In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Contract Heating Ltd.

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 4.9 out of 5 based on 160 reviews and feedback
Trusted Trader since 2016
Contract Heating Ltd.
2B Bankhead Crossway South, Sighthill
Edinburgh
EH11 4EX
0131 458 3377

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Business Information

Contract Heating have a proven track record that spans more than 20 years. In that time we have continued to provided landlords and tenants with a first class boiler repair and installation service.

We are Gas Safe Registered and our gas engineers are supported by a highly trained team of people based in at our office Edinburgh, the office staff ensure our customers jobs are managed and completed with the minimum of disruption to the customer.

We provide a range of services to landlords, property managers and private clients. The services we provide include:

Pat & Electrical Testing, Gas Safety Checks, Electrical Testing, Service Contracts, EPC's Fixed Price Repairs, Gas Engineer Training, Landlord Gas Awareness, Legionella Risk Assessment, Domestic Water System Periodic Inspection and Fire Alarm Domestic Maintenance

Contract Heating are members of NICEIC which means that you are in safe hands with us.

The NICEIC, a regulatory body which sets the industry standards for electrical work thereby helping to protect homeowners and landlords from the dangers that can result from unsafe electrical installation or repairs. As an NICEIC member we undergo regular checks to ensure that we have the best electrical engineers in the business.

When you call Contract Heating you can rest assured that you’re dealing with a company built on a solid reputation.

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Reviews and Feedback

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4.9 out of 5 based on 160 reviews.
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review stars review stars review stars review stars review stars   13th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted. Friendly, helpful, efficient and tidied up. Explained and set up new system - thank you to Alan Reid & Adam - highly recommended !
review stars review stars review stars review stars review stars   2nd December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I have used contract Heating for many years now and did not hesitate to contact them for a new boiler. Chris Allison and Liam came out and firstly gave me an estimate which I was delighted with. They have just finished installation and showing me how to use the app on my phone to set up times for it coming on.
Both these guys were courteous and conscious of cleanliness when the job was finished.
I would have no hesitation on recommending them or using them again myself
review stars review stars review stars review stars review stars   17th November 2019
Value of Products/Services or Work Performed: £499.8
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I used Contract Heating for electrical work. I found them to be very professional to deal with and very flexible around appointment times. The team that schedule the work are extremely friendly and easy to do business with. Just like the officer crew, the on site engineers are also very professional, competent and neat. They keep the customer well informed throughout the work and there are no surprises at the end of the work.
Would highly recommend them,
review stars review stars review stars review stars review stars   12th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I have used Contract Heating since 2007, they do all my HMO certificates, boiler and central heating repairs and replacements. I have always found them extremely professional and quick to respond. The administrative staff are efficient and helpful as are the engineers and others who carry out the work. I have just had a new boiler installed with new radiators, it was all done very quickly.
review stars review stars review stars review stars review stars   8th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Swift response and friendly. I trust these guys to make sure the gas and electricity is safe in the flat I rent out and will get them back in future for relevant small jobs.

review stars review stars review stars review stars review stars   6th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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4 years ago, after various heating engineers and bills, I went to Contract Heating to assess whether I needed a new boiler, heating system etc and from the start, they were polite and efficient when I called and arranged an engineer to assess things. I wasn't sure they could be trusted then and the promises and contract seemed too good to be true. They first of all saved me money as they found an ongoing fault in my boiler and repaired it. That was great as my boiler had been seen by 3 other companies who didn't find the fault. Then they offered me a contract with included service and parts and each year, the service engineer has without fail sorted some minor thing out, replaced parts without costs and been totally on time and efficient. I have passed their name to several friends, some of whom are now their clients and feel like me that they are pretty damn good.
review stars review stars review stars review stars review stars   1st November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Having been using contract heating service for few years on both small & large portfolios found their engineers are helpful, professional, polite. On top of that they have a good team in their office, and in particular Jodie, whom I found goes that extra mile to keep the customers happy.
review stars review stars review stars review stars review stars   21st October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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New Ariston boiler installed. Excellent service. Very efficient, quick and courteous staff. Chris took the time to patiently explain to me all that I needed to know and left me feeling confident.
Also, previously, admin staff have been extremely helpful when I was left without heating at the weekend by my fuel supplier's faulty installation of a Smart meter. Contract Heating saved the day for me - at the weekend too!
Wouldn't hesitate to recommend them.
review stars review stars review stars review stars review stars   19th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair on my elderly mum’s boiler. She was delighted with the service particularly the engineer. Polite and tidy. Excellent service and good responses from office staff.

review stars review stars review stars review stars review stars   18th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating were called to review my boiler which wasn’t working, prompt arrival with a call from engineer to give exact time when he was close. 24 hrs to get part and successfully fitted.
Office staff are always friendly and accommodating.
review stars review stars review stars review stars review stars   17th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Our installation was carried out today by Alan Reid and Aaron. They were punctual, professional and left the job spotless. Excellent service guys :)

review stars review stars review stars review stars review stars   3rd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Efficient, professional and friendly on every level. Craig did an excellent job and was a great ambassador for Contract Heating.
We definitely chose the right company & we recommend them highly.
review stars review stars review stars review stars review stars   26th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating were efficient, reliable and pleasant to deal with. I found their employee who carried out a safety check for my boiler and other appliances very helpful and the best-informed contractor I have ever come cross in explaining how things work - so much more helpful than the manufacturers themselves, in his explanations and instructions. Highly recommended.

review stars review stars review stars review stars review stars   23rd September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Used this company after a recommendation from a friend. New Ariston boiler fitted by Chris Allison and Liam, who worked hard and left everything clean and tidy at the end of the day.

Extremely friendly and a credit to the Company.
review stars review stars review stars review stars review stars   18th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We got an old back boiler removed, and a new Ariston Evo Combi boiler put in.
The standard of work was first class, the Engineers, Rob, Austin and Adam, were very knowledgeable, explained everything as the work was getting done. All the waste materials were removed and our house was left very tidy.
All in all, would recommend them to everyone.
review stars review stars review stars review stars review stars   17th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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New Ariston boiler fitted and very happy with it so far. The fitters Chris and Lewis were great - friendly, cleaned up well after the job and talked me though the process the whole way. I would definitely recommend Contract Heating, as I have used them for 15 years and have always felt I have been supported well throughout my boiler history!

Kerry Houston
review stars review stars review stars review stars review stars   13th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I have been impressed by the plumbers who have come out to assess a major problem here, and dealt with it subsequently. Efficient, hard-working, polite, tidy; they worked away conscientiously. Well done!
review stars review stars review stars review stars review stars   18th August 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Another excellent job from start to finish by Contract Heating.
The boiler installation was completed cheerfully and efficiently by Chris and Aaron who worked hard and left everything clean and tidy at the end of each day. Chris explained clearly how everything worked when they were finished. They are both a credit to the Company and the tenant was happy to have them in his home.
Thank you all.

review stars review stars review stars review stars review stars   2nd August 2019
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted by Alan Reid and Liam.
review stars review stars review stars review stars review stars   25th July 2019
Value of Products/Services or Work Performed: £2,800
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Excellent work carried out by Alan Reid and Liam.
Efficient and friendly service by Alan and Liam an asset to the company of Contract Heating.

