In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   4th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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I realised yesterday a bit on my hoover was broken - phoned Billy at lunchtime, he came and collected it yesterday afternoon and has been back to drop off the repaired hoover this morning. Amazing service, all the more appreciated at this time when we’ve to stay at home.
Highly recommend this business.
review stars review stars review stars review stars review stars   2nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Called BR Domestic Appliance Specialist because I needed a Beko washing machine seal replaced as soon as possible. Billy came out the next day. What an amazing service. So efficient, knowledgeable, friendly, knew exactly what he was doing. Left no mess. Fully recommend him and this company to work on your appliances. Very good, fair price. Extremely profession.

Review Image 1 for BR Domestic Appliance Specialist 
review stars review stars review stars review stars review stars   8th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy provided a first class service to provide advice and fit a new dishwasher. Would definitely use again.
review stars review stars review stars review stars review stars   4th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Oven stopped working, and with the COVID-19 situation ongoing, we were worried it may be a while before it could be repaired. BR Domestic Appliance Specialist responded to our query on the same day and was with us the next day. The oven was replaced and is now working perfectly.

Professional, quick, and we would highly recommend
review stars review stars review stars review stars review stars   8th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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I always go to this trader, I use him for all my appliance repairs, to date he has repaired oven , dishwasher & washing machine.
He always answers calls & voicemails promptly, very reasonable prices. He arrives when he says he will. He is polite & respectful of property.
I called him at 9.45am this morning to book a repair, he was near me & said he could come after his current job, he has been & completed repair all by 11am. That is 5 star service.
review stars review stars review stars review stars review stars   22nd May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy provided excellent advice and installed a new cooker all within 24 hours of our initial call to him. I would thoroughly recommend him.
review stars review stars review stars review stars review stars   4th September 2025
Value of Products/Services or Work Performed: £1 - £1000
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contacted billy this morning about oven problem
oven fixed same day excellent service from billy
highly recommend for any appliance repairs
thanks again

alan s
review stars review stars review stars review stars review stars   1st May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Called BR Appliance specialist regarding a broken washing machine. Very professional service. Billy managed to come on the same day and fix it. Fast, efficient service. Very pleased. Would definitely recommend to others.
review stars review stars review stars review stars review stars   5th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fixed a non working washing machine the next day after contacting. Quick and friendly service and fixed with no fuss and now working perfectly. Would thoroughly recommend.
review stars review stars review stars review stars review stars   25th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy helped us out when we had to replace our washing machine, he arrived when he said he would and did a great job. I would certainly recommend him.
review stars review stars review stars review stars review stars   4th March 2025
Value of Products/Services or Work Performed: £1 - £1000
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We had a dishwasher fault, and rang BR, who gave us a quote, said he would attend that same day, and also inform us prior to attending. This he did.
Upon arrival he immediately got to work, and detected a problem with the dishwasher pump, a fault incidentally that he had not experienced previously. In his van stock he had a pump that was suitable for the machine, and fitted same. Our machine was up and running very soon afterwards.
All in all a great experience, and a competent professional approach to the task. Highly recommended.
review stars review stars review stars review stars review stars   26th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant straightforward advice and job completed on the same day. Thank you very much. I would definitely recommend this service.

review stars review stars review stars review stars review stars   3rd December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Extremely quick and efficient service. We have had Billy out for both our washing machine and our oven, both times he fixed the problem quickly and for a reasonable cost. Highly recommended.

review stars review stars review stars review stars review stars   14th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy fitted a new hob and oven in a rented property. He was very competent, reasonably priced, and arrived promptly.
I would recommend him without hesitation.

review stars review stars review stars review stars review stars   30th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy was a pleasure to deal with from the outset. Carried out the repair quickly and did a 1st class job. Would be happy to recommend his services.
Thank you
Alan
review stars review stars review stars review stars review stars   25th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Called on Sunday with a broken down washing machine, Billy came the next day and gave me a time slot. Very reasonable call out charge and went over the options with me before proceeding. Fixed the problem within 20 mins and called back later to check all was well. Excellent service and would recommend.
review stars review stars review stars review stars review stars   22nd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Bosch washing machine repair. Brilliant service done in an hour. Great price!
review stars review stars review stars review stars review stars   1st June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I needed to find someone to fix my daughter's washing machine as the door wouldn't open at the end of a wash cycle. I've used this Trusted Trader site to find contractors for several years now and the reviews for BR Domestic Appliance Specialist stood out a mile in this category. Billy was on holiday but arranged to fix the problem on the day he got back, and even called round to my daughter's workplace to pick up her keys to get access. The machine needed a new door kit which he already had in his van so he was able to complete the repair right away. This is first class service! Highly recommended and will definitely use again.
review stars review stars review stars review stars review stars   19th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy was great to deal with - after phoning him, he fitted me in as soon as he could and fixed my oven. Would definitely use him again and would recommend.

review stars review stars review stars review stars review stars   1st May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replaced grill element in my cooker.
Excellent service problem diagnosed and new part fitted same day.

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