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Angus
Trusted Trader

Forfar Removals Ltd

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 4.9 out of 5 based on 192 reviews and feedback.
Trusted Trader member since 2022.
Forfar Removals Ltd
Carseview Road
Forfar
DD8 3BT

Business Information

'Your Move, Your Way'

Forfar Removals is a family-run removal firm based in Angus.

For over 40 years we have provided a professional removal, delivery and storage services to businesses and individuals.

We are proud members of the National Guild of Removers and Storers, the Scottish Guild of Removers & Storers and LAPADA (Transport Division).

We offer a variety of services including Removals and Relocations, Property Clearance and Disposal, Storage Facilities, Self Storage, Courier Services, Delivery Services, Porter Hire and Packaging Materials.

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Reviews and Feedback

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4.9 out of 5 based on 192 reviews.
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review stars review stars review stars review stars review stars   20th October 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic service, I couldn't recommend enough! Jen and Louise kept me updated and answered every question I had, and scheduling a visit for a quote was hassle free.

They were even able to arrange a visit to my home when I wasn't present and all went smoothly. When it came to the move itself, the team arrived promptly and were reliable, handling all my belongings with care. They were even able to place everything into storage, allowing me time to look for my new home, with competitive prices.

They were a massive help, and managed to make what was one of the most difficult periods of my life just a little bit easier. Thanks again for everything!

review stars review stars review stars review stars review stars   17th October 2026
Value of Products/Services or Work Performed: £1001 - £5000
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House removal from near Kirriemuir to Dundee.

Everything first class, from initial appointment, with explanations of what was done, what was supplied and when we would be contacted - to the actual move, extremely helpful, and then the follow on uplift of cardboard boxes supplied.
review stars review stars review stars review stars review stars   14th October 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Work was carried out professionally and supported by a very good admin team with excellent communication. Would highly recommend Forfar Removals.

review stars review stars review stars review stars review stars   8th October 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Forfar Removals are the best they moved house for us and it was seamless from start to finish what a team from the office staff to the removal guys they were all so helpful and seen dedicated to their positions great experience I would highly recommend.
review stars review stars review stars review stars review stars   8th October 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Removal from house to storage. Storage then removal from storage to new house.
All staff very pleasant and helpful.
Wouldn't hesitate to recommend them to others.
review stars review stars   28th September 2026
Value of Products/Services or Work Performed: £1 - £1000
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Paid £759 for removal Forfar to Letham and £151 for insurance. Two days before due date buyer at bottom of chain pulled out. Terms and conditions state at such short notice 90% payment due. However as I was already renting two of their indoor containers they would reduce this to 75%. 75% of £759 = £189.75 + insurance as this had clearly not been needed = £189.75 +£151 =£340.75. Originally offered me £227.70 but when I enquired about the insurance the refund was put up to £289.80. I appreciate my move falling through was not companies fault and I appreciate there would be a charge but to blatantly keep the insurance money is not really on. Will never use this company again no matter how desperate the need for storage
Moderator Response
Response from Forfar Removals Ltd

We have not received a complaint directly from this customer and believed that we were more than fair with them.

We are finding that there are more occurrences of removals being postponed or cancelled, consequently we often find ourselves with removals booked in that are cancelled at very short notice and therefore leaving no work for the employees and the vehicles booked to carry out that work. As a way to protect our employees within our small business its is essential for us to have a policy in place to ensure that the future of our business and ultimately employment for our staff.

Therefore, as professional removal company and a member of the National Guild of Removers and Storers (NGRS) we issue NGRS Terms and Conditions to all customers alongside their quotation and before we book their removal into our diary we ask that the customer accepts the quote on this basis.

In relation to Postponement and Cancellations our Terms and Conditions state that:

7. Postponements/Cancellations
    
7.1 If you postpone or cancel this contract we may charge according to how much notice you
    provide prior to the agreed removal date:-
    
    Between 4-7 days: 50% of the total removal charges
     3 days: 75% of the total removal charges
     1-2 days: 90% of the total removal charges
     Less than 24 hours: 100% of the total removal charges

Although it is not a policy we like to implement, as a small business it would be impossible for us to absorb all costs that are incurred in relation to late cancellations/postponements.

In relation to this customer, we are surprised and sorry to hear in this way that the customer is not satisfied with how our company has dealt with their removal having been cancelled at short notice. We feel that we have been very reasonable and refunded more to the customer than they were entitled to as a gesture of goodwill.

We provided a quotation for their requirements and along with this our Terms and Conditions. We received their acceptance of this and booked their removal into our diary. When they heard that their removal was not going ahead on the Wednesday, they found themselves cancelling their move for the Friday, 2 days before it was due to go ahead. We discussed their situation and rather than charging the 1-2 days rate (90%) that it should have been, we reduced this to the 3 days rate of 75% of the total removal charges.

