In association with East Lothian Council
East Lothian
Trusted Trader

R3 Direct

review stars review stars review stars review stars review stars
 4.8 out of 5 based on 17 reviews and feedback

R3 Direct
18-20 Market Street
Haddington
EH41 3JL
03000 999247
  

Trade Associations

Images and Photographs

Select any image to see a larger version.
Image 1 for R3 Direct Image 2 for R3 Direct Image 3 for R3 Direct Image 4 for R3 Direct Image 5 for R3 Direct Image 6 for R3 Direct

Business Information

R3 Direct is available to Edinburgh, East Lothian and Scottish Borders residents. A dedicated and experienced team of skilled tradesmen are on hand to ensure your repair or construction project is completed to your satisfaction.

We have what you need - Plumbers, Joiners, Electricians, Roofing, Kitchens, Bathrooms, Showers, Drainage, Fencing, Windows, Doors and much more!

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
4.8 out of 5 based on 17 reviews.
Order by:
review stars review stars review stars review stars review stars   19th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had water damage to our bathroom which required removal of the bathroom fittings , floor tiles and floor. They treated affected areas, tied pipes, replaced floor, laid new floor tiles and replaced the bathroom. They also carried out additional work to downstairs toilet.

We had been let down by other companies and decided to contact R3. Although they might be slightly more expensive than other companies, they were very reliable and the standard of work with excellent. They were very tidy and left no mess what so ever.

It was easy to book an appointment on line and the contracts manager went through our requirements thoroughly and sent a quote within a few days. The workmen for the 2 days were very pleasant and hard working.

They followed all covid-19 guidance.

review stars review stars review stars review stars review stars   4th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent refurbishment of en-suite very clean and tidy workers Discussed all issues found and non pressure to take advice.
Kind and considerate towards my mum who suffers dementia.
Exceeded price for very good job very happy with results

Review Image 1 for R3 Direct by Norma Review Image 2 for R3 Direct by Norma 
review stars review stars review stars review stars review stars   2nd October 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacement of tank with Eco and immersion also solar link to heat water
The company recommended this option and I'm so pleased as I have no water heating bills. The job was done efficiently and no mess was left

Review Image 1 for R3 Direct by Susan C Review Image 2 for R3 Direct by Susan C 
review stars review stars review stars review stars review stars   28th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Cold water tank & hot water tank removed cold water connected to mains replaced a small hot water tank when finished you wouldn’t have known a work man had been in. I’ve used them twice since & they are coming to do another job for me

review stars review stars review stars review stars review stars   18th September 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacement of bathroom fan vent grid with hooded cover to prevent strong wind blowing dust into fan and the bathroom . We are very pleased with the work done by Findlay. He came within the scheduled time, phoning ahead to give arrival time. He went out of his way to make sure we were satisfied with his work including cleaning out, on our request, dust/sand which had accumulated in the street end of the fan tunnel. He neatly silicone sealed the vent in place with brown silicone.
Excellent job.
review stars review stars review stars review stars review stars   9th September 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Diagnosis and repair to leak in bathroom. Work carried out efficiently. Would use R3 again and no hesitation in recommending to others.
review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Renewing seal and plug in downstairs shower, installing new bath and shower/ vanity unit/ levelling floor upstairs.

The best thing about R3 is the workers are all very pleasant and helpful,give lots of useful advice. Made minimum amount of noise, very good when clients may be working from home.Managed to get work done after lifting of Covid restrictions pretty quickly .The system of a foreman coming to inspect after the job is done means anything needing improved is picked up quickly and completed, we were grateful for this.The advantage to having an unmbrella company like this is you have access to plumbers/joiners/electricians in a one -stop place.
review stars review stars review stars review stars review stars   26th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very happy. Excellent service on same day.
Prompt, considerate, helpful and fixed the problem window that would not shut!
review stars review stars review stars review stars review stars   24th September 2019
Value of Products/Services or Work Performed: £165
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Diagnosis and repair of 3kW immersion hearer.
Very prompt attendance, competent diagnosis and repair.
Very tidy.
Very friendly.
A pleasure to do business with!
R3 Direct sets the standard.
review stars review stars review stars review stars review stars   22nd March 2019
Value of Products/Services or Work Performed: £4,032
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Really delighted with our bathroom refurbishment. All tradesmen were very hard-working, careful, professional and very nice to know. Despite some unexpected problems, these were quickly solved with very good grace, leaving us happy customers. We readily recommend R3 and wish them continued success.
review stars review stars review stars review stars review stars   30th September 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Superb service delivered by competent, professional and friendly staff. Outcome exceeded expectation. They arrived on time and despite unexpected problems being encountered, completed the job with good grace and within the quote given. Work immaculate - no clearing up after these guys!

It is obvious why they won a SELECT Best Small Contractor Award some years ago. We wish them continued success and would highly recommend this company.
review stars review stars review stars review stars   23rd July 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars
Review Comments
R3 workers made tremendous efforts to ease the worry of moving furniture, carpets etc - to complete works required. Kept us informed and worked in a tidy and helpful manner.

review stars review stars review stars review stars review stars   9th July 2018
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
6 new windows, insulated exterior walls and new kitchen fitted. The work was done at a good price by a well organised, professional, helpful and tidy workforce.

review stars review stars review stars review stars review stars   18th August 2017
Value of Products/Services or Work Performed: £16,370
Review Comments
Large kitchen and upstairs small kitchen re-fitted, toilets upgraded.  Decoration to kitchens, toilets, stairs and landings.  Exterior doors re-fitted and decorated.  New floor coverings to kitchens, toilets and hall: Very pleased with the work carried out and assistance in having upgrading work.  Various trades, joiners, plumbers, plasterer, electrician all available when required.  Excellent having all trades available.

review stars review stars review stars review stars review stars   28th January 2013
Value of Products/Services or Work Performed: £40,000
Review Comments
Range of reactive and planned maintenance works, including preparation of void properties between tenancies.  Works let, rates agreed on and payments processed under a comprehensive schedule of rates and associates contract documents.  (forst year of 3-5 year appointment): We have found R3 to be very easy to work with.  Staff have been accommodating, work has been timeously completed and tenant satisfaction has been high.  I'd have no hesitation in recommending this contractor.

review stars review stars review stars review stars review stars   16th January 2013
Value of Products/Services or Work Performed: £2,000
Review Comments
Planned, cyclical, reactive maintenance: Maintenance contractor in our group.

Previous reviews were displayed on the East Lothian Council website