In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Calescent Gas & Heating Services Ltd

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 5.0 out of 5 based on 53 reviews and feedback
Trusted Trader since 2020

Calescent Gas & Heating Services Ltd
25 Farrer Terrace
Edinburgh
EH7 6SG
0131 378 1010

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Business Information

Calescent Gas & Plumbing Services was formed in late 2019 by 2 ex British Gas colleagues Thomas & Danny. Between us we have over 30 years industry experience.

We specialise in boiler repairs but are available for all your domestic gas and plumbing needs, anything from fixing a small leak to carrying out full heating system installations.

We aim to offer a transparent and personalised service for our customers and look to form relationships built on trust, in the hope that our customers will return time and time again.

All our work is carried out to the very highest of standards, whilst taking due care and regard when working in your home.

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Reviews and Feedback

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5.0 out of 5 based on 53 reviews.
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review stars review stars review stars review stars review stars   15th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Highly recommend! Amazing customer service and just generally helpful in anyway he can! Had a miscommunication (my fault not his!) but he called back and got everything sorted. Reliable and friendly. Any future issues I have he is my first call!

review stars review stars review stars review stars review stars   14th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Danny was very professional and courteous throughout my interaction with him. He understood the issue, we agreed on the arrival time and he was there. Did an amazing job from start to finish and I got an invoice by email with all the details. Really genuine business with excellent client service. No need to look for anyone else now definitely the go to company for all your Gas and Heating needs that is very competitive and pleasure to deal with. Thank you.
review stars review stars review stars review stars review stars   1st January 2021
Value of Products/Services or Work Performed: £1 - £1000
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I could not recommend Tom and Dan more. I had two problems with my boiler and both times they came out on the same day. They were tidy, polite and punctual. They talked me through the problem and how they would fix it. After years of searching I have finally found a reliable and excellent value plumber!
review stars review stars review stars review stars review stars   2nd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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New tap fitted, but he tried to find a washer first of all for our odd shaped old tap in order to try to keep the price down. Friendly & pleasant he explained what he was doing & why and then tidied up before leaving. Would definitely use again.
review stars review stars review stars review stars review stars   23rd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our central heating boiler was not working after workmen altered the electrics when having a new kitchen installed. Tam came out twice on very short notice to fix this. The service was excellent and I would recommend this firm to anyone.
review stars review stars review stars review stars review stars   19th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I just want to say how happy I am with the service provided by these guys. I originally contacted them to fit my gas cooker, they were able to squeeze me in 2 days after contacting them. I was charged exactly what I was quoted. Very friendly guys! I text Thomas a few weeks after my initial appointment as I needed some advice about my boiler. Instead of charging me a call out fee he told me over the phone exactly what I needed to do and sent me a photo of the product I needed. A lot of other companies would have charged me even though it was a simple resolution. I cannot thank these guys enough!! Definitely recommend and have saved number for future.
review stars review stars review stars review stars review stars   19th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thank you very much!! Amazing works!!! Very patient for all the questions form people who doesn’t know anything about plumbing jobs. Lots of very useful suggestions been given during work. Strongly recommend and will definitely go with them again!!!
review stars review stars review stars review stars review stars   15th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. As a landlord it was perfect and very easy . Cheers
review stars review stars review stars review stars review stars   14th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Repositioned boiler, upgraded radiators and helped with heating.

Great communication throughout, arrived and completed on time.

Top quality of work.
review stars review stars review stars review stars review stars   14th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Thomas & Danny worked diligently, hard & effectively over a period of 3 days to do a full install on my 18c built flat. They encountered several unexpected issues during the install, but were able to resolve them in a timely manner. Very helpful in explaining the requirements before the install & very satisfied with the invoice too. Happy to recommend & will make use of their offer for the regular service of the new boiler. I'll try & make sure there are some chocolate digestives for the boiler service.
review stars review stars review stars review stars review stars   10th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny turned up a few hours after calling and managed to fix my boiler pretty quickly and for the reasonable call out charge quoted
review stars review stars review stars review stars review stars   10th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great communication, work done quickly and efficiently, and the bill made sense and was very reasonable. Will definitely use again.

review stars review stars review stars review stars review stars   3rd November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Great service from start to finish. Friendly, prompt and efficient. A generally great company
review stars review stars review stars review stars review stars   28th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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5 Stars across the board. Very fast & efficient service.
review stars review stars review stars review stars review stars   21st October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Radiator removal and installation was carried out to a great standard and in good time too. Very professional and excellent value for money and customer service with advice and tips for jew radiator prior to any money changing hands too! Will definitely be using these guys again.
review stars review stars review stars review stars review stars   9th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had my boiler fixed and also got a hive system put in and radiators replaced and fixed.
Great service and very happy to recommend people .
review stars review stars review stars review stars review stars   28th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas gave reliable advice on different products so that I was able to choose what I needed. He kept in touch over the timing of the product being available, and fitted it immediately. His work was professionally done and everything left tidy. He explained exactly how to use the product, and made a video for future reference.
Very good price and service, thank you!
review stars review stars review stars review stars review stars   26th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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We used Calescent Gas & Plumbing to move a radiator and re site our washing machine. He was very professional and completed the work to a high standard and even tidied up after himself. I was very impressed with the work and would definitely recommend.

review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, professional and good value.
review stars review stars review stars review stars review stars   25th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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My partner and I had a problem with our carbon monoxide alarm, it was going off constantly throughout the day/night and we were unsure as to why this was. Panicking, we got in contact with Thomas and he arrived immediately.

Thomas was very professional, knowledgeable and polite. He reassured us straight away and identified the problem quickly. Luckily, it was just a fault with our alarm. Thomas was very prepared as he had brought a new one with him.

The service we received from Thomas was fantastic and we would definitely recommend him to others.
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