W.H.KAY

Roof slate repairs. Well attended to by a pleasant team. Thanks.

Alan and David were excellent. They did our kitchen renovations to a very high standard. They came when they said they would, were friendly, extremely helpful and courteous as well as being great workers. I highly recommend them.

I have used this firm for small to medium contracts and always found them totally reliable, skilled and a pleasure to deal with.
They fitted a suntube with the minimum of disturbance as a special request when I was let down by another roofer and I am delighted with the result.

Have always had Alan Kay work on our roof and other joinery. Always reliable, always good work and always friendly and helpful. Would recommend Alan to anyone.

Repair work to house roof after heavy wind and rain. Quick response to text. Quick response to do the actual job. Professional and friendly.

Damaged lead pipe fixed and area that had been wet now dry. Very good experience with this trader.

The Kay brothers came to fix our roof
1. They responded quickly
2. They came on time
3. They gave a fair estimate
4. They gave a realistic start date
5. They confirmed and arrived on that date
6. They worked efficiently and professionally
7. They did a great job
Thank you

Excellent service, highly recommended!

Replacement of rotted window sills and repair to split wooden step on oak stairs
Alan and his team were very prompt and carried out the repairs quickly and very well.

I had 5 internal doors renewed and work done in my kitchen. New worktops,sink and tap,replacement sink unit and new drawer unit and shelving unit installed and replacement upstands and plinths.

Alan and David arrived on time every day and worked like beavers while they were there, working to a very high standard and great attention to detail. Their work ethic is second to none. I would recommend them to anyone .

Excellent service

Steading refurbishment. replace rotten window with new. Cut out rotten wood on 4 doors, replace and treat with preservative. What was falling to pieces is now good for several years. They quickly assessed what was required, kept us informed of the lead time before start and competed the work in the estimated time & price.
I would recommend W. H. Kay

David and his team were recommended to me and I am very happy with the service. David came round immediately when I phoned and fixed two bad leaks. He then came back and did some remedial work so that I shouldn't have any more problems in the future. I was very impressed with his prompt help and the price was very reasonable.

I would recommend the company to anyone.

Thanks!

We had a blocked down-pipe on a double-height building. The blockage caused cascades of water on to the walls during heavy rainfall.
Mr Kay attended despite having a heavy workload and worked hard to clear the blockage but was unable to do so on the first visit. He returned within days and spent a considerable time on the job which eventually required the removal and replacement of some cast-iron piping.
I would have no hesitation in recommending the firm of W H Kay.

Alan and David have now done three pieces of work for us. The latest was the removal of an old garage which had an asbestos roof. Alan arranged all the necessary with the third party contractors who were removing the roof. As always he was great at communicating with us too, ensuring that we knew exactly what was happening, when and what was needed. Alan and David took the block work down and as always left the site spotless. This pair have an eye for detail, they are great craftsmen and totally trustworthy and reliable.

General repairs on roof and particularly to counteract water penetration in bedroom. Problem seemed to be solved but we still had some water penetration and Kay’s we’re back within hours to assess the situation and a few days later made time to get to the root of the problem and fix it.
Excellent service.

Replacing mirrored wardrobe doors. Very positive

Very nice job done removing an old and re-building a new cupboard in our bathroom to house water tanks and underfloor heating control gear etc. Quoted promptly for the works, gave an estimated time to do the job and then was able to fit us in quicker when a gap appeared in work schedule. Arrived on time, carried out job to high standard and cleared up really well afterwards. Many thanks.

Alan and William restored our faith in tradesmen after a bad experience. They were professional from point of providing the quote to finishing the job. The standard of service and workmanship was second to none. They did exactly what they said they would do and more. Would highly recommend these guys and if we should need any work carried out in the future they will be our first port of call.

We had new patio doors fitted. David was able to provide us with a quote very quickly and also managed to install the doors for us earlier than expected. David and his team were excellent and made a beautiful, neat job. I hope to use him again later in the year for double glazing throughout the house.

wall repair

WH Kay are a local builder in East Lothian. I contacted them for a quote which was carried out quickly & Alan was very helpful & knowledgeable. WH Kay arrived when they said they would, reliable & trustworthy & a very high standard of Finnish. We are delighted with our new flat roof, finishing off inside & working within time & quote. Thank you Alan & team. We wouldn’t hesitate to use you again or recommend to others.

Alan and his co-workers re-sealed my shower after a small leak caused water to show through on the ceiling below. Previously, I had arranged a local plumber to complete the work but he failed to show on the date arranged - VERY annoying!
Alan was very dependable, staying in touch by phone/text and coming when he said he would. I found him friendly and courteous, and the job was completed to a high standard.
Although this was a very small job, I still felt like a valued customer and this inspired confidence in Alan and his team.
I would be very happy to use W.H Kay again in the future and can confidently recommend the firm.