A professional organisation with excellent staff.
review stars review stars review stars review stars review stars   15th July 2019
Value of Products/Services or Work Performed: £75
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Work carried out was a standard boiler service. Chose the company due to the proximity to my house. Engineer came with the allocated slot and service provided was good. Would recommend the company for a boiler service, cost was comparable to other companies I rang.
review stars review stars review stars review stars review stars   15th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Prompt boiler repair. Good comms regarding timings and costs. Hassle free and so much better than Scottish gas
review stars review stars review stars review stars review stars   12th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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As an overseas landlord it’s important to use a company that I can trust to do a good job and to liaise with my tenants for access. They have never ever let me down.
They do all the safety checks and repairs as and when necessary. They send all the certificates and invoices to me by email. Great service.
review stars review stars review stars review stars review stars   10th July 2019
Value of Products/Services or Work Performed: £3,000
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Had a boiler moved from our upstairs room to our kitchen.

Highly recommend Contract heating. Very professional from the start to the end of the job with as little disruption and mess made.

Very friendly staff.
review stars review stars review stars review stars review stars   9th July 2019
Value of Products/Services or Work Performed: £2,552.00
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The team arrived in good time and worked while I left for work. When I arrived home the kitchen was clean and tidy and no mess left at all. They had left clear instructions on how to load the app and everything was set up perfectly.
review stars review stars review stars review stars review stars   20th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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We have used the Contract Heating team for over 8 years now on multiple properties including our own for Gas Safe and electrical checks, EPC's and boiler repairs. Our tenants comment on how professional, friendly and efficient they are. And they even fitted a boiler in my own home!
Their prices are competitive, they provide safety documentation quickly and electronically and first time visit fix rate for boiler repairs is high.
Thank you for the continued high level of service. Christopher Gladden
review stars review stars review stars review stars review stars   19th June 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We had engaged Contract Heating to do (what I thought) was a complicated Boiler replacement. The 3 guys from Contract who did the installation were professional, polite, helpful and patient. The job took 3 days and they were very keen to keep the house as tidy as possible after each day.

They answered ALL my questions and made sure we understood each stage of the job.

I cannot recommend this firm highly enough on the basis of my experiences with them and would definitely use them again.

Great job!
review stars review stars review stars review stars review stars   18th June 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We needed to replace our 20 year old boiler and this was completed on 11th June 2019 by Chris Allison and his team from "Contract Heating" based at Sighthill.

They did an excellent job of the installation and commissioning of the new boiler and filter and I have no hesitation in recommending them for any future work.

Many thanks,
Alastair M. McKirdy
review stars review stars review stars review stars review stars   17th June 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Rob Hamilton led the work today and the result was first class. Thank you.
review stars review stars review stars review stars review stars   13th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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The engineers at Contract Heating are always courteous and make a special point of keeping their working area clean, as well as tidying up afterwards. Excellent service - the annual combi-boiler check gives peace of mind and is good value for money. I really like the new app which gives accurate arrival time!
review stars review stars review stars review stars review stars   28th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Contract heating was recommended by a friend when I needed the gas boiler and electrical equipment inspected.

Contacted Contract Heating via email on their website and received a reply within half an hour. Very efficient and friendly staff member for booking the appointment who helped with all my queries.

Engineer who came out kept me up to date of his arrival by phoning an hour before. I was also able to keep track via their app that had been sent to me. When he arrived he was very polite and got to work immediately. Was finished within the hour.

Certificates and report were sent within 48hours. Would highly recommend.

review stars review stars review stars review stars review stars   4th May 2019
Value of Products/Services or Work Performed: £150.00
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Following a call to report a faint smell of gas,a visit from an engineer was arranged for a time slot I was available to attend. A replacement valve was required,which was ordered and fitted the following day,minimising any inconvenience.I have used this company for a number of years now and always found them reliable and helpful

review stars review stars review stars review stars review stars   29th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Boiler install - efficiently, effectively done.

review stars review stars review stars review stars review stars   20th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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The work was carried through to a high standard. Unexpected difficulties with the site were resolved very effectively and an all round good job made of the boiler installation. The tradesman were very professional and helpful.
review stars review stars review stars review stars review stars   13th April 2019
Value of Products/Services or Work Performed: £2,348
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We had a replacement boiler fitted. There were several problems to be overcome, as the outlet hole had to be adjusted, and the boiler housing needed to be repositioned.
This work was carried out by Rob Hamilton and his assistant Lewis. They were very efficient, courteous, and professional. They left our kitchen clean and tidy, and back in its former state. We would be happy to recommend them to anyone who needs similar work carried out.
review stars review stars review stars review stars review stars   5th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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A broken boiler fixed by an excellent engineeer, Gary, who explained clearly what caused the problem and what repairs were needed. The company was in close touch on when to expect the two visits needed. Price was reasonable. This company is recommended.
review stars review stars review stars review stars review stars   3rd April 2019
Value of Products/Services or Work Performed: £70
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Great experience, easy to arrange, and the engineer was trackable by a website on the day so that you could see when they were due to arrive within the time window provided.

review stars review stars review stars review stars review stars   3rd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair and service
review stars review stars review stars review stars review stars   3rd April 2019
Value of Products/Services or Work Performed: £3,000
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Ariston boiler was installed quickly and efficiently. Because I had some difficulty following the instructions for the programming of the system, I contacted office staff on a number of occasions. I found that the advice I received was invariably helpful and given in a patient, clear manner. An engineer was sent specially at no extra cost to help me understand the system.
review stars review stars review stars review stars review stars   2nd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Repaired and restarted a boiler and showed family members how the system worked properly.
The engineer was very helpful. It was a simple job but invaluable to us.

review stars review stars review stars review stars review stars   2nd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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The engineer was polite, professional and real took the time to explain what he had done and why which helped me understand the issue and possible future issues.
The engineer was very experienced and I will definitely use this company for future boiler work as it was definitely the best service I’ve received in 16 years of living in Edinburgh
review stars review stars review stars review stars review stars   29th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating carried out several landlord safety checks, both gas and electric, for my HMO property. I was very pleased with the service provided and I will be using them again in the future.
review stars review stars   16th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Boiler Installation Saga (summarised):

Pros -
- The Equipment installed is of a very good quality.
- If they make a mess of the installation they will repair any damage to a good standard.

Cons -
- 18 days between reporting a repair they carried out had not worked, to then starting work replacing the boiler.
- 4 days to actually install the boiler. 1 day to install it in the wrong room and 3 to install in the cupboard it should have been in.
- Further 9 weeks for the holes in the wall to be repaired after initially installing the boiler in the bedroom.
- Further 5 weeks of emails, phone calls, written letters, stress and a visit to Citizens Advice Scotland, to eventually receive an invoice that contained any Compensation, in recognition for the shambles that took place.

I could right an essay incorporating all the things I was surprised and unhappy with, but the summary is, there was a complete mess of the installation,
- Leaving me with no working boiler for weeks in December,
- Leaving holes in my bedroom wall for weeks,
- Having to take time off work twice to let the builder in to assess and then repair the holes (interior wall in 2 rooms and exterior wall),
- Leaving me with permanent patches on the exterior wall.

