In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

L M Complete Fireplace Solutions

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 4.6 out of 5 based on 24 reviews and feedback
Trusted Trader since 2015

L M Complete Fireplace Solutions
15 Lothian Drive, Easthouses
Dalkeith
EH22 4HA
07714 254 464
07714 254 464
  

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Business Information

FIREPLACE FITTING, CHIMNEY LINING AND MAINTENANCE

Edinburgh and Lothians

SUPPLYING AND FITTING

- Cast iron inserts, wooden and limestone mantels
- Multi fuel stoves
- Granite and slate hearths
- Gas fires and solid fuel fires
- Chimney sweeping, lining and surveying
- Chimney pots and cowls

FITTING

- Slate and marble mantels
- Specialising in building baby brick (fire brick)

Trader Map Location

Reviews and Feedback

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4.6 out of 5 based on 24 reviews.
Order by:
review stars review stars review stars review stars review stars   2nd October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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A quick call and Lee came out to look at the work to be done the next day. He gave me a couple of options to choose from and made everything easy by calling me to discuss The quote and organising everything. Quality of the work is excellent, his team are very professional and turn up when they say they will. Lee kept me updated throughout the installation and even showed me how to light a fire! Great job guys, thank you :)
review stars review stars review stars review stars review stars   1st October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new stove and hearth fitted and a new chimney liner.
Lee was very helpful in helping us choose the appropriate stove for the room, was very approachable and he and his team were very polite and tidy. We are over the moon with the finished results and would highly recommend LM Complete Fireplace Solutions

review stars review stars   12th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Lee fitted a stove and replaced our hearth. We were happy at the time. Upon getting the chimney swept it has been found the stove liner was not attached at all ... we have tried to get Lee to rectify but he is not interested in fixing his shoddy work. We’ve now paid someone else who upon hearing the name said ‘say no more’.... avoid!!!!!
Moderator Response
Firstly, apologies regarding the complaint after my works carried out on installation of stove and hearth, this is an extremely rare occurrence as our work is always carried out to the highest of standards in accordance with HETAS building regulations.
The stove in question was fitted and commissioned in October 2018 to the satisfaction of the customer. I was made aware of the complaint after being contacted twice by telephone from the client to tell me of a problem arising when they had a routine chimney sweep carried out. After a brief conversation letting me know the sweep had discovered the liner not being attached properly, I arranged to call back at a convenient time as I was busy working.
Second call with the customer resulted in me trying to contact the chimney sweep to speak about the issue but after several attempts had no such luck in doing so as he did not answer or reply.
The calls with the customer were contradicting in the fact they firstly said they had the chimney swept, and then they said they did not have this carried out.
If there was cause for concern with the stove liner this would be apparent immediately after commissioning with serious problems arising including smoking out the property and carbon monoxide detectors alarming of faults. These issues would be revealed instantly and as far as I am aware did not happen. I believe there has been an error in knocking the liner when the next contractor has commenced working. Unfortunately, the customer chose to have another company in to do works after myself, so I cannot offer to rectify any apparent wrongs.
Our reputation and high standard of work speaks volumes and can only apologise there was a need felt for such a review.
review stars review stars review stars review stars review stars   9th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Reliable and keen to make sure you are 100% satisfied with the work. Happily recommend and reuse Lee and his team. Lovely end product.

review stars review stars review stars review stars review stars   21st February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Contacted lee and was very happy with the first impression,He got back to us with a price which was way lower than the other quotes we had so that was a good start.Him and 2 lads (forgot names) got straight to work knocking out wall and from start to finish were very professional .. delighted with finished work as house was always cold but now extremly warm and comfortable,finished work looks good and would deffo recommend this company to anyone looking to get a fire fitted..thanks guys...

Review Image 1 for L M Complete Fireplace Solutions by craig osborne 
review stars review stars review stars review stars review stars   29th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Our wood-burning stove was found to be leaking smoke. On the day we called him Lee came to assess the situation. He called the following day to seal the leaking joint. He also replaced a fire brick in the stove which we had not noticed had been cracked. Lee and his team are true professionals. We are very grateful for the care and attention they gave my wife and I.
review stars review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Asked for chimney to be swept & cowl installed. Also needed the fireplace re-bricked. Came at the most suitable time for me and the family. Friendly workmen. Clean & tidy. An all-round good job.
review stars review stars review stars review stars review stars   21st May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Lee went above and beyond our expectations.
The job was carried out professionally, both on time and budget, with no hidden extras.
When a repair needed to be made, due to a defective hearth, he came and carried this out at no extra cost.
We will definitely use him again.
review stars review stars review stars review stars review stars   25th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Chimney flue, gas fire and fireplace fitted by Lee and his team.

