In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lockstar Lock & Key Company

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 5.0 out of 5 based on 52 reviews and feedback
Trusted Trader since 2016

Lockstar Lock & Key Company
101 Dundas Street
Edinburgh
EH3 6SD
0131 258 0909
07900 225 039
     

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Business Information

Welcome to Lockstar Lock and Key Company where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.

With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.

From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.

Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.

Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.

Retail Key cutting
Door opening
Vehicle opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks

Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.

Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.

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Reviews and Feedback

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5.0 out of 5 based on 52 reviews.
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review stars review stars review stars review stars review stars   30th June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Just had another faultless piece of locksmith work carried out by Mark.
Survey of the job revealed no need for a new mortice lock but identified that internal workings and mechanism needed replaced instead. This type of assessment installs 100% customer trust in the integrity of the work required and carried out.
Would not consider going anywhere else for any locksmith related work.
Great job done.
review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant!
I contacted them via email and the repair was completed within 24hrs. Would definitely recommend! :)

review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We have had our main door lock and overhead closer replaced. Mark was really helpful in every way. He returned to tweak the speed of the closer the moment I asked. Work was done well, all mess cleared up. Very reliable and and prompt service. I highly recommend this company.
review stars review stars review stars review stars review stars   9th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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The courtesy, professionalism, quality of workmanship, attention to detail and absolute focus on completing the task to the customers satisfaction were all the features displayed by Mark while carrying out recent peices of work.
Great example of customer care and working together.
I can't recommend Lockstar highly enough.
review stars review stars review stars review stars review stars   29th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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We need a new lock barrel fitted to the communal stair door as many occupants were finding it difficult to get their keys to turn. Mark fitted this, supplied keys (even put them through each flat's letterbox in an envelope with details of the company), and put up a poster on the front door explaining what had been done. He was polite and efficient throughout. Would highly recommend.
review stars review stars review stars review stars review stars   27th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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New lock fitted to main-door, communal close with multiple keys cut for each flat. Brilliant communication, prompt arrival and expert work. All covered by a one year guarantee too. Definitely recommend.
review stars review stars review stars review stars review stars   16th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Mark replaced the electric strike keeper on our communal door. He was extremely professional, efficient and helpful form start to finish. I have previously used LockStar in 2018 and the high standard has not slipped. I would not hesitate to recommend and will continue to be the first port of call in the future!
review stars review stars review stars review stars review stars   14th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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We engaged Lockstar because of Trusted Trader and glad that we did. Response was prompt and informative and replacement made slickly. Excellent service and a really pleasant person.

review stars review stars review stars review stars review stars   19th September 2019
Value of Products/Services or Work Performed: £200.00
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Lockstar provided excellent customer service when upgrading my mothers front door locks. Very empathetic approach to the need to have secure and effortless locks fitted well and not just fast and quick.
Will have no hesitation in recommending Lockstar to friends and family. My mother, who had her locks changed and upgraded was incredibly impressed with her new locks and quality of workmanship. First class job.
review stars review stars review stars review stars review stars   10th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Hired Lockstar to fit a new Yale lock to exterior door. Excellent service and very happy with the fitted lock. Price was extremely reasonable. Also good communication - was kept informed of arrival time on the day which was appreciated.
Would definitely recommend and won't hesitate to use Lockstar's services again.
review stars review stars review stars review stars review stars   19th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Mark provided an estimate to fit locks on 4 internal doors in a flat. Once the estimate was agreed he turned up on time and fitted the locks in the time he estimated and for slightly less than his estimate. The work he carried out is excellent and I am delighted with the result. Mark is a very professional locksmith with an excellent manner. I would have no hesitation in using his services again and in recommending him highly to others.

review stars review stars review stars review stars review stars   12th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of locks & handles. Very efficient and couldn't be more helpful. Went with them after the reviews I'd seen on here and the service exceeded expectations. Would recommend to anyone looking for a dependable trader.

review stars review stars review stars review stars review stars   6th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent lock replacement service carried out by Mark. Very pleased with the work carried out. I would recommend Mark who was extremely polite, pleasant and helpful.
review stars review stars review stars review stars review stars   23rd May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely fantastic service from initial email to the work being carried out. Can’t recommend highly enough.
review stars review stars review stars review stars review stars   4th April 2019
Value of Products/Services or Work Performed: £145
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Mark replaced the electric strike keeper on our communal door. He did a brilliant job at a very reasonable price. He is extremely professional, courteous, and reliable. Having employed several people in this trade over the years. It is crowded market place where standards can vary greatly. I would not hesitate in recommending LockStar at the higher echelon of Locksmiths.

review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Mark was great. We had keys stolen on holiday and we arranged him to arrive when we did from abroad. This worked even despite flight delays.Mark got us in in seconds and for the best price of all we contacted to boot. Sterling effort.He even kept the lock intact so we could still use it again.
review stars review stars review stars review stars review stars   11th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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We were unable to open our kitchen door as the handle had broken. Mark visited within an hour, and managed to gain access. After checking other doors, he arranged to return a few days later and replace 3 which were faulty.
We were very impressed with Mark's service and professionalism, and now have his number programmed into our phones in case of future problems. Highly recommended.
review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £0
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Excellent service, responded very quickly to our enquiry and booked in the job. Kindly wavered his call out fee because we are a charity.
review stars review stars review stars review stars review stars   6th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Professionally supplied and fitted tenement locking mechanism.
Great service and value for money.

Within 2 weeks of having the new mechanism fitted the door was forced.
The company came out to quote for repair. Completed necessary repair {which they claimed was minor} FREE OF CHARGE!
Now that's what you call service.

Highly recommend

Stuart
Edinburgh
February 2019
review stars review stars review stars review stars review stars   3rd December 2018
Value of Products/Services or Work Performed: £0
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Great service, would absolutely recommend. Rang late morning to book an appointment and someone was with us the same day. Friendly, efficient, and was able to fix our problem.

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