I was incredibly patient with Contract Heating throughout the experience. But repeatedly I was sent invoices that not only offered zero compensation, they at times even included the cost of work that wasn’t carried out (specifically the services of a joiner was invoiced to box in the flue pipe, but I had cancelled the joiner, as I wanted to find my own joiner and have my dealings with Contract Heating over).

I find it insulting that after showing a great deal of understanding and patience, there was repeatedly no offer of fair compensation. The best I received after several attempts equated to 3.6% discount and 2 free services - as I don’t intend on using Contract Heating again, I didn’t feel 2 free services was a serious offer.

In the end I took another morning off work and visited Citizens Advice Scotland for the first time in my life. It took a written letter, sent by recorded delivery, which requested an Alternative Dispute Resolution (ADR) Process, if fair compensation wasn't offered - to eventually gain a fair invoice, reflecting the nature of what had taken place.

I would suggest to anyone considering using Contract Heating to make sure they get at least 2 other quotes from competitors before booking them. If you do then hire them and there is anything at all you are not happy with, put it in writing in an email right from the very start and make sure all replies are in writing. Take photos of anything you aren’t happy with too.

Funny enough the answer on how to progress is then found in the copy and paste response the owner has put in every Google review that isn’t 5 stars - have your notes and photos concisely prepared and ready to submit to Edinburgh Trusted Traders and NICEIC. I did not require an ADR, I was eventually offered fair compensation and the matter is finally closed.
Moderator Response
Response from Contract Heating:

At the time of this response, we have now reviewed all correspondence with Finlay; he has confirmed that he is satisfied with the product, the completed job and the invoice which has now been settled. We have invited Finlay to our premises to review all aspects of the work but he has declined the invite.

The boiler was initially installed in the wrong location as a result of a misunderstanding between Finlay and Andrew (estimating engineer), a discrepancy on the initial estimate and our understanding of the use of the premises. When working in an owner occupied property the engineer would discuss the job with the owner on arrival and it is highly unlikely in this scenario that an appliance could be installed in the wrong location. When arranging access Finlay said he would not be present but his partner would, however Alan was given access to the property by a tenant who advised they were not aware of the work that was to be carried out. Had we known this we would have had a more detailed discussion with Finlay before arrival as we always do with any tenanted property.

On completion of the works Craig arranged a contractor to carry out what would be considered snagging works, patching holes that were caused by the incorrect siting, we had a problem with the initial contractor which caused a delay but all contact with Finlay was amicable and suitable arrangements were then made with an alternative contractor.

On completion of the works to Finlay’s satisfaction an invoice was issued which was based on the original estimate, this included a joinery fee for boxing in a cupboard which was now not necessary. When Finlay notified of the error, this charge was removed and the invoice was re-issued, Finlay then asked for compensation and declined the initial offer made which was for services with a value of approx. £150. Finlay then negotiated a £200 discount with Craig which he said was satisfactory to him.

In Summary: The main problem was the siting of the boiler; this was the result of communication problems which both we and Finlay contributed to. There was a delay completing remedial works and negotiation on compensation which were all resolved without dispute. We understand the mistakes we have made and from now on all estimates will be provided showing photos from site of existing and new boiler location.
review stars review stars review stars review stars review stars   15th March 2019
Value of Products/Services or Work Performed: £2,680
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I have used Contract Heating for the last 10 years for service and repairs to boiler. I needed to replace the old boiler and work was completed within a day, efficiently and to high standard. Thanks to Alan and Liam for their good work.
I would strongly recommend using Contract Heating to anyone.

review stars review stars review stars review stars review stars   9th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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My mum's boiler packed up and a wonderful employee called Lockie came today sorted the boiler waited till heating came on and made sure my mum who is 84 was warm and safe thank you lockie your a credit to your company and I do hope they value a decent human being like yourself your family must be so proud x

review stars review stars review stars review stars review stars   23rd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service today from contract heating. Boiler broken down , needed a new part which engineer did not have with him - and it was a Saturday making things tricky. They sourced the part , engineer went and picked it up and came back within half an hour , all fixed perfectly. Great job and really helpful.

review stars review stars review stars review stars review stars   10th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service from the organising of visit to the completion of all Landlord Checks. Friendly and knowledgeable staff ... Highly Recommended

review stars review stars review stars review stars review stars   23rd January 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had a problem with our central heating system at a particularly cold time of year. Contract Heating, whom we use for all our central heating work, responded to our call immediately and effected the repairs rapidly. As always, the service was excellent. Again as always, we were told in advance excatly what, including cost and timescale, would be involved. Contract Heating's engineers are always courteous and helpful and take the time to explain both problem and remedy. We would always be happy to recommend Contract Heating. Contract Heating is 100% reliable.
review stars review stars review stars review stars review stars   23rd January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Contract Heating gave us unbeatable service when we needed a new central heating boiler installed. From the estimate survey, to the installation, to the assistance needed to explain the thermostat- they have been superb. Austin removed our old boiler and fitted our new one with no fuss or mess- at all. It was painless for us- and extremely clean and professionaly done. The system is working perfectly- and Contract Heating personnel have been incredibly helpful and courteous throughout. I have no hesitation in recommending them. Very well done!

review stars review stars review stars review stars review stars   22nd January 2019
Value of Products/Services or Work Performed: £3,000
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I had an Ariston central heating and hot water combi boiler installed and the trader completed the work satisfactorily.
review stars review stars review stars review stars review stars   21st January 2019
Value of Products/Services or Work Performed: £100
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I don't know the value of services as my landlord will be paying for our annual HMO gas flat check. But I would like to live a review for an exceptionally great service by Colin I had today! Thank you very much everything dealt with in a professional manner, fixed the radiator needed a bleed, put the detector in the right place and most importantly identified and remover a small gas leak in the kitchen!
On top is very nice to chat to and answered all the possible questions I had in my head! A seven star service! Will ask for Colin on my next year check too))
I have to say that the radiator bleed and kitchen leak maybe could have been dealt with last year, but I didn't mention it, so do mention all things that worry you!
Best regards,
Taisiya
review stars review stars review stars review stars review stars   21st December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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They have done various works for me dealing with problems on a large domestic heating system. Very professional. They know their business and have experienced engineers who can work out what needs to be done quickly. Attentive to detail. Highly recommended
review stars review stars review stars review stars review stars   18th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Prompt efficient service. Would definitely use them again

review stars review stars review stars review stars review stars   24th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Contract Heating installed a new Ariston boiler and thermostat at my home. The engineers, Alan and Liam, arrived promptly and were able to carry out the installation in one day, without causing too much disruption and mess. Contract made each step of the process hassle free, from arranging a visit to provide a quote, answering questions that I had about the work, and organising a date for the installation. I am very happy to recommend Contract Heating.
review stars review stars review stars review stars review stars   21st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent customer service. I was really impressed with the way Contract Heating handled a complaint I made. Their response was extremely quick, the took responsibility of the situation and provided solutions. They turned my experience of them around and I would definitely recommend them.
review stars review stars review stars review stars review stars   13th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Quick response to enquiry. Offered a fast installation date. Most helpful fitters. Communication great from Estimator, Office staff and Fitters. Ideal process, and a very tidy job done. Time taken to explain new boiler controls, including Web based control.
review stars review stars review stars review stars review stars   31st October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Replaced our boiler in East Lothian - excellent service from our first approach for a quote to finishing the job and going over the controls. Well done.

review stars review stars review stars review stars review stars   22nd October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Alan and Lewis did a super job installing our new boiler. Well done.
review stars review stars review stars review stars review stars   20th October 2018
Value of Products/Services or Work Performed: £2,500
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Excellent service, managed to get us a quick appointment to have our boiler replaced at a reasonable price.

