W.H.KAY
W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952
Trader Categories and Services
Property Maintenance, Roofers and Roof Repairs, Flat Roofing, Lead Roofing & Flashings, Cupolas & Roof-Lights, UPVC Windows and Doors, Kitchen Fitting, Carpenters & Joiners, Double Glazing Installers, Door Installation & Door Repairs, Roof Slate & TilingBusiness Information
We are a small family run Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.
Please note that we do not work out with East Lothian. Thanks
Please note that we do not work out with East Lothian. Thanks
Reviews and Feedback





5.0 out of 5 based on
461 reviews.
Order by:





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Cracks and holes in the lead flashings were sealed and repaired. Coping stones were recemented. Broken slates were replaced. Leaking cast iron gutters were stripped, cleaned resecured and sealed. All gutters were cleared.
I was recommended Mr Kay by a neighbour. The service provided was second to none. They remained at my property until all the work was completed. I will be approaching Mr Kay for any and all future roofing maintenance and would thoroughly recommend him to anybody.
I was recommended Mr Kay by a neighbour. The service provided was second to none. They remained at my property until all the work was completed. I will be approaching Mr Kay for any and all future roofing maintenance and would thoroughly recommend him to anybody.
Magnus Thorne





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We had damage to our roof caused by Storm Arwen. After being let down by our insurance company I tried to find roofers to fix the damage. We left messages with various firms who never returned our calls and a company who said they would look at the damage but never turned up. I found W H Kay on the Trusted Trader website. David spoke to us about the damage, gave us a quote for the work and fixed the damage within a week. The work included removing and replacing a damaged ridge cap and reinforcing clips. He returned our phone calls and emails and turned up when he said he would. We are very pleased with the work and would definitely recommend him.
Susan McColl





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Following storm Arwen in November 2021, we suffered damage to the pantiles on our roof. In several places, tiles had been displaced and broken and there were gaps allowing ingress of rain.
At very short notice considering the widespread damage in the area, David and Alan Kay arranged to come and check the roof and repair where possible.
This they did and spent several hours up ladders removing broken tiles and replacing those with salvaged tiles.
We have now used the company over many years for various tasks and have found them to be excellent workers and would have no hesitation in recommending them.
At very short notice considering the widespread damage in the area, David and Alan Kay arranged to come and check the roof and repair where possible.
This they did and spent several hours up ladders removing broken tiles and replacing those with salvaged tiles.
We have now used the company over many years for various tasks and have found them to be excellent workers and would have no hesitation in recommending them.
kenneth wilson





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Our kitchen roof was in a bad state after storm Arwen. A neighbour recommended David so I rang him on the Sunday lunchtime fully expecting to get a voice mail since I recognised demand for roofers would be massive! David answered, discussed the damage and after I mailed photos had sent me a quote by mid afternoon - amazing given the circumstances. Even better was he rang me on the Monday morning to say his first job he'd had to cancel as there was no power so he was on his way. Really efficient and will do their very best to help you out. They came and promptly fixed the broken parts with much better quality materials and did a thorough inspection and fixed any other damaged parts. Definitely keeping this number in my phone book and would recommend to anyone needing roofer/builder.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Making good and fixing a substantial leak underneath the shower unit. Fixing various other issues in the bathroom (all due to bad workmanship from another company)
Replacing our sitting-room ceiling and sorting out electrical work.
They helped us out when companies would not, giving us a realistic time frame for the work and has essentially gone above and beyond to sort out what was required.
Superb work carried out by Mr Kay and his company. Good professional attitude with good clean work carried out with the minimum of fuss form all involved.
We cannot recommend them enough and we would certainly use them again should we need to.
Replacing our sitting-room ceiling and sorting out electrical work.
They helped us out when companies would not, giving us a realistic time frame for the work and has essentially gone above and beyond to sort out what was required.
Superb work carried out by Mr Kay and his company. Good professional attitude with good clean work carried out with the minimum of fuss form all involved.
We cannot recommend them enough and we would certainly use them again should we need to.
Pina and Simon Grieve





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Highly satisfied with the work carried out on my roof by this company. This was the first instance of use; the team turned up on schedule and worked diligently throughout the day to complete the work required, to a very high standard.
Great flexibility was also shown in that, problems identified during the work, were brought into scope and, rectified as part of the scheduled work. More than happy to recommend this company to other people. First class job done, including the removal of all debris/surplus materials.
Great flexibility was also shown in that, problems identified during the work, were brought into scope and, rectified as part of the scheduled work. More than happy to recommend this company to other people. First class job done, including the removal of all debris/surplus materials.
Mr James Bell





