BR Domestic Appliance Specialist

Replied promptly within minutes to my initial text message re an oven fault.

Billy offered upfront advice and recommended a new oven rather than spend money on a repair given the age of the oven.

Purchased a new oven and Billy came to fit on date as arranged. Communication was great, calling me to let me know he was running late but would be there asap.

Good advice given on additional work needed to safeguard the fitting of the oven which was over and above original cost agreed but still great value for money.

Billy even carried the old oven to my car for me so I could take it to the recycling centre.

I have employed his services on a few occasions now and always get the same first class service.

I would highly recommend Billy for his reliability, expertise and excellent customer service.

Billy was so efficient and friendly. Fixed the problem quickly and updated me on costs throughout the job. Full of great tips on how to look after the washing machine too. Wouldn’t hesitate to use again and recommend.

Phoned yesterday and Billy came out today, was on time, respectful of property and fixed washing machine. Very knowledgeable and trustworthy, would highly recommend.

Billy was a pleasure to deal with from the outset. Carried out the repair quickly and did a 1st class job. Would be happy to recommend his services.
Thank you
Alan

Billy was great to deal with - after phoning him, he fitted me in as soon as he could and fixed my oven. Would definitely use him again and would recommend.

A mouse had chewed through the waste pipe on our dishwasher. Billy replied to my text within a couple of hours, checked some information to make sure he was likely to be able to help and came out the next morning. He fixed the problem, was straightforward to deal with and his charging was very fair and easy to understand. I would recommend him unreservedly. Thanks for great service and outcome!

Absolutely superb service.
Issue with double oven kept tripping.
Called back with hrs, appt for 2 days later, assessed, fixed and checked dame day.
Really nice guy
Fantastic highly recommend

Cannot fault Billy one bit. Service was quick and friendly. Came in, assessed the fault, replaced the part and bosh…fixed. Amazing service and such a friendly service. Highly recommend.

We had a dishwasher fault, and rang BR, who gave us a quote, said he would attend that same day, and also inform us prior to attending. This he did.
Upon arrival he immediately got to work, and detected a problem with the dishwasher pump, a fault incidentally that he had not experienced previously. In his van stock he had a pump that was suitable for the machine, and fitted same. Our machine was up and running very soon afterwards.
All in all a great experience, and a competent professional approach to the task. Highly recommended.

Our oven heating element packed in and Billy was recommended by an electrician. He was on our premises within 90 mins and returned with the part later in the morning. We were back up and running by lunch time. Excellent service and personable character. Highly recommended.

Quick to reply and arrived as agreed and completed job

Billy removed my old dishwasher and installed a new one. He was friendly, reliable and provided an overall excellent service.

Very pleased with the repair carried out on our washing machine. Quick replies to our questions and turned up on time and did the job quickly. Recommended

Quick response and repair carried out by Billy to oven. Would use again.

Fast and efficient. Great service.

New fan and motor fitted to a 20-year-old Neff oven.
The work was carried out promptly (within 2 days of contacting the engineer. He arrived at the arranged time and carried out the work efficiently. All now appears to bw working well again.

Repair to Hotpoint oven
This was done efficiently and with courtesy and no mess

Dishwasher fixed - small item removed from the pump.

Disconnected old hob and oven and connected new hob and oven to the existing spurs, Communication was excellent and a very reliable service provided. The job was completed quickly and efficiently to the required standards. Would definitely recommend this trader to a friend.

Washing machine wasn't draining. Billy fixed it in no time. Polite and friendly.