In association with Renfrewshire Council
Renfrewshire
Trusted Trader

Reliance Roofcare

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 5.0 out of 5 based on 27 reviews and feedback
Trusted Trader since 2018

Reliance Roofcare
10 St James Avenue
Paisley
PA3 1SB


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Business Information

Time served slater/roughcaster with 30 years experience, mainly repairing pitched roofing, guttering,roughcasting, leadwork.

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Reviews and Feedback

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5.0 out of 5 based on 27 reviews.
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review stars review stars review stars review stars review stars   25th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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We asked Graeme to check our roof over before putting our house on the market, as we knew it was overgrown with moss but unsure if there was any damage underneath.
Graeme came out and was very honest in what he might find but was confident he'd be able to fix whatever that may be.
We were delayed a few days due to the awful weather but Graeme kept us up-to-date.
The roof was cleaned of all moss, the sky light resealed, cracked and slipped tiles replaced and the guttering cleared out.

What we thought was going to be a big, expensive job turned out to be very straightforward and a lot cheaper than I imagine others would have charged.

We wouldn't hesitate to go to Graeme again and thoroughly recommend him to others.
review stars review stars review stars review stars review stars   2nd October 2022
Value of Products/Services or Work Performed: £1 - £1000
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I found my experience with Graeme left me both confident and trusting. He was thorough in his inspection of my roof and was honest in his report of the problem. The waiting time was not long to have it repaired, showing photographs of all works carried out. Friendly, reliable and honest. Would recommend.
review stars review stars review stars review stars review stars   6th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Graeme carried out maintenance work on our roof, he was pleasant and hard working and made an excellent job.

Our neighbour having watched work being carried out, was well impressed, asked for his details, and few weeks later, Graeme carried out work on his roof.

My first call for repairs in the future and no hesitation to recommend him to family and friends
review stars review stars review stars review stars review stars   25th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had been let down by 4 other companies to come and put seagull spikes on our roof. Called Grahame and he came and had a look that day. Promised to come back on Wednesday and he came back ready with everything ready to go. He was so friendly and efficient and so reasonably priced!! Can not recommend him enough especially in these times trying to get a reliable tradesman thanks so much!!
review stars review stars review stars review stars review stars   20th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Graeme was quick to reply to our query and visited soon after. He was able to make the required repairs in no time and even put our mind at ease about other issues that had worried us about our roof.
He was efficient and great value and we wouldn't hesitate to recommend him.
review stars review stars review stars review stars review stars   2nd December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the quick response from Graeme following a small ingress of water in upstairs room. He found and fixed the problem and asked me to confirm if satisfactory following next heavy rain. All fine since his visit and would certainly give him a recommendation for work carried out and at reasonable price.
review stars review stars review stars review stars review stars   9th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Graeme has carried out various repairs to our roof, gutters and chimney since he was recommended to us by a neighbour some years ago.
When contacted, he always responds very quickly, carries out an inspection to assess and explain what needs to be done and has often made minor repairs there and then.
Graeme is a very experienced tradesman who can be trusted to give an honest and reasonable quotation for any work required and nothing is too much trouble to him. He has replaced broken tiles, cured water ingress, repointed ridge tiles, roughcast a chimney, removed moss from the roof and recently reset and fixed an overflowing gutter.
He is reliable and conscientious, turns up when he says he will and carries out his work to a very high standard, on time and on cost - that’s why we always use Reliance Roofcare and wouldn’t hesitate to recommend Graeme to anyone who needs roofing repairs or maintenance.
review stars review stars review stars review stars review stars   9th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Lead repair at guttering needed urgently. Graeme attended promptly and made the necessary repairs. Great service, cheerful guy and fair price.
review stars review stars review stars review stars review stars   4th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Graham to check our roof as concerned about a potential leak. Came out, made an assessment and sorted it. Very thankful as let down by previous roofer. Very professional, friendly and would have no hesitation in recommending him.
review stars review stars review stars review stars review stars   29th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Graeme came out to look at roof within hours of calling. Carried out a repair there and then, well priced, helpful and I would certainly use again. It is good to find someone reliable. Thank you.
review stars review stars review stars review stars review stars   5th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Graeme came out quickly after I initially contacted him and gave me a good quote a few days later . He cleared gutters , fixed a gutter run and clips and sealed and redressed lead work around chimney . He also fixed an area of roughcast around a down pipe . Worked hard and would definitely use him again , Thanks Graeme .
review stars review stars review stars review stars review stars   19th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Graeme removed and replaced all roughcast on chimney,replaced chimney pot and cap and swept chimney. He also removed and bricked up a small unused window. Graeme worked extremely hard and always kept me up to date with how the job was going. It's obvious that he has years of experience in his trade and that shows in the quality of his work. I will definitely use him again for any roofing/roughcasting jobs.
review stars review stars review stars review stars review stars   22nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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The render on part of 2 walls was completely removed and replaced. Graeme kept very good contact and came on time when expected. He removed all old render and cleared up at each stage. A man happy in his work and did a good job.
review stars review stars review stars review stars review stars   7th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Reliable friendly service Efficient and would recommend
review stars review stars review stars review stars review stars   13th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Graeme provided an excellent service while fixing n cleaning our gutters. The turnaround time was very quick and at a very reasonable cost.
review stars review stars review stars review stars review stars   4th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Graeme Henderson's name came to my attention thanks to an online search that brought me to this very site and I'm glad it did. For starters, I appreciated Graeme's time-keeping and that first impression was enhanced by his very thorough investigation of the problem and clear explanation of what was required to fix it, thanks to a series of photographs.
Mr Henderson did not try to blind me with mysteries, elevating me towards a quote of huge expense, nor did he suggest the state of my roof was "a disaster waiting to happen" and the whole thing needed replaced: I've heard this stuff from the previous two roofers I'd tried. Instead, he checked and repaired everything required for a very reasonable price.
Indeed, after he completed the second part of the job, he reduced the price slightly as he'd finished sooner than expected!
Full five-star rating all round!

