Mitchells Scotland
5.0 out of 5 based on
13 reviews and feedback
Trusted Trader since 2018
Trader Categories and Services
Burglar Alarms, Security Equipment Installers, Security Services, Personal AlarmsTrade Associations
Images and Photographs
Select any image to see a larger version.
Business Information
We are a family run business with over 40 years experience protecting premises throughout Edinburgh and Scotland. As an award winning company our attention to service and detail has made us an industry leader. As a company we specialise in Wireless Burglar alarm systems for some of Britain's biggest house builders. We appreciate that our customers whether commercial or domestic have invested heavily in their property. Mitchells Scotland design and install a Burglar Alarm system that both secures the premises and matches our customers budgets.
As a company our policy is not to use Sales representatives. All our customers meet with an engineer who is fully qualified in the field of security systems and will give a comprehensive survey of the premises.
As a company it is our policy to offer all customers an outright sale and no long term contracts.
All our Service and Maintenance agreements are for a 12 month period and renewable annually instead of the standard industry 3 -4 years.
PROPRIETOR GARRY MITCHELL
As a company our policy is not to use Sales representatives. All our customers meet with an engineer who is fully qualified in the field of security systems and will give a comprehensive survey of the premises.
As a company it is our policy to offer all customers an outright sale and no long term contracts.
All our Service and Maintenance agreements are for a 12 month period and renewable annually instead of the standard industry 3 -4 years.
PROPRIETOR GARRY MITCHELL
Trader Map Location
Videos
Reviews and Feedback
5.0 out of 5 based on
13 reviews.
Order by:
30th August 2021Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
As approved supplier to Miller homes I decided to go direct to Mitchell’s
Very happy with the service from start to finish and was able to secure my new home minutes after I received my keys
Would not hesitate to recommend Mitchell’s Scotland to family and friends
Very happy with the service from start to finish and was able to secure my new home minutes after I received my keys
Would not hesitate to recommend Mitchell’s Scotland to family and friends
Summers Marc
17th August 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Efficient friendly and honest
Installed premises alarm system
10/10
Installed premises alarm system
10/10
James wilson
10th June 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Garry has been maintaining my burglar alarm for years. He always turns up on time, is professional and gets the job done with the minimum of fuss.
Carol McConachie
5th July 2020Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
My experience was great from start to finish. Professional service and the most competitive price. We had a great system fitted, I would definitely recommend Mitchell's Scotland to friends and family.
Jade Haw
23rd October 2019Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
The alarm (Visonic Powermaster) was fitted at my son's home in Edinburgh. Mitchells were very accommodative as to the fitting date as I had to travel to Edinburgh from Yorkshire to get this alarm fitted. Gary was at the home at given appointment time and he completed the work in a very professional manner. He explained the working of the system very patiently.
If needed we would use their services without any hesitation.
Thank you to Catherine and Gary.
If needed we would use their services without any hesitation.
Thank you to Catherine and Gary.
Dr Kirti Mehta
26th August 2019Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Had an attempted break in which prompted us to review our house burglar alarm system. Did some research (Which!; Trusted Trader) and contacted Mitchells Scotland - Garry Mitchell responded the same day. A visit to our house followed resulting in Garry making suggestions on how we could improve our security and what options were available re Burglar Alarms. Decision was left to us and Garry gave us a couple of days to mull over what he suggested. Following our decision, we obtained a price for the job and once accepted Garry came to fit the alarms / sensors. All done as advised to the price quoted. I would have no hesitation in recommending Mitchells Scotland to fit your Alarm system. MS.
Martin Stobbart
4th April 2019Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
From the initial call into Garry at Mitchells they were fantastic. They knew exactly what we wanted with our alarm system. Catherine was great at ensuring we were kept in the loop with installation dates and all the relevant paperwork. Would not hesitate to use Mitchells again, their installation service was efficient, value for money and extremely professional.
14th March 2018Value of Products/Services or Work Performed: £649
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mitchells explained everything really well and together we made sure the product was perfectly designed for us. We got a great service from them.
Justine
10th March 2018Value of Products/Services or Work Performed: £629
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Knowledgeable, friendly advice to ensure you get the correct system you require. Efficient communication and installation. Great explanations and very helpful. Highly recommend.
Chris Calder
10th March 2018Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
On the personal recommendation of a friend we used Mitchells Scotland to install a house alarm system. They tailored a system to meet our requirements in a very cost effective manner and carried out the installation work promptly, efficiently and very tidily.
We have continued to use the company for monitoring and maintenance of the system and have found Garry Mitchell to be very knowledgeable, helpful and pleasant when carrying out the work.
We have continued to use the company for monitoring and maintenance of the system and have found Garry Mitchell to be very knowledgeable, helpful and pleasant when carrying out the work.
Alexander Edgar
9th March 2018Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mitchells did absolutely everything to do with our alarm installation on time, and at the quoted price. We were sold precisely what we needed, and after sales care has been great when handling a few questions from our end. All in all, delighted with the work and reliability. Would have no hesitation in recommending.
Alan Scobie
3rd March 2018Value of Products/Services or Work Performed: £90
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I used the company last year when I first had a problem with the alarm that we had inherited with the house we had purchased. They came out very quickly and solved an ongoing problem with the alarm constantly ringing. I recently had an issue with the radio fobs and again they were out very quickly to resolve this problem.
Excellent customer service, would certainly recommend this company.
Excellent customer service, would certainly recommend this company.
Albert Fagan
27th February 2018Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mitchells have provided an excellent, responsive and tailored service when providing a specification for our alarm system, during installation and after-care. We felt that Mitchells provided us with precisely what we needed and did not try to up-sell or encourage us to purchase additional services. (This was not the case when we sought quotes from other companies.) I have also found Mitchells easy to contact and quick to respond. I have recommended them to friends.