In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 290 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 212 5000
07990 576 760
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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 290 reviews.
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review stars review stars review stars review stars review stars   8th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Was recommended John by a friend to fix a leak in my bathroom. Excellent service from start to finish. Really easy to deal with, efficient, thorough and friendly. John talked me through the issue and the problem was sorted quickly. Highly recommend and would definitely use the services again.
review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John and Neil installed a complete gas central heating system for me in just three days. I was really impressed with their work and thankful that they were able to fit the installation in so quickly before Christmas. John was friendly and easy to contact throughout and his price was very competitive. I will definitely be using Citywide Gas Services again.
review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Citywide Gas came out to my property to replace a radiator in the kitchen. Very friendly and job was completed quickly. Highly recommend.
review stars review stars review stars review stars review stars   12th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great service and good value. Will definitely use Citywide again
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Done the plumbing work in our new kitchen and the service was amazing. They were very efficient and done the work when it needed to be done. I would highly recommend them to anyone.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Great service start to finish no hidden costs like some companies!
Very pleasant man John was and now arranging him to do my extension in next few months. Highly recommend and great value for money which everyone needs these days!
Thank you John again.

My kind regards
Mrs Frazer
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I called city wide gas services due to me having a leak under my bath, John was very helpful over the phone and came out the same day. John found and isolated the leak very quickly and had a part in his van to fix the issue. John was very friendly and well presented and knew exactly what he was doing, he worked very quickly and efficiently. City wide gas services are very reasonably priced to what I've been charged before,they where able to come out to the job the quickest. I would highly recommend city wide gas services!
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We had John at citywide gas services carry out a number of jobs for us, he disconnected an industrial heating system in our stores and he did not effect the day to day running of our business, he also fitted a new boiler in our staff area and again there was no issue and everything is working perfect. He was on time he was presentabl, spoke to us in a very professional manner and described what needed done so even we could understand. All in all very happy with the work and would 100% recommend citywide to anyone.
review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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We had an engineer attend for my parents boiler. They said John attended who was attentive, quick and walked them through fixing the problem.
The services were good value for money and the wait time was minimal. While I hope we don’t need them for a while again I know I can call this company.
review stars review stars review stars review stars review stars   4th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I got a new boiler fitted. I had spent some time reviewing different makes and types. John was quick to come round and gave me good feedback on the types I was looking at. The work was completed quickly and professionally.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1,200.
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Wouldn't hesitate to recommend these guys .
Good prompt friendly service 5 star !!

review stars review stars review stars review stars review stars   18th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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very good service

review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Boiler broke down during really cold spell and citywide repaired boiler and made sure my heating system was working properly on the same day I phoned to book a repair!! Engineer was helpful and very knowledgable!! Would recommend citywide gas services very highly
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I called John at Citywide Gas following a leak and as he was so reliable & professional, I got him to fit a new boiler- could not be happier with the service- professional, punctual, reliable and did the work within a day and just the place very clean...and just a good guy!
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service, fixed my boiler on the day it stopped working.

I would not hesitate to use citywide again and I would recommend them to anybody in need of an efficient, well priced and reliable engineer.
review stars review stars review stars review stars review stars   30th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Just got myself a new plumber/heating engineer!

I called John at early o'clock and, after ensuring a job with another of his clients was under control, he showed up within an hour to sort out a burst pipe for me. John had no problem climbing onto my roof and then around my roof space to sort the issue which he did very quickly. He also stuck around to sort a few other issues I had. All works were resolved and were performed efficiently and effectively.

John is a real professional, very friendly and clearly knows what he's doing. I was quite worried about getting this sorted initially but John put me at ease immediately.

Honestly, if you need a plumber/heating engineer give Citywide Gas a call - you won't regret it! Great service, great guy!
review stars review stars review stars review stars review stars   16th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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John helped us out with a shower situation.
He's a good lad and I would definitely recommend his services.
review stars review stars review stars review stars review stars   19th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service, friendly and professional from start to finish, would highly recommend.

review stars review stars review stars review stars review stars   15th January 2025
Value of Products/Services or Work Performed: £1001 - £5000
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I cannot recommend John enough, he was prompt and got the job done quickly and efficiently and was very reasonable.
I would use Citywide everytime.
review stars review stars review stars review stars review stars   13th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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After a few companies not showing up and basically mucking me about I was given Citywide Gas number to contact John for his services. Now I know why as he is very reasonable, on time and continues to keep you in the loop with what’s going on. He replaced my old boiler to a new one and the heating in my house is the best it’s been. I will continue to use John and passed his number to my family and friends.
Five star service people
Family run business is key to good service
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