In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 413 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 413 reviews.
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review stars review stars review stars review stars review stars   25th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Really prompt and reliable service provided to fix my electric grill. Good value for money. Will definitely use them again.
review stars review stars review stars review stars review stars   29th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Prompt response, great communication, was able to schedule an appointment within a day, job completed quickly and a nice guy. Would definitely call Billy again.
review stars review stars review stars review stars review stars   29th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Great reliable service. I asked Billy to replace the seal on my washing machine as it had become mouldy. Billy arrived when he said he would and replaced this in no time at all, with a genuine part. He also gave me advice on how to prevent this happening in future.
review stars review stars review stars review stars review stars   7th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy came to East Linton to replace the heating element in my electric oven. Excellent communication, came when he said he would, clean and tidy, did an excellent job. Five star service, highly recommended.
review stars review stars review stars review stars review stars   11th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Came the next day, reliable and fixed the issue quickly. Have used before and would again.
review stars review stars review stars review stars review stars   13th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy is such an obliging person.
He turned up when he said he would, was respectful of my property and was a very efficient and tidy tradesman. He is clearly very knowledgable and sourced the fault in my Siemens oven which wasn’t what I originally thought it to be. He tested it thoroughly afterwards to make sure everything was working as it should be.
In today’s world of very high prices I don’t think you could get a better priced job.
Highly recommend in every way.
review stars review stars review stars review stars review stars   29th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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AO delivered and were supposed to install. The "engineer" told my wife it wouldn't fit and took the machine away telling us to buy an Indesit. I phoned Billy and was told a Hotpoint is the same as Indesit. He came as soon as my machine was returned and fitted it at 50% less than the other guy. First class.
review stars review stars review stars review stars review stars   4th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy got in touch quickly after me emailing a query re washing machine repair. He arrived the next day and replaced the seal on the machine. Communication and efficiency superb.

review stars review stars review stars review stars review stars   6th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy is multifaceted, we called him out late tonight and he came out that night. We had a couple issue and he had no issues with sorting it all.

Fair price, upfront and honest service with a smile.
review stars review stars review stars review stars review stars   21st July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy is fantastic . Quick response after contacting him. Has installed my dishwasher. Friendly , helpful and I highly recommend .
review stars review stars review stars review stars review stars   14th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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I attempted to reverse the door on my tall freezer but failed miserably. Billy came to the rescue and saved the day.

Delighted with his workmanship. Lovely man and would highly recommend. Thanks again Billy.
review stars review stars review stars review stars review stars   25th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine repair.
Excellent work.
Thank you Billy.
review stars review stars review stars review stars review stars   21st September 2023
Value of Products/Services or Work Performed: £1 - £1000
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excellent service from billy
fixed my washing machine same day
thanks again billy for your excellent service
highly recommend

alan ,s
review stars review stars review stars review stars review stars   17th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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I contacted this company regarding a fault with our washing machine. Service was top notch. Machine fixed and up and running again on the same day. Very professional, polite and punctual. Highly recommend.

review stars review stars review stars review stars review stars   26th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Responded very quickly to replace pump in washing machine. Also sorted problems with supply pipe and fitting machine in tight space. Very happy with work, will use again.
review stars review stars review stars review stars review stars   2nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Called BR Domestic Appliance Specialist because I needed a Beko washing machine seal replaced as soon as possible. Billy came out the next day. What an amazing service. So efficient, knowledgeable, friendly, knew exactly what he was doing. Left no mess. Fully recommend him and this company to work on your appliances. Very good, fair price. Extremely profession.

Review Image 1 for BR Domestic Appliance Specialist 
review stars review stars review stars review stars review stars   7th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy returned my call and repaired my fan oven all within 24 hours!
Great service really nice guy!
review stars review stars review stars review stars review stars   28th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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A quick reply to a call out to check a washing machine just before Christmas. A great service ! Highly recommended.

review stars review stars review stars review stars review stars   8th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contacted BR Appliances via Facebook after seeing other recommendations online.
I received a callback almost immediately and my non draining washing machine was fixed by the following lunchtime.
Excellent communication regarding price and arrival time. Very clean and professional.
Very happy with the service provided and would recommend to others in the future.
review stars review stars review stars review stars review stars   28th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Highly highly recommend William Rutherford. Excellent service and professional manner helping advise on the disconnecting and reconnecting a new washing machine for my elderly Mum. He was also so reliable in terms of timings and a lovely manner. Fully trustworthy and professional. Many thanks Billy - will definitely be back in touch in the future.
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