In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 422 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 422 reviews.
Order by:
review stars review stars review stars review stars review stars   15th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Roof lintel repair done. Alan very professional as always.

review stars review stars review stars review stars review stars   15th May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent workmanship. Willing and flexible. It might not have been the biggest of jobs but we felt valued as customers.

review stars review stars review stars review stars review stars   13th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Removal of old wood fascia board around upstairs dormer bathroom and bedroom windows, replaced with UPVC. Having previously had work carried out by David and Alan we were once gain very pleased with the result.

review stars review stars review stars review stars review stars   10th May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacing two blown double glazing units in timber framed windows plus some pointing work on exterior brickwork.

David's work was excellent from start to finish, he came promptly to give a quote just before the restrictions were re-imposed, and came to do the work just days after restrictions were lifted. The old units were replaced very quickly (and disposed of), and the frames cleaned and touched up where paint had been dislodged by the works. Everything was left sparkling clean and tidy and in excellent condition. It was great that David was also able to point up a small area of brickwork at the same time.
Delighted with the result and would not hesitate to use David again in future.
review stars review stars review stars review stars review stars   10th May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Cleared gutters and carried out roof repairs including slates. Fitted brassware to front door and window.
All work carried out to usual high standard have come to expect from David and Alan and would highly recommend.
review stars review stars review stars review stars review stars   5th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Work done for The Haddington Garden Trust to repair and waterproof the roof of our workshop/Bothy. The work has been carried out to our complete satisfaction, quickly , efficiently and tidily.
review stars review stars review stars review stars review stars   5th May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
David replied to my email very quickly and came to my house the following day.
review stars review stars review stars review stars review stars   4th May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Roof maintenance. We have used W.H. Kay ever since we moved to Haddington. And the service and work is excellent. i would highly recommend the guys.
review stars review stars review stars review stars review stars   1st May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Small roof repair done the same day that I first emailed, excellent service, very helpful and polite, further repairs to be undertaken later in the year.

review stars review stars review stars review stars review stars   5th April 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We've used David and his team for several years now, always do a great job on our roof and guttering. Totally recommend; they're 100% reliable, trustworthy and great at what they do. Wouldn't go elsewhere!
review stars review stars review stars review stars review stars   30th March 2021
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
First time I've used David and Alan and won't be the last. They completely overhauled our cottage, putting in a new Howdens floor and kitchen as well as installing a brand new back door. From start to finish they were professional, efficient, helpful, clear in their communication, and good value for money. My only hesitation in recommending them is that they'll be too busy the next time I need help!

Review Image 1 for W.H.KAY 
review stars review stars review stars review stars review stars   23rd March 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Removal of cracked iron downpipe and replacement. Very happy with the work undertaken - before David arrived the area that the pipe was in and surrounding drains was in a poor state. Following the work it's completely transformed. Not only was new case iron pipe installed but existing loose drain covers fixed in place, and loose tap fixed to wall.

Excellent communications and very reliable. I would recommend highly.

review stars review stars review stars review stars review stars   12th February 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Re attach loft ladder, draught proofing doors, trim door, fit blinds. All work excellent. Carried out to a high standard. Good communication and quality workmanship . Will be using them again and highly recommend.
review stars review stars review stars review stars review stars   12th February 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
cast iron down pipe replaced, damaged roof tiles replaced, gutters and valleys cleaned. good job done in tricky weather, professional, would recommend and use David again.

review stars review stars review stars review stars review stars   13th January 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Had David to do several jobs at my place. Always high quality with all the finishing touches.
review stars review stars review stars review stars review stars   13th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacement of timber patio door and backdoor with PVC. The company were very reliable, arrived when they said and we were kept informed of times and progress of the work. The work was done efficiently and to a high standard, the job was left clean and tidy. Very pleased with end result, quality workmanship and doors installed. Would happily use W. H. Kay again and would certainly recommend them to others.

review stars review stars review stars review stars review stars   10th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent work as always, great quality, always responds to enquiries very quickly, listens to customer needs, tidy work. Will use again. Highly recommend.

review stars review stars review stars review stars review stars   9th January 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Reliable and friendly ... excellent tradesman.
review stars review stars review stars review stars review stars   9th January 2021
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Alan and his brothers work has been exceptional. They are very professional, trustworthy and great value for the quality of their work. Alan helped me get the project off the ground in every way - from discussing the pros and cons to my ideas, ensuring that I had East Lothian Council permission, coming up with cost effective plans when small hiccups occurred, as well as answering my numerous emails/ texts along the way quickly and calmly. I had non-structural work done - the knocking down of two walls, installation of bi-fold doors, new ceiling in dining room and hall, installation of vestibule.
review stars review stars review stars review stars review stars   8th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have had our front door area replaced. We were very happy. Time keeping was excellent and Alan communicated to us what was happening as he worked. They were clean, tidy and precise.

Review Image 1 for W.H.KAY Review Image 2 for W.H.KAY 
« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 »