In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Alcatraz Locksmiths Ltd

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 5.0 out of 5 based on 138 reviews and feedback
Trusted Trader since 2018

Alcatraz Locksmiths Ltd
37 Durar Drive
Edinburgh
EH4 7HW
0131 467 7675
07861 706 718
     

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Business Information

WHY CHOOSE ALCATRAZ LOCKSMITHS LTD?

GENUINE LOCAL COMPANY
We are not a national Franchise company who charges high prices. We Are a local company based in the Corstorphine area of Edinburgh. Because we are mobile Locksmiths, we have next to no overheads. This means we can pass the savings onto the customer.

FIXED PRICES / NO CALL OUT FEE
All our prices at Alcatraz locksmiths are fixed. We can give a customer an accurate quote over the phone by simply asking a few questions regarding what service they need. If a customer is not sure what they are talking about or they would prefer a face to face quote that is no problem too. We will go to the property and give a free quote with absolutely no obligation to use our service

QUICK SERVICE
We know that customers can find themselves in a stressful situation when they have a problem with their door or window locks. That is why we will always try to accommodate a customer within an hour of receiving their call, or at at time that suits then.

We realise having problems with your locks can be stressful. That's why we aim to be at all jobs within 30 minutes of receiving the call. We accept all payment methods, and all work comes with a 1 year guarantee.

SERVICES
24 hour emergency service
Lock changing / new installations
UPVC / multi-point door lock repairs
Lock upgrades to insurance spec BS3621
On site key cutting
OAP & student discounts

If there is something you don't see on this list, or would like a free no obligation quote, feel free to give Danny a call today.

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Videos

Alcatraz - Edinburgh Locksmiths

Reviews and Feedback

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5.0 out of 5 based on 138 reviews.
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review stars review stars review stars review stars review stars   21st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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fast reliable, trustworthy really good quick work and would absolutely trust again

review stars review stars review stars review stars review stars   11th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had problems with the lock on the door into my flat, so much so that yesterday I could not lock it from the outside. Today I phoned four other locksmith companies who all gave a reason (I'm on holiday, I'm too busy, I don't work at weekends etc). This was the first company that I actually spoke to a person, and Danny expressed a willingness to come even though he only works on Saturday mornings, and this was 3pm. He came by 5pm as he had promised and gave me the reassurance that his adjustment would prevent this happening again. I see the work is guaranteed for one year. I am a very satisfied customer and will certainly recommend this firm.
review stars review stars review stars review stars review stars   13th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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New lock mechanism fitted to UPVC door. Called at 10:51 and job completed by 1.00pm. Very impressive!

review stars review stars review stars review stars review stars   4th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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New lock and door parts fitted.

Prompt efficient friendly service. I would highly recommend use of this company.
review stars review stars review stars review stars review stars   20th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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I called Danny at lunchtime today and he attended my mother in-laws home to remove her broken key from the lock, replace the barrel and went the extra mile to realign the Upvc door.
Trustworthy, reliable, courteous and polite and reasonable price. Would definitely use again and recommend to others.
review stars review stars review stars review stars review stars   19th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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A replacement lock and handles. Door realignment.

Danny was fantastic, friendly and very efficient. Reasonable prices.

Highly recommended.

review stars review stars review stars review stars review stars   2nd July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Danny was reliable, helpful and knowledgeable. Highly recommend !

review stars review stars review stars review stars review stars   26th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Back and front UPVC door locks and handles well past their best. Phoned Alcatraz and they came the next day within the times quoted.
Carried out the installation of the locks and handles quickly and efficiently and at a decent price. I would definitely recommend this company
review stars review stars review stars review stars review stars   25th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Danny was brilliant. He was able to come by less than an hour after I called, was very clear on the price (which was very reasonable), and he said was friendly and efficient. Highly recommend.
review stars review stars review stars review stars review stars   24th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great prompt response, with the job done efficiently at the price quoted. It is lovely to have such a dependable service. The problem (broken patio door lock) was fixed, and we were shown how to stop it happening again. We would certainly use this trader again (although hope we don’t have to!)
Thank you

review stars review stars review stars review stars review stars   23rd June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Quickly addressed repair to front door lock. Great work and excellent service for very reasonable price. Would definitely recommend.
review stars review stars review stars review stars review stars   16th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replaced door mechanism. Fast and effective service!
review stars review stars review stars review stars review stars   11th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent experience from start to finish.

Two external doors from sun room would no longer lock securely. Contacted Alcatraz one afternoon, after explanation and discussion they arrived the next day and on time. Work was carried out, with replacement items fitted from stock held in the van. (No popping off to Screwfix or B&Q to get spares. I was previously charged 2 hours by an electrician for getting parts). Various option were discussed throughout, identifying the problems, giving me options and recommendations. Work carried out professionally and neatly with a proper tidy up when the jobs were completed.

A day later I identified a minor issue which just need tidied up and when Alcatraz were contacted in the late afternoon, were in attendance the next morning to resolve.

This is sound, quality and professional service we expect but so seldom can find. Cannot recommend highly enough and will definitely being using Alcatraz the next time I have any lock or security issues.
review stars review stars review stars review stars review stars   11th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very quick to replace locks even with having to order a less popular/standard lock.
Great chat and job done within the hour.

review stars review stars review stars review stars review stars   27th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic. Fitted a new lock on my back door and was super friendly, efficient and arrived when he said he would. A really good guy.
review stars review stars review stars review stars review stars   22nd April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repair to patio door locking system

Excellent and reliable service
review stars review stars review stars review stars review stars   16th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fast response, prices up front, great job. Totally recommend!
review stars review stars review stars review stars review stars   13th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Upvc door gradually would not lock over several weeks. New lock?
After inspection, new lock was not needed, just several adjustments.
First class communication, service and price.
Would use again without hesitation.
Thank you.
review stars review stars review stars review stars review stars   16th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service and prompt response.
review stars review stars review stars review stars review stars   11th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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The lock on my French doors broke meaning I couldn’t secure the house. Contacted Alcatraz & Danny came out & carried out a repair for me. I’d expected a new lock may be needed but they were able to fix the old one which kept the bill very reasonable. Prompt & professional service. I would recommend this company & would definitely use them again.
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