Repairs made to roof, house walls and drain pipe.
Excellent job done by Alan and his workers. Came when he said he would. Very pleased with results.
Would definitely use again.

Thank you to David and his team for the excellent service and professionalism they provided when repairing a recurring problem we were having with the roof on our extension. David identified the problem, explained what the problem was and how it could be resolved - he even sent photographs of this to me. David and his team carried out the work promptly and we have had no problems since with our leaking roof. Thank you so much - I would definitely recommend W H Kay and will use them again in the future as they also provide joinery services along with roof repairs.

We had an internal boundary wall repaired in our conservatory (damp issues). Afterwards, they arranged the plastering and this work was also completed to a very high standard.

Communication before, during and after the project either via phone, text or email was excellent.

This is the second lot of work we have used W H Kay for and would use them again with no hesitation.

General roof repairs and maintenance (long overdue). Alan and his team/family are a pleasure to do business with. In particular, he communicates his plans, giving plenty of notice of when he anticipates doing the work. He then turns up as promised. He provides clear and frank feedback on the issues/faults identified, and options for their remediation. The team arrive early, work a long day, taking very strict coffee/lunch breaks, and then clear up afterwards. Indeed, they are very tidy workers. I have absolutely no hesitation in recommending them.

new composite front door and 2 cills replaced at rear

Prior to the job was given sound advice and referred elsewhere for other required works.

Mr Kay and his team are friendly and very efficient. More than happy with the quality and value of the works done.

Very impressed with every aspect of our communication and contact with David and his brother. We contacted them as they were local traders in Pencaitland; I like to use local suppliers and traders where possible. We had a number of minor roof repairs to be carried out. David provided a quote and I suggested that as the work was minor, I was happy for him to fit it in between other jobs in the next few weeks - which he agreed to. I received a call about 3 weeks later to say that he could come round the following day and would that be ok? The work was carried out cleanly and quickly. We agreed that gutters could also cleared out - which saved me a job. The job came in on quote, and it was convenient that we were able to make our payment via BACs. Very happy with all aspects of the work and the communication. We would happily recommend to anyone else looking for a reliable local trader.

Replacement of 3 upstairs windows and deep windowsills and one set of French doors.
David is extremely friendly and helpful, as are the guys who attended with him to carry out the work. On each visit, from the quote to final installation David arrived exactly when he said he would. The work itself was carried out to an exceptional standard.
Whilst replacement of the upstairs windows was in progress it was noticed that our guttering was leaking, so they also carried out repairs as required.
Prior to leaving, the guys ensured that everything was clean and tidy.
We would definitely use this company again, and wouldnt hesitate to recommend to others.

Realignment and maintenance of double glazed windows and doors.

Four new timber internal doors and two timber windows replaced.
Excellent work, carried out to a very high standard. We found the workers to be friendly, professional, flexible and trustworthy. We would highly recommend them and will definitely use them again.

The work included repairs and fitting new panels to a Victorian front door, fitting new door furniture, fitting new vestibule door, fitting new etched glass to 2 fanlights and vestibule door, building cupboards and panelling the vestibule, applying mastic seal to front door & hanging a very large mirror.
Alan Kay was reliable as ever and his work of high quality. I have no hesitation in recommending him.

Mr Kay provided excellent advice regarding maintenance of my roof and the repair work carried out was completed to a high standard. Would most certainly recommend.

I had some small emergency work carried out on the chimney of my house. Although only minor work was required it was carried out efficiently and professionally with excellent customer care.
On the strength of this work I have booked them to come back and carry out further repair work required to the roofing.
I would have no hesitation in recommending this company to anyone.

I had a leaking conservatory roof. David Kay called within a few days and carried out an assessment and temporary repairs.
When they arrived to do the work they worked very efficiently and professionally and completed the job in one day.
I’ve had this firm here before, a number of years ago and I am more than satisfied with the work done and the cost of the work.

Removed old wooden fence panels and posts. Dug new holes for new posts. Supplied and erected new posts and boards. Refitted two existing gates and removed all old material.
A first class job undertaken by first class tradesmen. They were always organised and arrived when they said they would. Were polite and friendly. From first quote to completed work we were totally satisfied. This is the second time we have used this trader and would have no hesitation to recommend to others. The weather at the time was not too kind but the work carried on without complaints from the tradesmen.

We've had David and his team out a number of times working on our roof. They're way the most diligent and reliable roofers we've had (and we've had a few!). They've done various pieces of work for us ranging from cleaning gutters, replacing slates, and investigating/fixing a mysterious and persistent leak which numerous other roofing companies readily gave up on. We highly recommend and wouldn't go anywhere else for roofing work.

