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Edinburgh
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Mitchells Scotland

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 5.0 out of 5 based on 14 reviews and feedback.
Trusted Trader member since 2018.

Mitchells Scotland
2-8 Millar Crescent
Edinburgh
EH10 5HW
0131 476 6913

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Business Information

We are a family run business with over 40 years experience protecting premises throughout Edinburgh and Scotland. As an award winning company our attention to service and detail has made us an industry leader. As a company we specialise in Wireless Burglar alarm systems for some of Britain's biggest house builders. We appreciate that our customers whether commercial or domestic have invested heavily in their property. Mitchells Scotland design and install a Burglar Alarm system that both secures the premises and matches our customers budgets.

As a company our policy is not to use Sales representatives. All our customers meet with an engineer who is fully qualified in the field of security systems and will give a comprehensive survey of the premises.

As a company it is our policy to offer all customers an outright sale and no long term contracts.

All our Service and Maintenance agreements are for a 12 month period and renewable annually instead of the standard industry 3 -4 years.

PROPRIETOR GARRY MITCHELL

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 14 reviews.
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review stars review stars review stars review stars review stars   22nd March 2024
Value of Products/Services or Work Performed: £1 - £1000
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One of the alarm sensors was indicting an issue. Mitchells installed the alarm and have serviced it so had no hesitation in asking Garry to take a look and whilst out carry out the service as one is due. Whole process was simple from start to finish, slot booked and Garry turned up on time and apart from my having to meet and greet, I'd never have known he was there. Professional and reliable.
review stars review stars review stars review stars review stars   30th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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As approved supplier to Miller homes I decided to go direct to Mitchell’s
Very happy with the service from start to finish and was able to secure my new home minutes after I received my keys
Would not hesitate to recommend Mitchell’s Scotland to family and friends
review stars review stars review stars review stars review stars   17th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Efficient friendly and honest
Installed premises alarm system
10/10

Review Image 1 for Mitchells Scotland by James wilson 
review stars review stars review stars review stars review stars   10th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Garry has been maintaining my burglar alarm for years. He always turns up on time, is professional and gets the job done with the minimum of fuss.
review stars review stars review stars review stars review stars   5th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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My experience was great from start to finish. Professional service and the most competitive price. We had a great system fitted, I would definitely recommend Mitchell's Scotland to friends and family.

Review Image 1 for Mitchells Scotland by Jade Haw Review Image 2 for Mitchells Scotland by Jade Haw 
review stars review stars review stars review stars review stars   23rd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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The alarm (Visonic Powermaster) was fitted at my son's home in Edinburgh. Mitchells were very accommodative as to the fitting date as I had to travel to Edinburgh from Yorkshire to get this alarm fitted. Gary was at the home at given appointment time and he completed the work in a very professional manner. He explained the working of the system very patiently.

If needed we would use their services without any hesitation.

Thank you to Catherine and Gary.
review stars review stars review stars review stars review stars   26th August 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Had an attempted break in which prompted us to review our house burglar alarm system. Did some research (Which!; Trusted Trader) and contacted Mitchells Scotland - Garry Mitchell responded the same day. A visit to our house followed resulting in Garry making suggestions on how we could improve our security and what options were available re Burglar Alarms. Decision was left to us and Garry gave us a couple of days to mull over what he suggested. Following our decision, we obtained a price for the job and once accepted Garry came to fit the alarms / sensors. All done as advised to the price quoted. I would have no hesitation in recommending Mitchells Scotland to fit your Alarm system. MS.
review stars review stars review stars review stars review stars   4th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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From the initial call into Garry at Mitchells they were fantastic. They knew exactly what we wanted with our alarm system. Catherine was great at ensuring we were kept in the loop with installation dates and all the relevant paperwork. Would not hesitate to use Mitchells again, their installation service was efficient, value for money and extremely professional.

review stars review stars review stars review stars review stars   14th March 2018
Value of Products/Services or Work Performed: £649
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Mitchells explained everything really well and together we made sure the product was perfectly designed for us. We got a great service from them.
review stars review stars review stars review stars review stars   10th March 2018
Value of Products/Services or Work Performed: £629
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Knowledgeable, friendly advice to ensure you get the correct system you require. Efficient communication and installation. Great explanations and very helpful. Highly recommend.
review stars review stars review stars review stars review stars   10th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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On the personal recommendation of a friend we used Mitchells Scotland to install a house alarm system. They tailored a system to meet our requirements in a very cost effective manner and carried out the installation work promptly, efficiently and very tidily.
We have continued to use the company for monitoring and maintenance of the system and have found Garry Mitchell to be very knowledgeable, helpful and pleasant when carrying out the work.
review stars review stars review stars review stars review stars   9th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Mitchells did absolutely everything to do with our alarm installation on time, and at the quoted price. We were sold precisely what we needed, and after sales care has been great when handling a few questions from our end. All in all, delighted with the work and reliability. Would have no hesitation in recommending.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £90
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I used the company last year when I first had a problem with the alarm that we had inherited with the house we had purchased. They came out very quickly and solved an ongoing problem with the alarm constantly ringing. I recently had an issue with the radio fobs and again they were out very quickly to resolve this problem.
Excellent customer service, would certainly recommend this company.
review stars review stars review stars review stars review stars   27th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Mitchells have provided an excellent, responsive and tailored service when providing a specification for our alarm system, during installation and after-care. We felt that Mitchells provided us with precisely what we needed and did not try to up-sell or encourage us to purchase additional services. (This was not the case when we sought quotes from other companies.) I have also found Mitchells easy to contact and quick to respond. I have recommended them to friends.