Calescent Gas & Heating Services Ltd

I’ve just had my boiler serviced. They were easy to contact, reliable, very friendly service. Explained what they were doing while they were doing it. Definitely recommend to anyone looking to use their services!

Danny and the team came to look at a boiler that had been dropping pressure for years and was never satisfactorily fixed. They ticked all the boxes.

Arranging an appointment was quick and easy
They turned up when they said they would and called before arriving to keep me updated
Very friendly and considerate when looking at the boiler
Took the time to explain how things worked and what to look out for going forward
Very reasonable price

Highly recommended!

Boiler Install.
After a breakdown with our old central heating system, Thomas came the next day to assess the job, following day I received quotation and from the 3 other quotes we received he was the best on price, quality product offered, timely, most knowledgeable during discussion and kept in contact from start to finish.
Their workmanship is fantastic, efficient and very tidy as well as being incredibly friendly.
We will be contacting them again to undertake all our annual servicing and any other work that we need completed.
I have no hesitations in recommending them.

Had a vaillant boiler fitted and a new shower supplied and fitted, Danny was friendly, on time, reasonably priced and most importantly the genuine article, I have had many a cowboy before but Danny took the time to flush the radiators as well as talking me through everything, felt amazing to have these jobs done to perfection, extremely tidy worker as well, moving things and putting them back tidily, I will never ever use anyone else to do my plumbing requirements anymore, it will be Danny or Thomas who I also met, very good guys and such gentlemen, I will use again and recommend this company to everyone I know, their aftercare is also second to none, use these guys for all your jobs, you will not be disappointed, can’t say enough good things, thank you so much Danny and Thomas!!

Thomas gets 5 stars for every aspect of his workmanship, courtesy and pricing.
We bought a house with underfloor heating and radiators which just were not functioning properly. Several engineers had tried and failed to sort the problems and by the time I contacted Calescent Gas and Heating I had consigned myself to replacing a relatively new boiler. Thomas not only saved me the cost of a new boiler but was willing to patiently explain what exactly the problems were and how he was sorting them. I decided then, having seen the quality of his work, to ask him to install the smart heating control system “Hive”. Again he explained the everything and fitted it perfectly at a very good price.
I now understand the whole system and it works perfectly.
My wife and I are delighted with the work Thomas has done for us and would absolutely trust and recommend him as a 1st class engineer and a lovely guy.

Danny provided an excellent service for us. Clear communication throughout and really helpful with his diagnosis. He also went out of his way to sort the issue which had arisen during the boiler check. Pleasure to deal with, and we will certainly be using him again.

Previous review left in August 2021 for old boiler repair, now had new Vaillant boiler fitted with Hive thermostat and new vertical radiator in kitchen. There was a lot of work around this to install pipework appropriately, install new flue, drill a new core hole and seal the old one (cherry picker arranged to access 2nd floor flat). All was completed whilst my kitchen was refurbished and Danny liaised with the kitchen fitter to make sure everything happened at the right time. I am very happy with the work and as before Danny was good at explaining what was required. The overall service from Calescent was brilliant, right down to registering the boiler warranty. I have no hesitation recommending this company and will use them again when I get some radiators updated/ repositioned. Thanks very much Danny and all at Calescent.

We recently replaced our boiler with Calescent and we’d highly recommend them to anyone. The whole service was made really easy for us from start to finish and we’re so pleased with our new boiler.

We arranged for Danny to come to our home and talk us through our options, he gave us all the information to decide what was best for us and made us feel comfortable to ask as many questions as we wanted.

When the boiler was being installed, Danny let us know well in advance when he would be arriving and what the process would be like, as well as how long it would take.

We have a baby so it was great to know what was going to happen so that I could plan ahead. He even took this into account and made sure we had access to our kitchen for as much of the day as possible.

His estimates for timescales and pricing were always accurate and he was always happy for us to get in touch if there were any changes or if we had follow-up questions. The quality of the work is excellent and our home was left neat and tidy at the end of both days.

Danny is friendly, professional, and very knowledgeable, we’re really pleased that we chose to go with this company.

Thank you!

Danny was friendly, professional and efficient. My boiler was serviced quickly. All correspondence with both Danny and Thomas was very good too.

Genuinely cannot recommend the guys enough. Always a quick, honest and reliable service. Really fair price for the great work that they do as well as being really nice guys.

