In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Alcatraz Locksmiths Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 196 reviews and feedback.
Trusted Trader member since 2018.

Alcatraz Locksmiths Ltd
37 Durar Drive
Edinburgh
EH4 7HW
0131 467 7675
07861 706 718
FaceBook   Twitter  

Trade Associations

Trade Association Membership

Images and Photographs

Select any image to see a larger version.
Image 1 for Alcatraz Locksmiths Ltd Image 2 for Alcatraz Locksmiths Ltd Image 3 for Alcatraz Locksmiths Ltd Image 4 for Alcatraz Locksmiths Ltd Image 5 for Alcatraz Locksmiths Ltd Image 6 for Alcatraz Locksmiths Ltd Image 7 for Alcatraz Locksmiths Ltd Image 8 for Alcatraz Locksmiths Ltd Image 9 for Alcatraz Locksmiths Ltd Image 10 for Alcatraz Locksmiths Ltd Image 11 for Alcatraz Locksmiths Ltd Image 12 for Alcatraz Locksmiths Ltd

Business Information

WHY CHOOSE ALCATRAZ LOCKSMITHS LTD?

GENUINE LOCAL COMPANY
We are not a national Franchise company who charges high prices. We Are a local company based in the Corstorphine area of Edinburgh. Because we are mobile Locksmiths, we have next to no overheads. This means we can pass the savings onto the customer.

FIXED PRICES / NO CALL OUT FEE
All our prices at Alcatraz locksmiths are fixed. We can give a customer an accurate quote over the phone by simply asking a few questions regarding what service they need. If a customer is not sure what they are talking about or they would prefer a face to face quote that is no problem too. We will go to the property and give a free quote with absolutely no obligation to use our service

QUICK SERVICE
We know that customers can find themselves in a stressful situation when they have a problem with their door or window locks. That is why we will always try to accommodate a customer within an hour of receiving their call, or at at time that suits then.

We realise having problems with your locks can be stressful. That's why we aim to be at all jobs within 30 minutes of receiving the call. We accept all payment methods, and all work comes with a 1 year guarantee.

SERVICES
24 hour emergency service
Lock changing / new installations
UPVC / multi-point door lock repairs
Lock upgrades to insurance spec BS3621
On site key cutting
OAP & student discounts

If there is something you don't see on this list, or would like a free no obligation quote, feel free to give Danny a call today.

Trader Map Location

Videos

Alcatraz - Edinburgh Locksmiths

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 196 reviews.
Order by:
review stars review stars review stars review stars review stars   13th May 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service.Was prompt,punctual and clear with all costs.Would be very pleased to recommend .

review stars review stars review stars review stars review stars   23rd April 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Amazing service. Our old door, which had been stiff and difficult to lock, finally gave up the ghost and locked us out on a bank holiday weekend.

Alcatraz were here within the promised 20 minutes and got the door opened quickly. On top of that, he took the whole locking mechanism out, found the issue, fixed it, oiled it, and adjusted the door's hinges so it's hanging properly again. Downstairs neighbours will be very happy as the door now opens and shuts without a sound!

We had been considering a brand new door but have been assured we don't need it any more, so getting locked out has saved us hundreds of pounds. Very professional, friendly and value for money, even ignoring the very welcome new door savings! Highly recommended. Thank you Alcatraz.
review stars review stars review stars review stars review stars   4th April 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I received excellent service from Danny at Alcatraz Locksmiths. He arrived when he said he would, did an excellent job of changing my locks, tidied up after himself and talked me through the new locks and how they worked. He was also very competitively priced. I would definitely recommend him.

review stars review stars review stars review stars review stars   30th March 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Danny fitted a key safe despite challenges with walls being very bumpy. Also oiled a upvc window lock which I thought was broken and got it openable again for no extra charge.

review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Contacted Alcatraz who were able to come out the same morning. Gave a clear quotation as to cost at the outset and completed job without any problems.
review stars review stars review stars review stars review stars   14th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We needed our lock mechanism replaced as the lock had failed. Very speedy service and all replaced same day.
review stars review stars review stars review stars review stars   10th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The whole lock mechanism on our back door was broken. Alcatraz Locksmith's responded quickly to our messages, identified the problem and gave a quote very quickly. More importantly (unlike other locksmiths contacted) Alcatraz came quickly and carried out the repair efficiently and professionally. We also found out that our locks were not thief proof so had an updated one fitted.

review stars review stars review stars review stars review stars   8th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Danny came in to look at an old door lock which was jamming while opening from outside. The locking mechanism had been discontinued and we were potentially looking at having to replace the whole door frame. Danny fixed this for us by replacing and realigning the lock and saving us hundreds of pounds. Very effective service, highly recommend!

review stars review stars review stars review stars review stars   29th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent response, Door locking system repaired, door alignment adjusted and security advice offered

review stars review stars review stars review stars review stars   3rd January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service phoned and Danny arrives within 15 minutes of our call Couldn't have asked for better turn out. Highly recommend. And this is 3 January - a bank holiday.

review stars review stars review stars review stars review stars   26th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Danny helped me get into my new flat, after the seller gave me a set of broken keys and another locksmith cancelled on me last-minute. He was reliable, professional, and very helpful. Will definitely be using this company again in the future (hopefully for an upgrade, rather than an emergency)
review stars review stars review stars review stars review stars   21st December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New UPVC door lock and handle. Super quick service, friendly, flexible when I changed plans. Thanks a lot!
review stars review stars review stars review stars review stars   16th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Danny came over the same day in the time window he advised. Did a quality job and even oiled my other locks too. Really pleased and would always use him going forwards.
review stars review stars review stars review stars review stars   12th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Friendly and professional locksmith. Will definitely call Danny again for future jobs.

The quote for changing two locks was very reasonable. The original locks were fairly old so replacing them was somewhat involved but Danny completed the work quickly and to a high standard.

I'm really pleased with the price and quality of the work. I wouldn't hesitate to recommend Alcatraz Locksmiths.

review stars review stars review stars review stars review stars   7th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Really helpful service. Called them up around 11 to help me out with an issue with my front door lock. They arrived around 1 o’clock and were done in less than 30 minutes. Nice staff. Thank you so much!
review stars review stars review stars review stars review stars   5th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent job done on same day as request
review stars review stars review stars review stars review stars   26th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Came out and fixed my door within 2 hours of getting in touch
Very good price and a lovely guy.
Highly recommend
review stars review stars review stars review stars review stars   24th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Alcatraz replaced the cylinder in our street door lock and cut 16 keys. They called back when they said they would, attended promptly and did an excellent job at a reasonable price. Have used them before and would do so again.

review stars review stars review stars review stars review stars   21st September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
fast reliable, trustworthy really good quick work and would absolutely trust again

review stars review stars review stars review stars review stars   11th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had problems with the lock on the door into my flat, so much so that yesterday I could not lock it from the outside. Today I phoned four other locksmith companies who all gave a reason (I'm on holiday, I'm too busy, I don't work at weekends etc). This was the first company that I actually spoke to a person, and Danny expressed a willingness to come even though he only works on Saturday mornings, and this was 3pm. He came by 5pm as he had promised and gave me the reassurance that his adjustment would prevent this happening again. I see the work is guaranteed for one year. I am a very satisfied customer and will certainly recommend this firm.
« 1 2 3 4 5 6 7 8 9 10 »