The Edinburgh Shutter Company | Edinburgh Trusted Trader
In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

The Edinburgh Shutter Company

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 4.9 out of 5 based on 158 reviews and feedback
Trusted Trader since 2015
The Edinburgh Shutter Company
49 London Road (Showroom)
Edinburgh
EH7 5SP
0131 302 0092
     

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Business Information

ABOUT OUR BUSINESS


The Edinburgh Shutter Co. provide a unique, bespoke service tailored to meet the needs and vision of our customers.

From the initial design to choosing colours and finishes our fully trained designers will guide you and help you make the right choices. We never focus on the price of shutters, we firstly make sure the product is well designed; and suitable for you windows and doors.

We have a dedicated team at ESC and each and every member of staff is employed by the business, and we never use subcontractors! This ensures that quality of service and continuity are kept to the highest level.

Points to remember about our business:

1. Edinburgh Trusted Trader Member
2. Local family run Business
3. Up to 24 months to pay with 12 months Interest free credit available
4. Local showroom with extensive shutter displays
6. Scraft product range, a quality trademarked product.
7. No Salesmen, you will be meeting the owners.
8. No Subcontractors, all our staff are employed by the business.
9. 3 Years extensive guarantee
10. Price promise (We will match any genuine price for a like for like product)

We hope the above points make a difference and make the The Edinburgh Shutter Company a unique business and one that stands out from the crowd.

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Reviews and Feedback

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4.9 out of 5 based on 158 reviews.
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review stars review stars review stars review stars review stars   17th March 2019
Value of Products/Services or Work Performed: £6,400
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I had wood plantation shutters installed in 5 rooms. The service from my initial inquiry to the actual fitting was attentive and professional.

They listened to what I wanted and did not try to push more product than needed. Much time was spent choosing the right colour and style.

Unusually for fitters, they made every attempt not to be disruptive. The fitters were courteous, efficient and meticulous about cleaning up after themselves.

A great 'little' company.

review stars review stars review stars review stars review stars   2nd March 2019
Value of Products/Services or Work Performed: £2,275
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Had plantation shutters fitted to a bay window. What a transformation. We absolutely love them. Changes the whole room. Would highly recommended the Edinburgh Shutter Company. From order to installation, seamless. Highly professional, trustworthy and reliable. Wouldn’t go anywhere else. Would highly recommend

Review Image 1 for The Edinburgh Shutter Company by Sarah Aitken 
review stars review stars review stars review stars review stars   1st March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Edinburgh Shutter Co visited my home and provided excellent advice on the type of shutters. They kept me informed of the installation date. The fitters arrived on time on the day, they fitted the shutters quickly and cleanly, were very professional.

review stars review stars review stars review stars review stars   22nd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Had wooden shutters designed and fitted for a large bay window (bedroom) and sash window (bathroom). Service, fitting, quality, performance all exemplary. Got quotes from three companies in Edinburgh - these guys were considerably less expensive and much more attentive than any of the others. I cannot imagine why anyone would not use these guys. Great chat during install, and a £350 EGG discount to boot! Rarely is a home improvement experience such a joy. Thanks to the top team at the Edinburgh Shutter Company. Wonderful.
review stars review stars review stars review stars review stars   21st February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Shutters fitted to all my front windows really beautiful job .

Review Image 1 for The Edinburgh Shutter Company by Lesley mcgregor Review Image 2 for The Edinburgh Shutter Company by Lesley mcgregor 
review stars review stars review stars review stars review stars   18th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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110% satisfied with the product, installation and service.

review stars review stars review stars review stars review stars   10th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Supplied and fitted made to measure louvred doors. Came when they said they would and did a great job of fitting.
review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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very efficient service polite staff and extremely tidy
review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Edinburgh shutter co. Provided and installed shutters for all our front windows. They look brilliant, we’re very happy.
Craig was great at the initial visit, and as we had new windows and no coverings offered complimentary temporary blinds, including for the rooms that weren’t being done, which was a really nice touch.
We did have to chase them for the blinds and had a wait of 3 + weeks. And unfortunately when we got them the ones for the extra rooms were missing, and this was never addressed, despite phone calls. Hence the 3 stars for reliability.

Having said all that, the actual shutter service was spot on. Stevie and Aggie were excellent, both when installing blinds and latter the shutters. They were extremely careful with floors/walls and other surfaces, very friendly and professional, and Aggie stayed behind to make doubly sure everything was as it should be. Brilliant service there. So would still recommend, as that was what we were really paying for.