Alan and Liam carried out the work and they were polite, efficient and friendly and they did a brilliant job. They even fixed a floorboard in our loft while they were up there to help secure our loft ladder.

I’ve used contract heating for years and would continue to do so.

Thanks Alan and Liam.

review stars review stars review stars review stars review stars   19th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I have recently had a new combi boiler 5 radiators and a new gas cooker fitted by Contract Heating and can’t praise them enough. From Craig coming out to give me a quote, which I thought was a very fair price to the fitting of it went very smoothly. Chris and Ryan who came to install it were on time, professional, friendly and very efficient. A friend who popped in while they were there commented on how polite they were. They cleaned up after themselves in a very timely manner and cleaned up at the end. Would not hesitate to recommend them to anyone and they took the warranties away to sort out and will send back to me.
review stars review stars review stars review stars review stars   5th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have used Contract Heating for over 10 years now, first working for a large letting agency in Edinburgh and then running my own small business. They are one of the best contractors out there - reliable, quick to respond, reasonably priced and always happy to provide more information when it is required.
review stars review stars review stars review stars review stars   1st October 2018
Value of Products/Services or Work Performed: £1 - £1000
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An extremely reliable & professional team!
review stars review stars review stars review stars review stars   25th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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I rang Contact Heating Ltd on a Friday and Chris came on the Tuesday morning . I cannot praise him highly enough. I had expected to have a new control fitted but Chris worked out what had gone wrong with my original one, spent time explaining clearly what had happened and what to do if the problem occurred again. He then serviced the boiler and checked all the radiators and again spend time explaining in simple terms how it all worked. I will definitely be using Contract Heating Ltd again.
review stars review stars review stars review stars review stars   23rd September 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Rob and Colin removed my old heating system and replaced it with a complete new combi system. They were a cheerful, hardworking couple of guys who took a lot of trouble to find suitable pipe runs in a difficult property. They even managed to lift and relay part of a laminate floor without a single piece damaged. A job very well done, guys. Thank you.
Also Craig and Lynsey in the office were so helpful and accommodating during the booking in process.
All in all Contract Heating are a great company to deal with and all the staff - both in the office and on site - always provide an excellent, efficient service at a fair price.

review stars review stars review stars review stars   18th September 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I had a gas boiler replaced by Contract Heating. Everything was done according to programme and with minimal fuss. The actual Engineer who carried out the work (Chris Alison) was most helpful and treated our home with respect - tidying up, locking up afterwards and generally being a credit to his company and the construction industry in general.
review stars review stars review stars review stars review stars   14th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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I just wanted to leave a short review to express my thanks for the recent work on my property. It was only a service and small repair of my boiler, but having never been able to find a reliable engineer it feels like a massive win and you will be my go-to company for all things gas and electric from now on! Customer service was first class and the booking, tracking and payment options were brilliant. Oh, and the price was pretty decent too! Keep doing what you're doing!

review stars review stars review stars review stars review stars   29th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Having already used Contract Heating services before in my last house I had no hesitation in using them again and would highly recommend this company.
I have just had an Ariston unvented water heater fitted, the engineers turned up on time and we're very polite nothing was too much trouble. They made sure covers were placed down and left the area tidy. The engineer / electrician worked well and once fitted explained clearly how the heater worked. Good value for money.
review stars review stars review stars review stars review stars   27th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Rob and Colin did an excellent job fitting my new central heating system.
They were professional and efficient and are a credit to their company,
I would definitely recommend Contract Heating.
Their quote was competitive in comparison to other companies.
A very satisfied customer, Thank you.
review stars review stars review stars review stars review stars   15th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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We live in a historic house, and when central heating was installed in 1988 the engineers used the wrong diameter of gas pipe. Contract Heating engineers were the first to identify this when they came to replace a valve in the boiler - no-one else had noticed. We therefore employed them to replace the gas pipe with one of the correct diameter. This was not easy, as the original pipework, crossed four rooms on its way from the gas meter to the boiler. Austin and Lewis at Contract Heating rerouted the gas pipe as discreetly as possible, and left the house clean and tidy afterwards, all within a day. An excellent job.

review stars review stars review stars review stars review stars   7th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I have used Contract Heating for a number of years for emergency repairs and annual boiler servicing. During a service last Thursday 2 holes in the flue were found. CH sent round someone to give me a quote and measure the same day and then booked me in for Mon and Tue of this week! As usual every person I have talked to on the phone and in person were fantastic. The engineers are very tidy and clean-up after themselves so you wouldn't know they'd been here. The prices are very reasonable too. I won't go anywhere else.

review stars review stars review stars review stars review stars   31st July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I have been a Contract Heating customer for some time now and got a new Ariston boiler installed after a house move.
The standard of service and assistance was quite exceptional as there were a few issues to resolve and that was done very very well.
The Engineers are all good guys and are very patient and skilful.
review stars review stars review stars review stars review stars   25th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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When I sent you a message earlier I forgot to mention how nice Colin was too! All three guys have been a pleasure to have in my home and have gone over and above to help me.

My daughter has taken out a service contract with yourselves and I know she will be in very good hands.

Cheers,

Val.
review stars review stars review stars review stars review stars   25th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Thank you so much Contract Heating for sending me Chris and Lewis to install my new Ariston boiler.

They couldn't have been more helpful and kind to me, even sweeping the floor at the end of the day.

As always I can't praise Contract Heating enough.

Val.
review stars review stars review stars review stars review stars   24th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Really pleased with the boiler installation at my flat which was planned thoughtfully so that I wasn’t actually without hot water at the times I was home. When I did get home everything was as I had left it and they’d obviously taken care to keep it as clean and tidy as possible and it certainly exceeded my expectations. A friend also passed comment that the layout of the pipework was also thoughtful and well done. It is evident that the installations team really take pride in their work - what more could you ask for? Thanks again guys.
review stars review stars review stars review stars review stars   22nd July 2018
Value of Products/Services or Work Performed: £1 - £1000
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I recently had an electrical job done by Ian from Contract Heating and was so pleased with the finished job and the service provided from start to finish. It was a very professional and efficient job and I was delighted. Well done Contract Heating. I would highly recommend this company to anyone.
review stars review stars review stars review stars review stars   19th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Contract Heating has been servicing our boiler for several years and we highly recommend them.
They recently installed a new high efficiency Ariston Combi Boiler. Their engineers Neil & Alan did a first rate job; neat, clean and efficient and within budget. Thanks Contract Heating!+
review stars review stars review stars review stars review stars   25th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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As always an excellent prompt service.
Polite knowledgeable tradesmen.
Tidy workers, never a messy.
Would highly recommend this company.
Thank you
review stars review stars review stars review stars review stars   21st June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Problems reported at 9.15am. Engineer had called and resolved by 4pm to include installation of a new central heating pump. Superb service throughout.
review stars review stars review stars review stars review stars   19th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Chris and Ryan installed our central heating and did a great job despite the challenges of dealing with a 120 year old building. They bent over backwards to keep us happy and have to be highly recommended in my view. They worked really hard including staying up to 8.30 pm on a Friday night to finish the job!
review stars review stars review stars review stars review stars   21st April 2018
Value of Products/Services or Work Performed: £1 - £1000
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This is the second time we have employed Contract heating for a job. Both times we have had Eric providing support and both times he has provided an excellent service.

