Young Joinery Ltd

Came when they said they would. Worked until the job was finished. Efficiecent coordination of multiple trades.

Extension - new family room, porch and decks

Satisfied with a good job

I had 2 internal black doors fitted and I am thrilled with them. From start to finish I was kept informed and given options and different examples so plenty choice. The two men who fitted the doors were very friendly and professional and no mess was left behind. Will defo use this company again and recommend. Received a lovely bunch of flowers thanking me for my custom. What a lovely surprise and touch. Excellent customer service. Thankyou

Rock Door Supplied and fitted.
Excellent service from beginning to end.
Office staff, and guys who installed door knew their stuff and were top class.

We had a new Rockdoor fitted complete with a large glazed side screen.

I found Youngs via the rockdoor trusted installer page and when I phoned to enquire the service was so friendly and helpful, answering all my questions and concerns, promptly followed by quotes being issued.

The measuring and ordering process was simple and transparent and the guys who came to fit the door were fantastic, did a great job and left everything clean and tidy.

The door itself looks fantastic although I do find the prices on the high end for composite doors, however it was my choice to go for one of the more expensive models.

I wouldn’t hesitate to recommend Youngs to anyone looking to have work done.

Excellent and professional service. Had both front door and back door replaced. On enquiry was sent brochure with an extensive choice of quality doors and fittings. On choosing, Paul came out to take measurements and doors were ordered and fitted within 2-3 weeks. The guys who installed were professional and respectful to my home. They cleaned up after themselves and took all rubbish away. Clear comms throughout with written quote and clear invoicing.

We were made to feel valued customers. Within a few days of our enquiry we received a written quotation. We added a small amount of work to the quote a few days later which was added quickly and fitted into the time allocated. A problem was encountered during the work. A work around was swiftly decided upon in consultation with ourselves and the head of the company. Overall a lovely finish carried out be efficient, friendly tradesmen.

This company came highly recommended from family members but unfortunately our experience was not positive.
We were delighted to choose our new bathroom and Angela was very knowledgeable, helpful and managed our expectations of what we could do with the space. She also accommodated the dates we needed due to our summer holiday which we really appreciated.
Work began 13/06/22, which was due to take one week and started well. Halfway through the week there was a mix up with the tiles. We assumed there was a misunderstanding during our session choosing at the showroom. Angela resolved this for us and ordered our tiles but this delayed the rest of the work. We understood and chose to leave our keys with the company while we were on holiday after being assured everything would be fine, that they were professionals and the work would be completed when we got back. It was not but we received an email to let us know there were some snagging issues and they would be resolved as soon as possible. We had noticed areas which were poorly finished and also that one wall had been tiled by mistake and another had not been plastered at all but still felt confident that Young’s to deliver.
Over the course of the next 2 weeks we had them in and out fixing some of the issues. We pointed out some of our concerns and were told by some of the guys that they wouldn’t be happy with a few of the things we had noticed and they would report our concerns back to the office. Over the next few days we noticed more and eventually had to send a detailed list of issues. We also asked for someone to come out and see the bathroom as it had been left. Out biggest concerns were the unplastered wall, incorrectly tiled wall (left with 1cm gap at the one end) and the silicone seal which was very poorly finished. Lisa seemed genuinely apologetic over the phone. Angela did come out, listened to our concerns and agreed to arrange the further work as a priority. It did not take priority. We had to persistently call and email to try and pin down some dates for the additional work and it took a further 3 months for the bathroom to be completed in Oct 22.
We were offered, for our inconvenience, free painting. This took place in August. The painter did the room then informed us as he left that it was matt paint and hoped that was ok so we ended up having to repaint the bathroom ourselves. He also left paint splatters on the vinyl flooring and the tile trim
We were billed in full the day after the final work was done and paid in full. We find it perplexing that not even a token amount was taken off the bill because of the inconvenience and length of time taken to complete the work. It wasn’t about the money but even a gesture of apology would have been appreciated.
Overall, our experience with this company fell far short of our expectations and was not what we were expecting at all having seen their previous work.

We had 5 custom made doors costing approx £2000 installed. These doors required painting after installation and Young Joinery stated they would supply a painter for the job. I had to call young joinery on that date to check if the painter was coming. The painter arrived telling me they had only been made aware of the job just then. They rushed the job and the finish is terrible. Young joinery did not accept responsiblity and told me to take it up with the painter.

As well as this, the finish on the door snibs is poor, with several doors not catching correctly. I got in touch with Young Joinery to ask them to correct this, they asked which dates were preferable to me and then failed to get back to me.

The quality of the doors themselves is excellent. This is due to the manufacturer. The service afterwards as provided by Young Joinery was very poor. The paint job is so bad we will have to sand them down and have them redone. We will have to source another joiner to help resolve the issues with the finishes on the door catches.