Roof repairs and advice given regarding chimney and potential roof repairs. Very prompt response and quote from David. Practical advice given and very honest about what the firm could and could not manage in terms of the size of the job. Very satisfied with the the work carried out and would definitely highly recommend this family company.

Extremely helpful. Very courteous. Will use this firm again. I do not hesitate to give this firm full marks on all counts.

Alan and his team are hard workers who are polite, helpful and tidy workers. I would definitely use them again.

A family firm in the best tradition. Very pleasant to deal with and did an excellent job. I can highly recommend them and will use them again.

From the moment Alan came round to do the quote on a Saturday afternoon, we realised he was a professional who took his job seriously. He climbed onto the roof and checked the roof and chimney and removed lose debris from the broken chimney pot, even before he knew he had the job! We got quotes from W H Kay for roof repair and moss removal, new uPVC windows throughout our property, a velux window, new guttering, new dry verges and insulation works. We got Alan, Andrew and David to do all the work as their quotes were reasonable and they get really good reviews. They really are a very professional family team, notified us whenever they were running late, worked hard and kept us up to date as to what they were doing and whenever any additional issues arose during the work. We got them to fit two curtain rails as well. We won't hesitate to use them again for future work and would recommend them to anyone!

Extremely happy with the service we received. Reliable and work completed to an excellent standard. Very happy and would use again. Definitely recommend.

Alan and his brother were a pleasure to deal with and all the work was carried out in a professional manner to my complete satisfaction.
I will definitely use them again and can confidently recommend them
to anyone.

I WOULD HIGHLY RECOMMEND W H KAY. THEY WERE 5 STAR FROM GIVING QUOTE TO FINISHING JOB. THEY WERE ON TIME AND ON BUDGET. THANK YOU GUYS I'M VERY PLEASED WITH MY ROOF.

Used services before and have always found work to be of good standard. Totally reliable and honest.

In spite of the firm being extremely busy, received very prompt and efficient service. Would not hesitate to recommend.

excellent workmanship and very friendly, efficient service

Very happy with all the work done. Great communication and very reliable. Recommend.

Great communication, excellent work and all agreed work completed to an outstanding standard and on time. Fantastic service that I couldn’t recommend highly enough.

Exceptional service from WH Kay. We were given estimates for the work to be carried out and these we're kept! Any additional work was discussed before being carried out. We are very happy with the level of service and would definitely recommend Alan Kay.

Alan Kay and his team were a pleasure to deal with from the initial quote to completing the replacement porch. Nothing was too much trouble and the site was kept tidy after each days work.
I would definitely recommend them at the risk of making them even busier than at the moment therefore a longer wait for the next job!

We were really happy at how quickly Alan came out, the clarity of our discussion with him about our issue, and very happy that everything was done when he said it would be. No chasing up or hassle. We had a roof repair done, and we've had very little rain since then, so we hope it's a good repair!

Although this was a relatively small job it was completed with professional expediency and courtesy. Although they Were busy they managed to fit me in and do an excellent job. I will use them again.

Fantastic product and service as always - thanks, W H Kay. This piece of renovation has greatly enhanced my home.

David built a shelved cupboard into an alcove as well as quoting for replacement windows. The result of the work is excellent quality and exactly what was hoped for. He is extremely friendly and helpful, and his response time to requesting a quote and to carrying out the work was very fast. We accepted the quote for replacement windows and our experience with this job means we have complete faith in David and his work.

Excellent quality of work, reliable and friendly to work with. Happy with everything done and would use again without hesitation

David, Alan and Andrew handled all tasks with efficiency and diligence. It was a real pleasure working with the team. Thank you so much!

This was a relatively large job involving considerable internal alterations to our cottage (new partitions and doorways, converting a lounge to a kitchen, installing a new showroom, creating a new bedroom, moving a fire place, building up an external doorway). David, Alan and Andrew are a friendly, conscientious and hard-working team and have done an excellent job finished to a very high standard. It has totally transformed our house. Communication throughout the build was excellent and the costing was very transparent (i.e. no big surprises at the end!). I would thoroughly recommend them and would certainly use again.

Excellent job as usual. Fixed a curtain pole to a wall that was tricky. Good professional service.

I have had Alan to come to my property to do two similar jobs. He replaced concrete sills. On both occasions Alan arrived when he said he would and worked hard to complete the jobs. The first sill was in an extremely bad state and when he came to assess the job he removed dangerous parts of the sill and sealed it without payment or any guarantee of getting the job. Found him to be very reliable and would definitely use him in the future.

