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Edinburgh
Trusted Trader

Calescent Gas & Heating Services Ltd

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 5.0 out of 5 based on 111 reviews and feedback.
Trusted Trader member since 2020.

Calescent Gas & Heating Services Ltd
25 Farrer Terrace
Edinburgh
EH7 6SG
0131 378 1010

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Business Information

Calescent Gas & Plumbing Services was formed in 2019 by 2 ex British Gas colleagues Thomas & Danny. Between us we have over 30 years industry experience.

We specialise in boiler repairs but are available for all your domestic gas and heating needs, anything from fixing a small leak to carrying out full heating system installations.

We aim to offer a transparent and personalised service for our customers and look to form relationships built on trust, in the hope that our customers will return time and time again.

All our work is carried out to the very highest of standards, whilst taking due care and regard when working in your home.

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Reviews and Feedback

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5.0 out of 5 based on 111 reviews.
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review stars review stars review stars review stars review stars   11th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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New to Edinburgh so had to use this site to find a gas engineer. Was extremely happy with the work carried out and the honest and professional advice provided by Thomas.
review stars review stars review stars review stars review stars   9th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Many thanks for the help with our emergency today.
review stars review stars review stars review stars review stars   5th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Danny diagnosed a very annoying problem I had with a noisy toilet flush valve and replaced it between Christmas and New Year. Really appreciate the professional help at a busy time of the year. Will be asking Danny to do a boiler service and flush the heating system in the spring.

review stars review stars review stars review stars review stars   28th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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As first time home owners, we had absolutely no clue what to do with the boiler in our flat. The engineer who visited us was honest, warm and unpatronising- he showed us how the heating system worked, and even re-soldered a pipe that had been installed incorrectly by the previous owners. He educated us and offered honest advice so we could make an informed decision about replacing our boiler, when he could easily have taken advantage of our inexperience! These guys are absolutely fantastic!

review stars review stars review stars review stars review stars   27th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Danny was really helpful and accommodated an out of hours call to a very cold house! Very knowledgeable and methodical fault finding led to an excellent result, and put my mind at rest with a service on the boiler. He also provided replacement parts immediately and did a tidy install. Friendly, helpful, informative. 10/10
review stars review stars review stars review stars review stars   20th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Danny from Calescent could not have been more professional in his approach to servicing and maintaining our heating and hot water system .. only to willing to give out of hours advice over the telephone and follow up call next day.
Site visit to replace central heating motor scheduled and completed .. during visit double checked other items inclusive of our hive control.
I have no issues to recommend Calescent for any heating and plumbing activities … it’s great to have 100% company commitment who put the customer first .. great company and thanks from myself and family .
Highly recommended

review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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The process to install our boiler was carried out with professionalism. Danny went the extra mile to explain the options and arrive at
the best solutions which was much appreciated. I would have no hesitation in recommending this company to family and friends.
review stars review stars review stars review stars review stars   22nd June 2023
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Calascent Gas and Heating Services after reading glowing reviews from different sites.

We needed a thermostat fitted and Thomas booked us in promptly and completed the job with ease and perfection. Although I had misinformed him about the type of boiler we had, he was still friendly, patient and professional and managed to find the correct thermostat for our type of boiler.

I would highly recommend Calascent Gas and Heating Services, they provide excellent customer service and are transparent about their prices before booking.

review stars review stars review stars review stars review stars   14th June 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement Combi boiler and sorting out gas pipe behind oven. Work completed on time. Danny's effort to minimise disruption to our kitchen was commendable. Overall more than pleased with the work done and service given. Top marks.
review stars review stars review stars review stars review stars   31st January 2023
Value of Products/Services or Work Performed: £1 - £1000
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I’ve just had my boiler serviced. They were easy to contact, reliable, very friendly service. Explained what they were doing while they were doing it. Definitely recommend to anyone looking to use their services!
review stars review stars review stars review stars review stars   21st December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny and the team came to look at a boiler that had been dropping pressure for years and was never satisfactorily fixed. They ticked all the boxes.

