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Edinburgh
Trusted Trader

Calescent Gas & Heating Services Ltd

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 5.0 out of 5 based on 97 reviews and feedback
Trusted Trader since 2020

Calescent Gas & Heating Services Ltd
25 Farrer Terrace
Edinburgh
EH7 6SG
0131 378 1010

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Business Information

Calescent Gas & Plumbing Services was formed in 2019 by 2 ex British Gas colleagues Thomas & Danny. Between us we have over 30 years industry experience.

We specialise in boiler repairs but are available for all your domestic gas and heating needs, anything from fixing a small leak to carrying out full heating system installations.

We aim to offer a transparent and personalised service for our customers and look to form relationships built on trust, in the hope that our customers will return time and time again.

All our work is carried out to the very highest of standards, whilst taking due care and regard when working in your home.

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Reviews and Feedback

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5.0 out of 5 based on 97 reviews.
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review stars review stars review stars review stars review stars   24th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny provided an excellent service for us. Clear communication throughout and really helpful with his diagnosis. He also went out of his way to sort the issue which had arisen during the boiler check. Pleasure to deal with, and we will certainly be using him again.
review stars review stars review stars review stars review stars   15th July 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Previous review left in August 2021 for old boiler repair, now had new Vaillant boiler fitted with Hive thermostat and new vertical radiator in kitchen. There was a lot of work around this to install pipework appropriately, install new flue, drill a new core hole and seal the old one (cherry picker arranged to access 2nd floor flat). All was completed whilst my kitchen was refurbished and Danny liaised with the kitchen fitter to make sure everything happened at the right time. I am very happy with the work and as before Danny was good at explaining what was required. The overall service from Calescent was brilliant, right down to registering the boiler warranty. I have no hesitation recommending this company and will use them again when I get some radiators updated/ repositioned. Thanks very much Danny and all at Calescent.
review stars review stars review stars review stars review stars   28th June 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We recently replaced our boiler with Calescent and we’d highly recommend them to anyone. The whole service was made really easy for us from start to finish and we’re so pleased with our new boiler.

We arranged for Danny to come to our home and talk us through our options, he gave us all the information to decide what was best for us and made us feel comfortable to ask as many questions as we wanted.

When the boiler was being installed, Danny let us know well in advance when he would be arriving and what the process would be like, as well as how long it would take.

We have a baby so it was great to know what was going to happen so that I could plan ahead. He even took this into account and made sure we had access to our kitchen for as much of the day as possible.

His estimates for timescales and pricing were always accurate and he was always happy for us to get in touch if there were any changes or if we had follow-up questions. The quality of the work is excellent and our home was left neat and tidy at the end of both days.

Danny is friendly, professional, and very knowledgeable, we’re really pleased that we chose to go with this company.

Thank you!
review stars review stars review stars review stars review stars   31st May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny was friendly, professional and efficient. My boiler was serviced quickly. All correspondence with both Danny and Thomas was very good too.
review stars review stars review stars review stars review stars   17th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Genuinely cannot recommend the guys enough. Always a quick, honest and reliable service. Really fair price for the great work that they do as well as being really nice guys.
review stars review stars review stars review stars review stars   30th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Job: Gas hob setup in the place of Electric hob
Brilliant, amazing and very rare experience I had with Thomas.
When I called Calescent for the first time, luckily Thomas answered my call. Thomas assisted me with lot of patience on whatsapp video call to find out the gas pipe in kitchen which was not there. Have got the reasonable quote and all work carried out like setting up gas pipe into the kitchen and setting up gas hob. You dont find these kind of experience now a days. Very friendly, reasonable price, very high standard quality of work, prompt replies to calls etc. After completion of work, later a week I found some other issue in my home and called Thomas on Sunday where he Immediately came to my home and fixed the issue for free of cost. He have to travel more than 2 hours to reach my home that too on Sunday. Such a sweet and nice person. Warranty for 12 months for the work they have carried out, what else I want. I am glad and lucky fellow to find such a great service and person like Thomas. Go with Calescent & Thomas team if you want friendly, quality and efficient service. Having delicious food now..
Thank You Thomas for your great efforts and service.

Review Image 1 for Calescent Gas & Heating Services Ltd by Jamruth Review Image 2 for Calescent Gas & Heating Services Ltd by Jamruth 
review stars review stars review stars review stars review stars   29th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Superb work by Thomas and his crew. Not the cheapest quote we had, but we were impressed by the professional attention to detail and the fact that the quote contained a lot of specifics, which made us feel there were unlikely to be any unanticipated 'added extras' added down the line.

Removed an old boiler (inefficient, frequently broke down and no longer within current ventilation standards) and replaced with combi boiler. Removed hot water tank. Installed smart thermostatic control unit.

