In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lockstar Lock and Key Company Ltd

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 5.0 out of 5 based on 117 reviews and feedback.
Trusted Trader member since 2016.

Lockstar Lock and Key Company Ltd
101 Dundas Street
Edinburgh
EH3 6SD
0131 258 0909
07900 225 039
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Business Information

Welcome to Lockstar Lock and Key Company Ltd where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.

With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.

From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.

Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.

Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.

Retail Key cutting
Door opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Door installation
Door trimming
Door replacement
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks
Key Fob copying

Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.

Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.

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Reviews and Feedback

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5.0 out of 5 based on 117 reviews.
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review stars review stars review stars review stars review stars   28th May 2025
Value of Products/Services or Work Performed: £1 - £1000
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Mark did some work on our tenement door and fitted a kickplate. He was courteous and helpful, despite being very busy. The work was done timeously and Mark even came back at 9 pm to finish a job off. He also came back after the main job was finished to fit the kickplate without charging for his labour.

Great service and I will be using Lockstar for any future door and lock jobs which might arise.
review stars review stars review stars review stars review stars   22nd December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Prompt responses. Provided great suggestions for the problem at hand. Managed to schedule the work very quickly. The job was done in a speedily and with great care. I am very happy with the end result and it was extremely affordable.

review stars review stars review stars review stars review stars   20th September 2016
Value of Products/Services or Work Performed: £1 - £1000
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Great locksmith service offered by Mark.I employed him to open a garage door which if you knew the type of bespoke door was not an easy job.He worked at it till the job was complete and charged a fair and reasonable fee for the job.Very honest guy, i could not reccomend him more highly and would defo employ again if the need arose.

review stars review stars review stars review stars review stars   1st March 2024
Value of Products/Services or Work Performed: £1 - £1000
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BIG thank you to Mark and his company. A replacement door closer for the stair was required and Mark gave excellent advice regarding the best device for the job. Mark and his assistant duly appeared at the agreed time to remove broken closer and fit new one.
He offered to do any "fine tuning" to the device once it was in place. A very professional service at a very competitive price. He's now our go to guy.
Many thanks.
review stars review stars review stars review stars review stars   14th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant job from Mark. High quality professional service
review stars review stars review stars review stars review stars   27th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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New lock fitted to main-door, communal close with multiple keys cut for each flat. Brilliant communication, prompt arrival and expert work. All covered by a one year guarantee too. Definitely recommend.
review stars review stars review stars review stars review stars   3rd June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent! Mark was very friendly, reliable and completed the work in a very professional manner. Great service overall.
review stars review stars review stars review stars review stars   27th March 2016
Value of Products/Services or Work Performed: £1 - £1000
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Mark proved to be a first-class tradesman. He was competitively priced, prompt, and friendly. His work was very good and the new rim lock was fitted neatly and with no mess. I asked where I could get some extra keys cut, and he offered to go away and cut 5 extra for me, at no extra cost. All in all, a textbook example of how a tradesman should be - highly recommended.
review stars review stars review stars review stars review stars   21st February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Lockstar is a very good contractor, Mark is a very nice person to deal with and his work is of a very high standard.
review stars review stars review stars review stars review stars   3rd August 2021
Value of Products/Services or Work Performed: £1 - £1000
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I was having difficulty opening my front door, the key was sticking in the Yale lock and I was worried that I might be locked out at some point. I emailed Lockstar at lunchtime on a Wednesday, recieved a reply the same afternoon and by that evening I had an appointment for the next day. Mark arrived and after looking at the lock he told me that I did not need a whole Yale lock just the bit that the key goes in, which was cheaper, he could have told me I needed a whole system. Within less than an hour the job was done, Mark tidied up and swept the carpet, a very professional job. I am very pleased with Lockstar and would definitely use them again in the future.
review stars review stars review stars review stars review stars   10th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Helpful and pleasant. :)
review stars review stars review stars review stars review stars   19th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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The tumblers had gotten stuck on a small document safe I use occasionally. I sent an email to get a quote, and the response was very quick and helpful. I brought the safe into the Dundas street location without an appointment and the staff helped me right away. The safe was open again in less than five minutes. The staff was extremely courteous and friendly throughout.
review stars review stars review stars review stars review stars   4th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Mark Stewart responded to my call very quickly and adjusted the speed of the closing mechanism on our common stair door expertly so that it now closes quietly. Thank you to Mark for this excellent service.
review stars review stars review stars review stars review stars   28th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Mark was exceptionally proactive in arranging time to visit and estimate. New locks supplied and fitted as discussed to agreed timescales.
Would not hesitate to recommend.
review stars review stars review stars review stars review stars   14th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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I phoned with a front door lock problem. Mark made suggestions to try first including using WD40! His suggestion worked and as he said he didn't think it fair to come out and we incur a call out charge for something that I could fix with a bit of advice. Impressed with his attitude and honesty. Definitely recommend.
review stars review stars review stars review stars review stars   1st March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent work , highly recommended .
review stars review stars review stars review stars review stars   11th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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We were unable to open our kitchen door as the handle had broken. Mark visited within an hour, and managed to gain access. After checking other doors, he arranged to return a few days later and replace 3 which were faulty.
We were very impressed with Mark's service and professionalism, and now have his number programmed into our phones in case of future problems. Highly recommended.
review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with the repair to my lock and customer service received. Although I initially requested a quote it turned out to be a relatively simple repair that Lockstar were able to complete straight away. Excellent value for money and good communication from start to finish.

review stars review stars review stars review stars review stars   29th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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We need a new lock barrel fitted to the communal stair door as many occupants were finding it difficult to get their keys to turn. Mark fitted this, supplied keys (even put them through each flat's letterbox in an envelope with details of the company), and put up a poster on the front door explaining what had been done. He was polite and efficient throughout. Would highly recommend.
review stars review stars review stars review stars review stars   14th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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We engaged Lockstar because of Trusted Trader and glad that we did. Response was prompt and informative and replacement made slickly. Excellent service and a really pleasant person.

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