Arranging an appointment was quick and easy
They turned up when they said they would and called before arriving to keep me updated
Very friendly and considerate when looking at the boiler
Took the time to explain how things worked and what to look out for going forward
Very reasonable price

Highly recommended!
review stars review stars review stars review stars review stars   22nd November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Boiler Install.
After a breakdown with our old central heating system, Thomas came the next day to assess the job, following day I received quotation and from the 3 other quotes we received he was the best on price, quality product offered, timely, most knowledgeable during discussion and kept in contact from start to finish.
Their workmanship is fantastic, efficient and very tidy as well as being incredibly friendly.
We will be contacting them again to undertake all our annual servicing and any other work that we need completed.
I have no hesitations in recommending them.
review stars review stars review stars review stars review stars   12th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Had a vaillant boiler fitted and a new shower supplied and fitted, Danny was friendly, on time, reasonably priced and most importantly the genuine article, I have had many a cowboy before but Danny took the time to flush the radiators as well as talking me through everything, felt amazing to have these jobs done to perfection, extremely tidy worker as well, moving things and putting them back tidily, I will never ever use anyone else to do my plumbing requirements anymore, it will be Danny or Thomas who I also met, very good guys and such gentlemen, I will use again and recommend this company to everyone I know, their aftercare is also second to none, use these guys for all your jobs, you will not be disappointed, can’t say enough good things, thank you so much Danny and Thomas!!

Review Image 1 for Calescent Gas & Heating Services Ltd by Victoria Randall Review Image 2 for Calescent Gas & Heating Services Ltd by Victoria Randall 
review stars review stars review stars review stars review stars   9th October 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Thomas gets 5 stars for every aspect of his workmanship, courtesy and pricing.
We bought a house with underfloor heating and radiators which just were not functioning properly. Several engineers had tried and failed to sort the problems and by the time I contacted Calescent Gas and Heating I had consigned myself to replacing a relatively new boiler. Thomas not only saved me the cost of a new boiler but was willing to patiently explain what exactly the problems were and how he was sorting them. I decided then, having seen the quality of his work, to ask him to install the smart heating control system “Hive”. Again he explained the everything and fitted it perfectly at a very good price.
I now understand the whole system and it works perfectly.
My wife and I are delighted with the work Thomas has done for us and would absolutely trust and recommend him as a 1st class engineer and a lovely guy.
review stars review stars review stars review stars review stars   24th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny provided an excellent service for us. Clear communication throughout and really helpful with his diagnosis. He also went out of his way to sort the issue which had arisen during the boiler check. Pleasure to deal with, and we will certainly be using him again.
review stars review stars review stars review stars review stars   15th July 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Previous review left in August 2021 for old boiler repair, now had new Vaillant boiler fitted with Hive thermostat and new vertical radiator in kitchen. There was a lot of work around this to install pipework appropriately, install new flue, drill a new core hole and seal the old one (cherry picker arranged to access 2nd floor flat). All was completed whilst my kitchen was refurbished and Danny liaised with the kitchen fitter to make sure everything happened at the right time. I am very happy with the work and as before Danny was good at explaining what was required. The overall service from Calescent was brilliant, right down to registering the boiler warranty. I have no hesitation recommending this company and will use them again when I get some radiators updated/ repositioned. Thanks very much Danny and all at Calescent.
review stars review stars review stars review stars review stars   28th June 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We recently replaced our boiler with Calescent and we’d highly recommend them to anyone. The whole service was made really easy for us from start to finish and we’re so pleased with our new boiler.

We arranged for Danny to come to our home and talk us through our options, he gave us all the information to decide what was best for us and made us feel comfortable to ask as many questions as we wanted.

When the boiler was being installed, Danny let us know well in advance when he would be arriving and what the process would be like, as well as how long it would take.

We have a baby so it was great to know what was going to happen so that I could plan ahead. He even took this into account and made sure we had access to our kitchen for as much of the day as possible.

His estimates for timescales and pricing were always accurate and he was always happy for us to get in touch if there were any changes or if we had follow-up questions. The quality of the work is excellent and our home was left neat and tidy at the end of both days.

Danny is friendly, professional, and very knowledgeable, we’re really pleased that we chose to go with this company.

Thank you!
review stars review stars review stars review stars review stars   31st May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny was friendly, professional and efficient. My boiler was serviced quickly. All correspondence with both Danny and Thomas was very good too.
review stars review stars review stars review stars review stars   17th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Genuinely cannot recommend the guys enough. Always a quick, honest and reliable service. Really fair price for the great work that they do as well as being really nice guys.
review stars review stars review stars review stars review stars   30th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Job: Gas hob setup in the place of Electric hob
Brilliant, amazing and very rare experience I had with Thomas.
When I called Calescent for the first time, luckily Thomas answered my call. Thomas assisted me with lot of patience on whatsapp video call to find out the gas pipe in kitchen which was not there. Have got the reasonable quote and all work carried out like setting up gas pipe into the kitchen and setting up gas hob. You dont find these kind of experience now a days. Very friendly, reasonable price, very high standard quality of work, prompt replies to calls etc. After completion of work, later a week I found some other issue in my home and called Thomas on Sunday where he Immediately came to my home and fixed the issue for free of cost. He have to travel more than 2 hours to reach my home that too on Sunday. Such a sweet and nice person. Warranty for 12 months for the work they have carried out, what else I want. I am glad and lucky fellow to find such a great service and person like Thomas. Go with Calescent & Thomas team if you want friendly, quality and efficient service. Having delicious food now..
Thank You Thomas for your great efforts and service.

