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Edinburgh
Trusted Trader

Cullen Plumbing & Heating Limited

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 4.9 out of 5 based on 69 reviews and feedback.
Trusted Trader member since 2018.

Cullen Plumbing & Heating Limited
55 Caroline Terrace
Edinburgh
EH12 8QX
0131 339 8510
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Business Information

We are a family run business with over 40 years experience in the trade which equips us to supply an excellent service to our clients. We are qualified in plumbing, domestic gas work and un-vented water heaters and we are fully insured. We currently carry out work for private householders, Landlords, Letting agents, Holiday Lets, Cinemas, Shops & Theaters. We are based in North West Edinburgh and serve all districts within Edinburgh and the surrounding area. We carry out new heating systems and boiler replacements, repairs and servicing. Our aim is to supply our Clients with a excellent, affordable plumbing & heating service that would encourage them to use our services time and time again.

Please Note: We do not provide full bathroom refurbishments as we do not provide other trades.

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Reviews and Feedback

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4.9 out of 5 based on 69 reviews.
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review stars review stars review stars review stars review stars   27th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very professional, excellent communication and perfect job completed. We would certainly use again.
review stars review stars review stars review stars review stars   12th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Toilet repair. I sent a photo online for a quote, prompt reply. Arranged a time and date. Plumber attended as arranged and repair carried out efficiently. Invoice sent by email and paid by online banking.
review stars review stars review stars review stars review stars   28th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Grant and Scott were very knowledgeable and solved our problem - a toilet cistern which kept overflowing into the toilet.
Pleasant guys, quick efficient service.

review stars review stars review stars review stars review stars   16th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Tom checked our boiler and quickly found the cause of our problem, he also did a quick service and gave us a very good report.
Thankyou Cullens and Tom for being so prompt and expert in sorting out our problems.
review stars review stars review stars review stars review stars   4th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Radiator moved across to a different wall, requiring pipes to be redirected up and around a doorframe and the old radiator removed. I had a visit from Jake Cullen beforehand who advised me on best options. Very professional and quick to answer emails.

The team were booked in within a week and arrived on time - the radiator they had bought had a couple of very small dents on it which were almost unnoticable. The team identified them and rectified it quickly - replacing the sides with new parts. Very efficient and clearly very high standards of work.

The tradesmen were friendly and professional - they did a great job - I am very happy with the result and the service I received and would definitely recommend. Thank you!

review stars review stars review stars review stars review stars   9th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Had bath and wash hand basin replaced. Old bath and fitments removed.

Very prompt in providing quote and job completed to an excellent standard.

Very happy with service and strongly recommend company.
review stars review stars review stars review stars review stars   26th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Good job done
review stars review stars review stars review stars review stars   24th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Our first experience of using this firm. Although small jobs, the service provided was first class. Grant attended on both occasions. He was so pleasant and most professional. We cannot recommend this firm highly enough. A great find!
review stars review stars review stars review stars review stars   29th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Cullen Plumbing provided great customer service. They came out to check the job and provide a quote very quickly and despite being busy were able to deal with problem within a reasonable time. I received numerous quotes from different companies and Cullen Plumbing were the most reasonable. We needed an old waste pipe to be removed from the external wall and the hole to be filled. The workmen was very professional and he was also the cleanest work man I've ever met! Something went wrong with the pipe whilst trying to fix the issue which added extra work and time on for him but he kept us informed and made sure the job was completed correctly and to a good standard. Very impressed with this company and will be recommending them to our family and friends
review stars review stars review stars review stars review stars   26th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Cullen who were able to repair a broken waste pipe on the kitchen sink the same day that l phoned. Friendly, tidy worker and incredibly competitive price. Highly recommend this firm and will be using them again.
review stars review stars review stars review stars review stars   4th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new combi boiler and a radiator fitter. Jake Cullen explained everything very clearly and answered all our questions, and his plumber did a really good job. When problems cropped up, they dealt with them quickly and efficiently. I would definitely use their services again.
review stars review stars review stars review stars review stars   11th September 2025
Value of Products/Services or Work Performed: £1 - £1000
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Had Tom out from Cullen Plumbers to refit a kitchen sink that a previous plumber had fitted and made a complete hash of. Tom did a really professional job and fitted the sink how it should have been fitted. Tom is very good plumber and based on his work I would highly recommend Cullen Plumbers and I will certainly use them again in the future.
review stars review stars review stars review stars review stars   10th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Highly recommended
Cullen Plumbing and Heating installed a new boiler in the kitchen after having the old one for many years and badly needing replaced. The work was carried out very professionally and to an exceptionally high standard by both Jake and Callum. They both arrived promptly and were polite, courteous and very informative explaining all aspects of the work at the different stages of the installation. Whilst the installation was being carried out the work area was always very clean and tidy and left spotless when the job had been completed. Extremely happy with the work and would definitely highly recommend them for any heating or plumbing work.
review stars review stars review stars review stars review stars   9th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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fixed problem with bath and replaced shower head - really efficient and professional service and at a very reasonable price. would certainly recommend them

review stars review stars review stars review stars review stars   9th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Lots of minor work - radiator leaks and fitting new kitchen tap. No matter it was a small job, everything explained and great attention to detail. Had to call out as an emergency later in the same day with a totally unrelated leaking radiator pipe below the floor. Prompt and efficient service. Would recommend the team to anyone!

review stars review stars review stars review stars review stars   26th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Cullen Plumbing installed a new combi boiler for us. They were reliable, efficient, trustworthy and priced at a very reasonable level. Will only contact them in future. Overall amazing service.

review stars review stars review stars review stars review stars   3rd March 2022
Value of Products/Services or Work Performed: £1 - £1000
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We have now utilised the services of Cullen plumbing & heating services for the past 3 years.

During this time we have had regular services carried out on our boiler and water cylinder.

As well as a hot outside tap installed connected to the kitchen.

And a magnetic trap fitted to the boiler to ensure longevity.

All works were completed on time and in budget as quoted.

Appointments kept and prompt arrival on every occasion.

Staff member Grant has always been courteous and polite and takes the time to explain the works required and what has been carried out.

Work areas have always been left clean afterwards which is important to me.

They can be busy though so ensure you book ahead.

We look forward to using Cullen plumbing and heating for our future services and plumbing work.
review stars review stars review stars review stars review stars   25th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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The work to replace a leaking WC with a combined vanity unit was organised by e-mail and text from Spain for our friend whose health is not good. It could not have been completed more quickly and considerately - and at a good price. We´re all so pleased.
review stars review stars review stars review stars review stars   10th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Central heating boiler service and removal of old radiator, great efficient service and polite staff will definitely use them again.
review stars review stars review stars review stars review stars   13th February 2025
Value of Products/Services or Work Performed: £1 - £1000
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Extremely professional, friendly and efficient. Contacted on Monday, scheduled a visit for the Thursday. Cullen phoned Tuesday offering a visit that afternoon as one of their team had become free.

Found and fix a leak promptly and took the time to really explain the issue. Very fair pricing.
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