In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Gas Safety Guy

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 5.0 out of 5 based on 23 reviews and feedback
Trusted Trader since 2019

Gas Safety Guy
50/10 Broughton Road
Edinburgh
EH7 4EE
07469 238 747
07585 320 691
  

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Business Information

As a proud member of both Edinburgh and West Lothian Trusted Trader Schemes, the Gas Safety Guy is delighted to serve homeowners, landlords and letting agents across Edinburgh and the Lothians.

A small, family-run business, we have established an excellent reputation since we started trading in March 2017. We offer full breakdown and repair of gas boilers, installation of boilers and central heating systems and annual servicing of gas appliances. We specialise in Landlord and Letting Agent services, offering competitive pricing and excellent service for compliance certs in Gas, Legionella Risk Assessment and PAT testing.

You are in safe, reliable hands with husband and wife team Jennifer and Paul (an ex-Royal Marine) and Malcolm, our experienced breakdown specialist.

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Reviews and Feedback

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5.0 out of 5 based on 23 reviews.
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review stars review stars review stars review stars review stars   11th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Efficient

review stars review stars review stars review stars review stars   8th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Capped gas pipe and removal of old gas fire. Very polite and friendly engineer. Would highly recommend.

review stars review stars review stars review stars review stars   26th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the service we received from Malcolm for our gas safety check yesterday. He was friendly, efficient, and offered good advice. I would definitely use their service again and would recommend them to friends and family. Thanks again!
review stars review stars review stars review stars review stars   20th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a boiler service, CP12 and PAT done on our property. Very professional and quick service but with the added bonus of using a local business. Thanks again.
review stars review stars review stars review stars review stars   14th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Arrived on time and did a quick and neat job of removing an old gas fire and making safe the remaining pipework.
review stars review stars review stars review stars review stars   6th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We have used the Gas Safety Guy on a few occasions now, for boiler servicing, replacing a boiler flue and to diagnose & fix a fault.

On all occasions they have come when agreed - usually within a day or two. They have always been professional, friendly and tidy, including taking extra precautions since the outbreak of the Corona virus pandemic.

Jennifer, in the office, is also friendly & efficient and easily contacted.

And yet their charges are reasonable.

All so different from previous companies. We highly recommend.
review stars review stars review stars review stars review stars   28th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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A very professional and friendly service. I would definitely recommend the Gas Safety Guy and would not hesitate to use their service again in the future.
review stars review stars review stars review stars review stars   21st July 2020
Value of Products/Services or Work Performed: £1 - £1000
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We were having a problem understanding how the boiler functioned in our new flat. Malcom the engineer visited and explained everything to us clearly and made sure everything was working as expected.

We were very happy with every aspect of the work and will be very happy to continue using Gas Safety Man engineers whenever we need any work done with our gas boiler or cooker.
review stars review stars review stars review stars review stars   1st July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Easy communication, pleasant people. Happy to give advice. Will use again.

review stars review stars review stars review stars review stars   15th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Jennifer and Paul were so quick and helpful in organising the initial call out and then fitting my new boiler. I'm very happy with the work and how quickly it could be done, especially given the current circumstances.
review stars review stars review stars review stars review stars   11th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Needed boiler service and gas fire removed in new property. Prompt communications, quick and very friendly service and great job done! Would highly recommend!
review stars review stars review stars review stars review stars   7th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted. Great price and done very quickly. Would highly recommend this company

review stars review stars review stars review stars review stars   25th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Prompt communication and speedy service, will use again
review stars review stars review stars review stars review stars   15th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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I needed all the safety tests and services carried out in order to let out my property so opted for one of the Gas Safety Guy landlord packages. The service from start to finish was excellent. So easy to arrange with Jennifer via email and I received the documents and certificates I required within 24 hours of it being carried out. Would definitely recommend.
review stars review stars review stars review stars review stars   19th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had a problem with our boiler just before the weekend, we phoned the number to get someone to look into our boiler as we moved into our property not long ago, and we didn’t know if the boiler had any problem in the past (no service book provided from previous owner).
Jennifer booked a check as soon as possible before the week end for us, Malcolm come to check our boiler and our gas supplier and we found an expensive part needed to be replaced.
The day after we were thinking how to deal with this problem and Jennifer phoned me back, she used the serial number of our boiler to investigate with the brand who made it, if the boiler was still in warranty, and she gave me the option to pay a little fee and get the boiler back in warranty and get the part replaced by the Valliant at no cost.
She has been very helpful, honest and customer minded, she saved us a lot of money even if it was against her business.
She definately makes the extra miles for her customers and we cannot thank her enough.
We strongly recommend the Gas Safety Guy.
review stars review stars review stars review stars review stars   25th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Boiler failed and was diagnosed with new ignition coil required, part was ordered and fitted when it arrived.
Excellent response time, went on line after 10pm to request a quote/call back and had a email waiting for me in the morning with a call out/diagnostic price. The Gas Safety Guys were out in the afternoon. Part was ordered on the Friday and fitted on the Tuesday, (Wasn't urgent as had alternative source of hot water and warm outside so no heating required).
Boiler back to full working order

Thanks Guys
review stars review stars review stars review stars review stars   4th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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as a tenant I have had a few gas men come to fix my boiler. the gas safety guys were excellent . reliable. done the job when they said they would. they were immaculate and cleaned up after them . not to mention a couple of really nice guys. I would highly reccomend them to carry out further repairs but they done a fantastic job that my boiler has been working great .

thankyou
review stars review stars review stars review stars review stars   3rd September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Installation
of boiler.

Would definitely recommend the Gas Safety Guy. Prompt service and very helpful staff. Competitively priced and great quality products.

What a difference to our heating system.

Very happy.
Thank you.
review stars review stars review stars review stars review stars   29th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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We use Gas Safety Guy to do annual gas safety certificates, boiler services and emergency boiler fault resolution on a portfolio of properties across Edinburgh. They are quick to respond, reliable, trustworthy and professional. I definitely recommend them. They also do electronic certificates which is much more suitable for our business than the paper ones.
review stars review stars review stars review stars review stars   25th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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I have used Gas Safety Guy many times and always been very happy with the service. They are very accommodating to requests and always work professionally and efficiently.
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