Review Image 1 for Calescent Gas & Heating Services Ltd by Jamruth Review Image 2 for Calescent Gas & Heating Services Ltd by Jamruth 
review stars review stars review stars review stars review stars   29th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Superb work by Thomas and his crew. Not the cheapest quote we had, but we were impressed by the professional attention to detail and the fact that the quote contained a lot of specifics, which made us feel there were unlikely to be any unanticipated 'added extras' added down the line.

Removed an old boiler (inefficient, frequently broke down and no longer within current ventilation standards) and replaced with combi boiler. Removed hot water tank. Installed smart thermostatic control unit.

I had been concerned that I might not be able to get a decent hot bath following the removal of the hot water tank, but Thomas listened to my concerns and demonstrated to me the steps he'd taken to ensure I had the best chance possible, within the inherent limits of my building's existing plumbing. Pleased to report that I can fill a toasty hot bath in good time and no risk of the hot water running out part way.

Thomas, Danny and the team were consummate professionals. They all really understood how threatening their presence was to my two year old, and reacted appropriately, engaging with her (chatting about sloths and curly hair and other topics important to toddlers) and ensuring that the environment was as safe as possible (e.g. comprehensive tidy up when they went home on the first evening).

Left the flat clean and tidy. A real pleasure to have in the house.

Review Image 1 for Calescent Gas & Heating Services Ltd by Helen Hare 
review stars review stars review stars review stars review stars   21st March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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TOP TOP Profesional people! Thomas is THE best contractor when you need to upgrade, fix or do the annual service of your boiler. He did an excellent job. Replaced my old boiler, moved it from its current place, changed the pipes etc.. in one day, and on top of that left everything clean and tidy. He is also an extremely kind, respectful and friendly man. I highly recommend him!
review stars review stars review stars review stars review stars   2nd March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Had a new boiler fitted. Old one removed from a tricky location. Had a hard time making the decision of where to put the new one. Great service from start to finish. Danny took the time to explain and answer all my questions (from types of boiler available, to making time to talk through my logistical worries!) always keeping communication open. Nothing was too much of a bother. The guys came in and worked for 2 days solid, explaining what they were doing and keeping me in the loop. Really happy with the neat job they’ve done. Professional, understanding and hard working. Thanks Calescent!

Review Image 1 for Calescent Gas & Heating Services Ltd by Mhairi 
review stars review stars review stars review stars review stars   22nd February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with the quality of the work and the level of service. Calescent are a friendly, professional and trustworthy company that I would fully recommend.
review stars review stars review stars review stars review stars   18th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Friendly and efficient service.
Danny went out of his way to squeeze us in one the day we called. Having run through common problems with the boiler arranged a follow up later in the week. Clear communication throughout, 100% will use the guys again and recommend.
review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Requested a same day call out this morning, and despite a fully booked day Danny from Calescent was able to arrange a call out at the end of his day given the urgency of request. Very happy with the service provided, boiler problem was fixed and Danny gave a really thorough explanation of all the work carried out. Would have no hesitation in using his services again and to recommend.
review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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From start to finish Danny provided a first class service. Looking at our requirements, providing options and suggestions regarding possibilities for a new radiator, fix dripping kitchen tap and fix burst pipe on external tap. Quote was prompt and provided excellent description. Date set and time. Excellent work on the day regarding cleanliness, attention to detail and timescales. A friendly and trusted service. I won't hesitate to call upon Calescent services again in the future.
review stars review stars review stars review stars review stars   6th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny has undertaken work on our gas combi boiler on 2 occasions and I would highly recommend his services.

As well as being proficient with the work, Danny is exceptional when it comes to explaining, in plain English, the problem concerned and the how and why of fixing it.

He is responsive to messages, sets clear expectations, and arrives when he says he will.
review stars review stars review stars review stars review stars   5th February 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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New boiler installed in attic, new radiators and associated pipework.

Very efficient and friendly service including very quick resolve of small leak day after job was complete.

Communication was excellent throughout and in the lead up. Would recommend and will use again.
review stars review stars review stars review stars review stars   11th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Thomas is a very helpful person, and always does his best to see you asap. The work carried out was very good and the heating system worked thereafter.

