In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lockstar Lock & Key Company Ltd

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 5.0 out of 5 based on 82 reviews and feedback
Trusted Trader since 2016

Lockstar Lock & Key Company Ltd
101 Dundas Street
Edinburgh
EH3 6SD
0131 258 0909
07900 225 039
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Business Information

Welcome to Lockstar Lock and Key Company Ltd where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.

With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.

From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.

Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.

Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.

Retail Key cutting
Door opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Door installation
Door trimming
Door replacement
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks
Key Fob copying

Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.

Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.

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Reviews and Feedback

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5.0 out of 5 based on 82 reviews.
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review stars review stars review stars review stars review stars   1st February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Problem with front door lock and had locksmith out within a few hours of my call. Mark replaced the barrel on the lock right away so we’re delighted with the response time and service. Seemed reasonably priced too. Very friendly and efficient company and would definitely recommend.
review stars review stars review stars review stars review stars   14th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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I phoned with a front door lock problem. Mark made suggestions to try first including using WD40! His suggestion worked and as he said he didn't think it fair to come out and we incur a call out charge for something that I could fix with a bit of advice. Impressed with his attitude and honesty. Definitely recommend.
review stars review stars review stars review stars review stars   4th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Mark could not have been more helpful when I ended up unable to get in or out of my front door. He responded quickly to my message and visited soon after, quickly getting the door open and then spending time realigning the locks and the door so that everything now works smoothly and easily for the first time in years! He cleaned up after finishing the work and the cost was extremely reasonable. Highly recommended.
review stars review stars review stars review stars review stars   14th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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I really recommend Lockstar. A very reliable, professional company with a personal touch. I had a new lock fitted years ago (it was nice to be remembered) and Mark came to my rescue last week.
review stars review stars review stars review stars review stars   19th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Lockstar Lock & Key was recommended to me by both a locksmith, and by its stellar reviews on Edinburgh Trusted traders. I detailed a specific lock that I wanted installed, and Mark gave me an accurate estimate via email. He was on time, very professional and patient, had his mask and wore it properly. Plus, he was lovely to chat with, skilled, and very time-efficient.

Fair pricing & Transparency
Friendly & informative
On time.
Top-notch, trustworthy professional service.

Overall, a great experience. Would definitely recommend!
review stars review stars review stars review stars review stars   5th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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My relative needed new locks on 2 of her external doors. I choose this company as they are members of the Master locksmiths Association which listed local traders. I enquired how we would book to have the work done to be told that they could come the following afternoon. I was told that I would be called the next day to be given a better idea of time. This worked out well. The job was completed promptly and without mess. New locks were demonstrated and we were able to request a number of additional keys to be cut on top of the three keys provided. We were happy with the cost of the service and were pleased with the process from beginning to end. I would happily recommend his company.
review stars review stars review stars review stars review stars   10th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Mark came and fixed 2 doors that wouldn’t shut/ lock late in the evening. He’s a skillful locksmith - meticulous and speedy. Highest recommendation to Mark and Lockstar.
review stars review stars review stars review stars review stars   22nd June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic response time for a lock repair. Really friendly and trust worthy locksmith. Super impressed with the work and price
review stars review stars review stars review stars review stars   4th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Mark fitted new handles and a sash lock to an internal door and a mortice deadlock to an external door. Very easy to get a quote - emailed pictures of the doors and got advice on what was needed. Arrived at arranged time and everything fitted efficiently. Price of parts and labour all very reasonable. Would definitely recommend to others.
review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Works completed - replacement of closer on communal flat door. Really pleased with the work completed by Lockstar. Would use again and would recommend to friends and family.

review stars review stars review stars review stars review stars   28th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Mark came to check & change (if necessary) our front door lock. His communication was excellent beforehand & he explained everything clearly to me whilst checking the lock. He also checked & readjusted the second lock on the front door. His charges were very reasonable. Altogether an excellent job done.
review stars review stars review stars review stars review stars   22nd January 2022
Value of Products/Services or Work Performed: £1 - £1000
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We needed our tenement door lock fixing and the door wasn’t closing properly. Mark from Lockstar was excellent. His communication was clear, he did everything in a timely manner and nothing was too much. We needed new keys cut for all the flat owners and Lockstar made the whole process extremely simple and straightforward. I would definitely recommend them.
review stars review stars review stars review stars review stars   1st December 2021
Value of Products/Services or Work Performed: £1 - £1000
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They were absolutely super. A visitor had turned the key in the front door lock the wrong way, leaving it deadlocked. I could not get out. They came round in 10 minutes and sorted it for free. Superb and I would definitely use them again.
review stars review stars review stars review stars review stars   25th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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We asked Mark and his team to replace and repair several locks and handles at our house. They responded quickly, did a great job and they were a pleasure to deal with. I have no hesitation in recommending them.

review stars review stars review stars review stars review stars   21st October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Two hours before going out we realized our front door wouldn’t lock. One call to Mark and he came out to secure the door and order the new lock required which arrived the following day. Mark was polite, helpful and super efficient at his job. So much so I’m asking him back to fix a couple of my upstairs window locks. Great company to deal with and very reasonable prices. Highly recommend
review stars review stars review stars review stars review stars   6th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Was let down by another locksmith and a few others said they couldn’t help get in to a small safe. Thankfully Lockstar could and he came out same day too. Despite the safe posing a real challenge and the job taking much longer than expected, we were only charged a minimum fee and he took the old safe away for disposal too. Very friendly and professional, and we’re really grateful for the work done. Would definitely recommend to others.
review stars review stars review stars review stars review stars   28th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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We needed a front door handle and lock replaced after moving into a new home. Lovely neat job done by Mark, who also took a bit of extra time to sort out a section of the door that was stocking. Fast, friendly service, would definitely use again.

review stars review stars review stars review stars review stars   3rd August 2021
Value of Products/Services or Work Performed: £1 - £1000
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I was having difficulty opening my front door, the key was sticking in the Yale lock and I was worried that I might be locked out at some point. I emailed Lockstar at lunchtime on a Wednesday, recieved a reply the same afternoon and by that evening I had an appointment for the next day. Mark arrived and after looking at the lock he told me that I did not need a whole Yale lock just the bit that the key goes in, which was cheaper, he could have told me I needed a whole system. Within less than an hour the job was done, Mark tidied up and swept the carpet, a very professional job. I am very pleased with Lockstar and would definitely use them again in the future.
review stars review stars review stars review stars review stars   4th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Mark Stewart responded to my call very quickly and adjusted the speed of the closing mechanism on our common stair door expertly so that it now closes quietly. Thank you to Mark for this excellent service.
review stars review stars review stars review stars review stars   3rd June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent! Mark was very friendly, reliable and completed the work in a very professional manner. Great service overall.
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