Work Performed: £2,000
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John came out to help me after 10pm in an emergency when my water tank burst. He was very helpful and made sure that the leak (flood!) had stopped before leaving that night. He has replaced the tank and had my water and heating back within a couple of days. I would highly recommend him
review stars review stars review stars review stars review stars   17th September 2018
Value of Products/Services or Work Performed: £507
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Great service, installing new radiator and moveing another. Job very Well explained and Cleaned up really well after himself. Defiantly would recommend/use again.
review stars review stars review stars review stars review stars   5th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair-
Very professional and reliable, John is very knowledgeable and helpful and talks you through everything which is very helpful to the customer and also follows up if there is any further queries.
I would highly recommend City Wide Gas and would certainly use again in the future.
Thank you

review stars review stars review stars review stars review stars   25th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service, would highly recommend
review stars review stars review stars review stars review stars   15th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas are reliable, proactive and highly professional. We've always been happy with their work and we would absolutely recommend their services!
review stars review stars review stars review stars review stars   6th December 2018
Value of Products/Services or Work Performed: £170
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I called citywide gas services as my boiler stopped working. I explained I had two young children in the house and would be desperate to get this fixed as soon as possible.

I was extremely pleased when John and a member of his team turned up within the hour and repaired the boiler for us and we had heating and hot water within 30 minutes.

I highly recommend citywide gas services

Thanks again to John and his team

Billy
review stars review stars review stars review stars review stars   14th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent communications, speedy service and certificates emailed same day.

5 star company and I would highly recommend them.
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great boiler service and review of radiator pipes and controls. They went above and beyond to help fix and advise on other plumbing related issues. Will definitely be using again and highly recommend.
review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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John consistently provides a quality, professional, fast, reliable and friendly service.
On this occasion a boiler service and repair. Very easy to get in touch with and works round your schedule. Highly recommended, in fact have recommended John to friends and neighbours.
review stars review stars review stars review stars review stars   30th December 2018
Value of Products/Services or Work Performed: £45
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Our boiler developed a problem over the Christmas break that left us without hot water or heating. Citywide Gas came out quickly, gave us a detailed assessment of the problem and made sure it was then fixed and in full working order (including ringing up the boiler manufacturers directly). Very nice and reliable folk - will use them again.
review stars review stars review stars review stars review stars   29th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I could not be happier with this company and the work carried out. The customer service was brilliant and they resolved my problem fast and efficiently. Would happily recommend and use them again. Thanks!
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