All in all, a pleasure to deal with.
review stars review stars review stars review stars review stars   2nd January 2022
Value of Products/Services or Work Performed: £1 - £1000
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We have no hesitation in wholeheartedly recommending Thomas for a variety of heating and plumbing jobs. He has been a godsend for us, responding quickly, communicating well and carrying out work efficiently and to the highest standards.

review stars review stars review stars review stars review stars   23rd December 2021
Value of Products/Services or Work Performed: £1 - £1000
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I've used Danny at Calescent a couple of times now. He is always prompt to respond to any questions, and does the job to a high standard. I like the fact that he uses WhatsApp because it means that he can easily see photos of the boiler (for example) and can prepare for the job accordingly. I will be using him again for my boiler service and other work and have already recommended him to friends in the area.
review stars review stars review stars review stars review stars   14th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repai boiler to restore heating and hot water. Replaced thermostat pcb board and pump. Danny was friendly , told me what he was doing and why. Even fixed dripping tap!
review stars review stars review stars review stars review stars   10th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Boiler serviced
New Thermostat fitted
Replaced a heater

Excellent service and very happy with the work Danny carried out, would highly recommend and use this company again.
review stars review stars review stars review stars review stars   29th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service along with provide and install Hive control system.
Fast efficient and professiona.
Highly recommended.
review stars review stars review stars review stars review stars   16th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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The boiler would not go of and was making a lot of noise. Danny checked the boiler and then both the heating and hot water systems but they were all working. Although he suspected what was wrong he could not prove it. After some thought he came back and isolated the problem which unfortunately was under a tiled floor. Once diagnosed he quickly corrected the problem but also re positioned the valve so it is now accessible in the future.

It has been easy for us as he has advised us all through the process. The work was done to a high standard in a friendly and efficient way and I would highly recommend the company.
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had a gas boiler system installed in a first floor Victorian flat in Edinburgh In October 2021. Thomas and Danny are very professional, reliable, friendly, honest and provide a first class quality of service at a reasonable price. I would very much recommend this company, they are a great team and you will also be impressed should you commission them to do any work.

Well Done Guy’s and Thankyou.
review stars review stars review stars review stars review stars   12th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Installed gas fire. Very professional, friendly, helpful, and reasonably priced. No hesitation in recommending.

review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Tommy was brilliant - our boiler broke and we had no hot water for a couple of days but he was able to diagnose the issue, order the parts and fix it within a day! Highly recommend.
review stars review stars review stars review stars review stars   31st August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Super friendly and very professional and reliable. I would highly recommend.
review stars review stars review stars review stars review stars   5th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely delighted with the boiler repair service. The boiler is old and in a really awkward place and I was worried it wouldn't be possible to fix it. I called Danny on the Friday and he quickly diagnosed the problem specific to the boiler make, ordered the parts and came to fix it on the Monday. I was very impressed with how helpful Danny was and willing to solve the problem of accessing the boiler so that it could be repaired. I think a lot of folk would've thought it was too much trouble. I would definitely recommend and will use their services again when the boiler is replaced. Thank you very much.
review stars review stars review stars review stars review stars   29th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Approached Calescent Gas & Heating Services Ltd for a boiler service and some general plumbing repairs after moving into a new house. From first contact to completion both Thomas and Danny were excellent. Danny visited the house and completed the work without fuss, despite being faced with a number of problems. He looked after the house and made sure it was tidy before leaving. I'll recommend this company 100%.
review stars review stars review stars review stars review stars   11th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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radiator fell off wall bracket, accurate quote given, turned up on time hassle free quick work done. zero complaints
review stars review stars review stars review stars review stars   30th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fixed our boiler which turned out to be falling to bits. Was great value. Did such a good job, really easy to contact and so helpful. Couldnt recommend highly enough.

review stars review stars review stars review stars review stars   23rd April 2021
Value of Products/Services or Work Performed: £1 - £1000
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I highly recommend this company and will certainly use them again in the future. I had two other companies suggest the job would be complex and expensive but Danny and Thomas dealt with it quickly and for a very good price, making sure that we had hot water and heating again in no time. Excellent service and very much appreciated.
review stars review stars review stars review stars review stars   16th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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We just had our boiler serviced by Danny at Calescent and he was extremely professional and thorough. I have used this company since they started out on their own and it is so good to have someone I can rely on with so much experience. I know I will be charged a reasonable price and can trust their assessment of work needed. Would recommend company to others.
review stars review stars review stars review stars review stars   30th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Danny came round the day after I got in touch, which was amazingly quick! We've purchased a tenement flat, and were looking for someone to come and rip out the dodgy fireplace and disconnect the gas pipe. He did a super job, and was in and out much quicker than we expected. Excellent communication as well - we had a phone call & exchanged a few Whatsapp messages with pictures of the fire place the day before to set the scene. 100% would both use Calescent again and recommend them!

