In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

The Edinburgh Shutter Company

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 4.9 out of 5 based on 391 reviews and feedback.
Trusted Trader member since 2015.

The Edinburgh Shutter Company
49 London Road (Showroom)
Edinburgh
EH7 5SP
0131 302 0092
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Business Information

The Edinburgh Shutter Co. provide a unique, bespoke service tailored to meet the needs and vision of our customers.

From the initial design to choosing colours and finishes our fully trained designers will guide you and help you make the right choices. We never focus on the price of shutters, we firstly make sure the product is well designed; and suitable for you windows and doors.

We have a dedicated team at The Edinburgh Shutter Co. and each and every member of staff is employed by the business, and we never use subcontractors! This ensures that quality of service and continuity are kept to the highest level.

Points to remember about our business:

1. Edinburgh Trusted Trader Member
2. Local family run Business
3. Interest Free Credit options available
4. Local showroom with extensive shutter displays
5. No Salesmen, you will be meeting the owners.
6. No Subcontractors, all our staff are employed by the business.
7. 3 Years extensive guarantee
8. Price promise (We will match any genuine price for a like for like product)

We hope the above points make a difference and make the The Edinburgh Shutter Company a unique business and one that stands out from the crowd.

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Reviews and Feedback

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4.9 out of 5 based on 391 reviews.
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review stars review stars review stars review stars review stars   24th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I have had window shutters fitted to my bay window and the service from start to finish was great! Very friendly staff both in shop and when fitting shutters. Would highly recommend.

review stars review stars review stars   22nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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They fitted a new Perfect Fit blind - £120.00. A bit expensive, but the fitted blind works perfectly. Knocked all the bottles of aftershave etc off the window sill. One of the bottles has hit the actual toilet and chipped it - see photos. Called and spoke with the owner. He said he had spoken with the guys that had fitted it and they said they hadn’t caused the chip. I have to say that I have dealt with this company over the years and never-ever had an issue with them. But I can assure you that I will NEVER deal with them again. He completely washed his hands of this taking the word of his employees (would they ever admit to doing this) over a loyal customer. I am not and never will allow anyone to imply that I am lying, that includes the owner.

Review Image 1 for The Edinburgh Shutter Company Review Image 2 for The Edinburgh Shutter Company Review Image 3 for The Edinburgh Shutter Company 
Moderator Response
Business Response: Many thanks for your positive comments. We at the Edinburgh Shutter Company and Albany Blinds and Awnings strive to provide a smooth, faultless service for each and every one of our customers. Customer care is part of the amazing package we provide and our customer feedback and reviews clearly show this. We run an efficient and professional service for all our customers. On this occasion we were made aware of potential damage from yourself via a phone call 1 week after installation. We asked if you could send photos via email showing the damage and we would contact our fitting team immediately to assess what had happened. Once we had spoken with install team we contacted you back on the same day to confirm the damage couldn’t have been us, first and foremost the toilet seat was put down. A practice carried out on all our installs as we don’t want to accidentally drop anything down it. From your photographs the damage is on the inside rim which would have been covered – also the likelihood of a glass bottle of aftershave not smashing if dropped on the edge of a porcelain toilet is unlikely. We have appreciated your loyalty and custom and with positive feedback like yours we hope to continue and even improve the business for all customers in the future.
review stars review stars review stars review stars review stars   20th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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A huge thank you to the team for installing my living room bay window and bedroom shutters. I was at work so easily arranged to drop the keys off the day before. Thank you for making everything run so smoothly when I wasn’t there. I came home and everything was spotless too! Thank you so much!

Review Image 1 for The Edinburgh Shutter Company by Jan Review Image 2 for The Edinburgh Shutter Company by Jan 
review stars review stars review stars review stars review stars   19th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Although the wait for long, when shutters did arrive I was absolutely delighted with the look. The installers were most professional and the job was completed quickly and efficiently

review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I had 2 quotes for new shutters for my dining room bay and main bedroom windows. I just felt the service and professionalism of Kevin ( who came to measure up, provide the quote and discuss and describe the different options available was fantastic. Yesterday I had the pleasure of meeting Stevie and his son Jay to fit the shutters. The service from them both matched the service i got from Kevin and the whole process has been easy, extremely efficient and professional and i can only pass on my sincere thanks to everyone. If you are looking for quality wooden shutters from a trusted company at a great price, look now further than this company.
review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had white folding shutters fitted to my bay window and office window, delighted with the work and craftsmanship, they were on time, very friendly and complated the job in my timescales.
review stars review stars review stars review stars review stars   7th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We have just had our shutters fitted and they are absolutely beautiful.
This is the second time we have used the Edinburgh shutter company and from start to finish they have been a pleasure to deal with.
Wilma in the office has been amazingly friendly and helpful. We had to delay the installation of the shutters for a long time and there was no problem or cost incurred.
Stevie and Jay arrived promptly and were friendly and professional. The installation was carried out very efficiently and the shutters are of very high quality and look amazing. We are delighted with our shutters.. thank you.
We would highly recommend The Edinburgh Shutter Company.

