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Edinburgh
Trusted Trader

Cullen Plumbing & Heating Limited

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 4.9 out of 5 based on 69 reviews and feedback.
Trusted Trader member since 2018.

Cullen Plumbing & Heating Limited
55 Caroline Terrace
Edinburgh
EH12 8QX
0131 339 8510
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Business Information

We are a family run business with over 40 years experience in the trade which equips us to supply an excellent service to our clients. We are qualified in plumbing, domestic gas work and un-vented water heaters and we are fully insured. We currently carry out work for private householders, Landlords, Letting agents, Holiday Lets, Cinemas, Shops & Theaters. We are based in North West Edinburgh and serve all districts within Edinburgh and the surrounding area. We carry out new heating systems and boiler replacements, repairs and servicing. Our aim is to supply our Clients with a excellent, affordable plumbing & heating service that would encourage them to use our services time and time again.

Please Note: We do not provide full bathroom refurbishments as we do not provide other trades.

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Reviews and Feedback

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4.9 out of 5 based on 69 reviews.
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review stars review stars review stars review stars review stars   8th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Job: Wet wall boards fitted in shower and a new replacement shower enclosure fitted. What a professional job and a great plumber. I rarely write reviews but I had to praise the plumber who did this job. Nothing was too much trouble and he even gave me options on heights and finish whilst doing the job. A very pleasant plumber to deal with. First class.

review stars review stars review stars review stars review stars   18th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a very quick response to our email offering us an appointment within 24 hours. We were then delighted to get a cancellation and we had a plumber arrive the same day. Graham was very professional and fixed all the jobs on the list: adjusted valve on leaking toilet, adjusted thermostatic valve on shower, adjusted waste run from ensuite toilet, reasealed shower tray.

Everything was left spotless after he was finished. The price was also very reasonable.
review stars review stars review stars review stars review stars   7th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent customer service and the actual plumbing work was done so well, by a very cheerful member of this family business. Spotting another small issue, he kindly offered his time to make amendments for us. We have Cullen for our boiler care and would certainly be happy to use them for all plumbing issues.
review stars review stars review stars review stars review stars   21st January 2025
Value of Products/Services or Work Performed: £1 - £1000
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Grant was here at the agreed time to re-seal shower unit. Very pleasant young man who did a superb job.
Highly recommend this Company & will definitely be using their services again.
review stars review stars review stars review stars review stars   10th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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We used Cullen Plumbing for a boiler service and also about a year later for installing radiators. They have been great with us - they arrived on time every time, replied to all emails promptly, gave helpful advice, were polite and tidy and generally did a good job for us. The price was also fair for the work done. Our experience has been positive and I wouldn’t hesitate to recommend them (and have!).
review stars review stars review stars review stars review stars   10th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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I needed a bathroom towel radiator fitted and Jake responded very quickly to my enquiry. The work was carried out at the appointed time and I am very happy with the result. No hesitation in recommending them.
review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair. Grant provided an excellent service. He quickly diagnosed the problem and completed the work very quickly and to an extremely high standard. Very knowledgeable and super friendly. I highly recommend Cullens and will definitely use them from now on.
review stars review stars review stars review stars review stars   12th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Excellent. Very happy. Not only was the leak identified & fixed but two other issues (loose toilet seat & slow draining bathroom sink) were fixed too.

review stars review stars review stars review stars review stars   10th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our heated towel rail had been out of action for over a year (plus a couple of other things needed fixing in the house) and we'd been let down by two other plumbers, so I thought I'd give Cullen Plumbing & Heating a call. They were very efficient on the phone and booked me in at a convenient time. The heating engineer (Tom) arrived promptly and got on with the work. Once he had established what needed done, I ordered the parts online and picked them up while he prepped. This saved him going out to get the parts (and me paying for his time!) and meant that he was done in just over 2 hours. Unlike some traders, Cullen charge by the half-hour (and not the hour). Yes, I was charged for 2.5 hours for 2h10m of work BUT that's better than being charged for THREE hours (at a higher rate!). I was very happy with the service (plus he did a couple of other little jobs) and Tom was only happy to leave once he was sure that everything was sorted - he explained that he really liked these 'little' jobs (some companies only go for bigger jobs and installations). I was invoiced the following day which was refreshing - sometimes you can be left waiting for a while.
All in all, I was extremely happy with Cullen Plumbing & Heating and would recommend them highly.

review stars review stars review stars review stars review stars   8th April 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I've happily used Cullen Plumbing for a number of years, most recently for a boiler and radiator replacement. Jake and his team always carry out work to the highest standards, explain any issues and provides solutions, are always on time, clear up after the job and are a pleasure to have in the house. I'd highly recommend them.
review stars review stars review stars review stars review stars   15th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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So good! I wish I had used Cullen plumbing years ago. I will definitely use them again for all my plumbing and heating needs. Well done for offering such a first class service.
review stars review stars review stars review stars review stars   12th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Prompt, reliable and courteous service.
review stars review stars review stars review stars review stars   12th February 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Jake and his team always deliver on time and on price. We will use them again.
review stars review stars review stars review stars review stars   10th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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This is the first time we have ever had to call a plumber- and we could not have chosen better.
From our first call to completion of the work every aspect was first class.
The young man who carried out our repair came exactly on time, was extremely proficient in fixing our problem. He explained exactly what was required and he tidied up really well when he had finished.
A great experience- and if we ever need a plumber again we will definitely go back to Cullen Plumbing. Thank you for everything!

review stars review stars review stars review stars review stars   12th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have used Cullen plumbing and Heating twice. Both times they were extremely efficient. Someone came out as soon as possible, the work was carried out professionally and promptly. They are friendly and there are no hidden costs.
I am very happy to recommend them.
review stars review stars review stars review stars review stars   12th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have been using Cullen Plumbing & Heating Ltd for several years now both on behalf of my business clients and also personally in our own home and in rental properties we have. This is a family run business and from my wide experience of using various contracting firms of all different sizes, they offer the best professional expertise & advice, customer service and workmanship of any contractor i have dealt with. It is refreshing to find such a reliable and organised company who are a pleasure to deal with, can be trusted to work in my clients properties and with their tenants and all of this at very reasonable cost. I am so pleased that i decided to first use this contractor and that i have developed a long term business relationship with them. Have no hesitation to thoroughly recommend Cullen Plumbing & Heating Ltd and have done so frequently.
review stars review stars review stars review stars review stars   15th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Jake and his team were courteous, friendly and very professional. We were extremely happy with the quality of the work. Will definitely use again for all our plumbing and heating jobs.
review stars review stars review stars review stars review stars   13th February 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I have been dealing with Cullen Plumbing & Heating Ltd for many years and, I never had a bad experience, always did a very good job and always on time. I would recommend Cullen Plumbing & Heating Ltd anytime from small repair jobs to bigger jobs.
review stars review stars review stars review stars review stars   13th February 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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I have used Cullen Plumbing & Heating for nearly 4 years. In that 4 year period I have never had a negative review about Cullen services. From landlord and tenant they are always satisfied with the quality of work carried out at good value for money.

Over the two Lettings companies I have worked for. Jake and his team are very trustworthy , professional and reliable and would have no hesitation on recommending them to anyone looking for a plumber/heating engineer.
review stars review stars review stars review stars review stars   13th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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I found this company online, emailed to see if they could come on my day off which was just a week in advance, Grant was great, he let me know what time to expect him and came within that time. He did a great thorough job and explained to me what needed done and why. I would definitely recommend his services again and will be using them for a yearly service.

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