review stars review stars review stars review stars review stars   29th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Danny and Thomas converted our heating and hot water system and installed a new combi boiler for us. They came in advance to prepare the dated system for the install, and then re-plumbed and installed a new combi boiler for us. Pipework was very neat and well laid out, they worked efficiently and set up our system in a day. They provided one of the best prices in the market and were very prompt in getting in touch and keeping us updated with what was happening. They cleared up all the waste materials and left no mess behind at all, including work conducted in the loft. Highly recommend them and will use them again in the future for servicing and any other works.

review stars review stars review stars review stars review stars   28th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Danny serviced our boiler and did a great job. We had a drip that he fixed, too. Really fast service (came the day after phoning) and was friendly and thorough. Will definitely use them again next year.

review stars review stars review stars review stars review stars   24th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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I have called Thomas and the team on many occasions for boiler issues (I have a very old boiler) and they are so accommodating and will try and squeeze in last minute call outs wherever possible. They are great at their jobs, they are friendly, polite and also wear shoe coverings in the house which is a lovely touch! I cannot fault their service in any way and would only use this company for all my boiler or gas appliances!
review stars review stars review stars review stars review stars   23rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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I called on a Monday morning with what we thought was a drip coming from the boiler, Danny came round the next day to have a look. Turns out the boiler was fine but Danny was very thorough and checked everything was running okay. We did however we did have some leaking taps, which he fixed, much to my delight. Friendly, speedy service and excellent communication. I'd definitely recommend them!
review stars review stars review stars review stars review stars   23rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very reliable, contact was very quick after initial message. Phoned to say he was coming and tidied up work from a previous tradesman, very nice and helped and explained everything we needed to know about our new product. We have arranged for him to come back to service our gas appliances and boiler.
review stars review stars review stars review stars review stars   9th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Calescent at short notice after my boiler developed an issue and my boiler care provider couldn't get anyone out to me. Thomas came out within the hour, identified the problem and got the heating back up and running for me really quickly. I chose them after reading positive reviews online, which I fully agree with and I'd definitely recommend them to others.
review stars review stars review stars review stars review stars   26th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We contacted Calescent for a full central heating installation which included the removable of an old Warm Air Heating System and water heater. They were able to complete the job within the first two days of us moving in which enabled us to have all rooms re-floored and carpeted immediately which really helped get us settled in! Very competitive pricing for the whole job and super helpful on all aspects of planning positioning for new radiators & boiler. On the job, both were very friendly and efficient and even though the house we a bit like a building site from other work being carried out, they cleaned up after themselves at the end of both days work.
Thoroughly impressed with these guys and would highly recommend Calescent to anyone.
review stars review stars review stars review stars review stars   19th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very helpful and efficient. Serviced boiler and sorted a leak.
review stars review stars review stars review stars review stars   18th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Thomas was very friendly & efficient.
I had a central heating leak. He was quick to diagnose & fix the same day.
review stars review stars review stars review stars review stars   16th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had a radiator replaced. I thought the price quoted was very competitive, good communication regarding status of my order and scheduling the work to be done.

Danny was lovely and cleaned up thoroughly after he was finished. The job took longer than he had expected but at no point did this seem like an issue.

I'm really pleased with the quality of the work and will definitely use Calescent again if needed. Highly recommend.

Review Image 1 for Calescent Gas & Heating Services Ltd 
review stars review stars review stars review stars review stars   16th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Danny and Tommy were very professional and friendly. They removed our old back boiler and tank, fitted new combi boiler, all new radiators and nest heating system. All done within timescales, tidied up after themselves and were really helpful. Would happily use them again for any further work.
review stars review stars review stars review stars review stars   15th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Highly recommend! Amazing customer service and just generally helpful in anyway he can! Had a miscommunication (my fault not his!) but he called back and got everything sorted. Reliable and friendly. Any future issues I have he is my first call!

