In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lockstar Lock and Key Company Ltd

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 5.0 out of 5 based on 117 reviews and feedback.
Trusted Trader member since 2016.

Lockstar Lock and Key Company Ltd
101 Dundas Street
Edinburgh
EH3 6SD
0131 258 0909
07900 225 039
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Business Information

Welcome to Lockstar Lock and Key Company Ltd where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.

With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.

From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.

Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.

Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.

Retail Key cutting
Door opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Door installation
Door trimming
Door replacement
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks
Key Fob copying

Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.

Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.

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Reviews and Feedback

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5.0 out of 5 based on 117 reviews.
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review stars review stars review stars review stars review stars   13th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Replaced the lock on the communal front door of our tenement building and provided new keys for all the flats. Very happy with the service provided - turned up on time with keys ready cut to distribute to the neighbours. Very reasonable price. Would use again. Recommended.
review stars review stars review stars review stars review stars   10th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Hired Lockstar to fit a new Yale lock to exterior door. Excellent service and very happy with the fitted lock. Price was extremely reasonable. Also good communication - was kept informed of arrival time on the day which was appreciated.
Would definitely recommend and won't hesitate to use Lockstar's services again.
review stars review stars review stars review stars review stars   2nd October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our flat got badly flooded and Mark was on hand to assist and change and sort locks as well as get access. Cant praise highly enough - went above and beyond at short notice.
review stars review stars review stars review stars review stars   23rd February 2023
Value of Products/Services or Work Performed: £1 - £1000
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The front door was difficult to lock and impeding setting alarm system and a conservatory door lock was problematic.

Within hours of contacting lockstar, Mark had both locks fixed within about 15 minutes. We thought locks would have to be replaced but he advised that this wasn't necessary. He also checked frame of conservatory doors going beyond fixing the lock. There was no pressure to upgrade, etc. Nothing was rushed and costs were more than reasonable.

It was a delight to encounter a company with old-school professionalism and values.
review stars review stars review stars review stars review stars   6th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Was let down by another locksmith and a few others said they couldn’t help get in to a small safe. Thankfully Lockstar could and he came out same day too. Despite the safe posing a real challenge and the job taking much longer than expected, we were only charged a minimum fee and he took the old safe away for disposal too. Very friendly and professional, and we’re really grateful for the work done. Would definitely recommend to others.
review stars review stars review stars review stars review stars   12th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Key safe installation.carried out efficiently and set up and shown how to operate it.
Tradesman very polite and tidied up afterwards

review stars review stars review stars review stars review stars   20th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and very prompt response by Mark to our request for assistance with problems with our door closer and timer clock for the Services button. Fixed the problems in no time. Would definitely recommend.

review stars review stars review stars review stars review stars   23rd May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely fantastic service from initial email to the work being carried out. Can’t recommend highly enough.
review stars review stars review stars review stars review stars   12th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of locks & handles. Very efficient and couldn't be more helpful. Went with them after the reviews I'd seen on here and the service exceeded expectations. Would recommend to anyone looking for a dependable trader.

review stars review stars review stars review stars review stars   22nd June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic response time for a lock repair. Really friendly and trust worthy locksmith. Super impressed with the work and price
review stars review stars review stars review stars review stars   13th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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Mark sets the standard for professionalism. He fitted a new lock to our common stairwell door and from the start of the process impressed with his timeliness and thorough approach.

We're exceptionally happy with the results and Mark has also helped source components and another tradesman for repairs required to our speaker unit.

We have no reservations about recommending Mark's services and will surely call him with any future needs.

review stars review stars review stars review stars review stars   20th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Door lock snapped at 7.00pm - no access to the house called and spoke to the owner Mark who attended at the promised time and fitted temp lock whilst new improved one was ordered. Mark kept me up to date with phone calls and fitted the new lock within days. Service was excellent and price very fair as well. Would have no concerns about recommending Lockstar Lock & Key Co. Excellent service.
review stars review stars review stars review stars review stars   30th January 2025
Value of Products/Services or Work Performed: £1 - £1000
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Mark came out to change a lock on my cellar door as I had lost the key. But he let me know I didn't need a new lock. He managed to give me a key to fit it so he saved me money by not just doing unnecessary work. Lovely friendly guy. Arrived exactly when he said he would which is a plus as far as I'm concerned. I will Def use Mark again and also happy to recommend him to friends and family.
review stars review stars review stars review stars review stars   22nd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service - quick response and very honest and reliable advice given. Highly Recommend.
review stars review stars review stars review stars review stars   1st February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Problem with front door lock and had locksmith out within a few hours of my call. Mark replaced the barrel on the lock right away so we’re delighted with the response time and service. Seemed reasonably priced too. Very friendly and efficient company and would definitely recommend.
review stars review stars review stars review stars review stars   22nd October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Mark came within the hour, to fix the lock on my front door. Replaced the parts really quickly, did an excellent job of tidying up the fitting (it was wonky before!). Obviously he takes pride in doing a great job! Price was reasonable too. I'd highly recommend this company.

review stars review stars review stars review stars review stars   26th April 2016
Value of Products/Services or Work Performed: £1 - £1000
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A positive response to my telephone query, Mark actually sounded interested in the problem, and able to give a realistic estimate of costs involved. Flexible with timing and able to come out after 5pm if needed. Prompt and pleasant, excellent value for money. Highly recommended.
review stars review stars review stars review stars review stars   8th February 2025
Value of Products/Services or Work Performed: £1 - £1000
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What an awesome company! Customer service is fantastic and they've fixed two very difficult locks quickly, efficiently and cost effectively.
A great experience, I wouldn't go anywhere else.
review stars review stars review stars review stars review stars   14th March 2025
Value of Products/Services or Work Performed: £1 - £1000
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Lockstar installed locks on our WC doors and internal porch door. We were very pleased with the work, including the choice of fittings which matched the existing Victorian brass door handles. Highly recommended.
review stars review stars review stars review stars review stars   14th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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For a problem with the lock on the door into the stairwell of a block of flats, Mark turned up at the appointment time, identified the work required and quoted the total cost. The following day he sourced the new part required and returned to make the repair as arranged. He then issued a proper invoice. Completely professional service from start to finish at a very reasonable price.
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