Eric talked me through exactly what he was doing/checking which has increased my personal knowledge on the area.

This is a trustworthy engineer and company who I would use again.
review stars review stars review stars review stars review stars   28th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have had a yearly contract for service of boiler for a number of years, and every year, I am thankful to have this done by Contract Heating.
they are courteous, honest, comfortable to have in your home. Plus, they are very good value for money, and a great peace of mind to have them have my back.

review stars review stars review stars review stars review stars   27th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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We have had a problem with our boiler leaking that was not fixed on the first visit. Contract Heating came out again today and did a very comprehensive assessment, fixed the problem with no extra charge. We have used them for over 10 years for servicing and repairs, are extremely happy with the company and recommend them.

review stars review stars review stars review stars review stars   21st March 2018
Value of Products/Services or Work Performed: £1 - £1000
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This company is excellent. Their service, promptness and efficiency is seldom found elsewhere.
review stars review stars review stars review stars review stars   13th March 2018
Value of Products/Services or Work Performed: £83.40
Ratings
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Very happy with the service provided by Contract Heating. They have serviced the boiler at my flat for years and more recently also the boiler at my partner's flat, which we now run as self catering apartments so reliability is essential. The recent visit was arranged very promptly to fix the boiler. Although the time is booked for either afternoon or morning, the 'gas engineer tracking app' is excellent because you can see how many more jobs the engineer has until getting to you. I was impressed with how professional the engineer was, he worked effectively and cleanly, tidied up and set the kitchen back the way it was. He took time to explain what he had done and how to look out for whether there could have been other potential causes for the problem, having fixed the first obvious cause.
We've also been very happy with the regular services.
review stars review stars review stars review stars review stars   8th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating assisted me with the reconnecting of a moved gas meter to my domestic system. Great job, very helpful and careful. Timing was crucial. Very happy.
review stars review stars review stars review stars review stars   23rd February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service from Mr McCall who arrived when the app said he would and completed the job efficiently and with good humour. Would recommend heartily!!
John
review stars review stars review stars review stars review stars   16th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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The engineer arrived on time, was very thorough, knowledgeable and tidy.
He was extremely pleasant and a credit to your firm.

I forgot to ask his name but I told the girl on the phone how impressed I was. He was at my house at 10 am on Friday 16th Feb. so you could check who he was and please pass on my thanks.

review stars review stars review stars review stars review stars   12th February 2018
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler installation. On time, professional, courteous, friendly, knowledgeable, tidy and considerate. An excellent service. ( Engineers were Ryan and Chris). Many thanks.

review stars review stars review stars review stars review stars   8th February 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Had a new boiler installed. Had a couple of issues with the install, which can happen with any company, but they dealt with the issues extremely well, immediately responding to me and quickly resolving all issues. Left with a very good install and very good value for money. Would definitely use again and intend to use this company for maintenance of boiler going forward.

review stars review stars review stars review stars review stars   31st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Used this company for a number of years. Reliable service and good quality tradespeople at a reasonable price. Would recommend

review stars review stars review stars review stars review stars   20th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Chris and Allan came to our house on Wednesday and Thursday to install our new condensing boiler. They were friendly, helpful and their housekeeping was very good. I have been a customer of Contract Heating for more than 10 years and would highly recommend them to anyone looking for central heating installation or service contract.

Thanks guys

Brian Masterton
review stars review stars review stars review stars review stars   9th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating were tasked to visit my home by my landlord to conduct the annual boiler and electrical inspections. During the visit an issue regarding faulty electrics in the consumer unit was discovered and the company sent "Ben" to evaluate and commence remedial work. He did so by obtaining and replacing the entire unit with professionalism, he was highly knowledgeable and despite his eagerness to continue, he was prepared to discuss the ongoing work in a patient and respectful manner and was happy to answer any questions I had with confidence. He was smartly turned out, polite and respectful. Ben ensured his work area was cleaned up and free from working debris at all times and particularly on leaving the job. We were kept in touch at each stage of the remedial work by updates, calls on arrival times and estimated time necessary. I have no doubt that my landlord will continue to use Contract Heating and that the ratings "value for money" will be favourably assessed by them (I will not have sight of the invoice).
review stars review stars review stars review stars review stars   4th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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I had all my landlord certs and remedial work done with Contract Heating. The whole process was hassle and stress free from start to finish. From booking a job to getting the receipt of work the customer service was excellent. Very friendly efficient staff.
The works that came to the house were vert professional and worked tidily. They were very respectful of myself and my house.
As a single woman i felt very safe in my home alone with the workmen.
I would only use this company in the future as their pricing and commitment to customer satisfaction is unbeatable.
review stars review stars review stars review stars review stars   3rd January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Today Rob and Ryan fitted a new boiler for me. First class job. Arrived prompt, did an amazing job and tidied up after themselves. Really professional
review stars review stars review stars review stars review stars   2nd January 2018
Value of Products/Services or Work Performed: £1 - £1000
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We had a problem, just as all firms were closing for Christmas, when our gas supply was cut off due to a minor leak in pipework between our flat and a remote meter room. None of the companies we tried would make any arrangement for a repair, until we tried Contract Heating. Although unable to attend until Boxing Day they contacted me first thing that morning and a repair was quickly and efficiently completed even though they had only a skeleton staff available.

review stars review stars review stars review stars review stars   22nd December 2017
Value of Products/Services or Work Performed: £1 - £1000
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On time; VERY efficient support from their office meant they sorted all the admin with my guarantee on the spot.
review stars review stars review stars review stars review stars   19th December 2017
Value of Products/Services or Work Performed: £1001 - £5000
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We've used Contract Heating for servicing our old boiler for quite a few years and were always happy. So we decided to use them when the time came to install a new one. The quotes were very competitive and, unlike some firms, an engineer came rather than a salesperson. This absolutely sealed the deal for us! He knew what he was talking about and was able to work out in advance of the installer, where piping would go and where there might be issues. The installation took one day, was carried out efficiently, on time and with courtesy by the engineer and the young apprentice. We can honestly say that we would highly recommend Contract Heating to anyone wanting boiler servicing or installation.
review stars review stars review stars review stars review stars   13th December 2017
Value of Products/Services or Work Performed: £1 - £1000
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My boiler was not able to heat up my water, the engineer (Eric) found numerous faults and managed to get the parts, it took about a couple of weeks but this was due to the age of the boiler, Eric was very courteous and the office staff were also extremely helpful and allowed me to discuss things in detail.
Thanks to all.
Very good.
review stars review stars review stars review stars review stars   6th December 2017
Value of Products/Services or Work Performed: £1 - £1000
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I have used Contract Heating for a number of years and can highly recommend their Company. The team provide a highly efficient, professional and reliable service both in the office (Leanne and Laura) and all the engineers who arrive on site.
Calum upgraded my electrical system recently and cheerfully worked long hours (well above and beyond the call of duty) to ensure the job was completed in one visit. He is a credit to the Company.
I also had a small water leak in the heating system. Eric arrived 1st thing and had it fixed in 10 minutes.
A great company to deal with. Thank you all.

review stars review stars review stars review stars review stars   30th November 2017
Value of Products/Services or Work Performed: £1001 - £5000
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The technicians from Contract Heating that came to install my new boiler were excellent and a credit to their company.
review stars review stars review stars review stars review stars   23rd November 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Contract Heating maintained our old boiler for many years. When we had to replace it we asked Contract Heating to do this work for us.