review stars review stars review stars review stars review stars   14th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Danny was very professional and courteous throughout my interaction with him. He understood the issue, we agreed on the arrival time and he was there. Did an amazing job from start to finish and I got an invoice by email with all the details. Really genuine business with excellent client service. No need to look for anyone else now definitely the go to company for all your Gas and Heating needs that is very competitive and pleasure to deal with. Thank you.
review stars review stars review stars review stars review stars   1st January 2021
Value of Products/Services or Work Performed: £1 - £1000
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I could not recommend Tom and Dan more. I had two problems with my boiler and both times they came out on the same day. They were tidy, polite and punctual. They talked me through the problem and how they would fix it. After years of searching I have finally found a reliable and excellent value plumber!
review stars review stars review stars review stars review stars   2nd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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New tap fitted, but he tried to find a washer first of all for our odd shaped old tap in order to try to keep the price down. Friendly & pleasant he explained what he was doing & why and then tidied up before leaving. Would definitely use again.
review stars review stars review stars review stars review stars   23rd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our central heating boiler was not working after workmen altered the electrics when having a new kitchen installed. Tam came out twice on very short notice to fix this. The service was excellent and I would recommend this firm to anyone.
review stars review stars review stars review stars review stars   19th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I just want to say how happy I am with the service provided by these guys. I originally contacted them to fit my gas cooker, they were able to squeeze me in 2 days after contacting them. I was charged exactly what I was quoted. Very friendly guys! I text Thomas a few weeks after my initial appointment as I needed some advice about my boiler. Instead of charging me a call out fee he told me over the phone exactly what I needed to do and sent me a photo of the product I needed. A lot of other companies would have charged me even though it was a simple resolution. I cannot thank these guys enough!! Definitely recommend and have saved number for future.
review stars review stars review stars review stars review stars   19th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thank you very much!! Amazing works!!! Very patient for all the questions form people who doesn’t know anything about plumbing jobs. Lots of very useful suggestions been given during work. Strongly recommend and will definitely go with them again!!!
review stars review stars review stars review stars review stars   15th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. As a landlord it was perfect and very easy . Cheers
review stars review stars review stars review stars review stars   14th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Repositioned boiler, upgraded radiators and helped with heating.

Great communication throughout, arrived and completed on time.

Top quality of work.
review stars review stars review stars review stars review stars   14th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Thomas & Danny worked diligently, hard & effectively over a period of 3 days to do a full install on my 18c built flat. They encountered several unexpected issues during the install, but were able to resolve them in a timely manner. Very helpful in explaining the requirements before the install & very satisfied with the invoice too. Happy to recommend & will make use of their offer for the regular service of the new boiler. I'll try & make sure there are some chocolate digestives for the boiler service.
review stars review stars review stars review stars review stars   10th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny turned up a few hours after calling and managed to fix my boiler pretty quickly and for the reasonable call out charge quoted
review stars review stars review stars review stars review stars   10th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great communication, work done quickly and efficiently, and the bill made sense and was very reasonable. Will definitely use again.

review stars review stars review stars review stars review stars   3rd November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Great service from start to finish. Friendly, prompt and efficient. A generally great company
review stars review stars review stars review stars review stars   28th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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5 Stars across the board. Very fast & efficient service.
review stars review stars review stars review stars review stars   21st October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Radiator removal and installation was carried out to a great standard and in good time too. Very professional and excellent value for money and customer service with advice and tips for jew radiator prior to any money changing hands too! Will definitely be using these guys again.
review stars review stars review stars review stars review stars   9th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had my boiler fixed and also got a hive system put in and radiators replaced and fixed.
Great service and very happy to recommend people .
review stars review stars review stars review stars review stars   28th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas gave reliable advice on different products so that I was able to choose what I needed. He kept in touch over the timing of the product being available, and fitted it immediately. His work was professionally done and everything left tidy. He explained exactly how to use the product, and made a video for future reference.
Very good price and service, thank you!
review stars review stars review stars review stars review stars   26th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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We used Calescent Gas & Plumbing to move a radiator and re site our washing machine. He was very professional and completed the work to a high standard and even tidied up after himself. I was very impressed with the work and would definitely recommend.

review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, professional and good value.
review stars review stars review stars review stars review stars   25th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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My partner and I had a problem with our carbon monoxide alarm, it was going off constantly throughout the day/night and we were unsure as to why this was. Panicking, we got in contact with Thomas and he arrived immediately.

Thomas was very professional, knowledgeable and polite. He reassured us straight away and identified the problem quickly. Luckily, it was just a fault with our alarm. Thomas was very prepared as he had brought a new one with him.

The service we received from Thomas was fantastic and we would definitely recommend him to others.
review stars review stars review stars review stars review stars   21st August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas was very pleasant, professional, respectful, an excellent communicator, and great problem solver. He identified the fault with the boiler and replaced the PCB next day, and advised us on how to deal with the incoming rain.
Job was done very quickly and reasonably. Would definitely recommend.
review stars review stars review stars review stars review stars   19th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Discovered at 5pm on Friday we had no hot water or heating due to a boiler fault.
Thomas came highly recommended through a friend. She called him on Sunday, and I received a text confirming he could come Monday mid morning.
True to his word he phoned to advise on his way, arrived on time, handed me his credentials and pulled on shoe protectors! Not often seen in tradesmen but most appreciated!
He was friendly knowledgeable, instantly diagnosed fault and quickly fixed it.
No hassle or messing about.
He also fixed a couple of hissing radiators without hesitation when I put him on the spot!

