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Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   12th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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My Mum’s element in the top oven had fallen down. I contacted Billy, on her behalf, to repair. He was pleasant, upfront about cost and very good natured with my mum.
As the work needed a part to be ordered, he contacted me to explain this and check the cost was ok before going ahead with the work.
The oven was fully repaired the next day.

Very impressed and would definitely recommend. Thanks so much, Billy!
review stars review stars review stars review stars review stars   28th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy to arrange a repair of a Bosch washing machine. He gave an estimate of cost over the phone and came next day as arranged. He is clearly very experienced and knows what he is doing. He fitted new carbon brushes to the motor and reground the armature. The machine now works perfectly. He was also careful regarding Covid precautions, e.g. wearing a mask to come through my home. All in all a refreshingly competent and fuss-free service at a reasonable price. Highly recommended.

review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement door seal to our Neff washing machine. More than happy with the job done and would highly recommended.

review stars review stars review stars review stars review stars   31st March 2020
Value of Products/Services or Work Performed: £1 - £1000
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My washing machine broke and with 2 small children, I was concerned about it getting fixed during the lock down.
On contacting Bill, he arrived in a couple of hours and was efficient, helpful and great value. He took particular care by wearing gloves and a mask and was very clear how he could and would assist while maintaining the rules of social distancing etc. I was extremely grateful and impressed with his approach. I thoroughly thoroughly recommend to anyone. Never have I been so pleased to hear my washing machine whirring again/attack the laundry! Thank you.
review stars review stars review stars review stars review stars   24th July 2018
Value of Products/Services or Work Performed: £95
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Fantastic service ,fixed the same day .
Would definitely recommend.
review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine leaking from door. Contacted Billy and received quick reply. Gave me an idea on the phone as to likely cause and an estimate of cost. Arrived when promised next day and completed repair quickly. Service excellent and in a friendly manner. Would recommend to anybody.

review stars review stars review stars review stars review stars   7th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had guests in our flat and the washing machine door would not open. Rang Billy who recognised the urgency of the situation and squeezed in the repair the following day. His rate was very reasonable so I've bookmarked him on my phone just in case....!
review stars review stars review stars review stars review stars   14th May 2025
Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired dishwasher. He came at short notice, having taken time to discuss options at length on the phone ( including self fix suggestions). He sorted the problem quickly. Brilliant service. Would highly recommend. Thanks Billy :)
review stars review stars review stars review stars review stars   18th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Highly recommended.

review stars review stars review stars review stars review stars   9th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fixed the problem over the phone. Was honest about machine needing replaced due to make and age if it wasn’t the issue he thought it was. Saved me time and money just before Christmas

Would use again and recommend . Bath mats are the nemesis of the spin cycle. Who knew! Thanks

review stars review stars review stars review stars review stars   24th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Phoned yesterday and Billy came out today, was on time, respectful of property and fixed washing machine. Very knowledgeable and trustworthy, would highly recommend.
review stars review stars review stars review stars review stars   30th November 2019
Value of Products/Services or Work Performed: £141
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This was the first time I have used BR Domestic Appliance Specialist but it won't be the last. Billy was extremely helpful, professional and knowledgeable. He did a great job of fixing my Rangemaster oven and grill, going out of his way to source parts which are now becoming obsolete due the the age of the cooker. I can't recommend Billy highly enough. He arrived when he said he would, on-going communication was excellent and I thought the price for the job was very fair.
review stars review stars review stars review stars review stars   31st August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Mr Rutherford showed up promptly to fix my washing machine. I would recommend him.
review stars review stars review stars review stars review stars   19th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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I am so pleased with the excellent service provided by Billy. He has a marvelous work ethic displaying knowledge, experience, punctuality and the patience to explain what was required along with the cost. The waiting time for the appointment was very short and the price an incredible bargain for a washing machine repair. I would recommend Billy to anyone.
review stars review stars review stars review stars review stars   26th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fault with out washing machine. Fast and very efficient service, would definitely use this engineer again
review stars review stars review stars review stars review stars   13th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy is such an obliging person.
He turned up when he said he would, was respectful of my property and was a very efficient and tidy tradesman. He is clearly very knowledgable and sourced the fault in my Siemens oven which wasn’t what I originally thought it to be. He tested it thoroughly afterwards to make sure everything was working as it should be.
In today’s world of very high prices I don’t think you could get a better priced job.
Highly recommend in every way.
review stars review stars review stars review stars review stars   20th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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A mouse had chewed through the waste pipe on our dishwasher. Billy replied to my text within a couple of hours, checked some information to make sure he was likely to be able to help and came out the next morning. He fixed the problem, was straightforward to deal with and his charging was very fair and easy to understand. I would recommend him unreservedly. Thanks for great service and outcome!

review stars review stars review stars review stars review stars   5th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy gets the job done simple as that. Washing machine knackered on Monday repaired Tuesday morning, great price honest man.
review stars review stars review stars review stars review stars   4th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy has helped us with a dishwasher issue in the past, and recently fixed a blockage in our washing machine. He’s reliable, responds quickly and is very efficient. Thanks again Billy!
review stars review stars review stars review stars review stars   16th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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My ancient washing machine broke down and I contacted Billy. He came next day and repaired it. Very pleased with the service. Would definitely recommend him. He knows his stuff!
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