The Edinburgh Shutter Company
4.9 out of 5 based on
375 reviews and feedback
Trusted Trader since 2015
The Edinburgh Shutter Company
49 London Road (Showroom)
Edinburgh
EH7 5SP
49 London Road (Showroom)
EH7 5SP
0131 302 0092
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Trader Categories and Services
Interior and Exterior Shutters, Blinds & Shutters, Curtains & Blinds, Interior Designers & Furnishers, Window Blinds, Cough and Sneeze Screens, Awnings & CanopiesImages and Photographs
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Business Information
The Edinburgh Shutter Co. provide a unique, bespoke service tailored to meet the needs and vision of our customers.
From the initial design to choosing colours and finishes our fully trained designers will guide you and help you make the right choices. We never focus on the price of shutters, we firstly make sure the product is well designed; and suitable for you windows and doors.
We have a dedicated team at The Edinburgh Shutter Co. and each and every member of staff is employed by the business, and we never use subcontractors! This ensures that quality of service and continuity are kept to the highest level.
Points to remember about our business:
1. Edinburgh Trusted Trader Member
2. Local family run Business
3. Interest Free Credit options available
4. Local showroom with extensive shutter displays
5. No Salesmen, you will be meeting the owners.
6. No Subcontractors, all our staff are employed by the business.
7. 3 Years extensive guarantee
8. Price promise (We will match any genuine price for a like for like product)
We hope the above points make a difference and make the The Edinburgh Shutter Company a unique business and one that stands out from the crowd.
From the initial design to choosing colours and finishes our fully trained designers will guide you and help you make the right choices. We never focus on the price of shutters, we firstly make sure the product is well designed; and suitable for you windows and doors.
We have a dedicated team at The Edinburgh Shutter Co. and each and every member of staff is employed by the business, and we never use subcontractors! This ensures that quality of service and continuity are kept to the highest level.
Points to remember about our business:
1. Edinburgh Trusted Trader Member
2. Local family run Business
3. Interest Free Credit options available
4. Local showroom with extensive shutter displays
5. No Salesmen, you will be meeting the owners.
6. No Subcontractors, all our staff are employed by the business.
7. 3 Years extensive guarantee
8. Price promise (We will match any genuine price for a like for like product)
We hope the above points make a difference and make the The Edinburgh Shutter Company a unique business and one that stands out from the crowd.
Trader Map Location
Reviews and Feedback
4.9 out of 5 based on
375 reviews.
Order by:
7th August 2020Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
We had shutters fitted in the living room, dining area and bedroom of our house this week. Craig who came to do the initial measurements a few months ago was very helpful and happy to answer all our questions. If we were to be picky, communication after this stage could have been better and we sometimes had a few days wait for a response regarding ordering or payment. We appreciate that this was during lockdown however and so may not reflect normal communication times.
On the day of installation the fitters arrived at the time that was originally given and also phoned ahead to give advance notice when they were on their way, which I really appreciated. Aggie and Jamie the fitters were very friendly and efficient and had the shutters fitted in no time. They also tidied up thoroughly after themselves and left no mess behind which again I appreciated!
We are really happy with the appearance, function and quality of the shutters and wouldn't hesitate to use the company again in future.
On the day of installation the fitters arrived at the time that was originally given and also phoned ahead to give advance notice when they were on their way, which I really appreciated. Aggie and Jamie the fitters were very friendly and efficient and had the shutters fitted in no time. They also tidied up thoroughly after themselves and left no mess behind which again I appreciated!
We are really happy with the appearance, function and quality of the shutters and wouldn't hesitate to use the company again in future.
Andrew Wilson
4th August 2020Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service from this company we had 3 sets of shutters fitted all the work and communication from start to finish was carried out in a professional manner.
The fitters were brilliant.
We would have no problems in recommending the Edinburgh shutter company.
The fitters were brilliant.
We would have no problems in recommending the Edinburgh shutter company.
