In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Alcatraz Locksmiths ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 110 reviews and feedback
Trusted Trader since 2018

Alcatraz Locksmiths ltd
37 Durar drive
Edinburgh
EH4 7HW
0131 467 7675
07861 706 718
     

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Business Information

WHY CHOOSE ALCATRAZ LOCKSMITHS LTD?

GENUINE LOCAL COMPANY
We are not a national Franchise company who charges high prices. We Are a local company based in the Corstorphine area of Edinburgh. Because we are mobile Locksmiths, we have next to no overheads. This means we can pass the savings onto the customer.

FIXED PRICES / NO CALL OUT FEE
All our prices at Alcatraz locksmiths are fixed. We can give a customer an accurate quote over the phone by simply asking a few questions regarding what service they need. If a customer is not sure what they are talking about or they would prefer a face to face quote that is no problem too. We will go to the property and give a free quote with absolutely no obligation to use our service

QUICK SERVICE
We know that customers can find themselves in a stressful situation when they have a problem with their door or window locks. That is why we will always try to accommodate a customer within an hour of receiving their call, or at at time that suits then.

We realise having problems with your locks can be stressful. That's why we aim to be at all jobs within 30 minutes of receiving the call. We accept all payment methods, and all work comes with a 1 year guarantee.

SERVICES
24 hour emergency service
Lock changing / new installations
UPVC / multi-point door lock repairs
Lock upgrades to insurance spec BS3621
On site key cutting
OAP & student discounts

If there is something you don't see on this list, or would like a free no obligation quote, feel free to give Danny a call today.

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Alcatraz - Edinburgh Locksmiths

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 110 reviews.
Order by:
review stars review stars review stars review stars review stars   2nd June 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
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review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Top job, done promptly
review stars review stars review stars review stars review stars   16th May 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Came when he said he would and explained everything before fixing all that needed fixed. Fair price too!

Excellent job

Thanks
review stars review stars review stars review stars review stars   3rd May 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Have used this locksmith on 3 different occasions now. Has always been able to provide an appointment within a time scale that suited. Has been prompt, kept up good communication if needed. Been willing to make adaptions to fit exactly what we needed. Always cleans up after, no mess left. Always very happy with their work/service.
review stars review stars review stars review stars review stars   27th April 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Locked myself out my flat and called Alcatraz. Service was prompt and communicative taking no more than 15 mins to attend having explained options over phone. Being unable to access Assa lock was a confidence booster to my security and given the choice I opted to have my lock drilled out to access property and then a new lock akin to my old one fitted very professionally and speedily with 3 new keys supplied. Service was outstanding and value for money exceptional. I wouldn’t hesitate to recommend Danny to others.
review stars review stars review stars review stars review stars   11th April 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent service- will definitely recommend and use again.
review stars review stars review stars review stars review stars   10th April 2018
Value of Products/Services or Work Performed: £60
Ratings
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review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Weekend job, turned up on time, good communication with phone, priced clearly from the start, efficient and quick, talked me through what he was doing as well, changed the lock with no problems. Would very much recommend Danny at Alcatraz Locksmiths to anybody needing locksmithing done in Edinburgh or the Lothians. Thanks Danny.
review stars review stars review stars review stars review stars   10th April 2018
Value of Products/Services or Work Performed: £150
Ratings
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Arrived at property at the agreed time. All work explained and associated costs involved discussed before any work commenced. Kept informed throughout the repair to discuss the fault and what was required to fix the problem. Very quick repair. Very friendly and professional service.
review stars review stars review stars review stars review stars   9th April 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Friendly, helpful, prompt service when you just need peace of mind!

review stars review stars review stars review stars review stars   22nd March 2018
Value of Products/Services or Work Performed: £75
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I've never left a positive review about a trader before but I would wholeheartedly recommend any friend, family or insurer about Alcatraz!! They fixed my handle within 20 mins but crucially they explained the problem was my door alignment not the handle.they upgraded the handle and realigned the door in double quick time. At any opportunity I would recommend their services. Many thanks, Gareth
review stars review stars review stars review stars review stars   15th March 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
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review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
My house had been broken into and the inside porch door was locked shut. I tried to unpick the lock and failed. It was after-hours, but I called Danny and he was over within 20 minutes. He managed to get the key out of the lock without damaging the old vintage door. It only took him 10 minutes. I'd highly recommend using this company.
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