Gas Safety Guy





4.9 out of 5 based on
43 reviews and feedback
Trusted Trader since 2019
Trader Categories and Services
Gas Engineers, Boiler Installation, Boiler Repairs, Boiler Servicing, Landlords Gas Safety Certificate, Landlord Certification, Heating Engineers, Central Heating RepairsTrade Associations
Business Information
As a proud member of both Edinburgh and West Lothian Trusted Trader Schemes, the Gas Safety Guy is delighted to serve homeowners, landlords and letting agents across Edinburgh and the Lothians.
A small, family-run business, we have established an excellent reputation since we started trading in March 2017. We offer full breakdown and repair of gas boilers, installation of boilers and central heating systems and annual servicing of gas appliances. We specialise in Landlord and Letting Agent services, offering competitive pricing and excellent service for compliance certs in Gas, Legionella Risk Assessment and PAT testing.
You are in safe, reliable hands with husband and wife team Jennifer and Paul (an ex-Royal Marine) and Malcolm, our experienced breakdown specialist.
A small, family-run business, we have established an excellent reputation since we started trading in March 2017. We offer full breakdown and repair of gas boilers, installation of boilers and central heating systems and annual servicing of gas appliances. We specialise in Landlord and Letting Agent services, offering competitive pricing and excellent service for compliance certs in Gas, Legionella Risk Assessment and PAT testing.
You are in safe, reliable hands with husband and wife team Jennifer and Paul (an ex-Royal Marine) and Malcolm, our experienced breakdown specialist.
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Reviews and Feedback





4.9 out of 5 based on
43 reviews.
Order by:





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I've used the Gas Safety Guy for a few years to get my boiler serviced, and when it finally broke GSG was the obvious choice to get it replaced. He was able to advise on a good quality boiler with a good warranty, gave me a quote for the replacement boiler & labour which I was happy with, and came round to install the boiler. I'm very pleased with his work and we now have a much more efficient boiler to keep our house nice and warm.
Colin Mackay





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Paul was very thorough, professional and helpful and took time to explain things.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Boiler service and gas fire safety checks.
Excellent service. Prompt communications. Friendly and helpful throughout, with good advice on the longer term management of the boiler and fires. Highly recommended.
Excellent service. Prompt communications. Friendly and helpful throughout, with good advice on the longer term management of the boiler and fires. Highly recommended.
David Jamieson





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
To supply and fit 30kw HE Combi boiler and to remove old boiler and fittings. The work was done very efficiently on the agreed day and time. The works were completed within the day with all old fittings removed from the house. Carpet protection was laid and removed on the completion of the job. The whole area was then hoovered clean. Very impressed.
David Chisholm





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I would highly recommend the Gas Safety Guy who I have been using to service my boiler for the past 3 years. The team - Paul, Malcom and Jennifer are friendly, helpful and quick to respond. They provide a very professional service at excellent prices. I wouldn’t go anywhere else. They arrive in uniform with a van showing their logo, and are also members of Trusted Trader edinburgh and West Lothian
Tracy





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Very responsive, fast service with flexible approach to completing the work for us
Nicola McGuire





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I initially contacted Jennifer and Paul to have my gas boiler serviced. During the visit discovered there was an issue with the boiler/flow of the heating system, murky water in pipes and radiators. It was suggested to drain down the system and clean through to make it more efficient. To fit a new magna system and new heating thermostat at the same time.
The job was booked in and completed in a timely manner, the workers are always very pleasant, arrive on time are very knowledgeable. I knew what needed to be done and why, how much this would cost and I have no problem recommending them to anyone.
I will certainly be using them to ensure the gas appliances are serviced and safe to use and will be recommending the service in the future to family and friends.
The job was booked in and completed in a timely manner, the workers are always very pleasant, arrive on time are very knowledgeable. I knew what needed to be done and why, how much this would cost and I have no problem recommending them to anyone.
I will certainly be using them to ensure the gas appliances are serviced and safe to use and will be recommending the service in the future to family and friends.
Amanda McInally





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Fitted a new boiler
The work was done quickly and Jennifer is always quick to answer any queries.
They were very neat and kept everything tidy.
Would definitely use them again.
The work was done quickly and Jennifer is always quick to answer any queries.
They were very neat and kept everything tidy.
Would definitely use them again.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very good communication and speedy response. On time and efficient.
Navid





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Used Gas Safety Guy for a boiler service and to install a Hive thermostat system.
Malcolm called en route and arrived within the stated time. Was friendly and helpful. Would use again.
Malcolm called en route and arrived within the stated time. Was friendly and helpful. Would use again.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We got the boiler serviced. It was very easy to arrange, they have good availability. Malcolm came at the allocated 2 hour slot. Very professional, clean and respectful of the current guidelines. Good communication with Jennifer. Got the corresponding documentation via email. I certainly recommend them.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I had my boiler replaced after the previous old one started to leak and lose pressure. The company was very helpful and quick to communicate with, and provided expert advice about my options. They explained the issues with my boiler and the work needing done to replace the old pipes in my property to bring them up to the correct size/standard. They sub-contracted with a joiner for the floors so that I did not have to arrange this separately.
During the job, Paul and Malcolm were very experienced, knowledgeable and friendly. I'd certainly recommend using their services in the future.
During the job, Paul and Malcolm were very experienced, knowledgeable and friendly. I'd certainly recommend using their services in the future.
Shona





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Gas-Safety-Guy did a great job upgrading my lead gas pipes to copper gas pipes in my flat. They also organised the joiner to do any pre- and post-job work, which was great. I fully recommend them.
Don Stuckey





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Boiler service and filter fitted, gas oven removal. Highly recommended. Jennifer, Paul and Malcolm were all great. Very happy with the work, price and communication.
Dominic McDonnell





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Jennifer was very helpful in organising the installation of my new Baxi boiler and was always on hand for any questions.
As for the installation, Paul and Malcolm provided a tidy, professional and friendly service.
I would highly recommend their services.
As for the installation, Paul and Malcolm provided a tidy, professional and friendly service.
I would highly recommend their services.
Edward





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Our boiler stopped working and managed to get an appointment within a couple of days, which was much faster than anyone else I rang. Malcolm diagnosed the problem pretty quickly and ordered the new part and fitted it the next week, so very happy with the job, would recommend!





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We are at a top floor flat that had a hot water cylinder and a water tank, which took up most of the space in the storage room, now we have a new boiler and a new storage room! Paul and Malcom were very knowledgeable and helpful in the process. Jennifer was very helpful with all the recommendations as well. We had an old pipe that was broken we weren’t aware of, so it actually caused water leaking to the neighbor, which weren’t the guys fault but they took the initiative and fixed it as soon as possible. They are very hardworking! I wish I could pay them more! We are engineers as well, so we had a lot of nerdy questions during the whole process, but they are very patient with us haha. Definitely would recommend to anyone that are thinking about changing or fixing their heating system. You won’t be disappointed!





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Filled gas and fixed thermostat.
Daniel Simpson





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very professional attitude





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Just had to get my gas meter box as well as my gas pipe secured.
Very communicative, always on time, very friendly. Would definitely recommend to anyone looking for gas traders.
Very communicative, always on time, very friendly. Would definitely recommend to anyone looking for gas traders.
Fionn