He emailed through his invoice and very happy with the cost.
Will definitely use Thomas again and will recommend to others.
Don’t look any further you won’t be disappointed.
review stars review stars review stars review stars review stars   12th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Thomas supplied and fitted a new boiler for us. At all times he was great to communicate with, he completed the job in the time he said he would and without any fuss, all while providing excellent value. Would use again and recommend.

review stars review stars review stars review stars review stars   12th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had two leaks in our toilet fixed, cannot praise Thomas highly enough. He was friendly & Professional & answered any questions we had quickly & clearly.
Thomas made sure that both leaks were completely repaired, & even fixed another issue with the stability of the toilet. He didn't send us his invoice until he was sure the repairs were completed. We're still in shock at how low his bill was!
I would recommend Thomas to anyone & we will definitely contact him again to deal with any Plumbing issue. 6 Stars! ☆☆☆☆☆☆
review stars review stars review stars review stars review stars   11th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas replaced the filter on the boiler as it had begun to leak. He also serviced the boiler. The service provided really was excellent, really friendly, reliable and also very tidy. Would highly recommend Calescent to anyone who needs a plumber.
review stars review stars review stars review stars review stars   10th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Very well done job, reliable.
review stars review stars review stars review stars review stars   10th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Boiler fault over the weekend. Attended on Monday soon after I made contact. Fault fixed and boiler checked. Friendly and will use again.

review stars review stars review stars review stars review stars   4th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas is a very professional and friendly person. He has alot of experience in plumbing and this showed in the quality of the work done. He is very reliable and took the time to do everything properly.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas came to my property quickly after I called about an active leak and identified and stopped the initial problem straight away. He then took the time to make sure everything was up and running (including heading out to get a further part that was required). Brilliant service, great value for money and I would definitely use again.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fast ,friendly and efficient service would use again

review stars review stars review stars review stars review stars   29th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Contacted Thomas to service a combi-boiler and fix a small leak. He was friendly and professional at every stage. Excellent communication arranging a time. Work carried out to a high standard. Offered lots of useful advice and clear explanations. Final bill was very reasonable too. He's now top of our list for any plumbing/heating work we might need doing.
review stars review stars review stars review stars review stars   24th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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First class service and competence. Tom had my 18 year old boiler up and running smoothly within a 2 days (parts ordered). Friendly knowledgeable and no faffing about. Very highly recommended.
review stars review stars review stars review stars review stars   21st July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Calescent Services carried out an outstanding project on our new bathroom from start to finish. Always cleaned up, made us aware of any snagging and that was dealt with professionally. Above all their enthusiasm for the project was great to see.
review stars review stars review stars review stars review stars   22nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas installed a vertical radiator in my kitchen after first removing the old one.
The new radiator was installed in a new location, so this required some moving of pipework, and under floor access.
Although the job wasn't as plain sailing as originally envisaged and involved additional work, Thomas made a very professional job of the finish, and his customer service was always very helpful, courteous and prompt.
I'd have no hesitation in using his services again or recommending to others.

Review Image 1 for Calescent Gas & Heating Services Ltd by Ross Philip 
review stars review stars review stars review stars review stars   12th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had an outside tap fitted
The service was brilliant, communication was fantastic and the job was carried out thoroughly. Very friendly as-well. I would 100% use this company again and would most definitely recommend to friends and family 10/10
review stars review stars review stars review stars review stars   9th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had a kitchen sink and taps replaced and a bathroom sink and taps and bath taps replaced.
I would highly recommend this trader, He came when he said he would, gave suggestions to allow me to get exactly what I was looking for . I was very happy with the finished product and he was very tidy when undertaking his work.

review stars review stars review stars review stars review stars   8th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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I used this business to service my boiler, Tam was very professional and helpful. Communication was great with quick responses. Turned up on time and was tidy, proficient and professional. Will be using this business in future and will be my first stop for plumbing, etc. I have already recommended to a friend who has since recommended him to another person. Highly recommended.
review stars review stars review stars review stars review stars   7th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Combi boiler install
Our last boiler broke down on Hogmanay and Thomas came to look at it on the 2nd January, and installed a new one for us on the 3rd. He did a fantastic job and we were so pleased with everything. I would highly recommend. Nothing was too much trouble and we were given really helpful information and options to consider throughout. We will definitely use again for annual servicing.
review stars review stars review stars review stars review stars   7th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great job done by a man who obviously has lots of experience. I called previous evening and Thomas was round following morning, he had all parts required on hand to get my boiler up and running smoothly in less than an hr, still running smoothly a week later. Previously I had called out the Edinburgh boiler company who got it working for 1hr and did no checks, they said I needed a new boiler as replacement part was hard to source, this was not the case and Thomas got my boiler running for less than 10% of the cost of a new boiler. Top man and great at his job, highly recommend over any company and will be using for my future jobs.