Review Image 1 for The Edinburgh Shutter Company by Mrs Tully Review Image 2 for The Edinburgh Shutter Company by Mrs Tully 
review stars review stars review stars review stars review stars   31st January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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The Edinburgh Shutter Company provided and fitted plantation shutters for a large sliding patio door in my kitchen. The end result is stunning. All parts of the process from advice, to surveying/measuring, ordering and fitting were simple and straightforward. All members of staff I came into contact with - receptionist, surveyor and fitters - were friendly, knowledgeable and helpful. Their understanding of their product and of its impact were particularly valuable in choosing the right shutters. The lead-in time from ordering to fitting is quite long (10-12 weeks), but that was made clear at the beginning and there were no delays. Fitting was fast, efficient and professional - thanks to Aggie and Stevie for your great work. Plantation shutters are not a cheap option, but the Edinburgh Shutter Company offered good value for money and if/when I consider more shutters, I will certainly be going back. Many thanks from a very satisfied customer.
review stars review stars review stars review stars review stars   23rd January 2019
Value of Products/Services or Work Performed: £630
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I had shutters installed in my bedroom. Edinburgh Shutter Company provided excellent advice as to which shutters to go for. They were very competitive in terms of value for money and the installation was done smoothly without any delays.
review stars review stars review stars review stars review stars   21st January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I have just had my Shutters fitted and they look wonderful. The service from start to finish was both friendly and professional.
Craig took our initial order and gave us honest advice as to the type that would best suit our window size and requirements. Aggie and Stevie did the installation and got on with the job in hand, keeping me informed as they completed a room, and answering any questions that came up. A brilliant job and great clean up service at the end. I couldn't recommend them more highly.
One happy customer!
review stars review stars review stars review stars review stars   20th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Had window shutters installed at our home in Milnathort by the
Edinburgh Shutter co.recently.I have to say the service given by
Craig,the owner and his secretary /contact team are absolutely first
class in every department.
On the day of fitting I cannot praise the standards of joiner Steven
Walker and his assistant.Their attention to detail and pride in their
work combined with customer satisfaction was always evident.
Would I recommend this company to anyone....absolutely,first class
from start to finish.A delighted customer for sure.
review stars review stars review stars review stars review stars   19th January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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They take pride in their work, give attention to detail and are pleasant, reliable and efficient. Shutters are fabulous.

review stars review stars review stars review stars review stars   17th January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I’m so happy with my shutters. Highly professional company to deal with. Knowledgable sales person who advised me on what would work best with my particular windows, and he was right, they look great.
The team who fitted them were so skilled and professionaland fitted them seamlessly. They even dusted the shutters down, vacuumed up the mess and took all the rubbish away when they’d finished. V.impressed with this company as a whole and I’d recommend to anyone.
review stars review stars review stars review stars review stars   17th January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Two large front windows fitted with shutters.
Very good service from start to finish.
Fitters very pleasant and left no mess.
Was shown how to use shutters and was left a little touch up paint just incase it's needed some day.

Great company.

Review Image 1 for The Edinburgh Shutter Company 
review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I cannot speak highly enough for this company - so easy to deal with from beginning to end. Anyone that I spoke to (in person or by phone) was helpful, knowledgeable and knew their stuff! I have purchased 3 shutters for my house and love them! Can’t wait to get them fitted throughout my entire home!

Review Image 1 for The Edinburgh Shutter Company by Megan Campbell Review Image 2 for The Edinburgh Shutter Company by Megan Campbell Review Image 3 for The Edinburgh Shutter Company by Megan Campbell 
review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and fit of four shutters. Initial visit to showroom was very welcoming, appointment arranged with Craig who promptly arrived on time and confirmed 8-10 week for supply and fit. Fitting took place 18 October however bedroom shutter was put in place regardless of the fact that it was the wrong one and didn't fit properly either also kitchen shutter had no surround mouldings attached and these had in fact been agreed with Craig at initial meeting and measuring, when both issues where pointed out to Stevie he did not seem concerned but confirmed that this would be recitified and that correct shutter would be airfreighted within three weeks this never happened however 7 weeks later call to confirm shutter had arrived however due to festive period, there was very limited availability with an agreeable date however 7 January 2019 was the first date agreeable by both parties but bearing in mind that my original order was placed end of July 2018 the 8-10 weeks has never been achievable from day one. I have to express my gratitude to Aggie who resolved the issues and carried out a first class job with my kitchen shutter. Edinburgh Shutter Company would benefit from more people like Aggie on your payroll who do take care and pride in their work.
Moderator Response
Dear Mrs Ball

Many thanks for your positive comments. We at the Edinburgh shutter company strive to provide a smooth, faultless service for each and every one of our customers. Customer care is part of the amazing package we provide and our customer feedback and reviews clearly show this. We run an efficient and professional service for all our customers.

With positive feedback like yours we hope to continue and even improve the business for all customers.

Thanks again

Edinburgh Shutter Co.
review stars review stars review stars review stars review stars   7th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Right from the salesman Craig to the fitting of the Shutter by Stevie and Dylan it was a 1st Class service and would definitely recommend and use The Edinburgh Shutter Company again as I love my new shutter.

Review Image 1 for The Edinburgh Shutter Company by Tracey Singer 
review stars review stars review stars review stars review stars   26th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, efficient and professional service delivering a great quality shutter blind.
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