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East Lothian
Trusted Trader

Calescent Gas & Heating Services

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 5.0 out of 5 based on 11 reviews and feedback.
Trusted Trader member since 2022.

Calescent Gas & Heating Services
25 Farrer Terrace
Edinburgh
EH7 6SG
0131 378 1010

Trade Associations

Business Information

Calescent Gas & Plumbing Services was formed in 2019 by 2 ex British Gas colleagues Thomas & Danny. Between us we have over 30 years industry experience.

We specialise in boiler repairs but are available for all your domestic gas and heating needs, anything from fixing a small leak to carrying out full heating system installations.

We aim to offer a transparent and personalised service for our customers and look to form relationships built on trust, in the hope that our customers will return time and time again.

All our work is carried out to the very highest of standards, whilst taking due care and regard when working in your home.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 11 reviews.
Order by:
review stars review stars review stars review stars review stars   3rd July 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Review Comments
Responded instantly to request for gas boiler service and review of existing heating system - happy to work in Haddington.

Got an appointment fast, engineer was totally respectful of property using foot protection and leaving place immaculate.

Patiently explained the work he did and why. Went out of his way to provide value for money.
Answered any questions comprehensively and stuck to his reasonable estimate. I've already requested more work to be done and would definitely use this company from now on.

100% recommend this company to anyone living alone or otherwise.
review stars review stars review stars review stars review stars   24th May 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Service was excellent, would highly recommend and will definitely use again. Very tidy, good communication of arrival times and helpful information on products bought. Very pleased.
review stars review stars review stars review stars review stars   24th May 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
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Review Comments
We’ve been using Calescent for our annual gas boiler and gas fire servicing for over. three years now. We found them by chance on an Edinburgh trusted trader site. We had a problem with low pressure and the boiler hadn’t been serviced for a couple of years. Thomas explained the balloon issue and fixed it as part of the service. He then spent a couple of hours servicing the boiler and fire. We got Danny in to reroute the outlet pipe to prevent it freezing during the winter. Both Thomas and Danny were punctual, polite,professiona and reasonably priced. I’m very happy to use this small local business t. after all my gas boiler needs and would recommend them to anyone.
review stars review stars review stars review stars review stars   22nd May 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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I am very happy with their service. They gave me a good price, carried out work quickly and cleaned up nicely after. I would definitely recommend them to anyone needing a new boiler.
review stars review stars review stars review stars review stars   22nd May 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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The company is very good and, when we had a leak from the upstairs shower, they came that same Saturday afternoon. That is what I call Great Service.

I would have no hesitation in recommending this company.

review stars review stars review stars review stars review stars   16th August 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Very efficient service, less than 24hrs from contacting they arrived and fixed my boiler. Perfect.
review stars review stars review stars review stars review stars   5th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We recently had a new boiler and Hive system installed by Danny from Calescent and we're really pleased with the work.

It was really easy to communicate to arrange times and discuss quotes. Danny really took the time to explain our options and helped us to decide what would be best for our home.

The installation went very smoothly. Danny let us know what would be happening at each stage of the process and was really great at letting us know when he would be arriving and how long everything would take.

When everything was finished he demonstrated how to use the new system and let us know that we could get in touch if we had any questions once we were using it.

We've had the new system for a little while now and we're really happy with everything. It's very easy to use and much more efficient than our old boiler.

Thank you!
review stars review stars review stars review stars review stars   3rd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Thomas/Calescent are highly professional and responsive at reasonable prices. I would wholeheartedly recommend their services and they will definitely be my first choice in the future. Cheers for great service!
review stars review stars review stars review stars review stars   26th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Thomas from Calescent Gas had down a few pieces of work for us. Replacing a circuit board due to water damage, installing a TADO and replacing a flue. He has always been reliable, prompt, cheerful and solution focused. Would unreservedly recommend his work.
review stars review stars review stars review stars review stars   26th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
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I have used Calescent Gas & Heating twice now for repairs to my gas central heating. On both occasions they were prompt and got the work done quickly and efficiently within the hour's labour covered by their standard callout charge. They were particularly good at communicating about timing, the faults and options for resolving.
review stars review stars review stars review stars review stars   26th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
My boiler broke and Thomas identified very quickly what the problem was and fixed it. This was my first time using this trader but after this experience I’ll be very happy to call Thomas again, he is not only a very friendly guy but also knows his trade very well. Recommend.