McRoberts Plumbing & Heating Engineers Ltd

New shower fitted very satisfied

Boiler service.
Have used this company on more than one occasion.
The engineer was helpful, polite and professional.
Very happy with their service.
Thank you

Used this company to service my Warmflow boiler and the engineer replaced a gasket, first without advising me of this and second, incorrectly. This caused my boiler to continuously cut out so engineer came back out however he couldn't find reason why. A more senior engineer came out to look and also couldn't find the reason so he advised he would order a snorkel as he didn't know what else it could be and left the boiler exposed to the elements. Boiler then stopped working altogether leaving me with no heating or hot water. I called and advised I have a 12 week old baby at home and needed someone out however they didn't have anyone who dealt with oil until the next day. I said I'd need to instruct another company and would bill them however the manager told me 'to do that then' and hung up on me. Further calls to the owner gif worse telling us it was our fault and he wasn't sending anyone. We moved out for the night until another company came and diagnosed the gasket had been fitted incorrectly, so replaced it in minutes. I've never been spoken to and lied about the way this company has.

Whilst I had a morning appointment booked, the engineer did not arrive until early afternoon which I understand was because of two other earlier appointments had run over time. Had a leak in bathroom within the vanity unit. The two drawers of the unit were expertly removed and replaced and the leak was made good. My only slight disappointment was that shoe protectors could have been worn straight away rather than when a bit of a mess had developed. However, the mess was cleaned up before leaving the job which was good to see. Overall, this was my first experience with McRoberts and I would definitely recommend. Was given a quote before the job was undertaken and there were no nasty surprises as the cost matched the quote.

The service, knowledge and professionalism at McRoberts is exceptional. Their prices are fair and I have not had a quote where I have felt it was too expensive. As a landlord , the value McRoberts bring to my business is immense, they deal with the logistic and liaise with tenants, removing the management stress from me. I trust McRoberts judgement and know they will deliver the job without issues, to a high standard. Since using McRoberts I have had them replace two boilers, re-plumb the systems, rectify poor workmanship from another contractor and do landlord gas safety checks. I will continue to use their services and highly recommend them to any other business or individual.

Great service, would recommend.
Darren serviced our boiler recently, very efficient, courteous and friendly, lovely guy.
Barry fitted some parts for us and mended a leak. Lovely guy. Again, very efficient, courteous and friendly.
Would highly recommend this company.

Radiator supplied and fitted. Great workmanship by Andy . More than happy with the service provided.

Boiler serviced by Barry, prompt, very efficient and would recommend the service.

New boiler installed by Andy & David who arrived at agreed time, once work completed spent time explain settings. Highly recommend McRoberts good service from quotations through to finish.

I had my old boiler removed and a new boiler installed to another area of the house also, six new radiators also installed.

From the first initial meeting with Richard and then communicating with Susan, any worries or apprehensions I had were explained to me, nothing was a bother.

I would recommend this company. Why ? …because they listen as well as hear.
If you haven’t heard this in a wee while Well Done ( to you both )

new boiler installation with the work being carried out very efficiently.

Thanks for the quick and efficient way in which you responded to our request for assistance when the boiler gave trouble last week. The boiler has been repaired and is now working efficiently and the attitude of your staff was exemplary. I am glad we are signed up as your customers.

minor problem with condensate pipe from boiler phoned today at 11.20 am engineer arrived same day at 14.00 and fixed problem in 10 minutes-excellent !

New boiler supplied and fitted.
Andy did an excellent job, very tidy, left no mess and worked hard all day. Also supplied and fitted hive controls and fitted new thermostat and unblocked radiator. Very impressed and would have no hesitation recommending.

From discussing the replacement to my boiler, to the installation of the boiler in one day and to the administration at McRoberts Plumbing and Heating my thanks for a professional job done with efficiency and courtesy.

New radiator fitted. Office staff extremely helpful as was Heating Engineer who did a good clean job.

elderly mothers home - when heating became faulty important to recfity quickly - this was speedily done and fault repaired. also had boiler serviced regularly done with no fuss engineer polite- tidy- efficient .

The engineer serviced our boiler which was 5 years old and never previously serviced. He was assisted by a colleague.
The attention to detail and meticulous approach to the task demonstrated a high level of knowledge and gave me confidence that the service would be carried out to a good standard.
The engineer and his assistant was courteous and professional throughout and was very patient with my questions and gave clear explanations.
Mr T. Davidson is an asset to McRoberts.

Workers were very helpful, turned up when they said they would and have provided a good quality of product

New boiler and extra radiator fitted. Very professional engineers also left the place tidy. They removed all rubbish from site.