In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 425 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 425 reviews.
Order by:
review stars review stars review stars review stars review stars   11th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacing gutters in my bungalow . Excellent job within the agreed time slot.

review stars review stars review stars review stars review stars   10th August 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Repaced double glazing units - great job as always!!
review stars review stars review stars review stars review stars   27th July 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacement front door and associated work.
A first class business doing a first class job. A pleasure to have them and well worth the wait .
review stars review stars review stars review stars review stars   14th July 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Felting, flashings, gutters and cast iron downpipes all repaired. Professional, friendly, reliable and honest service- many thanks

review stars review stars review stars review stars review stars   25th June 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Surveyed roof, replaced damaged roof and ridge tiles.

Supplied and fitted dry verges.

We are happy with all aspects of the work carried out. The team are knowledgable, professional and friendly. They were punctual and tidy at all times.
review stars review stars review stars review stars review stars   8th June 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Complete roof check and substantial slate renewal.
Courteous,cheerful and tidy!

review stars review stars review stars review stars review stars   31st May 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The guys sorted out our roof by removing loose concrete, filling in the holes. And sealing the joints. As always the team were efficient and well organised and this is now the fourth time I have used them and I have been very satisfied with every experience.
review stars review stars review stars review stars review stars   31st May 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I could not recommend WH Kay more, David is incredibly friendly and helpful and his work is fantastic.

We had two cracked tiles one on our garage roof and one on our front porch.

Reached out to David for a quote on this work and for some other pieces around the property.
David was prompt in responding and fit us in for a quote. He put my concerns at ease in terms of the amount of damage and was incredibly friendly and understanding with my anxiety. He quoted us a reasonable price and helped me understand my options.

The work was quick and efficient, when he arrived he let us know and confirmed the work, within a short amount of time he was done and the roof looked as good as new and he cleaned up the area thoroughly.

Great work, good value for money and an honest bloke, can't recommend more.
review stars review stars review stars review stars review stars   27th May 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Conservatory roof had developed a leak. A small job. but difficult since the source of the problem was not easy to find. Most likely source was identified and remedial action taken. Conservatory has been dry since then.

The Kay brothers are always reliable and helpful. We have used them many times and have always been happy with the service, attention and work carried.
review stars review stars review stars review stars review stars   3rd May 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacement of kitchen frontals. Pleasant people to have in the house, and left my kitchen spick and span.

review stars review stars review stars review stars review stars   15th April 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
David has completed many jobs for us over the years and he and his brother are exacting and reliable workers. This time we were having wooden wardrobe doors fitted. As usual the work was immaculate with everything left tidy when the job was finished. We are very happy with the work. David is always friendly, helpful and reliable and I wouldn’t hesitate to recommend W. H. Kay.
review stars review stars review stars review stars review stars   1st March 2022
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Remove and replace 10 internal doors. We have used Mr Kay several times and never been disappointed with the service and workmanship. Once again excellent. Many thanks.

review stars review stars review stars review stars review stars   20th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Roof repairs due to storm damage .
This company came to our rescue very quickly and sealed every thing up ,awaiting material to complete the task.
When the materials arrived the task was then completed 100% and every thing was top notch with all debris removed and tided up .

All in all an excellent company to deal with .

review stars review stars review stars review stars review stars   19th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The team put in 2 flush roof vents to try and sort out a condensation problem in the roof space. Touch wood looks like the problem is sorted.
review stars review stars review stars review stars review stars   18th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Two separate storm damage repairs to my roof carried out in January and February. Considering the pressure they are under at the moment the work was carried out quickly with an efficient and friendly service. Happy to recommend them.
review stars review stars review stars review stars review stars   16th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Repaired roof from recent storm damage and a general tidy up of tiles and gutters. Happy with the work and overall service.

review stars review stars review stars review stars review stars   15th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A number of tiles came loose on our B listed roof during a recent storm. All repairs carried out efficiently and our blocked gutters were also cleared. Good communication, and really nice guys. Will definitely recommend them, and will use the company again

review stars review stars review stars review stars review stars   8th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Had Alan out took at some work needed to repair/replace some guttering and downpipes and general roof maintenance - replace slates, pointing work. Arrived promptly as usual and provided a clear assessment of what needed done and (I thought) a fair price. He advised that they were very busy and it would take a few months before he could schedule the work and I was happy to wait. He duly contacted me a few months later and he and another worker came out and completed the work in the course of a day. Turns up when he says, does a good job and charges are reasonable. I recommend WH Kay.
review stars review stars review stars review stars review stars   5th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
W H Kay have completed a number of jobs for me and I am very happy with their work. No hesitation in recommending them.
review stars review stars review stars review stars review stars   31st January 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
General roof maintenance and replacement of ridge tiles on extension, very helpful, polite and reliable, would highly recommend.

« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 »