In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Mark Smith Glazing Ltd

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 4.9 out of 5 based on 69 reviews and feedback
Trusted Trader since 2018

Mark Smith Glazing Ltd
258 Portobello High Street
Edinburgh
EH15 2AT
0131 669 9898
07710 780 785
     

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Business Information

We will competitively quote for all domestic and commercial glass and mirror work including double glazing, sash and case windows, shop fronts, patio doors, balustrades and balconies and energy efficient windows.

Trader Map Location

Reviews and Feedback

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4.9 out of 5 based on 69 reviews.
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review stars review stars review stars review stars review stars   16th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had a cupola fitted. Excellent customer service and very efficient. Really pleased with the final product.

Review Image 1 for Mark Smith Glazing Ltd 
review stars review stars review stars review stars review stars   25th March 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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12 new double glazed windows fitted to front of our house. Workmen were very friendly, competent and did an excellent job. House was left clean and tidy. Full marks!!
review stars review stars review stars review stars review stars   17th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I had French door replaced for the balcony. The installation was quick. The quality of the door is superb. Great job. Highly recommended!
review stars review stars review stars review stars review stars   17th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Mark Smith Glazing provided me with a replacement double-glazed window and uPVC door for my detached garage. The quality of the product is excellent, and the installation job carried out was top notch. Despite delays due to coronavirus, which are expected and understandable just now, communication and customer service remained excellent. Very pleased, thank you!

Review Image 2 for Mark Smith Glazing Ltd by Kate Kidd 
review stars review stars review stars review stars review stars   9th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Mark came round himself and gave us advice about what we should do to improve the glazing in our flat. Other companies had been recommending expensive double glazing products but Mark said we would be better off using single glazing - which was sigificantly cheaper but would maintain our original windows and solve our draught problem. We were really impressed by Mark's professionalism and that he would recommend a cheaper option rather than push us as other firms had done into more expensive and potentially less good options.

The glazing itself is excellent, v discrete and keeps our house nice and warm now.

Could not recommend enough.

review stars review stars review stars review stars review stars   3rd March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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The door fitting survey was carried out promptly and I received an estimate for the work proposed which I accepted readily.
The two composite door fitters arrived when agreed and their heads were down until they had finished the job.
Both were very pleasant took Covid protective precautions throughout and did a very professional job in my opinion.
I would have no hesitation in recommending Mark Smith Glazing and his team on price, efficiency and pleasant service.
Tremendous!
review stars review stars review stars review stars review stars   16th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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High level of professionalism. Quick, efficient, great communication from the office. Reliable. A very impressive company.

review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Friendly helpful service and advice the glass is excellent quality and installation. Delighted with it, thank you

review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had a full wall length mirror installed in our bathroom.

Called to book a quote and they arrived the next day.

Came and completed the job a week later.

Very happy with the work and a reasonable cost.

Would happily call them again for any future work or pass them on a recommended firm.

Review Image 1 for Mark Smith Glazing Ltd by Ross 
review stars review stars review stars review stars review stars   1st December 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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I had my single glazed windows upgraded to double and following a number of quotes I decided to go for Mark Smith Glazing, due to the competitive quote returned and the positive reviews that I had read.

Prior to the works, their team was very responsive and all preparatory information was provided in a timely fashion. The installation team were: on-time each day, very efficient, tidy, friendly and respectful throughout the work. I was working from home throughout the works and the whole process caused me virtually no disruption. The workmanship was excellent and with the job being completed on time and to budget I couldn't have really asked for more!