As we were resiting the boiler there was a lot of additional work to do.

The installation team did a great job.

I highly recommend Contract Heating if you're looking for a professional approach as well as friendly and properly trained staff.
review stars review stars review stars review stars review stars   15th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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First glass service ,i needed a plumber not a service they usually give ,but as i have a heating contract with them they sent one out at a time to suit my working hours ,even though it was just about his finishing time he went to the merchant to get the part i needed and stayed on to fit it ,all with a cheery word and a smile .can not praise the service i was given enough .
review stars review stars review stars review stars review stars   13th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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Rob and Connor persevered to locate and repair a very inaccessible gas leak. I am very impressed with the service I received both from the staff at Contract Heating's office and with the work Rob and Connor carried out at my home. Highly recommended

review stars review stars review stars review stars review stars   7th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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I don't have a clue about boilers and so was worried about being tricked into spending way over the odds to repair or replace my boiler after it had stopped working. Contract Heating sent a chap the same day to come and have a look and 2 days later after the part had arrived we had hot water again! Would use again 100%.
review stars review stars review stars review stars review stars   30th October 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent speedy response to fix a leak.

review stars review stars review stars review stars review stars   6th October 2017
Value of Products/Services or Work Performed: £1 - £1000
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The engineer that attended ( Gary ) arrived when the company said he would. He was pleasant, answered all my questions and explained what he was doing and why.
He obviously knew the product inside out and had the back up from his office to locate and obtain any necessary spares that he did not carry with him.
A pleasure to deal with this company and this engineer.
review stars review stars review stars review stars review stars   3rd September 2017
Value of Products/Services or Work Performed: £1 - £1000
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I consider Contract Heating to be a very skilled and exceptionally reliable Company. I waited only one day (but had, in actual fact, been offered a p.m. appointment of the morning when I had first phoned) to secure an appointment for a gas boiler repair. I was given the option of a first call, between 8am and 9am, which meant that I did not have to take time off work. As standard practice, the engineer phoned to say that he was on his way and duly arrived 10 minutes later. He quickly diagnosed that a new fan was needed, but he unfortunately did not have a replacement one to hand (this particular fan being less common and therefore not part of their routine stock). He immediately ordered a new fan via the office and gave reassurance that the Company would endeavour to source a replacement as soon as possible, appreciating that we had no heating or hot water. 30 minutes after the engineer had left, Contract Heating phoned to say that a new fan had been sourced. The original engineer was contacted and the arrangement made for him to make a second home visit that same day to fit the new fan. Once again, the engineer phoned ahead to confirm his arrival and he successfully repaired the boiler mid-afternoon. Excellent service or what ... especially when we thought that we would be facing a further whole weekend of no heating or hot water! I have a Standard Service Contract with Contact Heating and the Company has never let me down whenever the boiler has required to be repaired or serviced. I have no hesitation in highly recommending this Company to other householders.

review stars review stars review stars review stars review stars   23rd August 2017
Value of Products/Services or Work Performed: £1001 - £5000
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I've used Contract Heating for many years, so I got them to install my new boiler. Their quote was cheapest, and their fitters spent a long day with us, solving a few problems; they stayed until the job was done. The new boiler is working brilliantly. I won't hesitate to use their services again and can heartily recommend them.
review stars review stars review stars review stars review stars   9th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Been using them for years and they are great. They sent me a reminder that it was time to service my boiler. An appointment was arranged promptly and the engineer arrived right on time. He (Andrew) did a very thorough job and only charged around £70 which for a house call seems very reasonable.

review stars review stars review stars review stars review stars   31st July 2017
Value of Products/Services or Work Performed: £1 - £1000
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I have used Contract Heating on a number of occasions, and on each one they have provided an exceptional service. Every aspect of the experience is exactly how it should be - the customer service from the office is great (thanks Leanne!), the engineers are friendly, professional and knowledgable, and the standard of the work is very high indeed. When I've needed something quickly they've always been willing to help out and accommodate. I can't recommend them highly enough!
review stars review stars review stars review stars review stars   28th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Awesome. The quality of service - from the initial call to the knowledge of the engineer - was excellent. I won't hesitate to recommend/contact Contract Heating in future.

review stars review stars review stars review stars review stars   28th June 2017
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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For many years Contract Heating has dealt with all the gas boiler installation, servicing, maintenance contract and occasional repairs for a house with two, then one, very vulnerable elderly residents. They have provided a superb service, being very prompt in tackling any problems so that we had total confidence that our frail parents would not be left without heating. From those who answer the phone and deal with invoicing, to the engineers, everyone has been kind and efficient - a joy to deal with. We wholeheartedly recommend this company to anyone in need of heating services.
review stars review stars review stars review stars review stars   22nd June 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent company to deal with, reliable, rapid responders to customer needs. Efficient, helpful and patient tradesmen. Great value at a realistic cost. Have recommended this company to family and friends, who are of the same opinion.
review stars review stars review stars review stars review stars   24th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Have used Contract Heating for years and always find them professional. Their office set up is significantly better than other companies, and you can always speak to helpful staff and managers whether you have a technical query or an admin issue. In my experience they are able to send an engineer next day and most recently Contract Heating carried out electrical work for me and did so in an exemplary way, and accommodated and helped me when I got the wrong type of lights. Their pricing is reasonable and their staff conduct themselves honestly and ethically, sticking to their word. I will continue to use them and hope their company continues to develop along current lines
review stars review stars review stars review stars review stars   20th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Have been using contract heating for a number of years now and was once again pleased with the service provided.


Our boiler needed a new gasket which the engineer didn't have to hand and despite it being out of working hours at this point he went out his way to track it down from another engineer in the area.The part was delivered to the house and within 30mins the boiler was back up and running and saving us needing a return visit the following day.

