In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lockstar Lock & Key Company Ltd

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 5.0 out of 5 based on 99 reviews and feedback.
Trusted Trader member since 2016.

Lockstar Lock & Key Company Ltd
101 Dundas Street
Edinburgh
EH3 6SD
0131 258 0909
07900 225 039
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Business Information

Welcome to Lockstar Lock and Key Company Ltd where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.

With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.

From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.

Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.

Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.

Retail Key cutting
Door opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Door installation
Door trimming
Door replacement
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks
Key Fob copying

Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.

Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 99 reviews.
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review stars review stars review stars review stars review stars   13th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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I needed 2 windows fixed and Mark was very helpful and responsive. He had to source the replacement piece that had been discontinued and that took a while, but he got the job done and also looked at one of my doors that wasn't closing properly.
I have already been recommending his services to my friends.

review stars review stars review stars review stars review stars   12th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Key safe installation.carried out efficiently and set up and shown how to operate it.
Tradesman very polite and tidied up afterwards

review stars review stars review stars review stars review stars   1st March 2024
Value of Products/Services or Work Performed: £1 - £1000
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BIG thank you to Mark and his company. A replacement door closer for the stair was required and Mark gave excellent advice regarding the best device for the job. Mark and his assistant duly appeared at the agreed time to remove broken closer and fit new one.
He offered to do any "fine tuning" to the device once it was in place. A very professional service at a very competitive price. He's now our go to guy.
Many thanks.
review stars review stars review stars review stars review stars   18th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Mark fitted a new gear mechanism to my pvc patio doors. He arrived a few hours after I called as the lock was a bit dodgy.I can now lock the door without fearing of being locked in or out I’m a joiner to trade and would always recommend this company
review stars review stars review stars review stars review stars   3rd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Lockstar changed our communal main door-lock in our traditional Edinburgh stair-community. This required coordination through the change over process and providing new keys to a dozen residents.
Lockstar handled everything with exemplary clarity, efficiency and timeliness, and provided excellent value for money.
Lockstar have given amazingly good follow up service, returning twice to fine-tune the door-closing mechanism.
review stars review stars review stars review stars review stars   20th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of the main door lock to an apartment where the existing lock jammed, was found to be well beyond its lifetime to be repaired and did not meet the latest insurance standards and fire door standards.

Response from Lockstar Locks was quick and friendly. Excellent response in all respects and I can thoroughly recommend them.
review stars review stars review stars review stars review stars   16th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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Rapid service, the job was well done to a high quality. Mark kept to his arrival times (very unusual!) and kept us informed by mail or phone. Very pleasant and clearly very capable.
review stars review stars review stars review stars review stars   5th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Locked myself out of my flat at 9pm and phoned Lockstar to ask for help. Mark attended in 30 mins and got me into the flat with no damage to the door or lock. Top work from a lock magician - it was like watching Tom Cruise in a scene from Mission Impossible.

Definitely my go to locksmith for any future needs.
review stars review stars review stars review stars review stars   5th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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I needed a faulty lock replaced on my front door - Mark came out on the same day, was professional, helpful and fully explained my options before carrying out the work.

Very happy and would highly recommend.

Thank you Lockstar.
review stars review stars review stars review stars review stars   12th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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My bedroom pvc window lock had sheared off completely and it faces south in this weather it is extremely hot. Phoned company and although they were busy Mark came a few hours later and renewed lock. I am very pleased with the fast efficient service. Many Thanks any further issues I have in future I will certainly use this company again.
review stars review stars review stars review stars review stars   9th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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The lock on my door had been forced when I was out - the door had held, but I was worried and wanted to get it shored up. I called Lockstar and they sent someone round within a few hours to fix it. The person who came round was really helpful and knowledgeable. He fitted a new lock for me there and then and when I asked, talked me through further options for making repairs. The cost of the repair came to quite a bit less than I was expecting and the service was excellent. Would definitely use again and will recommend!
review stars review stars review stars review stars review stars   20th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Door lock snapped at 7.00pm - no access to the house called and spoke to the owner Mark who attended at the promised time and fitted temp lock whilst new improved one was ordered. Mark kept me up to date with phone calls and fitted the new lock within days. Service was excellent and price very fair as well. Would have no concerns about recommending Lockstar Lock & Key Co. Excellent service.
review stars review stars review stars review stars review stars   11th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Mark and the team at Lockstar are our go to locksmiths. We've needed a locksmith twice in the last month due to issues with both our front and back doors being unable to lock. Despite being fully booked mark was able to get to us both times in the same day and sort the problem. Reliable and affordable and highly recommend.

review stars review stars review stars review stars review stars   10th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Quick professional job, very pleasant and easy to deal with. Recommended
review stars review stars review stars review stars review stars   28th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Adjusted keepers and doors closers speed to ensure fire doors latching close
I really recommend Lockstar. A very reliable, professional company with a personal touch.
He did adjust fire doors for me and the cost was extremely reasonable, highly recommended
review stars review stars review stars review stars review stars   23rd February 2023
Value of Products/Services or Work Performed: £1 - £1000
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The front door was difficult to lock and impeding setting alarm system and a conservatory door lock was problematic.

Within hours of contacting lockstar, Mark had both locks fixed within about 15 minutes. We thought locks would have to be replaced but he advised that this wasn't necessary. He also checked frame of conservatory doors going beyond fixing the lock. There was no pressure to upgrade, etc. Nothing was rushed and costs were more than reasonable.

It was a delight to encounter a company with old-school professionalism and values.
review stars review stars review stars review stars review stars   21st February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Lockstar is a very good contractor, Mark is a very nice person to deal with and his work is of a very high standard.
review stars review stars review stars review stars review stars   1st February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Problem with front door lock and had locksmith out within a few hours of my call. Mark replaced the barrel on the lock right away so we’re delighted with the response time and service. Seemed reasonably priced too. Very friendly and efficient company and would definitely recommend.
review stars review stars review stars review stars review stars   14th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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I phoned with a front door lock problem. Mark made suggestions to try first including using WD40! His suggestion worked and as he said he didn't think it fair to come out and we incur a call out charge for something that I could fix with a bit of advice. Impressed with his attitude and honesty. Definitely recommend.
review stars review stars review stars review stars review stars   4th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Mark could not have been more helpful when I ended up unable to get in or out of my front door. He responded quickly to my message and visited soon after, quickly getting the door open and then spending time realigning the locks and the door so that everything now works smoothly and easily for the first time in years! He cleaned up after finishing the work and the cost was extremely reasonable. Highly recommended.
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