Peter&carol
4th August 2020Value of Products/Services or Work Performed: £1 - £1000
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Just had my livingroom window done today. Beautiful. So pleased. Aggie was very professional Jamie was a nice guy as well. Very friendly. So chuffed
Christina mair
3rd August 2020Value of Products/Services or Work Performed: £1001 - £5000
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Aggie and Jamie arrived on time. They were very friendly and did an amazing job on the 3 sets of shutters we ordered. They completed the job in just over 3 hours which was very impressive as one of the window required additional work to it. They were also respectful of our home and didn't leave any mess behind. They replied to any queries we had and I trust they will come back if anything needs fixing (which I am sure won't be necessary :) ). The shutters look amazing. 5 stars company, will use again and wouldn't hesitate to recommend. Thanks a lot.
David
3rd August 2020Value of Products/Services or Work Performed: £1001 - £5000
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A really friendly and professional local business.
Ed B, Bellevue
31st July 2020Value of Products/Services or Work Performed: £1001 - £5000
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I have had almost my whole house done with shutters, final room still to go and can't wait. They look amazing, transform and finish the room and delighted with the quality. Amazing service from start to finish. Dylan who came to measure was very knowledgable and efficient. Wilma from the office is a gem and so friendly and helpful. The fitters Aggie and Jamie are so professional, tidy and do a great job. Absolutely delighted and would highly recommend using The Edinburgh Shutter Co.
Delaine Norris
30th July 2020Value of Products/Services or Work Performed: £1001 - £5000
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Wooden window shutters were supplied by The Edinburgh Shutter Co. The quality of the shutters are very good and great value for the money I paid. Special thanks to the 2 fitters Aggie and Jamie who fitted the 4 shutters exceptionally well, they protected the surrounded working areas and cleaned up as they worked. I would not hesitate to employ this company and their employees again for future works
Willie Alexander
5th June 2020Value of Products/Services or Work Performed: £1001 - £5000
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Amazing service from start to finish. Dylan who came out to measure up was very knowledgable and talked us through all our various options, most of which we would never have thought of ourselves, whereas another major company who gave us a quote expected us to know exactly what we needed and wanted. Staff in the showroom are also very helpful and knowledgable. The shutters came much quicker than expected, even with Covid-19 going on, and the fitting was done swiftly. We are absolutely delighted with our shutters, which are excellent quality and look amazing. Would highly recommend.
31st May 2020Value of Products/Services or Work Performed: £1001 - £5000
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Really happy with my shutters. Due to Covid19 I was worried as we ordered them before the lockdown but they arrived and fitted.
Great service.
Great service.
Claire Heenan
1st May 2020Value of Products/Services or Work Performed: £1001 - £5000
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I asked for a consultation on options for shutters for my lounge windows, (old house). I had a clear idea in my head on what I wanted, the guy who turned up to talk it through was knowledgeable, answered all my questions, most importantly brought samples with him and explained how things would work, patiently answered all my questions and I ended up with a choice I was not expecting to make and at a price lower than I expected!. The shutters have now been installed and look brilliant. I’m really happy with this service.
Kate Gibb
13th March 2020Value of Products/Services or Work Performed: £5001 - £25,000
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Fantastic experience from start to finish. Our blind fitter, Steven Walker, exemplified 5 star plus customer service. He listended to what we wanted and provided great insight based on his experience. He worked late to ensure he got the job done. His attention to detail and the pride he takes in the finished product is second to none. We love our shutters and we get so many positive remarks from friends and family about these. Wouldn't hesitate to recommend this company.
Nicola Mawer
6th March 2020Value of Products/Services or Work Performed: £5001 - £25,000
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We had shutters put into 5 bedrooms in our home 6 years ago. The service was excellent from the very start and the quality of the shutters are excellent. The shutters are so versatile and embrace the light all year round.
I contacted them a few weeks ago to service our shutters as our new build house has settled in the last 6 years and they came through and adjusted/serviced all the shutters free of charge.
The quality of the service is just amazing and that’s what matters when you are spending a significant amount of money. Amazing company - would highly recommend.
I contacted them a few weeks ago to service our shutters as our new build house has settled in the last 6 years and they came through and adjusted/serviced all the shutters free of charge.
The quality of the service is just amazing and that’s what matters when you are spending a significant amount of money. Amazing company - would highly recommend.
Yolinda
5th February 2020Value of Products/Services or Work Performed: £1001 - £5000
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I’m absolutely delighted with the level of workmanship and professionalism when dealing with this company - from initial enquiry to appointment and finally installation, everything went incredibly smoothly!