In summary, I was very satisfied with the whole experience of dealing with Mark Smith Glazing. I would definitely use them again and would highly recommend them to anyone considering having double glazing fitted.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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An aging sun room with rotting wooden frames and partial double glazing was renewed with modern pvc windows.
The exterior was covered with shiplap cladding.
The result is stunning and we are beyond delighted.
This was the third and largest project undertaken for us by Mark Smith and his team. They are experienced workers who are unfailingly pleasant and prepared to go the extra mile to ensure customer satisfaction. Their workmanship is excellent and has been the subject of many compliments.
We would recommend them without reservation.
review stars review stars review stars review stars review stars   13th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Mark and his team were brilliant in every regard. They responded quickly to my initial query, gave a very competitive quote, turned up on time every time and had a lovely friendly manner. Other companies I spoke to initially stated that I couldnt get secondary glazing and still have working shutters. Mark fitted the secondary glazing which has made a huge difference to the warmth in the flat and I still have working shutters. I am delighted. Thank you.
review stars review stars review stars review stars review stars   21st October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great service, quick, friendly and professional. Got a beautiful new splashback installed which has transformed our kitchen. Would highly recommend Mark Smith Glaziers

Review Image 1 for Mark Smith Glazing Ltd by Jennifer Nelson 
review stars review stars review stars review stars review stars   30th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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The glazing team carried out the replacement of all the windows, doors and sliding door of our 4 bedroom house. Did an excellent job and were committed to fix any minor glitches prior to final payment.

Review Image 1 for Mark Smith Glazing Ltd by Simon Review Image 2 for Mark Smith Glazing Ltd by Simon Review Image 3 for Mark Smith Glazing Ltd by Simon Review Image 4 for Mark Smith Glazing Ltd by Simon Review Image 5 for Mark Smith Glazing Ltd by Simon 
review stars review stars review stars review stars review stars   10th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Window reglazed and sash cords replaced.
Efficient, clean and prompt service at a fair price.
review stars review stars review stars review stars review stars   20th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Just had new sliding doors fitted to replace patio doors with fixed panes either side and I can’t believe the transformation. Really delighted with the product and service. Mark came to measure up, quote was emailed promptly and once accepted a fitting date was booked in. Fitters arrived this morning m, really friendly abc professional and they did such a clean, tidy job I’m really impressed. All in all I wouldn’t see past this company and would highly recommend .

review stars review stars review stars review stars review stars   5th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent advice for the best Bi-folds that would work for our space.
Very efficient turn around and great fitting service.
Complete transformation for our house would highly recommend.
review stars review stars review stars review stars review stars   16th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Delighted with the work Mark Smith Glazing carried out. We were away when the install took place and came home to a suberb job and spotless rooms.
We would highly recommend them

review stars review stars review stars review stars review stars   23rd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We recently order a large piece of glass for our greenhouse. Our request was handled quickly and glass delivered on the date estimated. The team who made the delivery, observed current social distancing measure and were courteous and extremely helpful.

We’ve used Mark Smith for bigger jobs in the past so it was good to see the same level of service for a small project too.

review stars review stars review stars review stars review stars   15th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replaced old double glazing units at short notice, at a reasonable cost and with minimum of disruption. This was within a few days of their visit to measure up. I was delighted with the service.

review stars review stars review stars review stars review stars   2nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a broken internal window replaced. They did an excellent job and left the area clean, and were able to observe social distancing well.
review stars review stars review stars review stars review stars   1st June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had a huge mirror installed across one side of bathroom, it was an awkward space because of the shower screen but the guys did a smashing job. Really quick to reply to my emails in the organisation of the job, turned up on time, 2 polite gentlemen fitted the mirror really quickly. It looks brilliant and I am really happy.

Review Image 1 for Mark Smith Glazing Ltd by Amanda white Review Image 2 for Mark Smith Glazing Ltd by Amanda white 
review stars review stars review stars review stars review stars   18th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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I have used Mark Smith Glazing on a number of occasions now and have always found them great to work with. They are prompt at responding to requests and the staff are all very polite and helpful. The windows have all been fitted on time and without any issues. When one window needed a minor adjustment this was carried out quickly and without any hassle. I would definitely use again and recommend to others.
review stars review stars review stars review stars review stars   6th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Marks team did a first class job from start to finish. Two tricky new traditional Sash and case 12 pane windows measured and fitted to perfection.

