In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lockstar Lock and Key Company Ltd

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 5.0 out of 5 based on 117 reviews and feedback.
Trusted Trader member since 2016.

Lockstar Lock and Key Company Ltd
101 Dundas Street
Edinburgh
EH3 6SD
0131 258 0909
07900 225 039
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Business Information

Welcome to Lockstar Lock and Key Company Ltd where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.

With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.

From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.

Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.

Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.

Retail Key cutting
Door opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Door installation
Door trimming
Door replacement
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks
Key Fob copying

Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.

Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.

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Reviews and Feedback

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5.0 out of 5 based on 117 reviews.
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review stars review stars review stars review stars review stars   20th April 2017
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Thank you so much Mark for coming to my aid so quickly when my front door key got stuck in the lock. You advised me over the phone that it was most likely a worn cylinder, quoted a price for labour and the replacement cylinder which included 3 keys. You arrived in 30 mins by re-prioritising your jobs because I couldn't leave the house! I'd have never found you if it wasn't for Trusted Trader. I have absolutely no hesitation in recommending you to my family and friends. I'd had a rubbish week of things going wrong and you restored my faith in great service again - thank you so much :-)
review stars review stars review stars review stars review stars   10th January 2016
Value of Products/Services or Work Performed: £1 - £1000
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Work was completed to a high standard and would highly recommend to others.
review stars review stars review stars review stars review stars   2nd November 2017
Value of Products/Services or Work Performed: £1 - £1000
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Lockstar gets a gold star!
Prompt, efficient, friendly service.
Would highly recommend.
review stars review stars review stars review stars review stars   10th January 2016
Value of Products/Services or Work Performed: £1 - £1000
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Professional service provided.
review stars review stars review stars review stars review stars   10th January 2016
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service! I would not hesitate to use again and would recommend to friends and family! Thanks again!
review stars review stars review stars review stars review stars   10th January 2016
Value of Products/Services or Work Performed: £1 - £1000
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Was having some trouble with the lock on the back door to get out onto the patio!
Phoned up Lockstar and he came out and had a look.
It's not your average conventional lock but he managed to repair it in a matter of minutes!
Very professional and very polite!
Have recommended to friends and family!!
review stars review stars review stars review stars review stars   30th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Just had another faultless piece of locksmith work carried out by Mark.
Survey of the job revealed no need for a new mortice lock but identified that internal workings and mechanism needed replaced instead. This type of assessment installs 100% customer trust in the integrity of the work required and carried out.
Would not consider going anywhere else for any locksmith related work.
Great job done.
review stars review stars review stars review stars review stars   13th January 2016
Value of Products/Services or Work Performed: £1 - £1000
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2nd Time we've now had to call out Lockstar late at night for help, both times Mark has managed to solve the problem quickly and professionally. We cannot recommend him more, thanks again for your quick response time! ⭐️⭐️⭐️⭐️⭐️
review stars review stars review stars review stars review stars   13th January 2016
Value of Products/Services or Work Performed: £1 - £1000
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I would Highly recommend Lockstar. I managed to lock myself out and Mark was with me within 20 minutes. I have a security door and had left the keys in the back when I had gone out. (You pull the handle up to lock it) . Anyway he managed to get us in, in no time at all, and always had a smile on his face. Fantastic service and a genuinely lovely guy. ⭐️⭐️⭐️⭐️⭐️
review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Mark was great. We had keys stolen on holiday and we arranged him to arrive when we did from abroad. This worked even despite flight delays.Mark got us in in seconds and for the best price of all we contacted to boot. Sterling effort.He even kept the lock intact so we could still use it again.
review stars review stars review stars review stars review stars   13th April 2025
Value of Products/Services or Work Performed: £1 - £1000
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Lockstar is the best locksmith company to use in Edinburgh. Their communication was excellent, and I highly recommend them for lock repair. They fixed our tenement main door smoothly and professionally, taking extra care to ensure a quality job, especially considering the involvement of nine owners.
review stars review stars review stars review stars review stars   4th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Mark could not have been more helpful when I ended up unable to get in or out of my front door. He responded quickly to my message and visited soon after, quickly getting the door open and then spending time realigning the locks and the door so that everything now works smoothly and easily for the first time in years! He cleaned up after finishing the work and the cost was extremely reasonable. Highly recommended.
review stars review stars review stars review stars review stars   13th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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While not urgent, I was keen to have the lock replaced on a upvc door asap, as it was preventing other work from being carried out.

Despite being busy Mark agreed to visit to complete the work on the bank-holiday.
Mark kept me informed of his expected time of arrival on the day the work was to be completed, and arrived when expected.

He was very friendly, and completed the work quickly.

The price originally quoted was reasonable, so it was a nice suprise when he said that he would be reducing the laboutr charge, as the work hadn't been as complicated as he had accounted for.

A friendly, professional and good value for money service. Lockstar will be my go-to for any future lock needs.
review stars review stars review stars review stars review stars   21st February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Why can`t every tradesperson be like Mark? If they were, the world would be a happier and more efficient place.

From the first contact to completion of the job he was outstanding. Always kept me up to date with progress of getting parts, came exactly when he said he would and did everything with a pleasant demeanor.
review stars review stars review stars review stars review stars   6th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Professionally supplied and fitted tenement locking mechanism.
Great service and value for money.

Within 2 weeks of having the new mechanism fitted the door was forced.
The company came out to quote for repair. Completed necessary repair {which they claimed was minor} FREE OF CHARGE!
Now that's what you call service.

Highly recommend

Stuart
Edinburgh
February 2019
review stars review stars review stars review stars review stars   12th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Mark and his assistant performed two separate jobs requiring separate visits. Jammed patio door and rotten beading around glass side door. Excellent, quick response to initial enquiry. Work performed efficiently and effectively at a low cost. Arrived promptly on time for each job. Explained each issue clearly and a proposed solution. Tidied up well following job completion. Good friendly attitude throughout.
review stars review stars review stars review stars review stars   9th May 2016
Value of Products/Services or Work Performed: £1 - £1000
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Mark did a brilliant job. He fixed 3 locks across 2 doors. He was fast, professional and excellent. Have no reservation in recommending him to anyone. A superb job.
review stars review stars review stars review stars review stars   1st August 2016
Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with getting my double glazed window properly closed and locked. Phoned Lockstar and the guy came by to take a look within the hour. Luckily it wasn't a massive job so he sorted it out there and then no worries!! Very reasonable priced!! Will definitely use this company again so cheers!
review stars review stars review stars review stars review stars   3rd December 2018
Value of Products/Services or Work Performed: £0
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Great service, would absolutely recommend. Rang late morning to book an appointment and someone was with us the same day. Friendly, efficient, and was able to fix our problem.

review stars review stars review stars review stars review stars   22nd January 2022
Value of Products/Services or Work Performed: £1 - £1000
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We needed our tenement door lock fixing and the door wasn’t closing properly. Mark from Lockstar was excellent. His communication was clear, he did everything in a timely manner and nothing was too much. We needed new keys cut for all the flat owners and Lockstar made the whole process extremely simple and straightforward. I would definitely recommend them.
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