review stars review stars review stars review stars review stars   23rd September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Graeme carried out a very professional roughcasting job.
review stars review stars review stars review stars review stars   30th July 2019
Value of Products/Services or Work Performed: £400
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Outside wall was rough casted.Graeme was great he was professional and friendly.From returning my initial call to giving us our quote and carrying out the work.Graeme was punctual,reliable,very tidy, polite and courteous.The wall looks brilliant and his price was such good value compared to the other quotes we were given.Will have no hesitation on contacting Graeme again for ourselves or to recommend Reliance Roof care to friends and family
review stars review stars review stars review stars review stars   12th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replaced window sills.

Attended promptly to give quote.
Communicated effectively and explained options.
Price as quoted and standard of work excellent.
Would not hesitate to have Graeme back for any future work.
Hard working, conscientious and tidy!
Recommeded.
review stars review stars review stars review stars review stars   1st May 2019
Value of Products/Services or Work Performed: £1 - £1000
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We were badly let down by our insurance company (yes, I'm looking at you, Aviva) and left to eventually find our own roofing contractor to handle an external roof repair (rain-water leaking into the sitting room). With no previous experience or recommendations to go by, I was really worried about getting somebody to do a quality job: you hear so many stories... Although all these Trusted Trader companies are supposed to be vetted, etc, several of them had no recent signs of activity - no recent customer feedback, good or bad. Hmmm... They were immediately ruled out. I shortlisted Reliance Roofcare and A.N.Other Company and asked them to come out, assess what was required and provide quotes.

When Graeme ("Mr Reliance") arrived, we had an initial chat about the problem and then, without being asked, he pulled his ladders off the roof of his van, shinned up them and was up at the edge of our roof making a preliminary hands-on assessment. Contrast this with the representative from A.N.Other Company who arrived in a small van (no tools(?) and certainly no ladders) and who didn't seem interested in the job in the slightest. After his initial chat, his inspection was simply made by looking up at the roof from the pavement (across the front garden). The quote they supplied was cheaper, but they hadn't gone into the depth that Graeme did. There was no doubt as to who was getting the work.

My first positive impression of Graeme was sustained throughout our dealings. After getting the main problem sorted out at the front of the house, I asked him to take a look around the side and back and we quickly came to a satisfactory arrangement for some additional work. This was stuff I had been suspicious of for a while, but which had not yet become critical ("yeah, I'll get it attended to some day...").

If, heaven forbid, we have more roofing problems, I will immediately be contacting Reliance Roofcare - and you should too!
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