In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 290 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 212 5000
07990 576 760
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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 290 reviews.
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review stars review stars review stars review stars review stars   10th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Absolutely fantastic work, could not fault. Fast, friendly, great value for money all topped off with a great smile!
review stars review stars review stars review stars review stars   7th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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This is definitely a company you can trust. We are a very busy salon in the heart of Edinburgh so we really need accurate, honest & punctual traders.
We recently had a very bad leak which was spotted right away and turned out we needed a new water tank.
I was very impressed by the punctuality of John and what an amazing job was done!
He had the salon back up and running within a day. We were so pleased with the service that we booked him again to renew the boiler afterwards and he did not disappoint! Once again on time, and an amazing job done with no disruption to the salon.

review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, reliable service. Very happy with the work I had done on my boiler, explanation of what the issue was and how to resolve the issue.
Definitely use this company again.
review stars review stars review stars review stars review stars   30th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John was an excellent tradesman. This job was for our Scout Hall, he was happy to discuss all of our requirements. He was very flexible and worked with us to ensure that we could still use the hall as usual, therefore coming at a time which would not have ordinarily been during the working week. We have used him before and found him very fair, easy to talk to and most importantly does the job well. and at a very fair price. He phoned me a couple of days later to make sure everything was working as it should.
John serviced my boiler at home last year and I intend to get him back to do the same this year.
review stars review stars review stars review stars review stars   25th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Used Citywide gas to replace or Central Heating system and relocate our boiler into the loft. John was brilliant. Very reliable and courteous from quoting through to completion. Arrived when he said he would and completed the work quickly. Very knowledgeable and thinks " out of the box". Provided a bespoke solution to our shower replacement which had to be done when we replaced our backboiler with a combi. Would not hesitate to use again.
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John helped us with our kitchen refurbishment, including not only disconnecting the old kitchen but helping to demolish it too. He also fitted a new boiler as well as the new appliances.

Consistently went above and beyond what we expected and worked tirelessly to get the jobs done. We have recommended him to many friends and would definitely not think twice about using his skills again.
review stars review stars review stars review stars review stars   26th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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I have been using John (city wide services for a long time now. It’s always a pleasure dealing with them. John is friendly, professional and reliable. Thank you John!
review stars review stars review stars review stars review stars   21st August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Big thanks to citywide gas. Needed a radiator replaced. Fast and reliable service! Would highly recommend!
review stars review stars review stars review stars review stars   10th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Combi boiler installation and upgrade of several radiators, excellent and professional service all throughout the job, including my first service free.
review stars review stars review stars review stars review stars   31st August 2018
Value of Products/Services or Work Performed: £1 - £1000
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John from City Wide Gas did a great job of our boiler service and advised us on a new towel rail for the bathroom. His communication prior to the appointment was excellent and her turned up on time. Very polite and friendly and I have already recommended him to a neighbour for a similar project.

review stars review stars review stars review stars review stars   2nd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John and his colleagues were faultless. They were efficient, friendly and tidy. Nothing was too much trouble. Would definitely use them again.
review stars review stars review stars review stars review stars   3rd November 2018
Value of Products/Services or Work Performed: £100
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John arrived at the time agreed and carried out a service to our boiler and fire. Everything was left clean and tidy afterwards.
review stars review stars review stars review stars review stars   7th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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John could not be any more helpful, always on time and willing to help and a top top tradesman who knows his stuff. Highly recommend
review stars review stars review stars review stars review stars   13th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent company had three other engineers looking at my boiler couldn’t fix it ,he fixed it first time no fuss would highly recommend.
review stars review stars review stars review stars review stars   4th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Phoned and offered to come same day. Knew exactly what to do and arrived at door with necessary part to sort boiler. Value for money - would recommend to anyone.
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Worked for a maintenance company and always used John for any plumbing related jobs. I’ve had many compliments from our customers regarding his work and manner. Never had to re attend a job due to poor workmanship and is willing to work late to see the jobs through.

Always tells you what the fault is and what part is required and will explain everything in good detail. He is certainly someone I have recommended and have used for my own property.

Definitely a top tradesmen.
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Got my sink replaced by John, he was quick and efficient. Would definitely use him again
review stars review stars review stars review stars review stars   21st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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John from Citywide has been thoroughly professional & helpful on the few occasions I have needed him for my rental portfolio.
He turns up on time, obviously knows his stuff, & has offered fair value for money so far.
He also offers 24/7 cover for both gas & water plumbing issues, which is a major tick in the box for myself, as well as being able to fix gas appliances & provide PAT Testing..
All in all, a decent, down to earth bloke & I intend to continue to make use of his services moving forward.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I got a boiler fitted in an awkward cupboard and they fitted the best boiler for the property with minimal disruption. All done and dusted in 2 days. John and the team were really polite, friendly and courteous. I would highly recommend and will use again if I ever need anything done.
review stars review stars review stars review stars review stars   28th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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City wide helped us out when we needed it most, in the run up to Christmas. They squeezed our boiler repair in at short notice and were thoroughly professional. Great result, would use them again.
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