Delivery and installation on time and with minimal disruption. I’d recommend with no hesitation.
review stars review stars review stars review stars review stars   6th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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The gasket on one of my double glazed windows needed to be replaced. Mark Smith's employee came round to assess the job then arranged a date to carry out the work. All this was done in a friendly, efficient manner and at a good price. I have used this firm before and would do so again. Thanks!
review stars review stars review stars review stars review stars   4th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new front door fitted and from start to finish the customer care was excellent. It all went very smoothly and any queries were answered promptly. The quality of the product is very good and the tradesmen were excellent. The finished look is really good and we are very pleased. We would definately recommend this company.
review stars review stars review stars review stars review stars   27th February 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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First class service from start to finish. Great team did an amazing job. Would highly recommend. Love my new windows and doors. Thanks guys. Nicky

Review Image 1 for Mark Smith Glazing Ltd by Nicky Gibson Review Image 2 for Mark Smith Glazing Ltd by Nicky Gibson Review Image 3 for Mark Smith Glazing Ltd by Nicky Gibson 
review stars review stars review stars review stars review stars   19th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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After being let down by some other glazing companies I approached Mark to get a quote for secondary glazing. I spoke with the very friendly office manager who arranged an appointment that week. Mark came out to measure up - he was prompt, polite and professional and I had the quote emailed to me in the time he promised. The work was carried out to a very high standard, by two professional installers and I will be using their services again for additional secondary glazing work. Highly recommended.
review stars review stars review stars review stars review stars   17th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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We are really pleased with the quality of the work done to replace a garage door and window. Efficient, tidy and punctual on the day.
review stars review stars review stars review stars review stars   6th February 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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We have recently purchased replacement windows and doors from Mark Smith Glazing and couldn’t be happier with the quality of the product. Our house has been transformed and the anthracite grey, rather than white, is an absolutely stunning look and finish. I wouldn’t hesitate in recommending this company to anyone else.

review stars review stars review stars review stars review stars   22nd January 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had two panes of glass replaced after a break-in. Mark Smith staff were really helpful with advice on types of glass. Work was completed promptly and efficiently. Staff were friendly, polite and respectful.
review stars review stars review stars review stars review stars   16th January 2020
Value of Products/Services or Work Performed: £1,200
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Highly recommended. No hard-sell just a measurement and a very reasonable quote. They were more than happy to keep the price low by not replacing window surrounds (unlike some companies who quoted us). Did the job quickly in the day they said they would, cleaned up afterwards, the new windows are great! Will use again to upgrade the downstairs windows once we've saved a little more.
review stars review stars review stars review stars review stars   6th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Had 5 uPVC windows installed after my original wooden framed ones were rotting away. Had already had issues from another glazing company fitting 2 other windows a few years ago so was wary and did a lot of research before contacting Mark Smith glazing to fit the rest. I couldn't find any negative reviews and I can see why.
They were very prompt to come and do all the measuring up and the guys fitting the windows did a cracking job.
I'll definitely be getting in touch soon to get a new front door fitted once I've saved up again!

review stars review stars review stars review stars review stars   17th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Roof lantern fitted. Having used this company several years ago I decided that I would return as my last experience was excellent and I was not disappointed this time round.
Prompt attention to all enquiries. Friendly team. Easy to deal with.
Professional and high standard of work delivered. I expect a high standard of customer care and this company delivers on all aspects of this.
Highly recommended, simply the best.
review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Replacement of 18Nr windows.
Great job the new windows totally transform the property as well as blending into the existing area. the installation team did a great job, left the property as the found it. very professional service, thoroughly recommend.

review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Good work carried out with minimal fuse and upheaval, nice guys that worked fast and efficiently.
review stars review stars review stars review stars review stars   20th November 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Seven sash windows installed. Good standard of service with good standard of product. Staff very friendly and efficient. Overall very good value.
review stars review stars review stars review stars review stars   21st August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Locks repaired and double glazing pane replaced. Good helpful service which worked round my schedule. Very happy to use. Advice was given on maintaining my windows

review stars review stars review stars review stars review stars   7th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Five conservatory windows replaced with skill and care. The guys came on time, worked very efficiently and tidily and were very pleasant. Couldn’t have asked for more and would definitely recommend this company.
review stars review stars review stars review stars review stars   17th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Front door glass replaced.
Excellent professional, tidy & efficient job. Delighted with the job. More than happy to reccomend their work to others. Many thanks.
MW

review stars review stars review stars review stars review stars   9th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Three replacement windows, previously a front door installed. Have nothing but praise. Very helpful, work done on time to a high standard.
review stars review stars review stars review stars review stars   2nd May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Had received previous quote for replacement windows - salesperson stayed for 3 hours. Marks team were in house for max 30 mins, they surveyed, took measurements and emailed quote next day, No hard sell. Speed of installation was super quick. Will definitely use again and recommend to others.
More importantly glad to get opportunity to support a local business.

