In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   7th September 2018
Value of Products/Services or Work Performed: £105
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Billy was able to come at short notice and was very flexible to fit around my timings. The job was done professionally, quickly and neatly. I am completely happy with the service and have no hesitations at all to recommend him.

review stars review stars review stars review stars review stars   31st October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fixed our dishwasher in no time at all. Great service, very prompt in coming and good price.
review stars review stars review stars review stars review stars   25th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Really prompt and reliable service provided to fix my electric grill. Good value for money. Will definitely use them again.
review stars review stars review stars review stars review stars   9th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and repair of dishwasher. Delighted with work and service.

review stars review stars review stars review stars review stars   18th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I would definitely recommend BR Domestic Appliance. They came at short notice, and were very efficient and reliable. Thank you.

review stars review stars review stars review stars review stars   9th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Phoned on Friday night and he was here Saturday morning. Fixed my oven straight away, I would highly recommend.
review stars review stars review stars review stars review stars   4th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Reliable, knowledgeable, repair completed quickly. Likes dogs!

review stars review stars review stars review stars review stars   13th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very Efficient and Professional Service, work carried out on the same day as the service call made. Good Value for Money. Highly recommend this company for all domestic appliances repairs.

review stars review stars review stars review stars review stars   16th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Outstanding service. Called Saturday evening washing machine back up and running Monday morning. Advice also given regarding machine which was appreciated. Would definitely recommend and use this company again.
review stars review stars review stars review stars review stars   5th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Billy was in the area so came round within half an hour to repair my oven. All sorted within an hour of my call, at a reasonable cost. Couldn't be better.

review stars review stars review stars review stars review stars   23rd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came at short notice and fixed my washing machine quickly. From the moment I messaged him he was friendly and helpful. I will definitely use him again if I need to and would recommend him to anyone before rushing out and buying a new machine!
review stars review stars review stars review stars review stars   11th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine has been periodically not working properly and not finishing cycles, so Billy came out promptly and advised me what the issue was and how much it would cost to fix it. He advised us that it would be better to buy a new machine because of the age of our washing machine. I really appreciate his honestly and sound advice, somebody else could have made a fast buck by fixing the machine but Billy's honesty and integrity meant he gave us invaluable advice and even went the extra mile by helping me narrow down the search for the new machine. I wouldn't hesitate to use BR Domestic Appliances again or recommend them, 5 star service!

review stars review stars review stars review stars review stars   7th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy came to East Linton to replace the heating element in my electric oven. Excellent communication, came when he said he would, clean and tidy, did an excellent job. Five star service, highly recommended.
review stars review stars review stars review stars review stars   8th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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I am happy to recommend this trader for both promptness and efficiency. I had an oven that wouldn't heat but thanks to this specialist the problem was solved a day after contacting him.

review stars review stars review stars review stars review stars   27th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy managed to fit us into his busy schedule as the washing machine wasn’t working. He fixed it quickly for a reasonable price and explained how to prevent issue arising again. He was efficient and tidy. We would definitely use him again.
review stars review stars review stars review stars review stars   9th September 2018
Value of Products/Services or Work Performed: £65
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Billy responded to my e-mail very quickly and the appointment was set up within a day or two. He let me know the price for the job upfront. He didn’t take long to fix my oven and was professional and friendly throughout. He even offered to fix something else small he had noticed needed doing with it too. Will definitely use him again and would have no hesitation in recommending to others.

review stars review stars review stars review stars review stars   17th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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I found Billy on EGG where he was repeatedly recommended. He got back to my original message promptly, came the next day and fixed the washing machine on the spot. He told me costs upfront and explained what he was doing. He was very friendly, helpful and reasonably priced and my washing machine now works perfectly. He didn't seem phased by the large number of small children and guests in the house either! Definitely recommend him.
review stars review stars review stars review stars review stars   31st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Called Billy out on Christmas eve to fix oven. He was there and had it fixed in a couple of hours. Great service.
review stars review stars review stars review stars review stars   9th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Problem fitting a new oven element in my elderly mothers cooker (issues with spare
part fitting and access through back of cooker). Called Billy the afternoon before, and
with in 24hrs he arrived and fixed the element within 40mins. Especially impressed
with the way he conducted himself - so much so that he even tried to re-fit a door on one of my mothers kitchen unit despite him not being there to do it !!.
We always say we will use someone's services again when we fill out the after work
questionnaires - this is one of the instances where I will use them again. Will definitely be keeping Billy's business card in my wallet.

All the best and stay safe.
review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy mended our Dryer.
He was super quick and efficient and turned up when he said he was going to.
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