In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Gas Safety Guy

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 4.9 out of 5 based on 37 reviews and feedback
Trusted Trader since 2019

Gas Safety Guy
50/10 Broughton Road
Edinburgh
EH7 4EE
07469 238 747
07585 320 691
  

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Business Information

As a proud member of both Edinburgh and West Lothian Trusted Trader Schemes, the Gas Safety Guy is delighted to serve homeowners, landlords and letting agents across Edinburgh and the Lothians.

A small, family-run business, we have established an excellent reputation since we started trading in March 2017. We offer full breakdown and repair of gas boilers, installation of boilers and central heating systems and annual servicing of gas appliances. We specialise in Landlord and Letting Agent services, offering competitive pricing and excellent service for compliance certs in Gas, Legionella Risk Assessment and PAT testing.

You are in safe, reliable hands with husband and wife team Jennifer and Paul (an ex-Royal Marine) and Malcolm, our experienced breakdown specialist.

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Reviews and Feedback

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4.9 out of 5 based on 37 reviews.
Order by:
review stars review stars review stars review stars review stars   13th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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I initially contacted Jennifer and Paul to have my gas boiler serviced. During the visit discovered there was an issue with the boiler/flow of the heating system, murky water in pipes and radiators. It was suggested to drain down the system and clean through to make it more efficient. To fit a new magna system and new heating thermostat at the same time.

The job was booked in and completed in a timely manner, the workers are always very pleasant, arrive on time are very knowledgeable. I knew what needed to be done and why, how much this would cost and I have no problem recommending them to anyone.

I will certainly be using them to ensure the gas appliances are serviced and safe to use and will be recommending the service in the future to family and friends.
review stars review stars review stars review stars review stars   8th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Fitted a new boiler
The work was done quickly and Jennifer is always quick to answer any queries.
They were very neat and kept everything tidy.
Would definitely use them again.

review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very good communication and speedy response. On time and efficient.
review stars review stars review stars review stars review stars   11th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Used Gas Safety Guy for a boiler service and to install a Hive thermostat system.
Malcolm called en route and arrived within the stated time. Was friendly and helpful. Would use again.

review stars review stars review stars review stars review stars   7th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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We got the boiler serviced. It was very easy to arrange, they have good availability. Malcolm came at the allocated 2 hour slot. Very professional, clean and respectful of the current guidelines. Good communication with Jennifer. Got the corresponding documentation via email. I certainly recommend them.

review stars review stars review stars review stars review stars   18th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I had my boiler replaced after the previous old one started to leak and lose pressure. The company was very helpful and quick to communicate with, and provided expert advice about my options. They explained the issues with my boiler and the work needing done to replace the old pipes in my property to bring them up to the correct size/standard. They sub-contracted with a joiner for the floors so that I did not have to arrange this separately.

During the job, Paul and Malcolm were very experienced, knowledgeable and friendly. I'd certainly recommend using their services in the future.
review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Gas-Safety-Guy did a great job upgrading my lead gas pipes to copper gas pipes in my flat. They also organised the joiner to do any pre- and post-job work, which was great. I fully recommend them.
review stars review stars review stars review stars review stars   1st December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and filter fitted, gas oven removal. Highly recommended. Jennifer, Paul and Malcolm were all great. Very happy with the work, price and communication.
review stars review stars review stars review stars review stars   9th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Jennifer was very helpful in organising the installation of my new Baxi boiler and was always on hand for any questions.

As for the installation, Paul and Malcolm provided a tidy, professional and friendly service.

I would highly recommend their services.
review stars review stars review stars review stars review stars   6th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our boiler stopped working and managed to get an appointment within a couple of days, which was much faster than anyone else I rang. Malcolm diagnosed the problem pretty quickly and ordered the new part and fitted it the next week, so very happy with the job, would recommend!

review stars review stars review stars review stars review stars   2nd November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We are at a top floor flat that had a hot water cylinder and a water tank, which took up most of the space in the storage room, now we have a new boiler and a new storage room! Paul and Malcom were very knowledgeable and helpful in the process. Jennifer was very helpful with all the recommendations as well. We had an old pipe that was broken we weren’t aware of, so it actually caused water leaking to the neighbor, which weren’t the guys fault but they took the initiative and fixed it as soon as possible. They are very hardworking! I wish I could pay them more! We are engineers as well, so we had a lot of nerdy questions during the whole process, but they are very patient with us haha. Definitely would recommend to anyone that are thinking about changing or fixing their heating system. You won’t be disappointed!

review stars review stars review stars review stars review stars   29th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Filled gas and fixed thermostat.
review stars review stars review stars review stars review stars   22nd October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very professional attitude

review stars review stars review stars review stars review stars   5th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Just had to get my gas meter box as well as my gas pipe secured.
Very communicative, always on time, very friendly. Would definitely recommend to anyone looking for gas traders.
review stars review stars review stars review stars review stars   11th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Efficient

review stars review stars review stars review stars review stars   8th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Capped gas pipe and removal of old gas fire. Very polite and friendly engineer. Would highly recommend.

review stars review stars review stars review stars review stars   26th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the service we received from Malcolm for our gas safety check yesterday. He was friendly, efficient, and offered good advice. I would definitely use their service again and would recommend them to friends and family. Thanks again!
review stars review stars review stars review stars review stars   20th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a boiler service, CP12 and PAT done on our property. Very professional and quick service but with the added bonus of using a local business. Thanks again.
review stars review stars review stars review stars review stars   14th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Arrived on time and did a quick and neat job of removing an old gas fire and making safe the remaining pipework.
review stars review stars review stars review stars review stars   6th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We have used the Gas Safety Guy on a few occasions now, for boiler servicing, replacing a boiler flue and to diagnose & fix a fault.

On all occasions they have come when agreed - usually within a day or two. They have always been professional, friendly and tidy, including taking extra precautions since the outbreak of the Corona virus pandemic.

Jennifer, in the office, is also friendly & efficient and easily contacted.

And yet their charges are reasonable.

All so different from previous companies. We highly recommend.
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