In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Scott Findlay Plumbing & Heating Ltd

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 5.0 out of 5 based on 89 reviews and feedback
Trusted Trader since 2021

Scott Findlay Plumbing & Heating Ltd
5-7 Wolseley Place
Edinburgh
EH8 7AD
0131 669 9993
     

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Business Information

From new boilers, boiler repairs and servicing to central heating and plumbing works, our clients tell us that our experienced team of plumbing & heating engineers are courteous and knowledgeable, efficient and friendly.

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Reviews and Feedback

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5.0 out of 5 based on 89 reviews.
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review stars review stars review stars review stars review stars   17th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
After returning from my holidays i soon noticed that my boiler was not working. When i went to investigate further i spotted water leaking from the bottom of my boiler. Not good. I called up my boiler insurance company and the boiler was written off due to the cost of repair.

The insurance company offered to provide a quote for a replacement, but in the mean time i went to Scott Findlay's as i have used them many times in the past. Claire was so understanding of the situation and went out of her way to get someone here as fast as possible to check out the current system to quote for a new one (on the same day). When they were here to check the current set up, Simon (i think that was his name) also managed to show me how to fix my immersion heater (that seemed to blow on the same day). By the next morning i had the quote, and promise that they could start the work on the Monday (it was a Friday that i agreed on the quote)

As promised i was left with a working system by the end of the Monday with a return visit in the books to check everything was still working later on that week. Everything was complete and working before the Insurance company even managed to get me their quote for a replacement, which was £150 pounds more (for the exact same boiler) than Scott Findlay.

I can't rate these guys enough. We are in different times at the moment with this pandemic going on, but all of the guy who were in my house all understood and followed brilliant procedures. Kept there distance, isolated them self in the utility room with the door closed, wore gloved the whole time and just got on with the job. Thanks guys.
review stars review stars review stars review stars review stars   15th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
We needed a new boiler and regard ourselves fortunate to have chosen Scott Findlay for the installation.
Their engineers were extremely professional and courteous and communication with head office was excellent.
We have no hesitation in recommending them and will certainly use them for any future work.
review stars review stars review stars review stars review stars   13th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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In 2020, Scott Findlay replaced my gas boiler when the old one failed. The service they provided was excellent in all respects: the initial estimating visit involved very thorough inspection and measurement (much more than other companies who visited) together with a clear and detailed explanation of what was involved; they were flexible and co-operative when I had to postpone the work owing to the COVID-19 crisis; they followed the Worcester-Bosch code of behaviour for their staff to take account of COVID-19 risks; all their staff communicated in a direct, informative and friendly manner, whether in person, on the phone or by email; the work was carried out on the arranged days within the predicted time; and the installed boiler worked correctly immediately. I would be happy to recommend Scott Findlay for central heating repairs or installations.

review stars review stars review stars review stars review stars   23rd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We are really happy with the service that Scott Findlay provided. The whole process from beginning to end was really good, couldn't have asked for better.
Their engineers were knowledgeable, efficient, friendly and professional.
The engineer did a great job of neatly installing the boiler and was very helpful in providing some general information about the heating system. We are very happy with the new boiler and everything appears to be working well.
We would definitely use Scott Findlay again and recommend them to anyone who asks.
review stars review stars review stars review stars review stars   4th July 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Scott Findlay have fitted a new Combi Gas boiler and upgraded several CH radiators & associated gas work.
From start to finish all aspects of communication and work were carried out by friendly staff and engineers to complete satisfaction in a very professional manner.
The standard of workmanship throughout was excellent. SF will be carrying out annual services and there is no hesitation in recommending them.

review stars review stars review stars review stars review stars   24th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Scott Findlay replaced the existing boiler and water heating system with a new combiner's boiler. Their work was efficiently carried out with little disruption and no mess, leaving the property as though it had not been touched during a major re-plumbing job. Their engineers were courteous and worked well with the social distancing rules in place in the day, wiping down surface touched with disinfectant wipes at the end of each day. On completion of the job the operating instructions for the newly installed system with efficiently and concisely explained. I thoroughly recommend Scott Findlay's services.
review stars review stars review stars review stars review stars   19th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replaced all 5 radiators in the flat. The whole company are pleasant to deal with, from getting a quote, organising a time, the actual work, through to billing. The engineers took great care in my flat, leaving it clean and tidy, with a fully tested new system in place, exactly in the time the quote said, and for exactly the quoted cost. The whole team are friendly and reliable. I've used them before and will use them again.

review stars review stars review stars review stars review stars   18th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Central heating system flush and magnet/filter

I was perfectly happy with Scott Findlay. They were prompt and courteous in fixing appointments to estimate/quote the job, and to carry it out. The work (system flush) was undertaken efficiently, and I am happy with the results. If only all trades could deliver in this exemplary way. I wouldn't hesitate to use them again.
review stars review stars review stars review stars review stars   18th June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Review Comments
Recently, requiring the services of a combi boiler engineer, I contacted locally based, Scott Findlay Plumbing and Heating. From the initial call to the work undertaken, an excellent service was delivered.
Given a slot for a couple of days later; ( understandably, they are very busy), an immediate call back later that day offered an engineer, who was going off duty.
The problem turned out to be a simplistic setting error; however, routine safety checks were also undertaken.
The invoice reflected a significant reduction in the regular call out and service charge; an extremely decent gesture.
I would have no hesitation in reviewing this company on any media platform. I could not recommend them highly enough.
Five Star service!
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