Advice and explanations were provided all the way through from start to finish.

It was clear that it was important to Lee that the work carried out is completed to a high standard, with great attention to detail and to the customers satisfaction.

Very clean and tidy, it was a pleasure having these guys fit my fireplace and I would recommend to anyone considering a new fireplace fire and chimney work.
review stars review stars review stars review stars review stars   5th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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An excellent service provided could not fault them in anyway.

Clean efficient workers, from opening up the fire place, lining the chimney and fitting the stove burner, the end result is fantastic.

So pleased with the work carried out I would have no hesitation in recommending him to others and intend to use him again.

Thank you so much.
review stars review stars review stars review stars review stars   8th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Well where do l start.....Lee and Ricky what a team know their job inside out....all work carried out in my property was done with great professionalism with an eye for detail and forward thinking all the time to make sure components for the next stage were spot on... clean tidy workers with great respect for your property known how dirty and dusty a job it is to be done and come prepared with dust sheets etc....would l recommend them ?........well l already have and l would recommend to anyone asking me in the future without fail.....
Great job guys can’t thank you both enough.
review stars review stars review stars review stars   4th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Lee and Ricky were extremely friendly, helpful and informative, talking us through each stage of installing a multi-fuel stove.
They were tidy and efficient onsite, overall very happy with the workmanship and would recommend.

Review Image 1 for L M Complete Fireplace Solutions 
review stars review stars review stars review stars review stars   9th May 2018
Value of Products/Services or Work Performed: £3,208
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Lee Mitchell came to rectify a chimney flue that had collapsed inside the chimney stack. He was unable to quote exactly what the job would cost, as he could only do so once he had scaffolding erected for access. Nevertheless, he told me which parts of the job could be estimated, and which could be open-ended. He kept me posted throughout the work. I was prepared for it to cost £ 4,000; in the end it was just over £ 3,200. An apparently good job, nice chap to work with.

review stars review stars review stars review stars review stars   25th April 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Lee was excellent, always arrived when he said he would. Communication was perfect and he's done a fantastic job with my new fire.
review stars review stars review stars review stars review stars   23rd April 2018
Value of Products/Services or Work Performed: £1001 - £5000
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After getting quotes and meeting with three stove installers we were happy to go with Lee. The guys did a great job, exactly what I wanted which some others didn’t want to do. I would have no problem recommending this company and importantly using them again.

Review Image 1 for L M Complete Fireplace Solutions by H Smith Review Image 2 for L M Complete Fireplace Solutions by H Smith 
review stars review stars   12th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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After speaking with Lee several times about a potential job, I was expecting to have heard back from him, but three weeks have passed and, unfortunately, I haven't heard a thing.

I've just phoned him and he said he tried to visit me but had nowhere to park. I understand this, but he never tried to communicate that, firstly, he was going to try and visit me and, secondly, that on this occasion he couldn’t complete the visit.

Please be wary if choosing to use Lee—his communication might be somewhat sparse.

review stars review stars review stars review stars review stars   3rd November 2017
Value of Products/Services or Work Performed: £1001 - £5000
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The service we received from Lee was excellent. He is friendly, efficient, communicative at every stage (this was a huge plus point!)

His knowledge of the trade is fantastic and guided us through the whole process and his follow up once the job was complete was fantastic.

I am so happy with the finished job and would use/recommend Lee in the future.
review stars review stars review stars review stars review stars   16th May 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Lee installed a beautiful Victorian style gas fire, stone mantel, and granite hearth exactly as I saw in the catalogue. He was polite, tidy and reasonably priced. I would highly recommend him.

Review Image 1 for L M Complete Fireplace Solutions by F Payne 
review stars review stars review stars review stars review stars   4th May 2017
Value of Products/Services or Work Performed: £1001 - £5000
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I found Lee to be highly knowledgeable & competent tradesman.

He undertook a complex and challenging install of a wood burning stove with professionalism and perseverance.

I was very pleased with his flexibility and the standard of his work.

review stars review stars review stars review stars review stars   16th June 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Lee came to do a pre-site visit and discussed the options available and the 'unknowns' associated with our particular job, giving us flexibility when it started. Excellent communication before the job started which was completed as a agreed, and to a very high standard.
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