review stars review stars review stars review stars review stars   5th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Calescent undertook a full boiler and radiator installation for us. From quote to completion it was absolutely seemless. We liked how Tommy communicated with us at all stages what he was doing and why and also that he advised us on what was best for us and not necessarily what was the most expensive option, that was refreshing. Immaculate work in what can be a messy business. Our new system is superb and excatly what we needed. It was really how it should be - professionalism, a pride in the work and a complete gent with me and my family, I can't recommend high enough. *note* Calescent can also navigate a 3 year olds relentless questions whithout appearing to slow down production. No mean feat!

Review Image 1 for Calescent Gas & Heating Services Ltd Review Image 2 for Calescent Gas & Heating Services Ltd 
review stars review stars review stars review stars review stars   4th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic job done in my house for new radiators. Lovely guy, nothing was a problem, explained all stages of the job, pointed out any problems before doing the work. Reliable and efficient, left everything clean and tidy. Would not hesitate to use again.

review stars review stars review stars review stars review stars   2nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Combi boiler install.
Quick and neat work. Takes pride in quality of workmanship. Would recommend without hesitation. Professional and personable.
review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas replaced our ensuite Mira Sport shower, fixed a leaky outdoor tap and broken pop up bath plug. He was very professional, friendly, organised and communication was excellent throughout. When we had to reschedule our appointment for another day, he was very understanding and was able to accommodate this request. We would certainly use him again and recommend him to neighbours and friends.
review stars review stars review stars review stars review stars   27th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas did some maintenance on my boiler.

He was extremely efficient, friendly and cost-effective.

He has the correct tools for the job and a good head for customer service

Highly recommended

Jon
review stars review stars review stars review stars review stars   24th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Tommy fixed our boiler for a good price, was efficient and good value . Another company told us we needed a whole new boiler but they were just trying to rip us off , Tommy fixed it no bother and has been working great ever since .
Also we called him again and he fixed the toilet . He was again very efficient , quick to respond and had the toilet up and working in no time. We will use His service every time we can I would say
review stars review stars review stars review stars review stars   24th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Repairs to central heating and cold water system.
Trader was very helpful and after a long day was very polite and efficient.
Problem was assessed very quickly and confirmation given that repair would be completed.Left to work,the job was completed with no problems.
This is an excellent trader who confidently carries out his work.I would have no hesitation in having future work done and will recommend to all.
review stars review stars review stars review stars review stars   23rd May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I was really happy with the work they done for us they were very professional tidied up after themselves more than happy to use them again .
review stars review stars review stars review stars review stars   22nd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas did a couple of jobs for us and we are very happy with the work, the cost and Thomas's communication and reliability. The first job was to diagnose fault with heating not always coming on then to supply and fit new Thermostat. The second job was to fix a sluggish boiler which meant the water was never really hot. Thomas cleaned boiler, supplied and fitted a couple of parts and the result piping hot water.
review stars review stars review stars review stars review stars   22nd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacing Radiators

An absolute gentleman and truely high skilled professional

review stars review stars review stars review stars review stars   22nd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thomas carried out a radiator swap for me. I was very happy with the communication, price and quality of the job...and he’s a nice guy as well! Would definitely use him again if needed.
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had a heating control replaced. Thomas came at fairly short notice & arrived punctually. He did the job speedily & efficiently & I’d definitely recommend him.
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I needed a gas central heating pump replaced and then, not long after, a new circuit board.
I was extremely fortunate to find Thomas Nimmo by searching for a gas engineer online.
He is easy to talk to and was very reassuring about what was wrong with my heatng system. I live alone and Thomas was a pleasure to have in my home and spent time (which I was not charged for) making sure that there was no alternative to costly repairs. I inherited my gas central heating when I bought my flat and I know it was not easy to fix. I was dreading my bills as both jobs were complicated and very time consuming and frustrating. However, Thomas just charged me for the parts and a fraction of the true cost of his labour. I was so lucky to find him and would not hesitate to recommend him to anyone wanting a great gas engineer or plumber.
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Investigation and rectification of central heating system problem and supply and fitting of a new radiator. Nothing was too much trouble for Thomas who was pleasant and friendly as well as efficient and he was insistent on sticking to his quoted price despite considerable time required to overcome below floor access difficulties due to the nature of our house . Would recommend this firm to anyone.

Review Image 1 for Calescent Gas & Heating Services Ltd by Donald McGougan