Platinum Property Services

We opted to use Platinum Property Services as we were looking for an established local company to carry out work on our house - ground floor renovation including fitting of new kitchen and glazing, removing an existing wall to create a large dining area, and breaking through into the garage to create a new utility room and new toilet (15 year old Persimmon detached house). Also, renovation of an ensuite and building of an external paved area.

Michael from Platinum visited our house to discuss when we put the project out to Tender. From the get-go, we found Michael completely professional, approachable and knowledgeable. After accepting the competitive quote for the project, a start date was agreed.

The project has now been completed, and we are really happy with the work that has been carried out and with the finished result. The job did run over a couple of weeks due to unforseen issues - but we have no complaints. Michael organised most of the required services - plumbers, electricians etc. He also pointed us in the right direction for other companies required. Really happy with all the crews that attended the site during the work. Communication from Michael was excellent throughout. Really approachable and easy to get in touch with. Was never made to feel like we were asking silly questions.

The provided quotes were clear to follow and easy to adapt throughout the project.

I would definitely recommend Platinum Property Services to carry out work.

Thanks Michael and all at Platinum.

Michael and his team at Platinum Property Services were amazing. They took on a major build project which offered lots of challenges and they stepped up to the task every time. The service and support we received over the build was always first class. In all honesty, we cannot sing their praises highly enough. Platinum Property Services are first class and highly trusted. We would not use anyone else.

Platinum opened up the back of our house to make a large open plan space; two load bearing walls were opened up and the existing conservatory was rebuilt as habitable space retaining the original footings.
Michael’s knowledge and expertise was evident when he provided a quote and he managed the Project in a professional manner keeping us informed and dealt with our last minute requests calmly.
Foreman Craig and all tradesmen were very respectful and did an excellent job.
I would certainly use this company again.

Platinum Property Services are a local company who clearly value their good, local reputation. They have built us a small extension increasing the size of a downstairs bedroom and creating a shower room from an existing cloakroom. They worked steadily through the project including outside work during the one freezing/sleeting week at the end of last year. All their trades were friendly and helpful - and got on well with the dogs! The work was completed within tender, plus some well priced additions and variations which were delivered, so there were definitely no unwelcome surprises and they have cleared up all the inevitable temporary disruption at the end of the work.

Our third round of development with Platinum was our lounge and snug area, and we’re absolutely delighted with the result.
As usual, we had a clear view on what we wanted and it wasn’t straightforward this time. But Micheal worked with us and his suppliers to achieve our desired result and it surpassed expectations. Our bespoke double sided stone fireplace is beautiful, creating a separate snug/library area whilst still feeling part of a larger living space.
The entire room was gutted, with new electrics, radiators, wooden flooring, joinery, plastering and decoration. As usual, the team were a pleasure to deal with and nothing was too much trouble. Only one room to go now and they’ll have extended and renovated every inch of our cottage. Have already recommended to friends! Thank you again Platinum.

I would wholeheartedly recommend Platinum for their excellent communication, for the high quality of their work and for their attention to detail. The quality of the finish is outstanding.
Platinum partially demolished and rebuilt an old extension to a listed building. Michael Burns's advice at the pre-project stage was invaluable: he guided us through the possibilities for renovation. His advice was very accurate in every respect. For us, this was a major undertaking which meant the demolition of half of our home. Throughout the project, Michael's communication was excellent: he explained the whole process to us in detail, he introduced us to his staff and explained what they would be doing at each individual stage of the work. Throughout the project we knew what to expect and the work was carried out in the manner and to the timescale that was promised at the outset. All of the Platinum workers are friendly and helpful; they are also extremely skilled and hard-working. At the end of the project, Michael engaged a cleaning company and jet cleaned our old decking. They also hung curtain tracks for us - nothing was too much trouble.
The old part of our house now needs to be upgraded with new floors and a new bathroom, among other things, and we will be approaching Platinum in the hope that they will be interested in this next stage of renovation.

Just had a new bathroom installed by Platinum and delighted with the finished product. Michael is very attentive to detail and workmen all polite and trustworthy. Would recommend to anyone looking for work done in their house/business.

Large extension carried out 170k for us and could not have been happier with the over all process with Platinum property Services.
Michael has huge knowledge and a great supply chain.
They are the one stop shop which was great as I didn't have a lot of time on my hands.
When a problem rose the team done the very best to get it resolved in the best way possible and kept me informed at all times.

When asking friends about their construction experience it was never a good story. Platinum couldn't have been further away from this and would like to thank them for a fantastic build.

We have already recommended their services.

We had a two storey extension added to the back of our property. From start to finish, Michael was a pleasure to deal with. Throughout the project, Michael was at hand at any time to answer any queries and kept us fully informed as to timescales, who would be on site and when. The team that did the build were likewise a pleasure to have on site, friendly and keen to ensure that we were not inconvenienced during the build. We could not fault them at all. Each evening the site was left very clean and tidy and on one occasion the guys were actually obliging enough to virtually clear the site so we could have a family party in the garden!!

I have no hesitation in recommending Platinum for any building project and will certainly use them again in the future.