I had been concerned that I might not be able to get a decent hot bath following the removal of the hot water tank, but Thomas listened to my concerns and demonstrated to me the steps he'd taken to ensure I had the best chance possible, within the inherent limits of my building's existing plumbing. Pleased to report that I can fill a toasty hot bath in good time and no risk of the hot water running out part way.

Thomas, Danny and the team were consummate professionals. They all really understood how threatening their presence was to my two year old, and reacted appropriately, engaging with her (chatting about sloths and curly hair and other topics important to toddlers) and ensuring that the environment was as safe as possible (e.g. comprehensive tidy up when they went home on the first evening).

Left the flat clean and tidy. A real pleasure to have in the house.

Review Image 1 for Calescent Gas & Heating Services Ltd by Helen Hare 
review stars review stars review stars review stars review stars   21st March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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TOP TOP Profesional people! Thomas is THE best contractor when you need to upgrade, fix or do the annual service of your boiler. He did an excellent job. Replaced my old boiler, moved it from its current place, changed the pipes etc.. in one day, and on top of that left everything clean and tidy. He is also an extremely kind, respectful and friendly man. I highly recommend him!
review stars review stars review stars review stars review stars   2nd March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Had a new boiler fitted. Old one removed from a tricky location. Had a hard time making the decision of where to put the new one. Great service from start to finish. Danny took the time to explain and answer all my questions (from types of boiler available, to making time to talk through my logistical worries!) always keeping communication open. Nothing was too much of a bother. The guys came in and worked for 2 days solid, explaining what they were doing and keeping me in the loop. Really happy with the neat job they’ve done. Professional, understanding and hard working. Thanks Calescent!

Review Image 1 for Calescent Gas & Heating Services Ltd by Mhairi 
review stars review stars review stars review stars review stars   22nd February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with the quality of the work and the level of service. Calescent are a friendly, professional and trustworthy company that I would fully recommend.
review stars review stars review stars review stars review stars   18th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Friendly and efficient service.
Danny went out of his way to squeeze us in one the day we called. Having run through common problems with the boiler arranged a follow up later in the week. Clear communication throughout, 100% will use the guys again and recommend.
review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Requested a same day call out this morning, and despite a fully booked day Danny from Calescent was able to arrange a call out at the end of his day given the urgency of request. Very happy with the service provided, boiler problem was fixed and Danny gave a really thorough explanation of all the work carried out. Would have no hesitation in using his services again and to recommend.
review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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From start to finish Danny provided a first class service. Looking at our requirements, providing options and suggestions regarding possibilities for a new radiator, fix dripping kitchen tap and fix burst pipe on external tap. Quote was prompt and provided excellent description. Date set and time. Excellent work on the day regarding cleanliness, attention to detail and timescales. A friendly and trusted service. I won't hesitate to call upon Calescent services again in the future.
review stars review stars review stars review stars review stars   6th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny has undertaken work on our gas combi boiler on 2 occasions and I would highly recommend his services.

As well as being proficient with the work, Danny is exceptional when it comes to explaining, in plain English, the problem concerned and the how and why of fixing it.

He is responsive to messages, sets clear expectations, and arrives when he says he will.
review stars review stars review stars review stars review stars   5th February 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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New boiler installed in attic, new radiators and associated pipework.

Very efficient and friendly service including very quick resolve of small leak day after job was complete.

Communication was excellent throughout and in the lead up. Would recommend and will use again.
review stars review stars review stars review stars review stars   11th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Thomas is a very helpful person, and always does his best to see you asap. The work carried out was very good and the heating system worked thereafter.

All in all, a pleasure to deal with.
review stars review stars review stars review stars review stars   2nd January 2022
Value of Products/Services or Work Performed: £1 - £1000
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We have no hesitation in wholeheartedly recommending Thomas for a variety of heating and plumbing jobs. He has been a godsend for us, responding quickly, communicating well and carrying out work efficiently and to the highest standards.

review stars review stars review stars review stars review stars   23rd December 2021
Value of Products/Services or Work Performed: £1 - £1000
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I've used Danny at Calescent a couple of times now. He is always prompt to respond to any questions, and does the job to a high standard. I like the fact that he uses WhatsApp because it means that he can easily see photos of the boiler (for example) and can prepare for the job accordingly. I will be using him again for my boiler service and other work and have already recommended him to friends in the area.
review stars review stars review stars review stars review stars   14th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repai boiler to restore heating and hot water. Replaced thermostat pcb board and pump. Danny was friendly , told me what he was doing and why. Even fixed dripping tap!
review stars review stars review stars review stars review stars   10th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler serviced
New Thermostat fitted
Replaced a heater

Excellent service and very happy with the work Danny carried out, would highly recommend and use this company again.
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