Calescent Gas & Heating Services Ltd

Superb work by Thomas and his crew. Not the cheapest quote we had, but we were impressed by the professional attention to detail and the fact that the quote contained a lot of specifics, which made us feel there were unlikely to be any unanticipated 'added extras' added down the line.

Removed an old boiler (inefficient, frequently broke down and no longer within current ventilation standards) and replaced with combi boiler. Removed hot water tank. Installed smart thermostatic control unit.

I had been concerned that I might not be able to get a decent hot bath following the removal of the hot water tank, but Thomas listened to my concerns and demonstrated to me the steps he'd taken to ensure I had the best chance possible, within the inherent limits of my building's existing plumbing. Pleased to report that I can fill a toasty hot bath in good time and no risk of the hot water running out part way.

Thomas, Danny and the team were consummate professionals. They all really understood how threatening their presence was to my two year old, and reacted appropriately, engaging with her (chatting about sloths and curly hair and other topics important to toddlers) and ensuring that the environment was as safe as possible (e.g. comprehensive tidy up when they went home on the first evening).

Left the flat clean and tidy. A real pleasure to have in the house.

TOP TOP Profesional people! Thomas is THE best contractor when you need to upgrade, fix or do the annual service of your boiler. He did an excellent job. Replaced my old boiler, moved it from its current place, changed the pipes etc.. in one day, and on top of that left everything clean and tidy. He is also an extremely kind, respectful and friendly man. I highly recommend him!

Had a new boiler fitted. Old one removed from a tricky location. Had a hard time making the decision of where to put the new one. Great service from start to finish. Danny took the time to explain and answer all my questions (from types of boiler available, to making time to talk through my logistical worries!) always keeping communication open. Nothing was too much of a bother. The guys came in and worked for 2 days solid, explaining what they were doing and keeping me in the loop. Really happy with the neat job they’ve done. Professional, understanding and hard working. Thanks Calescent!

Very happy with the quality of the work and the level of service. Calescent are a friendly, professional and trustworthy company that I would fully recommend.

Friendly and efficient service.
Danny went out of his way to squeeze us in one the day we called. Having run through common problems with the boiler arranged a follow up later in the week. Clear communication throughout, 100% will use the guys again and recommend.

Requested a same day call out this morning, and despite a fully booked day Danny from Calescent was able to arrange a call out at the end of his day given the urgency of request. Very happy with the service provided, boiler problem was fixed and Danny gave a really thorough explanation of all the work carried out. Would have no hesitation in using his services again and to recommend.

From start to finish Danny provided a first class service. Looking at our requirements, providing options and suggestions regarding possibilities for a new radiator, fix dripping kitchen tap and fix burst pipe on external tap. Quote was prompt and provided excellent description. Date set and time. Excellent work on the day regarding cleanliness, attention to detail and timescales. A friendly and trusted service. I won't hesitate to call upon Calescent services again in the future.

Danny has undertaken work on our gas combi boiler on 2 occasions and I would highly recommend his services.

As well as being proficient with the work, Danny is exceptional when it comes to explaining, in plain English, the problem concerned and the how and why of fixing it.

He is responsive to messages, sets clear expectations, and arrives when he says he will.

New boiler installed in attic, new radiators and associated pipework.

Very efficient and friendly service including very quick resolve of small leak day after job was complete.

Communication was excellent throughout and in the lead up. Would recommend and will use again.

Thomas is a very helpful person, and always does his best to see you asap. The work carried out was very good and the heating system worked thereafter.

All in all, a pleasure to deal with.

We have no hesitation in wholeheartedly recommending Thomas for a variety of heating and plumbing jobs. He has been a godsend for us, responding quickly, communicating well and carrying out work efficiently and to the highest standards.

I've used Danny at Calescent a couple of times now. He is always prompt to respond to any questions, and does the job to a high standard. I like the fact that he uses WhatsApp because it means that he can easily see photos of the boiler (for example) and can prepare for the job accordingly. I will be using him again for my boiler service and other work and have already recommended him to friends in the area.

Repai boiler to restore heating and hot water. Replaced thermostat pcb board and pump. Danny was friendly , told me what he was doing and why. Even fixed dripping tap!

Boiler serviced
New Thermostat fitted
Replaced a heater

Excellent service and very happy with the work Danny carried out, would highly recommend and use this company again.

Boiler service along with provide and install Hive control system.
Fast efficient and professiona.
Highly recommended.

The boiler would not go of and was making a lot of noise. Danny checked the boiler and then both the heating and hot water systems but they were all working. Although he suspected what was wrong he could not prove it. After some thought he came back and isolated the problem which unfortunately was under a tiled floor. Once diagnosed he quickly corrected the problem but also re positioned the valve so it is now accessible in the future.

It has been easy for us as he has advised us all through the process. The work was done to a high standard in a friendly and efficient way and I would highly recommend the company.

We had a gas boiler system installed in a first floor Victorian flat in Edinburgh In October 2021. Thomas and Danny are very professional, reliable, friendly, honest and provide a first class quality of service at a reasonable price. I would very much recommend this company, they are a great team and you will also be impressed should you commission them to do any work.

Well Done Guy’s and Thankyou.

Installed gas fire. Very professional, friendly, helpful, and reasonably priced. No hesitation in recommending.

Tommy was brilliant - our boiler broke and we had no hot water for a couple of days but he was able to diagnose the issue, order the parts and fix it within a day! Highly recommend.

Super friendly and very professional and reliable. I would highly recommend.