In relation to the claim that we kept insurance money, this is certainly not the case. We would like to stress that we do not sell insurance, we offer 2 rates to all customers at the time of quotation, 9.1 Restricted Liability and 9.2 Regular Liability the latter one includes increased liability within the price should anything go wrong. The customer had selected and booked the 9.2 Regular Liability option and therefore when cancelled 2 days before they should have been charged 90% of these total removal charges. However, having discussed this customer's situation again we increased their refund without question.

We feel that we have been accommodating and more than fair in relation to their refund and can't help but feel disappointed to receive this review.
review stars review stars review stars review stars review stars   12th August 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Delighted with the service from Forfar Removals for our home move from Tayport to Forres. They were punctual, polite and patient. They treated us and our belongings with great care and respect. Highly recommended.
review stars review stars review stars review stars review stars   12th August 2026
Value of Products/Services or Work Performed: £1001 - £5000
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At very short notice Forfar Removals organised and executed the removal of a 3 bed house plus garage of my sister's furniture and effects from Wishaw to Edzell. The crew were well turned out, punctual, efficient and worked hard together. They were quick to ask questions if unsure of anything and were very accommodating. From start to finish the process was seamless and under difficult circumstances, pretty much stress free. I will be booking Forfar Removals for my own removal in a few months time.
review stars review stars review stars review stars review stars   4th August 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Removal and temporary storage of furniture from one house then delivered to new house within the week . Also some items in longer term storage at reasonable
Rates for delivery to Wales later on. The staff were helpful, polite and thoughtful in my difficult move.

review stars review stars review stars review stars review stars   29th July 2026
Value of Products/Services or Work Performed: £1001 - £5000
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We had used Forfar Removals before so decided to get them to move us to our new home, they were very good, arrived on time and had all our belongings loaded in good time. They were very careful with our things and patience when we encountered a delay getting the keys for our new house.
I would highly recommend them, definitely a five star service.
review stars review stars review stars review stars review stars   22nd July 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Very helpful and efficient - found a way to empty a property in Edinburgh at short notice, store our belongings for a couple of weeks then deliver them to our new house in Laurencekirk when we needed it. Very satisfied with the service provided, strongly recommend.
review stars review stars review stars review stars review stars   22nd July 2026
Value of Products/Services or Work Performed: £1 - £1000
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We couldn’t recommend Forfar Removal’s highly enough. From the initial enquiry, the visit for quoting us up, prompt delivery of boxes and packing paper to the actual moving day - every member of the team we spoke and dealt with were fantastic! We had a few back and fourths with the office as there were complications with our move and the Forfar Removals team were so accommodating and really helped us out!
review stars review stars review stars review stars review stars   17th July 2026
Value of Products/Services or Work Performed: £1001 - £5000
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House and garden contents removal from aberdeenshire to Perth and Kinross.
We were very satisfied with every aspect of the work from initial visit (to quote for the work) through fragile pack and uplift of goods from our old house to moving the goods into our new house and garden. All involved were courteous and helpful and the removal went very smoothly with no upsets along the way and everything delivered safely and to where we wanted things in the new property. Very happy with the service provided.
review stars review stars review stars review stars review stars   8th July 2026
Value of Products/Services or Work Performed: £1001 - £5000
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From start to finish Forfar removals were fantastic, so helpful as we were moving a senior citizen and she needed a little TLC. Jen was great in organising and helping with timings.
Thank you.
Kirsty
review stars review stars review stars review stars review stars   1st July 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Very good

review stars review stars review stars review stars review stars   17th June 2026
Value of Products/Services or Work Performed: £1001 - £5000
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EXCELLENT CUSTOMER SERVICE , EMPTYIED OUR HOUSE AND MOVED TO OUR NEW HOUSE CAREFULLY AND EFFICIENTLY
NO HESITATION IN RECOMMENDING THEM IN THE FUTURE
review stars review stars review stars review stars review stars   12th June 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Forfar Removals carried out a very smooth and efficient house move for us. Office and removals team were great to deal with. Would highly recommend.
review stars review stars review stars review stars review stars   20th May 2026
Value of Products/Services or Work Performed: £1 - £1000
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Professional and attentive service from all the Team at Forfar Removals. The lads that did the move were super efficient! Many thanks.

review stars review stars review stars review stars review stars   14th May 2026
Value of Products/Services or Work Performed: £1 - £1000
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Great service, very easy to book with helpful advice provided the whole way though the process. Colin and team turned up on time and made the move a lot easier than it would have been. Thanks as well to Jen for arranging. Would recommend to anyone moving!
review stars review stars review stars review stars review stars   13th May 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Turned up when they said they would.
Performed a professional service with no breakages and no time wasted on either end.
I would have no issue recomending them or using their services agin
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