In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lockstar Lock & Key Company

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 5.0 out of 5 based on 44 reviews and feedback
Trusted Trader since 2016
Lockstar Lock & Key Company
101 Dundas Street
Edinburgh
EH3 6SD
0131 258 0909
07900 225 039
     

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Business Information

Welcome to Lockstar Lock and Key Company where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.

With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.

From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.

Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.

Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.

Retail Key cutting
Door opening
Vehicle opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks

Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.

Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.

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Reviews and Feedback

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5.0 out of 5 based on 44 reviews.
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review stars review stars review stars review stars review stars   19th September 2019
Value of Products/Services or Work Performed: £200.00
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Lockstar provided excellent customer service when upgrading my mothers front door locks. Very empathetic approach to the need to have secure and effortless locks fitted well and not just fast and quick.
Will have no hesitation in recommending Lockstar to friends and family. My mother, who had her locks changed and upgraded was incredibly impressed with her new locks and quality of workmanship. First class job.
review stars review stars review stars review stars review stars   10th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Hired Lockstar to fit a new Yale lock to exterior door. Excellent service and very happy with the fitted lock. Price was extremely reasonable. Also good communication - was kept informed of arrival time on the day which was appreciated.
Would definitely recommend and won't hesitate to use Lockstar's services again.
review stars review stars review stars review stars review stars   19th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Mark provided an estimate to fit locks on 4 internal doors in a flat. Once the estimate was agreed he turned up on time and fitted the locks in the time he estimated and for slightly less than his estimate. The work he carried out is excellent and I am delighted with the result. Mark is a very professional locksmith with an excellent manner. I would have no hesitation in using his services again and in recommending him highly to others.

review stars review stars review stars review stars review stars   12th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of locks & handles. Very efficient and couldn't be more helpful. Went with them after the reviews I'd seen on here and the service exceeded expectations. Would recommend to anyone looking for a dependable trader.

review stars review stars review stars review stars review stars   6th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent lock replacement service carried out by Mark. Very pleased with the work carried out. I would recommend Mark who was extremely polite, pleasant and helpful.
review stars review stars review stars review stars review stars   23rd May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely fantastic service from initial email to the work being carried out. Can’t recommend highly enough.
review stars review stars review stars review stars review stars   4th April 2019
Value of Products/Services or Work Performed: £145
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Mark replaced the electric strike keeper on our communal door. He did a brilliant job at a very reasonable price. He is extremely professional, courteous, and reliable. Having employed several people in this trade over the years. It is crowded market place where standards can vary greatly. I would not hesitate in recommending LockStar at the higher echelon of Locksmiths.

review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Mark was great. We had keys stolen on holiday and we arranged him to arrive when we did from abroad. This worked even despite flight delays.Mark got us in in seconds and for the best price of all we contacted to boot. Sterling effort.He even kept the lock intact so we could still use it again.
review stars review stars review stars review stars review stars   11th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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We were unable to open our kitchen door as the handle had broken. Mark visited within an hour, and managed to gain access. After checking other doors, he arranged to return a few days later and replace 3 which were faulty.
We were very impressed with Mark's service and professionalism, and now have his number programmed into our phones in case of future problems. Highly recommended.
review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £0
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Excellent service, responded very quickly to our enquiry and booked in the job. Kindly wavered his call out fee because we are a charity.
review stars review stars review stars review stars review stars   6th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Professionally supplied and fitted tenement locking mechanism.
Great service and value for money.

Within 2 weeks of having the new mechanism fitted the door was forced.
The company came out to quote for repair. Completed necessary repair {which they claimed was minor} FREE OF CHARGE!
Now that's what you call service.

Highly recommend

Stuart
Edinburgh
February 2019
review stars review stars review stars review stars review stars   3rd December 2018
Value of Products/Services or Work Performed: £0
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Great service, would absolutely recommend. Rang late morning to book an appointment and someone was with us the same day. Friendly, efficient, and was able to fix our problem.

review stars review stars review stars review stars review stars   29th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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Can highly recommend Mark for professional work and friendly, knowledgeable advice. An all round excellent tradesman!
review stars review stars review stars review stars review stars   21st February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Why can`t every tradesperson be like Mark? If they were, the world would be a happier and more efficient place.

From the first contact to completion of the job he was outstanding. Always kept me up to date with progress of getting parts, came exactly when he said he would and did everything with a pleasant demeanor.
review stars review stars review stars review stars review stars   26th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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I really cannot overstate how helpful, thoughtful and professional Mark from Lockstar has been this weekend when sorting out problems with a broken lock on a communal front door for my uni student daughter. He went over and above expectations and the price was more than reasonable. Exceptional service ... I highly recommend.
review stars review stars review stars review stars review stars   2nd November 2017
Value of Products/Services or Work Performed: £1 - £1000
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Lockstar gets a gold star!
Prompt, efficient, friendly service.
Would highly recommend.
review stars review stars review stars review stars review stars   20th September 2017
Value of Products/Services or Work Performed: £1 - £1000
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It may only be cupboard and filing cabinet locks required but Mark from Lockstar was helpful, friendly and accommodating.

I would highly recommend Lockstar.

review stars review stars review stars review stars review stars   19th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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The tumblers had gotten stuck on a small document safe I use occasionally. I sent an email to get a quote, and the response was very quick and helpful. I brought the safe into the Dundas street location without an appointment and the staff helped me right away. The safe was open again in less than five minutes. The staff was extremely courteous and friendly throughout.
review stars review stars review stars review stars review stars   14th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant job from Mark. High quality professional service
review stars review stars review stars review stars review stars   2nd August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Top quality, no-nonsense, friendly locksmith.
Supplied and fitted two locks. Went out of his way to discuss and source a slightly unusual option.
If Mark was half as good I'd still be leaving five stars - the service, communication, and professionalism were of a higher level than anyone could reasonably expect.

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