Highly recommend and will continue using this company.
review stars review stars review stars review stars review stars   12th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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We've used Contract Heating for our annual domestic boiler checks for many years. However, this job was due to two leaking control valves. Replacing them was done by Rob within the time quoted, but a further Gate Valve was also required to be replaced due to it having been poorly installed 15 years previously. Anyway, all work completed on schedule and with due care and consideration for the surroundings and overall neatness of the cabling around the pipes. Rob also provided helpful advice on how to monitor the system's pressure going forwards.
(Resident of Polwarth Terrace, Edinburgh)

review stars review stars review stars review stars review stars   5th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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I do have a service contract for my boiler and they are just so reliable ,great value and always very helpful ,i phoned to have a gas fire serviced which was done at a time and day that suited me and they turned up on time ,the fire was not installed correctly so i needed a gas fitter which the company supplied and they gave me a good discount on the price ,they showed me what they were doing and explained why and it all made sense and did need to be done ,also no mess at all with the service even asked for a dust pan and brush for the mess that was behind fire from chimney ,i have found all the staff helpful ,cheery and reliable ,and they tell you the price before and after vat is added ,and give no pressure to use them ,a truly great company .
review stars review stars review stars review stars review stars   28th March 2017
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating carried out a boiler service for me fairly recently. The whole process from making the booking to the engineer arriving to carry out the work was simple and went fully according to plan . The engineer was polite and very helpful.
review stars review stars review stars review stars review stars   21st March 2017
Value of Products/Services or Work Performed: £1001 - £5000
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A complex trace, access and re-piping job carried out with professional competence by friendly, efficient staff. I shall certainly continue as a customer for any work on our heating system in the future
review stars review stars review stars review stars review stars   28th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Could not ask for a better level of service from "Rob" the gas engineer.

Carried out x2 gas tests with a high level of professionalism and dedication.

Very pleasant and courteous to deal with also very well presented, a very valuable member of staff which is reflected on the company.

A pleasure to do business with, only one downside , the phones are really noisy with a lot of other conversations going on by other staff which can be hard to hear.

Please pass on my thanks to all.
review stars review stars review stars review stars review stars   17th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Always find Contract Heating reliable and well-priced as well as very well-mannered. Today Rob replaced an old heater for us and did a great job. Highly recommended!
review stars review stars review stars review stars review stars   10th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Was very happy with the work carried out as I did need a part for my boiler and got a service too. Very efficient and friendly and reasonably priced I wIll definitely recommend contract heating to my family and friends thank you guys
review stars review stars review stars review stars review stars   8th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Our heating system failed and Contract Heating was contacted. Their engineer arrived when expected and phoned ahead to inform us.
The engineer was very pleasant and fast and efficient and our heating system was back up and running within the hour.
Knowing that service like this is available stops you worrying about things that might go wrong !
Impressive.
review stars review stars review stars review stars review stars   6th February 2017
Value of Products/Services or Work Performed: £1001 - £5000
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They were able to carry out work at short notice for a very reasonable price.

They turned up when they said they would, and did an extremely thorough job.

Also, very polite. Would definitely recommend.
review stars review stars review stars review stars review stars   1st February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent - arrived on time - great service from engineer.
Thank you Contact Heating.
review stars review stars review stars review stars review stars   21st January 2017
Value of Products/Services or Work Performed: £1001 - £5000
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First class company with engineers who turn up on time, keep you fully informed and are very tidy.
The engineer never stopped and although he encountered some issues, he overcame these so we never had to worry.
Very well presented and fully understood our needs. Explained thoroughly before leaving.
Big plus point, seven days later a quality control engineer called to ensure everything was to our complete satisfaction.
Highly recommended.
review stars review stars review stars review stars review stars   13th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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Really nice polite and very helpful staff .Who go out of their way to help you . Good prices and very reliable . Would definitely recommend this company .
review stars review stars review stars review stars review stars   27th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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A combi boiler break down between Christmas and New Year was an unexpected expense, but Contract Heating were available quickly, both the admin staff on the phone and the engineer (Andrew) were understanding, pleasant and helpful. Full terms & conditions explained, the visit happened very soon after my morning call, parts already in hand, and everything was fixed by midday. I was pleased with the job done and advice received, and their professionalism.
review stars review stars review stars review stars review stars   14th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Great company to use, turned up on time, and sorted my boiler really quickly. I'd use them again, because they were so quick and reliable. If only everybody was like this.
review stars review stars review stars review stars review stars   17th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating were recommended by my daughter who uses them for her annual boiler service. a very polite Engineer called half an hour in advance of his arrival and carried out the service. Would definitely recommend to others.

review stars review stars review stars review stars review stars   10th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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This is my 3rd year using Contract Heating to service my boiler and I wouldn't dream of using any other company. Booking a visit is so easy and straight-forward. The Engineer called me 30 mins before his arrival, which is extremely helpful. He was very pleasant and well-mannered. He carried out the service and reassured me if for some reason a problem occurred I was just to call the office and it would be dealt with asap.

Service is so good my Mum has an Engineer booked to carry out a service on her boiler next wk.
review stars review stars review stars review stars review stars   4th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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I am a semi-retired Building Industry professional and act as a private landlord in Edinburgh. I rent only to young professionals or to post graduate students and take great care to vet references and suitability.
Based on a recent annual Gasafe boiler check by Contract Heating's Mr S Rooney I am happy to confirm his excellent attitude to having to deal with an unusual problem regarding essential removal of a small kitchen cabinet 'obstruction.' This was essential to allow him full access to the heat combustion chamber of the boiler to complete his full technical check.
In my opinion Mr Rooney showed an excellent attitude to this work.
review stars review stars review stars review stars review stars   28th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with my Potterton closed system heating with loss of pressure. Eventually found problem to be a leaky plastic to copper underfloor pipe coupling. This could have been horrendous but problem was initially identified on Thursday afternoon by first engineer and fixed by Friday morning by second engineer. Both call outs were at short notice and they were very responsive. High quality of workmanship and knowledge was very apparent. It was not cheap but I was well satisfied and pleased with the overall result especially since I have had bad experiences previously with cowboy plumbers/heating engineers.
review stars review stars review stars review stars review stars   28th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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I chose this company for my vulnerable mother via a recommendation from the GP! Contract Heating has been efficient, courteous and professional. Their communication and service provided offers a smooth and effortless transaction. The engineer we had was a well-mannered young man, clean, professional and friendly. What more can one ask for when dealing with the obligatory boiler service than to actually look forward to the event, because you know it will be carried out reliably. I would highly recommend this company for anyone who 'dreads' a tradesman stepping into their house. You will not be disappointed with the outcome.
review stars review stars review stars review stars review stars   19th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service - quick, efficient and reasonably priced (including any parts).

Friendly and helpful engineers and highly efficient office staff. Good comms - email, text, mobile calls.