Alan and his colleagues fitted a sun tunnel to illuminate an internal bathroom. They did an excellent, professional job and I wouldn't hesitate to use them again and to recommend them to others.

Friendly, efficient, tidy.

Excellent work, friendly and considerate team who simply got on with the job (wall demolition, insertion of steel beam, finishing, plasterwork) with no fuss and completed it to time and to a high standard. Would certainly recommend to others.

David and Andrew replaced two sets of sliding wardrobe doors for us. They were very professional , there was no mess and we are very pleased with the finished job. We would certainly use them again and would recommend them to friends and family.

Excellent job. Prompt reply to enquiry and arrived on time as planned for the estimate and job. Would use again and recommend to others.

David Kay came promptly to check the roof. He reported to me by phone and followed this up with a written report with photos. He charged me a reasonable fee for the report, and I am likely to ask him to carry out repairs in the future.

David is a first class joiner and goes well out his way to do a good job . Great friendly service and a fair price for the quality of work he gives.

New facials, removing and reconnecting guttering.

Professional. Honest and reliable trader. Used before and will be using again in the future.

Building, joinery, plumbing and electrical work to fit new kitchen.

Works were carried out to a first class standard throughout.

New gutters and down pipes.

New PVC roof line throughout property Very pleased to have this job done with a family who are well trusted.

New utility sink and hanging rails.

Brilliant craftmanship; courteous; listens to requests; everything you could want from a trader.

Replace roof window and renew lead surround, survey existing roof.

This was the first time I had used W H Kay and was thoroughly impressed with all aspects of the work undertaken. I had several quotes one of which claimed I needed to renew my whole roof surface.

Alan examined the roof and roof window and gave me an honest assessment. They turned up promptly, carried out the work with a minimum of disruption and kept me informed throughout the process. I found Alan extremely courteous and pleasant to deal with and will not hesitate to phone him for any future work.

To remove all bathroom ware and set aside for refitting; to supply and fit new toilet pan; to repair leaking pipe under floor causing the damage; to lift all damp and wet flooring and floor joists in toilet area; to supply and fit new treated floor joists and new 22 mm treated chipboard flooring all glued and screwed; to reinstate all bathroom ware and shower screen; to strip off damp plaster at door and wall in bathroom and hall and re-plaster with damp proofing cement and plaster over.

Extras - to remove all joists and supply and fit new timber joists to all cast guttering at front of house; cut bolts off clean out joints; re-seal and re-bolt.

Also, remove old Perspex from sun house and supply and fit new laminated glass and various beads. Also, to remove plaster inside bathroom and plaster with damp proofing cement and plaster over.

Excellent

Various small internal and external jobs - roofing repair, laminate floor replacement, plumbing, plastering and joinery repair, re framing doorways.

All work was done to a high standard and as we requested. Quotes were reasonable and very competitive. Work was arranged quickly and done on schedule. Company were co-operative and flexible with our requests and very helpful.

Very happy with their service.

Garden door removed, planed and re-hung.  Lock removed and re-positioned: The work was carried out a few days after being contacted.  Very pleasant man - excellent job.  Would definitely use again.

Roof repair, new window, new fascias, plastering etc: Work completed to a high standard in the time frame stated.  Confident in their ability.  Honest and polite traders.

Remove old front door porch, supply and fit new porch.

The work was carried out in a professional manner. The quality of the work is excellent. The builder was courteous and kept us informed throughout the project. I would use this company again.

Removal of chimney, complete refurbishment of dormer, re-do cement flashing on second chimney, new zinc ridges, replace significant sections of fibre roof tiles, fit GRP dry verges to both sides of gable, internal plastering and external harling, various minor improvements: Small team working very efficiently together, excellent technical knowledge and workmanship.  Very conscientious.  Highly recommended for small to medium works.

Remove old wooden conservatory and replace with new UPVC replacement and fit new floor: David Kay and his team were hard workers who were careful and tidy.  It was a pleasure to see the quality of their work and I would recommend them without reservation.

Roof repair to office on Tranent High Street.  Identification of cause of water egress after storm.  Replacement of cement flashing between our building and neighbouring empty building.  Also repairs to 'scotch' tiling: Required scaffolding at rear, some of it in neighbouring yard.  Required negotiating with contractor working on neighbouring property.

Re-point ridges on dormers.  Clear moss from ridges on dormers and house roof.  Repair any loose or missing cement along ridges of roof.  Repair/replace loose/damaged tiles.  Clear valleys and water gates from foliage: Excellent job.  David and his team were very prompt, courteous and clean workmen.  Did the job on time and within estimated timescale and cost.  Would use again and recommend to others. Roof looks so much better.

New doors fitted: Very professional, clean and tidy