In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   4th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy got in touch quickly after me emailing a query re washing machine repair. He arrived the next day and replaced the seal on the machine. Communication and efficiency superb.

review stars review stars review stars review stars review stars   12th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy was prompt and very knowledgeable. The repair was done very quickly and was only charged for his time. Highly recommended
review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired our 20 year old oven when thought it was doomed. Prompt, efficient and tidy service, great communication beforehand, deserves every 5* rating he gets.
review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £1 - £1000
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We thought we would need to buy a new washing machine when it broke but Billy came round the next day and fixed the issue within half an hour, saving us loads of money and hassle. Would definitely use his services again
review stars review stars review stars review stars review stars   24th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Our week could not have gotten much worse with the failure of our oven and dishwasher on top of a sick mummy!

I called Billy at 9.00am and he was at our house by 10am, admitadly due to a cancellation. He carried parts in his van so was able to replace the pump on the dishwasher and the fan on the oven there and then.

All carried out in an impeccable manner at a fair and honest price. I would not hesitate to recommend Billy to anyone.

Thanks for saving our weekend.
review stars review stars review stars review stars review stars   16th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very quick and efficient. Very helpful. Will certainly use again.

review stars review stars review stars review stars review stars   28th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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The door to my washing machine wouldn’t open, with a full wash inside.
Billy arrived the following day, and diagnosed the problem quickly, leaving me with a working machine until he returned the following day with a new door handle.
Really impressed at Billy’s fast and efficient service.
I will diffinitely use Billy again and highly recommend him.
review stars review stars review stars review stars review stars   13th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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We contacted Billy from Oxford to help repair a cooker in our house in Edinburgh which is rented out. He replied promptly to our message on a Saturday evening then did the work on the bank holiday Monday. He was helpful, knowledgeable, and speedy. Happy to recommend.
review stars review stars review stars review stars review stars   23rd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy set up a prompt next day appointment , which surprised me . But he turned up , on time was professional and cracked on with the job in hand . Fixed my oven element and communicated well . I also feel if there was a problem with the repair it will be sorted. Len
review stars review stars review stars review stars review stars   2nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy responded to my email very quickly and I only had to wait a day before he came to fix my oven which needed a replacement element.

He was careful about distancing and used a mask. He did the job quickly and was a nice guy too! Will be using him if I need anything else!
review stars review stars review stars review stars review stars   11th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a problem with my tumble dryer. Phoned BR and Billy came the next morning and was able to repair on that visit. Very helpful. Highly recommend
review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £115
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Outstanding service from Billy. I called about our broken oven and he was out and had it fixed in less than two hours. He was professional and friendly and we would highly recommend him.

review stars review stars review stars review stars review stars   11th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine inlet hose was blocked with dirty gritty water that had suddenly come in via our mains water. Billy answered my call immediately and arranged a time to visit. He arrived promptly and was able to clear the plumbing problem and get the washing machine working perfectly. I was very happy with his service and reasonably priced too.
review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Repaired electric oven. Excellent service . Very much appreciated and would certainly recommend.
review stars review stars review stars review stars review stars   25th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine repair.
Excellent work.
Thank you Billy.
review stars review stars review stars review stars review stars   29th June 2019
Value of Products/Services or Work Performed: £65.00
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Our 18mth old Bosch washing machine came up with an error code indicating that there was a leak.....this happened on Saturday morning at 9.30...I rang Billy at just after 10...and true to his word he arrived just after 1pm....he managed to have our machine up and running again in no time...we have used Billy in the past and we will certainly be keeping his number handy in case we need him again...thanks again Bill..enjoy the cakes .
review stars review stars review stars review stars review stars   29th June 2019
Value of Products/Services or Work Performed: £65
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When my washing machine broke down my usual repair company couldn't come out til Tuesday, they gave me BR Domestic' s number, he came out same day and managed to repair my machine. Charged what he quoted over the phone and tied up when the job was complete. Very impressed, will use again!
review stars review stars review stars review stars review stars   7th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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I have used Billy several times for different repairs. He is thoroughly reliable, arrives when he says he will, clean & efficient. A very trustworthy , friendly and professional wouldn’t hesitate to recommend to anyone. First class service.

review stars review stars review stars review stars review stars   30th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Electric Cooker ring replaced. Mr Rutherford came at the arranged time.
He replaced a broken spiral ring on an old electric cooker.

This was not a particularly easy job, but he persisted and the replacement ring was tested and is working perfectly. He seemed very competent, with many years experience of domestic appliance repair work. I would definitely call him out again if needed, and recommend him to friends and family.

He was courteous and wearing work uniform, and took anti Covid 19 virus precautions, wearing a mask, having used antiseptic gel, and he thoroughly washed his hands before leaving.
review stars review stars review stars review stars review stars   7th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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superb service, prompt courteous, clean and tidy. Responded quickly and was very helpful. A service you can trust. Thank you!

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