In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

The Edinburgh Shutter Company

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 407 reviews and feedback.
Trusted Trader member since 2015.

The Edinburgh Shutter Company
49 London Road (Showroom)
Edinburgh
EH7 5SP
0131 302 0092
FaceBook   Twitter  

Images and Photographs

Select any image to see a larger version.
Image 1 for The Edinburgh Shutter Company Image 2 for The Edinburgh Shutter Company Image 3 for The Edinburgh Shutter Company Image 4 for The Edinburgh Shutter Company Image 5 for The Edinburgh Shutter Company Image 6 for The Edinburgh Shutter Company Image 7 for The Edinburgh Shutter Company Image 8 for The Edinburgh Shutter Company

Business Information

The Edinburgh Shutter Co. provide a unique, bespoke service tailored to meet the needs and vision of our customers.

From the initial design to choosing colours and finishes our fully trained designers will guide you and help you make the right choices. We never focus on the price of shutters, we firstly make sure the product is well designed; and suitable for you windows and doors.

We have a dedicated team at The Edinburgh Shutter Co. and each and every member of staff is employed by the business, and we never use subcontractors! This ensures that quality of service and continuity are kept to the highest level.

Points to remember about our business:

1. Edinburgh Trusted Trader Member
2. Local family run Business
3. Interest Free Credit options available
4. Local showroom with extensive shutter displays
5. No Salesmen, you will be meeting the owners.
6. No Subcontractors, all our staff are employed by the business.
7. 3 Years extensive guarantee
8. Price promise (We will match any genuine price for a like for like product)

We hope the above points make a difference and make the The Edinburgh Shutter Company a unique business and one that stands out from the crowd.

Trader Map Location

Select here to view map

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 407 reviews.
Order by:
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Shutters fitted on windows in lounge and 2 bedrooms. Very friendly and professional staff. Wilma in the office was extremely helpful over the phone and Aggie and Jamie did a fantastic job at fitting the shutters. The shutters are of a exemplary quality and really finish off the rooms. Would highly recommend Edinburgh Shutter Company.
review stars review stars review stars review stars review stars   21st March 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very good value for money and good communication and advice. Would highly recommend to others.

review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
very efficient service polite staff and extremely tidy
review stars review stars review stars review stars review stars   17th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Shutters fitted on 6 windows. Everyone we dealt with in ESC were very professional and delivered excellent customer service. We were kept informed throughout the process and all times and dates were adhered to. Stevie and Aggie were very efficient and tidy whilst installing the shutters. Thanks to the whole team :-)
review stars review stars review stars review stars review stars   3rd October 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We are delighted with our shutters - they look fantastic and the service from Stevie and especially Agneska who installed them this morning was efficient and courteous. The reason for not being a full 5 star review was that the delivery and installation was about a month later than the date given and while we now know the reason for this we felt that communication re the progress of our order was poor. I wouldn’t hesitate to recommend this company but feel they need to let clients know that there will be a fairly long wait between ordering and installation. But super job now it has actually happened.

Review Image 1 for The Edinburgh Shutter Company by Mairi 
review stars review stars review stars review stars review stars   27th March 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very pleased I decided on The Edinburgh Shutter Co. Excellent service from the initial visit to installation. Happy with final product. Would not hesitate to recommend and would certainly use again for future window treatment.
review stars review stars review stars review stars review stars   19th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
They were so helpful in making sure I chose the right shutters, way better than others that came to quote. I would highly recommend them as they had great customer service and the quality of the product is beautiful.
review stars review stars review stars review stars review stars   13th July 2015
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
This company made three sets of shutters for us. They always came when they said they would to measure up, deliver and fit. Very quick at responding to my e-mails and good at communicating with us. Very happy with the service.

review stars review stars review stars review stars review stars   2nd November 2016
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Really easy to contact, reliable, friendly and efficient.
review stars review stars review stars review stars review stars   30th April 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very good service, product and value from Edinburgh Shutter Company. Great customer service too - had very slight issue with one shutter after fitting and upon reporting they were out pronto to fix. Really good team and very pleasant to deal with.

review stars review stars review stars review stars review stars   10th February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Supplied and fitted made to measure louvred doors. Came when they said they would and did a great job of fitting.
review stars review stars review stars review stars review stars   20th October 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Recently got both roman blinds and poles fitted in my newbuild house. The quality of the blinds are beautiful and a wide range to pick from in the showroom. The two guys who came were absolutely fab, quick, professional and very helpful- advised where to put the poles to fit the curtains. Would recommend this company!
review stars review stars review stars review stars review stars   30th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Great service I had shutters installed. They did exactly as they said they would in a professional and timely manner.

No fuss on the day of installation and the guys cleaned up behind themselves.

I wouldn't hesitate on using them again or to recommend them to friend and family.
Great job done thanks guys
review stars review stars review stars review stars review stars   14th April 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Oh my goodness this company have been amazing from the first call out to measure up and quote, to the fitters (Jay and oh sorry can’t remember the other name but they were fabulous, clean, tidy and great at their jobs). Thank you - I love my new blinds and will need to start saving to get the other windows done now.

Review Image 1 for The Edinburgh Shutter Company 
review stars review stars review stars review stars review stars   14th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Admin slightly casual but an excellent product and a superb installation team. Stevie Walker and his assistant Agnieska were thoroughly helpful and professional in all aspects of their work.
review stars review stars review stars review stars review stars   31st August 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very prompt responses. No hard sell. Provided lots of information and useful advice. Stuck exactly to promised time lines. Very neat and quick installation and cleared up afterwards! Looks great.

review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Edinburgh shutter co. Provided and installed shutters for all our front windows. They look brilliant, we’re very happy.
Craig was great at the initial visit, and as we had new windows and no coverings offered complimentary temporary blinds, including for the rooms that weren’t being done, which was a really nice touch.
We did have to chase them for the blinds and had a wait of 3 + weeks. And unfortunately when we got them the ones for the extra rooms were missing, and this was never addressed, despite phone calls. Hence the 3 stars for reliability.

Having said all that, the actual shutter service was spot on. Stevie and Aggie were excellent, both when installing blinds and latter the shutters. They were extremely careful with floors/walls and other surfaces, very friendly and professional, and Aggie stayed behind to make doubly sure everything was as it should be. Brilliant service there. So would still recommend, as that was what we were really paying for.

Review Image 1 for The Edinburgh Shutter Company by Mrs Tully Review Image 2 for The Edinburgh Shutter Company by Mrs Tully 
review stars review stars review stars review stars review stars   3rd August 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The team who came out to fit were very friendly.
The install went well and they were very tidy. Attention to detail was very good
review stars review stars review stars review stars review stars   16th September 2020
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Shutters fitted last year, noticed over time a couple of pieces of trim had become loose/detached. Contacted The Edinburgh Shutter Company, Steve and Jay attended within the week and carried out the remedial work without any fuss. Further checks carried out on the remaining shutters with no further issues noted.

The company indicated at the time of purchase that should we have any concerns, they would resolve these without causing a drama and this has definitely been the case. Would recommend The Edinburgh Shutter Company who carried out the work with great care.
review stars review stars review stars review stars review stars   7th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Extremely happy with the shutter blinds that I had installed in one room of my home, so much so my husband and I are greatly considering using this company again for our other rooms.

Excellent product with good service at the outset (this did slip a little in between due to their increased workload) but overall, I am happy with product, the cost was excellent and the workmanship of Aggi and Stevie was great.
« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 »