Job: Gas hob setup in the place of Electric hob
Brilliant, amazing and very rare experience I had with Thomas.
When I called Calescent for the first time, luckily Thomas answered my call. Thomas assisted me with lot of patience on whatsapp video call to find out the gas pipe in kitchen which was not there. Have got the reasonable quote and all work carried out like setting up gas pipe into the kitchen and setting up gas hob. You dont find these kind of experience now a days. Very friendly, reasonable price, very high standard quality of work, prompt replies to calls etc. After completion of work, later a week I found some other issue in my home and called Thomas on Sunday where he Immediately came to my home and fixed the issue for free of cost. He have to travel more than 2 hours to reach my home that too on Sunday. Such a sweet and nice person. Warranty for 12 months for the work they have carried out, what else I want. I am glad and lucky fellow to find such a great service and person like Thomas. Go with Calescent & Thomas team if you want friendly, quality and efficient service. Having delicious food now..
Thank You Thomas for your great efforts and service.

Superb work by Thomas and his crew. Not the cheapest quote we had, but we were impressed by the professional attention to detail and the fact that the quote contained a lot of specifics, which made us feel there were unlikely to be any unanticipated 'added extras' added down the line.

Removed an old boiler (inefficient, frequently broke down and no longer within current ventilation standards) and replaced with combi boiler. Removed hot water tank. Installed smart thermostatic control unit.

I had been concerned that I might not be able to get a decent hot bath following the removal of the hot water tank, but Thomas listened to my concerns and demonstrated to me the steps he'd taken to ensure I had the best chance possible, within the inherent limits of my building's existing plumbing. Pleased to report that I can fill a toasty hot bath in good time and no risk of the hot water running out part way.

Thomas, Danny and the team were consummate professionals. They all really understood how threatening their presence was to my two year old, and reacted appropriately, engaging with her (chatting about sloths and curly hair and other topics important to toddlers) and ensuring that the environment was as safe as possible (e.g. comprehensive tidy up when they went home on the first evening).

Left the flat clean and tidy. A real pleasure to have in the house.

TOP TOP Profesional people! Thomas is THE best contractor when you need to upgrade, fix or do the annual service of your boiler. He did an excellent job. Replaced my old boiler, moved it from its current place, changed the pipes etc.. in one day, and on top of that left everything clean and tidy. He is also an extremely kind, respectful and friendly man. I highly recommend him!

Had a new boiler fitted. Old one removed from a tricky location. Had a hard time making the decision of where to put the new one. Great service from start to finish. Danny took the time to explain and answer all my questions (from types of boiler available, to making time to talk through my logistical worries!) always keeping communication open. Nothing was too much of a bother. The guys came in and worked for 2 days solid, explaining what they were doing and keeping me in the loop. Really happy with the neat job they’ve done. Professional, understanding and hard working. Thanks Calescent!

Very happy with the quality of the work and the level of service. Calescent are a friendly, professional and trustworthy company that I would fully recommend.

Friendly and efficient service.
Danny went out of his way to squeeze us in one the day we called. Having run through common problems with the boiler arranged a follow up later in the week. Clear communication throughout, 100% will use the guys again and recommend.

Requested a same day call out this morning, and despite a fully booked day Danny from Calescent was able to arrange a call out at the end of his day given the urgency of request. Very happy with the service provided, boiler problem was fixed and Danny gave a really thorough explanation of all the work carried out. Would have no hesitation in using his services again and to recommend.

From start to finish Danny provided a first class service. Looking at our requirements, providing options and suggestions regarding possibilities for a new radiator, fix dripping kitchen tap and fix burst pipe on external tap. Quote was prompt and provided excellent description. Date set and time. Excellent work on the day regarding cleanliness, attention to detail and timescales. A friendly and trusted service. I won't hesitate to call upon Calescent services again in the future.

Danny has undertaken work on our gas combi boiler on 2 occasions and I would highly recommend his services.

As well as being proficient with the work, Danny is exceptional when it comes to explaining, in plain English, the problem concerned and the how and why of fixing it.

He is responsive to messages, sets clear expectations, and arrives when he says he will.

New boiler installed in attic, new radiators and associated pipework.

Very efficient and friendly service including very quick resolve of small leak day after job was complete.

Communication was excellent throughout and in the lead up. Would recommend and will use again.