In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   20th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant and courteous man. Extremely thorough and painstaking in diagnosing fault with washing machine with excellent result. Most impressed with him and would not hesitate to recommend to others!
review stars review stars review stars review stars review stars   27th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service from this trader. He quickly presented a solution to our problem and expertly advised us from the outset. Would definitely use this trader again.
review stars review stars review stars review stars review stars   25th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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I needed my dishwasher repaired. The repair man arrived at the agreed time, and fixed the machine. The price was as was quoted to me. Excellent service. Pleasant chap. Would definitely recommend this firm.
review stars review stars review stars review stars review stars   14th March 2019
Value of Products/Services or Work Performed: £65
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My washing machine was full of water and the drain was blocked. I found Billy on the trusted trader site, contacted him and my washing machine was fixed the following morning. I couldn't have asked for a better service. Friendly, honest, very reasonable charge and no mess. I will definitely be keeping Billy's number handy for future repairs.
review stars review stars review stars review stars review stars   14th June 2019
Value of Products/Services or Work Performed: £115
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Washer dryer repair from BR. Attended when said he would, got part in time he said it would take and fitted part when he said he would, very reliable and knowledgeable.
Excellent service and reasonable priced.
Would recommend and definitely use again.
review stars review stars review stars review stars review stars   15th June 2019
Value of Products/Services or Work Performed: £130
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The dishwasher in my tenanted flat had stopped working so I was looking for a tradesman who could have a look and see if it was worth repairing. I found BR Domestics (Billy) online and liked the reviews so asked him to call my tenants and arrange to have a look at it. He did this and said that the dishwasher was beyond repair (it was over 10 years old).
He advised that I bought one online and got it delivered to the flat and he would fit it and take the old one away. He kept in touch with my tenants and once the new dishwasher was delivered he arranged fitting. There were a few adjustments that he also sorted out with the kitchen units and he did a great job.
He kept me informed of the all the repairs and costs of the job and I would recommend him.
review stars review stars review stars review stars review stars   22nd January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Our oven stopped heating up so I called BR Repairs who fitted us in within 24 hours. Billy is efficient and got the job done really quickly.

I’d highly recommend!
review stars review stars review stars review stars review stars   28th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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We have 3 children, 2 of whom are disabled so we actually have 2 washing machines for all the laundry. One wasn’t working (Logik brand) and a well known company that I initially called told me it was too difficult to get parts for Logik and then tried to sell me a new machine for around £600! Without much hope but desperate to try to get our machine fixed asap I called BR Domestics after reading the many positive reviews. Billy came right away and ordered the part we needed without any problems then came to fit it it as soon as the part arrived. A fraction of the price of a new machine. I see why he gets all the positive reviews - well deserved !

review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt response to my enquiry, came along the next day and repaired our washing machine. Professional, efficient and friendly, I would definitely recommend.
review stars review stars review stars review stars review stars   1st July 2019
Value of Products/Services or Work Performed: £1 - £1000
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This is the second time we have received work from Billy. This time we needed a new oven installed (and the old one taken away). As before service was outstanding, good value and top quality.

Highly recommend.

Thanks!

review stars review stars review stars review stars review stars   8th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Our oven was not heating properly. Billy diagnosed the problem , obtained the parts and completed the repair within a few days. Excellent service as always from Billy. Thank you.
review stars review stars review stars review stars review stars   14th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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My washing stopped spinning Billy came out the next day to fix it. I explained the issue I was having and he immediately went right to the problem which was a blocked pipe under my sink. Very reasonable price and professional. Would certainly recommend him.
review stars review stars review stars review stars review stars   27th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy yesterday evening and he made himself available to fix my washing machine the next morning. A really sweet man, Billy was reassuring, professional and exceptionally knowledgeable. He quickly assessed the situation and immediately knew what was required. His eye for detail meant he also spotted a secondary fault with the machine that would have caused it to flood the room when next used. All in all the fix took him less than an hour and the cost was good value for the parts, labour and the peace of mind. I cannot recommend him enough.
review stars review stars review stars review stars review stars   29th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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My initial query was followed up by Billy within five minutes and a visit arranged to suit me. The cost was clearly explained in advance. He arrived early, quickly identified the fault and the machine was repaired within an hour. I would not hesitate to use his services again and would recommend him very highly.
review stars review stars review stars review stars review stars   14th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Have used Mr Rutherford's service twice and have been highly satisfied on both occasions. Prompt, reliable and professional service from a knowledgeable experienced engineer. Fairly priced and accommodating I would have no hesitation recommending this service.
review stars review stars review stars review stars review stars   5th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I am delighted to find someone who has a friendly and professional approach which inspires confidence. All prices for repair of the possible faults causing the breakdown of my washing machine were given in advance and not altered at the time. He was very competent and efficient, finding and repairing the fault quickly as well as checking it was in good working order before leaving. Excellent job just what is needed.

review stars review stars review stars review stars review stars   1st April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy sorted my cooker, Reliable, Trustworthy, Speedy service, great communication I highly recommend him. Will definitely use again Thanks Lorraine
review stars review stars review stars review stars review stars   7th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine repair.
Fast and efficient
review stars review stars review stars review stars review stars   29th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Prompt response, great communication, was able to schedule an appointment within a day, job completed quickly and a nice guy. Would definitely call Billy again.
review stars review stars review stars review stars review stars   23rd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Arrived when he stated. A true professional,brilliant at his job. I have no hesitation in recommending him. We will use him again!

North Berwick.
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