Platinum have just completed our extension. They completed it start to finish in the time they said they would. The finish and attention to detail is superb. The guys on site were friendly and polite. No request was too much trouble.
Would definitely recommend and use again.

Platinum Property Services, were our first choice of builder for our 'forever home renovation project.

Michael, the owner provided a detailed breakdown of the cost, material and approximate plan/timeline for the build. Michael would make himself available for regular site visits, take ownership of project issues to conclusion, and provided timely responses to email enquires with guidance and option appraisals, to help us make informed decisions.

The Platinum Property Service build team were courteous to our neighbours, and ensured that security was maintained on completion of the day's build.

A snagging list was compiled by myself and the Architect, and was remediated before the project was signed off as completed and another 6 month snagging meeting has been organised for after the completion.

The project was completed on time and to budget, according to changes that we identified throughout the build.

The whole experience of the build project was excellent. A thoroughly professional company which puts the customer first at all times. We would highly recommend them.

We had an extension added to the rear of our property creating an open plan Kitchen, dining and living room. This also included a separate utility room.

We were extremely happy with the workmanship and how the Platinum team co-ordinated all activities, keeping us informed all the way through the project.
The project was completed on time and on budget with a very high standard of finish.

I would recommend Platinum to anyone considering a project in their home as you will not be disappointed.

We had Michael and his team remove an old conservatory and construct an extension along with internal changes to the kitchen, dining and lounge spaces.
Initial discussions were very helpful and allowed for variations to be evaluated and incorporated into the design. A 4 month program was agreed along with a budget and this was adhered to with completion within 1 week of the original program despite Xmas, supply issues and not forgetting covid.
Michael always responded to emails and requests for information or variations in a timely and helpful manner and his staff were helpful and accommodating.
I am presently sitting in our new extension with the sun streaming in and would have no hesitation in recommending Platinum Property Services for any of your building needs.

Garage conversion
work was carried out to a very high standard, completed within the estimated time. The team were reliable and knew exactly what they were doing during all aspects of the project.

We used Platinum to demolish an old existing extension at the rear of the house, build a new and bigger one at the rear and side - incorporating a larger kitchen, utility room, living area and dining area - and reconfigure some downstairs rooms including the addition of a shower room.

Michael and his team were brilliant throughout and we couldn't be happier with the work they have done for us. He has very exacting standards and the quality of the finishes is excellent. I would have no hesitation in recommending Platinum.

Within a few months of our extension completing, the Platinum team were back helping us with our guest room. Smaller job but same brilliant quality and workmanship. We completely gutted the room and replaced the woodwork, radiator, electrical sockets, plaster. I can’t believe the transformation from the old temporary kitchen it was a few months back. All our friends and family loved the pictures so are now queuing up to visit!
Great job again Michael and team.

Platinum Property Services have just finished a four month extension at our detached house in East Lothian and we have loved working with them.

We sought five quotes from a variety of builders and their quote was very competitive. Costing was itemised from the start and very transparent. We were given regular, clear financial updates and our build came in on target.

This is the first time we have had building work done and the Director and our project manager, Michael, was endlessly patient with my millions of questions.

Michael was relentlessly reassuring. We would arrive at each regular update meeting with dozens of questions and concerns and would leave each time smiling and excited.

All members of staff, without exception, were professional, knowledgeable, friendly, and respectful. They were all very pleasant to be around. We almost miss them!

Michael has extremely high professional and personal standards and the quality of the build is excellent. Throughout our project we felt like he was ‘on our side’ and wanted the best possible result for us.

We would not hesitate to recommend Platinum Property Services, and are already considering our next project with them.

We had a new consumer box, additional sockets and heat detectors fitted extremely ably and professionally by Chris at Platinum Electrical Division. He showed up on time and was helpful and knowledgeable. The job was completed within a day and a morning. Very pleased with the work and I will use Platinum again without a doubt!

We consider ourselves very lucky to have found Platinum for the extension and internal renovation of our cottage.
From the outset Platinum just took the pain away of the build, working closely with our architect to align the plans to budget and specification.
The team have been fantastic - friendly, professional and reliable. Their attention to detail has just been amazing, resulting in a beautifully finished, high quality build.
Due to lockdown we were living and working on site, but the team were incredibly considerate, and it was actually great to see the build process and get to know the guys.
Michael is always on hand to offer advice and support, be it on products, approach or solutions. Communication was great throughout.
We honestly can’t recommend Platinum highly enough. Already planning Phase 2. Builder for life!

We had a single story extension added to our home and I cannot recommend Platinum enough!
Michael replied to every email in a timely and patient manner – I had A LOT of questions. The crew working on the job were also fabulous. Very easy to communicate with and respectful of ourselves and more importantly - our neighbours. The billing and pricing was very transparent and easy to follow. The crew show up every day and worked so hard – they finished ahead of schedule – thank you so much guys.
I wish more trades people and companies could be like Platinum - they are just so reliable and pleasant to deal with.
A huge thank you to everyone involved for your great work the space looks brilliant and beautifully finished.
Would highly recommend.