In association with East Lothian Council
East Lothian
Trusted Trader

James W Alexander

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 5.0 out of 5 based on 72 reviews and feedback
Trusted Trader since 2017

James W Alexander
120 North High Street
Musselburgh
EH21 6AS
0131 665 9960

Trade Associations

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Business Information

Over the years, our team has been able to carry our all types of small scale building projects. Within our team we have a variety of skills and knowledge, and if we don’t know how to do something ourselves, we will know someone who can.

From flooring to wiring, brickwork to roofing, bathroom refurbishment to kitchen fitting and of course plumbing we can oversee any job and save you having to co-ordinate several different tradesmen. Please contact us with your requirements.

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Reviews and Feedback

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5.0 out of 5 based on 72 reviews.
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review stars review stars review stars review stars review stars   13th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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I've used James W Alexander on multiple occasions for ad-hoc repairs. They have been consistently excellent with a rapid response, excellent communication, high quality work, friendly staff and great pricing. Thoroughly recommended.
review stars review stars review stars review stars review stars   21st April 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had four fairly small jobs to be done in our house and from the initial call to James Alexander, through the estimate to the completion of all the work, we received outstanding service. I recommend James Alexander unreservedly for courtesy, efficiency, tidiness, time-keeping and cost. A great business to choose.
review stars review stars review stars review stars review stars   20th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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New hot water pump fitted and pipes adjusted. Picked up on issues no other plumbers had, very professional start to finish. Great work done in a efficient manner. Would highly recommend.
review stars review stars review stars review stars review stars   11th April 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Fitted my new kitchen to my full satisfaction. Also very courteous and punctual.
review stars review stars review stars review stars review stars   5th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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We always use JWA for gas boiler servicing.The engineers arrive at the time slot previously specified and are polite and clear away any mess if any has been made,They also wear masks.
We've also had an electrical work survey carried out and reported on for a council completion certificate. Again, no problems, every procedure explained and work completed in the specified time.
We wouldn't use any other firm now.
review stars review stars review stars review stars review stars   25th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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I needed lots of little jobs done, replacing toilet flush and tightening up the kitchen tap. A couple of plugs not working and a loose connection to a light fitting. I HATE having to call and deal with trades people, nothing personal, just a general anxiety.
The guys that came out were amazing, they were on time the work was done within an hour and they didn’t make me feel silly for calling.
I would highly recommend and will be using again in the future.
review stars review stars review stars review stars review stars   30th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler and gas fire service.

First class service again, prompt, efficient, clean and tidy. Although slightly delayed due to Covid-19 restrictions they were able to get this completed early in May. Also sorted out a WC flush and replaced some tap washers during same visit. Both men were very polite and not intrusive at all. Been using JWA for a number of years now and always been delighted with their service and attitude.
review stars review stars review stars review stars review stars   16th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had problem with toilet flushing. Plumber came about 2 hours later. Had to go to Macmerry for a part. Did the job very quickly. No problems since. Would certainly use the company again and would reccommend them.
review stars review stars review stars review stars review stars   11th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
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First class service and quality workmanship all round from initial assessment to timeliness and efficiency of tradesmen. Quality check also covered by manager when work completed for further reassurance. Would definitely use this company again and recommend to anyone looking for top quality and service to match.
review stars review stars review stars review stars review stars   4th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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I needed a toilet flush changed and have previously had problems with other companies in trying to get good service/people turning up on time, answering the phone etc.
This was straightforward from start to finish, easy to book an appointment with friendly service, the plumber turned up right on time, followed all the current rules and was polite and friendly and did a really good job. I would definitely use again for large or smaller jobs.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Plumbing work carried out. Very satisfied with workmanship. Men arrived on time. Very courteous and well mannered. Left everything clean and tidy afterwards.

Would definitely use them again and recommend them.

review stars review stars review stars review stars review stars   19th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I’ve used the firm at least 3 times for a blocked toilet, water not refilling in cistern over the last few years. Each time they have come on the same day I contacted them and fixed the problem. And each time the workmen are polite and friendly. And there’s no ridiculous £100 call out charge b4 they look at a problem which seems to be the case with a lot of firms. I’ve found the bill to be a fair price. Thoroughly recommend them.
review stars review stars review stars review stars review stars   12th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Everything was done to perfection and more came on time everyday finished when they said they would job done so well.
review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Job was postponed due to Covid, but well worth waiting for. Fitted an electric water heater. Did an excellent job, neat tidy pipe work.
Very happy.
review stars review stars review stars review stars review stars   24th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Jim and his team fitted our kitchen for us and we couldn't have been happier with the service we received. The quality of the work was excellent and any minor snags were dealt with within a week. We'll definitely be using them again for any future projects.

Review Image 1 for James W Alexander by Sarah Review Image 2 for James W Alexander by Sarah 
review stars review stars review stars review stars review stars   11th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Firstly, the kitchen lighting was replaced using LED fittings.
Then the old floor mounted boiler was replaced with a wall mounted condensing boiler in a different position. Both works were completed in a very professional manner; started and completed as programmed and a neat and tidy installation. One minor snag after completion was resolved within an hour. Highly recommended.
review stars review stars review stars review stars review stars   28th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had floorboards replaced upstairs and downstairs, the joiners were very efficient and tidy. The work was completed quickly and they tidied up before leaving.
We also had pipework done in the bathroom and the plumbers were as good as the joiners - quick and clean, you wouldn't have known they had been.

Thanks Alexanders!
review stars review stars review stars review stars review stars   28th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of new boiler.
From the initial meeting to discuss requirements to the actual installation work everything was conducted very professionally. The product offering was exactly what I wanted and all aspects of the installation work was carried out carefully and exceptionally well. The installation engineer was very knowledgeable and explained the boiler functions to us in clear unambiguous terms.
review stars review stars review stars review stars review stars   8th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We had a boiler replaced. They turned up on time and the two plumbers were professional, hardworking, polite and tidied up after themselves. I thoroughly recommend James W Alexander and would definitely use them again.
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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James Alexander fitted a kitchen for me which involved : ripping out an old kitchen, installation of all appliances, units and even a tiled flooring. The work was carried out efficiently, completed earlier than I expected.
All the tradesmen involved were very respectful of the environment they were working in, leaving the property immaculate.Their professionalism instilled confidence in me that the job would be completed to a high standard.
James oversaw all the work, constantly on call to answer any queries. Nothing was too much trouble for him, even collecting heavy tiles for my new floor.
Working with a very hardworking, personable and pleasant group of people ensured the process of installing a new kitchen was stress free.
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