In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Cullen Plumbing & Heating Ltd

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 5.0 out of 5 based on 52 reviews and feedback
Trusted Trader since 2018

Cullen Plumbing & Heating Ltd
55 Caroline Terrace
Edinburgh
EH12 8QX
0131 339 8510

Trade Associations

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Business Information

We are a family run business with over 40 years experience in the trade which equips us to supply an excellent service to our clients. We are qualified in plumbing, domestic gas work and un-vented water heaters and we are fully insured. We currently carry out work for private householders, Landlords, Letting agents, Holiday Lets, Cinemas, Shops & Theaters. We are based in North West Edinburgh and serve all districts within Edinburgh and the surrounding area. We carry out new heating systems and boiler replacements, repairs and servicing. Our aim is to supply our Clients with a excellent, affordable plumbing & heating service that would encourage them to use our services time and time again.

Please Note: We do not provide full bathroom refurbishments as we do not provide other trades.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 52 reviews.
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review stars review stars review stars review stars review stars   11th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Reliable, efficient, trustworthy and priced at a reasonable level. Would not use anyone else and so glad to have found a company I can rely on.
review stars review stars review stars review stars review stars   18th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a very quick response to our email offering us an appointment within 24 hours. We were then delighted to get a cancellation and we had a plumber arrive the same day. Graham was very professional and fixed all the jobs on the list: adjusted valve on leaking toilet, adjusted thermostatic valve on shower, adjusted waste run from ensuite toilet, reasealed shower tray.

Everything was left spotless after he was finished. The price was also very reasonable.
review stars review stars review stars review stars review stars   18th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Replacing a gas hob. Excellent job.
review stars review stars review stars review stars review stars   12th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Excellent. Very happy. Not only was the leak identified & fixed but two other issues (loose toilet seat & slow draining bathroom sink) were fixed too.

review stars review stars review stars review stars review stars   9th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Lots of minor work - radiator leaks and fitting new kitchen tap. No matter it was a small job, everything explained and great attention to detail. Had to call out as an emergency later in the same day with a totally unrelated leaking radiator pipe below the floor. Prompt and efficient service. Would recommend the team to anyone!

review stars review stars review stars review stars review stars   9th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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fixed problem with bath and replaced shower head - really efficient and professional service and at a very reasonable price. would certainly recommend them

review stars review stars review stars review stars review stars   10th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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I needed a bathroom towel radiator fitted and Jake responded very quickly to my enquiry. The work was carried out at the appointed time and I am very happy with the result. No hesitation in recommending them.
review stars review stars review stars review stars review stars   24th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Our first experience of using this firm. Although small jobs, the service provided was first class. Grant attended on both occasions. He was so pleasant and most professional. We cannot recommend this firm highly enough. A great find!
review stars review stars review stars review stars review stars   3rd March 2022
Value of Products/Services or Work Performed: £1 - £1000
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We have now utilised the services of Cullen plumbing & heating services for the past 3 years.

During this time we have had regular services carried out on our boiler and water cylinder.

As well as a hot outside tap installed connected to the kitchen.

And a magnetic trap fitted to the boiler to ensure longevity.

All works were completed on time and in budget as quoted.

Appointments kept and prompt arrival on every occasion.

Staff member Grant has always been courteous and polite and takes the time to explain the works required and what has been carried out.

Work areas have always been left clean afterwards which is important to me.

They can be busy though so ensure you book ahead.

We look forward to using Cullen plumbing and heating for our future services and plumbing work.
review stars review stars review stars review stars review stars   12th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Toilet repair. I sent a photo online for a quote, prompt reply. Arranged a time and date. Plumber attended as arranged and repair carried out efficiently. Invoice sent by email and paid by online banking.
review stars review stars review stars review stars review stars   16th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Tom checked our boiler and quickly found the cause of our problem, he also did a quick service and gave us a very good report.
Thankyou Cullens and Tom for being so prompt and expert in sorting out our problems.
review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair. Grant provided an excellent service. He quickly diagnosed the problem and completed the work very quickly and to an extremely high standard. Very knowledgeable and super friendly. I highly recommend Cullens and will definitely use them from now on.
review stars review stars review stars review stars review stars   12th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely 5 star service - not in any doubt - highly recommended.

Been let down by my previous plumber who promised to do some repairs before selling my house - he was going to replace several parts including cutting and welding a joint on the Hot Water Tank.

Decided to try Trusted Trader and Cullen were the top of the list (I did try 2 different ones). Cullen replied within 30 minutes (only ones to respond); arranged an appointment for 3 days later (arrived bang on time); had already arranged an Edinburgh Trade parking permit (most traders don't); identified and dealt with the issue within 30 minutes (including spending 10 minutes explaining and drawing diagrams to help me understand, as my previous plumber had suggested lots of repair work.) Now the system works perfectly well, AND I know why. But more importantly I know who to call if I have a problem with plumbing or heating again! And by the way, the invoice was very reasonable too.
review stars review stars review stars review stars review stars   10th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Highly recommended
Cullen Plumbing and Heating installed a new boiler in the kitchen after having the old one for many years and badly needing replaced. The work was carried out very professionally and to an exceptionally high standard by both Jake and Callum. They both arrived promptly and were polite, courteous and very informative explaining all aspects of the work at the different stages of the installation. Whilst the installation was being carried out the work area was always very clean and tidy and left spotless when the job had been completed. Extremely happy with the work and would definitely highly recommend them for any heating or plumbing work.
review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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I rang with a heating emergency, as the condensing pipe from my boiler was blocked, causing water to back up and extinguish the flame, that resulted in no heating; a pressing problem due to my wife being 4 days overdue with our second child.

Even though they were busy, they managed to have one of their team at my door within 30 minutes, and 30 minutes later the problem was fixed. With the heating sorted our baby girl turned up the next day!

Thank you for your amazing service.
review stars review stars review stars review stars review stars   19th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had wet wall, shower tray and new shower cubicle installed.

The staff came at the appointed time each day, worked with due diligence and professionalism and carried out an immaculate installation, worthy of a 5* hotel.

They cleaned everything as they went, very polite, were very smartly turned out and in the company liveried vehicle.

They were not the cheapest quote but having looked at the work done, the other companies would have been rushed to carry out the same installation in the period they anticipated. The quote was accurate to reflect the amounted time to do the job properly and well. Thank you, we are very happy.

review stars review stars review stars review stars review stars   10th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Central heating boiler service and removal of old radiator, great efficient service and polite staff will definitely use them again.
review stars review stars review stars review stars review stars   7th September 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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We had a full gas boiler and central heating system install.

Cullen were really good and we highly recommend. We had 8 quotes for the work and Cullen stood out as knowledgeable and professional. From all 8 companies, the quotes ranged from £4k to £14k (for the same work!) and Cullen were bang in the middle (a good sign - realistic about the work, not promising too much for the money, and not overcharging). Cullen did a great job, were very professional throughout and made sure that everythign was perfect before finishing up.
review stars review stars review stars review stars review stars   4th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new combi boiler and a radiator fitter. Jake Cullen explained everything very clearly and answered all our questions, and his plumber did a really good job. When problems cropped up, they dealt with them quickly and efficiently. I would definitely use their services again.
review stars review stars review stars review stars review stars   8th April 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I've happily used Cullen Plumbing for a number of years, most recently for a boiler and radiator replacement. Jake and his team always carry out work to the highest standards, explain any issues and provides solutions, are always on time, clear up after the job and are a pleasure to have in the house. I'd highly recommend them.
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