review stars review stars review stars review stars review stars   2nd May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Work was undertaken on-time and to the expected quality. Very good service from start to finish

Review Image 1 for Mark Smith Glazing Ltd by Dave T 
review stars review stars review stars review stars review stars   11th April 2019
Value of Products/Services or Work Performed: £190
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I needed new DG window hinges fitted at short notice. After sending an email explaining the position Mark called me, advised on the requirements and the cost. He arranged for a workman to call within 48 hours who completed the job to my full satisfaction.
This is the second occasion in 6 months I've used Mark Smith glazing and for any future glazing needs it will without doubt be my first port of call.
review stars review stars review stars review stars review stars   9th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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2 rear window replacement installations. The new windows look excellent and we are very pleased. Job was carried out speedily and efficiently

review stars review stars review stars review stars review stars   11th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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I'm really impressed with the efficiency of this company.
I needed a window made safe and refurbished
From the initial phone call and subsequent visit to access the work required, to the completion of the job they explained clearly every aspect of the process.
The person who did the work was helpful, pleasant and informative.
Very happy to recommend Mark Smith Glazing.
review stars review stars review stars review stars review stars   27th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Have had new front and back doors fitted plus 2 Windows and one which is due to be done.

I have been very happy with the quality of the work done. Good contact, by e-mail and phone. Fitters were professional, knew what they were doing, answered all of my questions and cleaned up everything before they left.

All staff on phone and in the office in Portobello are friendly and informative.
Prices are good (for the same work I was quoted c£1500 more from a Morningside Firm)

I highly recommend this firm.
review stars review stars review stars review stars review stars   29th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had 2 mirrored wardrobes replaced which were in a terrible state!! They were done within 2 days of me asking for them to be repaired. The guys were friendly and professional and took the doors away and replaced them same day, in fact same morning! Excellent service and will be highly recommended by me !
review stars review stars review stars review stars review stars   22nd January 2019
Value of Products/Services or Work Performed: £1 - £1000
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3 windows replaced in conservatory. Initial contact was positive and polite. Mark called next day to undertake estimate and his quote was very competitive. Windows were ordered and work undertaken on agreed date. The fitter was prompt, efficient and tidy.
The end to end experience was excellent and if the need arises I will definitely be using Mark Smith again.
review stars review stars review stars review stars review stars   14th January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We contacted Mark Smith Glazing to obtain a quote to replace our old Sash & Case single glazed windows, we decided to opt for 'vertical slider' type as replacement double glazed units.

The quote from MSG arrived promptly, was extremely detailed and very competitive (we also obtained quotes from 2 other local glazing companies). The windows themselves are of excellent quality considering how keen the price was. The installers arrived on the scheduled date, carried out their work to a high standard leaving a neat looking finish with any intallation mess fully cleaned up. Overall we are extremely pleased with the product and service we received from Mark Smith Glazing and would highly recommend them.
review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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First time dealing with the company, arrived on the due date and time, two very nice guys, efficient, quick and tidied up very well, we were very impressed and would certainly use them again.
review stars review stars review stars review stars review stars   27th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with windows very pleasant workmen worked hard and done a great job.Would highly recommend this company.Thank you
review stars review stars review stars review stars review stars   20th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Fast business like performance,delivered professionally & cheerfully.
review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £75.00
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Excellent service from a local supplier.