Wilma in the office couldn’t have been more helpful, Craig who measured and consulted with me on design was incredibly knowledgeable and finally Steve and his trusted colleague who installed my beautiful shutters with efficiency, care and respect to my home... they even hoovered at the end so all I needed to do was move some furniture back into position! You can tell they were experienced tradespeople who were highly experienced in joinery.
I’m also extremely impressed with the quality of the shutters - it’s the little differences such as the sealing of the frames and the warranty that compliments the product too.
Would highly recommend as you won’t get a better service or product elsewhere!
5-stars!
Wilma in the office couldn’t have been more helpful, Craig who measured and consulted with me on design was incredibly knowledgeable and finally Steve and his trusted colleague who installed my beautiful shutters with efficiency, care and respect to my home... they even hoovered at the end so all I needed to do was move some furniture back into position! You can tell they were experienced tradespeople who were highly experienced in joinery.
I’m also extremely impressed with the quality of the shutters - it’s the little differences such as the sealing of the frames and the warranty that compliments the product too.
Would highly recommend as you won’t get a better service or product elsewhere!
5-stars!
Victoria Curtis
29th January 2020Value of Products/Services or Work Performed: £1 - £1000
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Excellent customer service and delighted with my shutters . No mess, no hassle, friendly staff. Will definitely use again !
Karen Flynn
25th January 2020Value of Products/Services or Work Performed: £1001 - £5000
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Beautifully crafted shutters fitted to my upstairs windows, all within agreed timescale and budget. Staff we dealt with at every point from the shop, the young man who came and measured up and told us all we needed to know, to the two fitters (one of whom was female..yay!!!) Good to see a company breaking with gender stereotypes and employing women. Would very definitely recommend the Edinburgh Shutter Company to anyone planning to fit them.
Margot Miller
17th January 2020Value of Products/Services or Work Performed: £1001 - £5000
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Shutters fitted on 6 windows. Everyone we dealt with in ESC were very professional and delivered excellent customer service. We were kept informed throughout the process and all times and dates were adhered to. Stevie and Aggie were very efficient and tidy whilst installing the shutters. Thanks to the whole team :-)
Grace Emerton
16th January 2020Value of Products/Services or Work Performed: £1001 - £5000
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We had shutters fitted in front two bay windows of our bungalow in December, and I have to say I have been very impressed with The Edinburgh Shutter Company. From the initial consultation with Craig he was very personable, knowledgeable and explained what he felt were the best options for the windows and the differences between the materials. Ordering was easy and Craig was true to his word and fitted them before Christmas. I was kept updated on delivery and fitting timelines by Wilma. Fitting was very professional and Stevie and the team made a fantastic job. They had to return to do a small area today (which is why I haven’t done my review sooner!) again true to their word, they came when they said and the shutters look absolutely stunning. Very impressed and have already ordered more for the kitchen and bedroom.
Yvonne
15th January 2020Value of Products/Services or Work Performed: £1001 - £5000
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I had shutters fitted in my livingroom. I cannot say anything negative about this company. From start to finish I have been updated along the way and I was always able to get Wilma on the phone if I had any questions and each time she was very friendly and helpful. I am over the moon with my wooden shutters which are excellent quality. The instillation team were also friendly and knowledgeable on the product and I felt comfortable with them in my home. The shutters look amazing and have been installed to a very high standard. Thanks again from a very happy customer.
Laura Hanlon
6th January 2020Value of Products/Services or Work Performed: £1 - £1000
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Just had two basement bedroom windows fitted with planters shutters. First stage was careful measuring by a rep from the company. He also provided good tips on size of louvres positioning of the "middle bar" and colour to match the paint used on the windows. On ordering 50% was paid up front. The time from ordering to delivery was +/- 8 weeks. The shutters fit perfectly, the technician did a wonderful job. She (yes!) was very careful, neat and tidy.
I have given 4 not 5 stars against "value for money" as I have no comparison available.
I have no hesitation in recommending this company for product and service quality.
I have given 4 not 5 stars against "value for money" as I have no comparison available.
I have no hesitation in recommending this company for product and service quality.
Iain Percival
16th December 2019Value of Products/Services or Work Performed: £1001 - £5000
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Excellent communication from start to finish from the Edinburgh Shutter Company and beautiful functional shutters. Instillation was superb and extremely impressed with the whole service. Would have no hesitation in recommending them. Very professional