Review Image 1 for The Edinburgh Shutter Company by Roma Martineau Review Image 2 for The Edinburgh Shutter Company by Roma Martineau 
review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Ordered 3 sets of shutters for French windows set into a curved wall.
Stevie and Jay made an excellent job of the installation, making adaptations to ensure a snug fit into the curved walls.
Wilma, in the office, was also very pleasant and helpful.
review stars review stars review stars review stars review stars   30th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Got shutters fitted by Stevie & Jay in all bedrooms and living area at the front of the property and they look fantastic.

Despite the delay between date or order to supply - they were well worth the wait and the regular updates (from Wilma in the office) on supply status and install date helped keep me assured that some investments are worth waiting on.

The install was very good with an excellent finish, product demo on explanation around maintenance a great help.

Job Well Done!!!! :)

review stars review stars review stars review stars review stars   30th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Second time I've used this company. This time to supply and fit Shutters.
Once again, honest, reliable and friendly staff. Great job.
review stars review stars review stars review stars review stars   16th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Just had the most beautiful shutters fitted, excellent service! Thank you
review stars review stars review stars review stars review stars   12th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had shutters fitted just yesterday and the service has been great from start to finish. Wilma in the Office kept me informed on the progress of delivery and was such a lovely lady to deal with.

We have already decided to go ahead with another order.

Would highly recommend.
review stars review stars review stars review stars review stars   9th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Returning customer to Edinburgh shutter company, wouldn't hesitate to recommend.So professional Wilma is first point of contact when you call,and so helpful, about a 12 week wait well worth it ,Fitted today by Aggie &Jamie great job again Aggie ,windows looking great.

Review Image 1 for The Edinburgh Shutter Company by Lynn Drummond Review Image 2 for The Edinburgh Shutter Company by Lynn Drummond Review Image 3 for The Edinburgh Shutter Company by Lynn Drummond 
review stars review stars review stars review stars review stars   2nd August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Once materials arrived and a date set, Aggy and Jamie duly arrived late on a Saturday evening to fit my shutters. I believe they were working weekends to address the backlog, which is creditable.

Both were extremely polite, worked diligently and left a beautiful finish. The house was spotless after they left too. I'd have no hesitation in placing future business with the ESC Ltd and can't praise their fitters Aggy and Jamie enough.

Review Image 1 for The Edinburgh Shutter Company by Anthony Doherty 
review stars review stars review stars review stars review stars   4th July 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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We moved into our house in Dunfermline at the end of January which had old brown venetian blinds throughout. Having seen plantation shutters in Australia in our son's house we were keen to have these installed throughout our house. This involved shutters on four sets of bay windows, several other windows and at the patio doors. We chose white shutters and were given helpful advice on the appropriate size of the louvres for our windows. We also got helpful advice on what would work best in front of the patio doors.

Two teams arrived on Friday 18th June getting finished by mid-afternoon. We are very pleased by the new shutters that give a clean bright look to the rooms. They have now been up for two weeks and we remain delighted by them.
review stars review stars review stars review stars review stars   3rd July 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Recently had shutters and blinds supplied and fitted by the Edinburgh Shutter Company. From start to finish we received an excellent service, from the initial measurement to final installation the communication was first class. The fitters, Rab, Jay and Stevie carried out a thoroughly professional job on the day and cleaned up after they had finished. The finished product looks much better than we had envisaged and we are delighted. A very competitive price and great product. Highly recommend this company for anyone looking for shutters or blinds.
review stars review stars review stars review stars review stars   29th June 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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The Edinburgh Shutter Company fitted our 5m wide, automatic garden awning - made a huge difference to us being able to use our garden whatever the weather! First class advice re product choice followed up by brilliant installation by Stevie & Jay! Thanks guys :)
review stars review stars review stars review stars review stars   17th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Awning and side awnings fitted to a small patio garden. Stevie and Rab were professional and solution focused to compete the job to a very high standard. They consulted throughout the process and were creative to find solutions to a tricky job. I can thoroughly recommend this company.
review stars review stars review stars review stars review stars   7th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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The Edinburgh Shutter were recommended to me . They fitted plantation shutters and roller blinds .
They were very proffessional , effecient , helpful and friendly .
I wish to mention Wilma and Stevie especially as they were fantastic .
I would recommend this company
review stars review stars review stars review stars review stars   4th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We thought we had done our homework and got 3 companies to quote, however, the sales person from ESCo was definitely the most professional and provided a wealth of additional knowledge helping us make the right choice of materials, openings, finish and gave us an hones insight into the shutter marketplace. Thanks to him we went for full height shutters on all rooms instead of cafe style - which would have been a false economy (trying to save money). This professionalism and honesty was mirrored from the staff in the office and the fitting team of Stevie and Jay (always asked if they wanted us to take their shoes off when entering the house) who also noticed a manufacturer fault in the openings of one of the shutters. They immediately called the office and full replacement shutter unit was ordered FOC and now has been fitted to replace the wrong one so we were never without the full set of shutters. They weren't the cheapest nor in fact the most expensive quote we had had for solid wood shutters, however, it was well worth the peace of mind by dealing with a fulltime shutter company/team. The finish across 2 large bay windows and an office at the front of the house, plus, a bathroom at the back of the house were actually beyond our expectations and money well spent. We would highly recommend you at least talk to them when considering shutters.

Review Image 1 for The Edinburgh Shutter Company by Justine and Graeme Pattullo 
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