Ordered a double glazed panel on Thursday and collected it from the store on Tuesday - fitted in the afternoon and everyone happy - You can't say better than that!
review stars review stars review stars review stars review stars   28th August 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Good all round service provided.

review stars review stars review stars review stars review stars   24th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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My windows look great! Mark Smith Glazing have done a good job with the supply and fit of two new bathroom windows. They came when they said they would and cleaned up after them. No complaints at all.

review stars review stars review stars review stars review stars   15th June 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Delighted with the quality of the windows and the professional approach of all those involved in the installation.
review stars review stars review stars review stars review stars   28th March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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From my first telephone inquiry till the completion of the job I was impressed by the professional, friendly and efficient manner in the way the company and its staff dealt with me as a customer. The preparation and survey of the site was done on time and in great detail, the installation of the product was done on time and efficiently without creating any fuss or mess, and I was kept informed of the progress of the project from beginning to the end in a reassuring and helpful way. The company did a very good job.
review stars review stars review stars review stars review stars   22nd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Fast, effient and professional service, at a competitive price, really happy with my patio doors. Would not hesitate to recommend Mark Smith glazing.

review stars review stars review stars review stars review stars   13th March 2018
Value of Products/Services or Work Performed: £2,100
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Had no past experience of double glazing firms in Edinburgh, I liked the ethos of the web site but I thought my job would be too small given the caliber of work they do. However, they couldn't have been more helpful.
Quality excellent, communication first class, tidy efficient fitting, came exactly when they said they would for all visits. Highly recommend.

review stars review stars review stars review stars review stars   10th March 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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I cant recommend Mark Smith Glazing highly enough: from start to finish the whole team have been 100% professional and a pleasure to deal with. Following their expert advice, the stunning windows, patio doors and cupola have been the icing on the cake of our house renovation. The fitting itself was quick, clean, detailed and wow what a difference! Thank you so much, we are delighted!
review stars review stars review stars review stars review stars   21st February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Service was fantastic, managed to supply and fit bespoke mirrors fitted within 24hours of my first call.

I would certainly recommend the team for speedy turnaround and top class service. I will be going back for more orders.

Thank you Allison
Places for People , Edinburgh

Review Image 1 for Mark Smith Glazing Ltd by Allison Sutherland 
review stars review stars review stars review stars review stars   13th February 2018
Value of Products/Services or Work Performed: £1001 - £5000
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This company was by far the most professional from the get go. From the initial enquiery, to the quoting process and thankfully with the delivery too. I had my windows changed in my two bed flat in Musselburgh and the tenants even commented on how nice, professional and courteous the staff was, turned up on time, put dust sheets down everywhere and left the flat tidy and clean in and externally. So i will be getting them to quote for my front door replacement for sure and i wouldn't hesitate to recommend them to anyone. Thanks again Mark Smith for the fab job!
review stars review stars review stars review stars review stars   31st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Mark came and gave us a quote, and then sent his staff to come and do it. It was easy and stress free.
review stars review stars review stars review stars review stars   31st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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We have used the services from Mark Smith Glazing several times for repairs or replacements of windows.
Fair prices, excellent communication and quality work. The engineers leave always the properties in a tidy and clean condition.
We will have great confidence in recommending this company, and of course to keep on long term our collaboration.
Thank you for your professionalism.

Review Image 1 for Mark Smith Glazing Ltd by Haven Found Property Management Ltd Review Image 2 for Mark Smith Glazing Ltd by Haven Found Property Management Ltd 
review stars review stars review stars review stars review stars   30th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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A good experience with Mark Smith Glazing Ltd fitting a new external door. Office staff are pleasant and helpful, estimator and fitters arrived promptly at arranged times. The fitters were pleasant, protected surrounding areas and did a good clean up job inside and outside the house after the job was done.

review stars review stars review stars review stars review stars   30th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Great service when choosing and ordering doors.
Two excellent door fitters who worked non stop till job completed.
review stars review stars review stars review stars review stars   30th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Gave a fair quote for the work (unlike some other companies!)
They were helpful and polite turning up when promised. Work was completed to a high standard.
review stars review stars review stars review stars review stars   30th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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A great company. Found them really easy to communicate with. They came exactly when they said they would. Provided an excellent service and left with no mess. I would highly recommend them