(Only drawback is they no longer repair gas fires, only service them.)

review stars review stars review stars review stars review stars   17th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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A reliable service. It has been very easy arrange a visit, the staff was efficient and professional. They communicated well, providing a quote for every possible outcome to the work. The issue was also resolved in a timely manner.

review stars review stars review stars review stars review stars   11th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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We have domestic service and heating cover with Contract Heating.
Our son detected that boiler developed a minor fault whilst I was on holiday abroad.
From poolside I emailed Christine at Contract Heating via company web site (info email). She diaried an engineer visit, text communicated with my son.
Fault repaired within a day as I lay poolside having confidence fault was being dealt with.
How is that for service. First class and I recommend Contract Heating for servicing and heating cover.
review stars review stars review stars review stars review stars   11th October 2016
Value of Products/Services or Work Performed: £1001 - £5000
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I would recommend Contract Heating to anyone - for jobs large or small. Very reliable and professional service. Great value for money. I have been more than happy on the numerous occasions I have used Contract Heating.
review stars review stars review stars review stars review stars   29th September 2016
Value of Products/Services or Work Performed: £1 - £1000
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The work was to service our boiler and gas fires. We were very happy with the whole process from making the booking to the work being completed. The engineer arrived on time, was polite, professional and helpful. We will certainly use this company again.
review stars review stars review stars review stars review stars   8th September 2016
Value of Products/Services or Work Performed: £1 - £1000
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Eric from Contract Heating came out to me yesterday two hours after my call and could not have been more helpful. He got my tired and rather old boiler working again perfectly.

review stars review stars review stars review stars review stars   6th September 2016
Value of Products/Services or Work Performed: £1 - £1000
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Having had new radiators installed last December by another Trusted Traders-approved company, but with no discernible improvement to show for what was a major outlay, I felt I had to call in assistance from another company and selected Contract Heating. An inspired choice!
The highly-experienced engineer arrived on time and went about his work with professionalism and purpose. In under one hour, and using sophisticated equipment, he quickly diagnosed the underlying problems and recalibrated the system, such that all radiators are now operating impressively. And all at modest cost.
I won't hesitate to use this company again, and can recommend them without reservation.
review stars review stars review stars review stars review stars   2nd September 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Right from the start getting a quote for a new boiler to the installation of the boiler was seamless. The moment the engineers arrived to fit the boiler they were polite, efficient and very tidy. Too early to say anything about the new boiler only time will tell, but have no hesitation recommending Contract Heating Ltd
review stars review stars review stars review stars review stars   31st August 2016
Value of Products/Services or Work Performed: £1 - £1000
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Just excellent! Fast, friendly, efficient and helpful. We recommend to everyone!

review stars review stars review stars review stars review stars   24th August 2016
Value of Products/Services or Work Performed: £1001 - £5000
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From first contacting Contract Heating right through to receiving the warranty for a new boiler which they installed - they have been exemplary. Polite, efficient, tidy, great back-up administration, helpful and the product is a good price too. When you finally find a plumbing / heating company like this, you stick with them. Will certainly be recommending to friends and family.
review stars review stars review stars review stars review stars   22nd August 2016
Value of Products/Services or Work Performed: £1001 - £5000
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The service I received was second to none!! The engineer worked none stop until the job was completed I will be recommending contract heating to my friends without hesitation. Fabulous service indeed !!!
review stars review stars review stars review stars review stars   8th August 2016
Value of Products/Services or Work Performed: £1 - £1000
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I have found this company to be responsive and reliable and their work to be of a very high standard.

review stars review stars review stars review stars review stars   1st August 2016
Value of Products/Services or Work Performed: £1 - £1000
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Very efficient, helpful and accommodating service. Leanne excellent in updating us on when engineer would call - would definitely recommend using this company. First class - well done
review stars review stars review stars review stars review stars   22nd July 2016
Value of Products/Services or Work Performed: £1001 - £5000
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We were very pleased with the service provided. They listened carefully to our needs when they came to price it, and the quote was very reasonable compared to others. When they came to install our new boiler they were careful and professional. Definitely would call them again!
review stars review stars review stars review stars review stars   13th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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Fast response and professional, friendly service. Engineer went out of his way to help and explained fully what was required.
review stars review stars review stars review stars review stars   11th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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I called Contract Heating Ltd after being recommended to me by a friend. I have a combi boiler and wasnt getting any hot water from it! I was at work when i called and didn't have the correct make/model of boiler with me. This wasn't a problem Leanne gave me her email address to send the info to. A date and time were confirmed and an engineer came out and fixed the issue. I now have hot water.

I found this company to be Profesional, friendly, knowledgeable and efficient.

I would definitely use their services again and would recommend to anyone needing work done.
review stars review stars review stars review stars review stars   30th June 2016
Value of Products/Services or Work Performed: £1 - £1000
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Smoke alarms needed installation in my flat, complying with new regulations for rented properties, and also my shower needed replacement.

Ben carried out the work together with an apprentice and a plumber. They arrived punctually, communicated clearly and got all done very quickly.

Everything works and looks great - I'd expected unsightly wires/damage to ceiling plaster would be inevitable, but the guys did a terrific job and the paintwork remains intact, and also ensured that there are no unsightly gaps around the replacement shower unit, which is smaller than the old model.

In addition, they cleaned up after themselves, a major plus as there was drilling and a lot of dust.

I would unreservedly reccommend to anyone needing work done.

review stars review stars review stars review stars review stars   27th June 2016
Value of Products/Services or Work Performed: £1 - £1000
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Both engineers were brilliant. Really friendly, knowledgable and efficient. Wouldn't hesitate to use them again.

review stars review stars review stars review stars review stars   17th June 2016
Value of Products/Services or Work Performed: £1001 - £5000
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A very good experience for us - all work done professionally and speedily. I would definitely recommend this company.
review stars review stars review stars review stars review stars   8th June 2016
Value of Products/Services or Work Performed: £1 - £1000
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Had no heating/hot water. Have service contract so 'phoned Contract Heating. Engineer, who was polite and cheerful , arrived within the hour. Boiler repaired within 20 minutes and back working.
review stars review stars review stars review stars review stars   16th May 2016
Value of Products/Services or Work Performed: £1 - £1000
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I found Contract Heating to be very good, arrived when they said they would, advised that the issue wasn't as bad as I thought it was and managed to repair the boiler quickly and at a reasonable cost.
review stars review stars review stars review stars review stars   16th May 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service, quick to respond with courteous staff on the phone and. In carry out the repairs.
review stars review stars review stars review stars review stars   9th May 2016
Value of Products/Services or Work Performed: £1 - £1000
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I used Contract Heating to check and service my home gas boiler.
Their engineer arrived exactly within the timescale promised, was courteous and efficient, did everything necessary and was finished in no time at all. I know they have a lot of very large customer contracts, so I was reassured to find that no job is too small for them.
I will definitely be using Contract Heating again and would have no hesitation in recommending to anyone else.
review stars review stars review stars review stars review stars   8th May 2016
Value of Products/Services or Work Performed: £1001 - £5000
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This trader was very professional.They turned up on time ,had a very good knowledge of the product ,which they repaired quickly and efficiently. I would have no hesitation about recommending them.
review stars review stars review stars review stars review stars   7th May 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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Our old heating system was on "its last legs" so (without any recommendation) contacted Contract Heating to ask for their advice etc. The CH surveyor called round within a couple of days. He quickly assessed the problems with our existing system and with our suggestion and agreement we decided to proceed with obtaining a quote for a totally new heating system.
Within 2 days we had CH's quotation and after one or two questions from us we decided to go ahead with the new installation.
We did not regret this choice as all works were started within 2 weeks with the job itself completed in 4 days. The heating engineers were excellent, they worked hard new exactly what they were doing, were tidy workers and supplied us with a first class new Combi boiler along with new radiators.
We are more than pleased with the result.
review stars review stars review stars review stars review stars   3rd May 2016
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating have never let us down. When the central heating fails and you have no hot water a reliable service is vital and this company always provides this.

Moreover, unlike many of their competitors, they almost always have the parts required to finish the repair at the first visit.

We can not recommend them highly enough.