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Remove and replace rotten lintel. Strip back portion of roof to repair gully. Clear gutters, check over house roof and make a small repair.
The work had been booked in earlier this year. David kept in touch about timescales for them coming to do the work. They arrived when they said they would and carried out the work to a high standard. The work area was cleared of all debris. Friendly professional service. I highly recommend them.
The work had been booked in earlier this year. David kept in touch about timescales for them coming to do the work. They arrived when they said they would and carried out the work to a high standard. The work area was cleared of all debris. Friendly professional service. I highly recommend them.
K Robertson




Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Our pantile roof was overhauled and repaired as required. Some additional work arose on investigation and they were happy to attend to that while on the job. They did a good job and were careful with the building (newly decorated). Some tiles were replaced or cut, gutters cleaned, fascia board repaired and colour matched pointing applied as necessary. They were recommended to us by friends and we have similarly recommended them to others.
L Mair





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
All work caried out as expected, job left very clean and tidy. Company easy to contact and deal with, they discussed what was to be done and were always ready to change anything or to look at alternatives.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Remove broken guttering from Conservatory and replace with new to match existing. In addition, grind out old cement on front roof, repoint with colour mixed waterproof material.
Remove all rubbish.
We have used the boys before and would do so again. We find them to be wholly reliable, very professional and extremely thorough. They are a pleasure to deal with and would highly recommend them.
Remove all rubbish.
We have used the boys before and would do so again. We find them to be wholly reliable, very professional and extremely thorough. They are a pleasure to deal with and would highly recommend them.
David Bonar





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
WE approached W. H. Kay at a time when they were being asked to do a lot of work and so could not carry out our job until spring 2022. However, they said if it was possible they would come before that. This is what they did. It was timely because shortly afterwards there was a spate of very wet weather.
The job involved accessing a roof and replacing broken pantiles and related repairs.
We are very pleased with their work.
The job involved accessing a roof and replacing broken pantiles and related repairs.
We are very pleased with their work.
kenneth wilson





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We have had several jobs performed by W H Kay, mainly roof repairs. Work has been good, on time and reasonably priced. In particular they have an excellent customer-friendly approach which provides the much needed assurance that is so important throughout the job from initial contact to invoicing. This particular job was the fitting of an electronic garage door. The work was performed by a third party, facilitated by W H Kay, who shared their attributes and did an excellent job..
Colin and Annie Brown





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
David and Alan arrived on time, lovely guys just got on with their work for the 2 days they were here.
I have had all broken and cracked slates replaced also the rhone right round the house new bolts where necessary, excellent service from W H Kay would recommend.
I have had all broken and cracked slates replaced also the rhone right round the house new bolts where necessary, excellent service from W H Kay would recommend.
Mary Simpson





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Yearly roof inspection and repairs where needed.
David always does a fantastic job. Very trustworthy , friendly and professional company - I am always happy to recommend them. Excellent!
David always does a fantastic job. Very trustworthy , friendly and professional company - I am always happy to recommend them. Excellent!
C Aird





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Roof maintenance- very happy with work done, extremely tidy, came when arranged and accommodated an extra job.
G&D Nisbet





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I cannot rate the boys high enough, it makes a change to meet someone who excels at what they do.
Michael





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Roofing repairs and maintenance and replacement of felt valleys with lead valleys.
An excellent job done with the minimum of fuss and super tidy!
An excellent job done with the minimum of fuss and super tidy!





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Work carried was to replace the rotten part of a guttering fascia board above sheds at a communal development. Guttering removed, new section of fascia board fitted, then guttering re-fitted including re-sealing and re-setting to provide better drainage angle. Work carried out on the agreed date and time and to the complete satisfaction of the residents.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Alan completed some excellent work in fixing my guttering and loose roof slates. He carried out all the work quickly and efficiently explaining different aspects of the job and giving me various options of how he could fix the problems and the costs of these options. He organised for another tradesman to attend to do some rendering work and everything was completed to a great standard. He also made all the arrangements for the scaffolding to be erected and dismantled.
Alan was excellent at communicating with me by phone or email and I would highly recommend him.
Alan was excellent at communicating with me by phone or email and I would highly recommend him.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We asked WH Kay to quote for adding a side access door to our standalone garage to save opening the up & over door every time I wanted a screw driver from my tool box.
Alan arrived to give as quote when he said he would, gave us a start date and carried out the work accordingly, leaving their work area clean & tidy.
The door had a slight manufacturing problem problem which they took ownership of and that is now satisfactorily rectified.
Alan & his brother were a pleasure to deal with and I would confidently recommend them as a Trader to be Trusted.
Alan arrived to give as quote when he said he would, gave us a start date and carried out the work accordingly, leaving their work area clean & tidy.
The door had a slight manufacturing problem problem which they took ownership of and that is now satisfactorily rectified.
Alan & his brother were a pleasure to deal with and I would confidently recommend them as a Trader to be Trusted.
G.Affleck